Spent two nights, had to call the frontdesk both nights. Night one guest above me playing his tv on high, called frontdesk at 1:30 AM. Frontdesk attendant immediately responded and ask them to turn it down. Guest turns the tv down very little, and I take 2 tylenol pm. Six am the next morning he turns it on full blast... more

When I first pulled into the parking lot, I thought I was in trouble! The building looked old. Once I walked through the front doors, my whole impression began to change. The staff was very nice. The rooms were very clean. The location is one of the best in town!! They even offer wireless internet. I gave a briefing to... more

PROS: This place was reasonably priced and convenient to downtown, enabling me to walk downtown to a conference and restaurants. CONS: I had to be moved because the 1st room was infested with mice. I was told it was due to the proximity of the room to where the hotel keeps its trash. When I got to the second room,... more

Not amazing, but $79 for a very comfy King bed, convenient to the hip East End, and a clean room? It worked for us. Very small bathroom and poorly-masked water damage on the ceilings, but the room didn't smell. Ask for a room at the far end of the parking lot to avoid bar/club noise. Very friendly and helpful staff,... more

I arrived at the hotel in a snow blizzard one evening in March on foot. The Hotel is fairly centrally located on the 'better' side of town and easy to find as East Avenue is a main artery. It is very near the Museums/cultural institutions (George Eastman House, Strong Museum, Visual Studies Workshop, Memorial Art Gallery) and a range of... more

What we intended to do: Went to visit U of Rochester for 3 nights (my daughter and I). Booked 6 weeks in advance. Wanted a reasonably priced hotel. Paid $65/night (cheapest around). Wanted to stay in downtown area so we could explore Rochester.What actually happened: We took the train to NYC then the bus to Rochester (travelled all day), get... more