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Strathallan - a DoubleTree by Hilton

3.0 of 5 550 East Ave., Rochester, NY 14607
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Certificate of Excellence 2014
Strathallan - a DoubleTree by Hilton
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Strathallan - a DoubleTree by Hilton
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417 reviews from our community

Traveler rating
    303
    87
    16
    7
    4
See reviews for
117
99
14
140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (100)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (96)
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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was recommended by friends who were having a party, and it was the closest hotel to their house. We were delighted that it turned out to be such a beautiful facility with helpful staff, comfortable beds, a beautiful bathroom and great climate control. The shuttle service within the neighbourhood was also much appreciated. Our stay was effortless and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and to your friends who recommended us. We are so pleased to hear you enjoyed your time with us, and we look forward to seeing you again on your next visit to Rochester. More 

NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are spacious, clean, and affordable - even the suites. Restaurant was innovative and top notch - food and service. Location couldnt be better for cultural experiences. Staff was very helpful when available, but they were very busy.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and for taking the time to write a review. We are so pleased to hear your experience with us was so nice, and we look forward to seeing you again on your next visit to Rochester. More 

Nolanville, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed for four nights in November, and everything was almost perfect. The room was fantastic, the food exceptional, and the service good. The hotel even timely and graciously mailed us something that was delivered after check-out. Nevertheless, only one elevator worked when we stayed. We were caught in the elevator that ultimately broke on the first... More 

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and for taking the time to write a review. We welcome and appreciate all guest feedback and apologize for the inconvenience regarding the elevators. We are pleased to hear that otherwise you had a great stay, and we look forward to seeing you on your next visit to Rochester. More 

Ottawa, Canada
Top Contributor
73 reviews 73 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel doesn't look like a hotel from the exterior but more like an upscale condominium. It is in a lovely section of Rochester with big stately homes and a calm, relaxing feel. How nice to be greeted with a complimentary valet sign along with free parking. The check in procedure was pleasant and smooth...and came with a cookie and... More 

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan for your getaway weekend and for taking the time to write such an extensive and kind review. We are so pleased to hear you enjoyed everything about your stay from the neighborhood, our beautifully decorated hotel and restaurant, to our incredible and first class staff. We look forward to seeing you again on your... More 

Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel, restaurant and staff are first in class. I must say that I was completely satisfied on all counts. The room was spacious and clean, the restaurant modern with great food that would match any five star restaurant and the staff were friendly and very helpful. A+++++. Nicely Done!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and for taking the time to write such a kind review. We are so happy to hear you were satisfied and had an excellent experience with us. We look forward to seeing you again on your next visit to Rochester. More 

Scottsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My bride and I chose the Strathallan for the hotel to stay at on the evening of our wedding and our experience was amazing. From getting upgraded to a wonderful suite to a great breakfast, the visit was everything we could have hoped for.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Congratulation, and thank you for choosing The Strathallan for you special night. We are so pleased you had a great stay with us and we look forward to seeing you again on your next visit. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay there for a Business meeting staff were great one person in particular manger Fonzie was excellent gave us 10 star service and make sure we had everything we needed if I have another meeting in Rochester again I will be staying at Strathallan!! Thanks again!

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and for sharing your experience. We are fortunate to have such an excellent team and we look forward to seeing you again on your next visit. More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely experience. My two teenage kids and I were visiting friends in Rochester during Christmas vacation and had to find a place to stay. I checked out Trip Advisor and found the Strathallan hotel was rated #1 in Rochester. I was pleasantly surprised to find I could afford it (about $150 for 2 queens, incl. tax). Our stay... More 

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan over your Christmas vacation and for taking the time to write such a kind review. We are so pleased to hear that you and your children enjoyed your time with us, and we look forward to seeing you on your next visit to Rochester. More 

Rochester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel has been totally renovated and has a wonderful restuarant/bar area. Staff very nice and helpful. Amazing food! I would highly recommend this hotel for any travelers. Stayed in a suite and it was very clean with updated furnishings. Also had pictures of Rochester all over which was a nice touch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan and for taking the time to share your experience. That's great that you were able to pick out and appreciate the local photography! We greatly appreciate hearing that you will recommend us, and hope you stop in again soon. More 

Honeoye Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

A roomy suite with a city view of the Fireworks. New Year's Party to enjoy. Walking distance to local museums. Great food and relaxing cocktail lounge. How nice not to have to drive back home in the nasty weather!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jayrettberg, General Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for choosing The Strathallan to ring in the new year. We are so glad you enjoyed your stay, and we appreciate you taking the time to share your experience. We look forward to seeing you again on your next visit. More 

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Additional Information about Strathallan - a DoubleTree by Hilton

Address: 550 East Ave., Rochester, NY 14607
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Strathallan - a DoubleTree by Hilton 3*
Number of rooms: 155
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Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Business Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester

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