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All 32 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #4 of 32 Hotels in Rochester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
redsoxnation949 Newport Beach, CA
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137 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport Beach, CA
Top Contributor
77 reviews 77 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is currently being renovated, the newly done room was very nice. Workout room is in the basement with a low ceiling and no windows - extremely depressing. Conc. lounge breakfast very good as previously mentioned, this place is not close to the airport, stayed here while auditioning at Eastman, which is a 20 minute drive

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Laura B, General Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to write a comment about your stay. All feedback is welcome as it truly helps us know what our guests want and strive to always provide it. I'm happy to hear that you liked our guest room renovation. I understand your desire to have windows in the fitness center. Unfortunately, it's located in our... More 

Top Contributor
103 reviews 103 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

rooms are being updated and very well done. So much more serene than before even the hallways. Learning to love the Lake Ontario su set photo behind the desk. I am always treated very well throughout my stay. Enjoying the new menu at Images except do miss the onion soup and especially the hummus. Try the Meatball and the greens... More 

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Laura B, General Manager at Marriott Rochester Airport, responded to this review

Thank you for such great comments. We are happy that our renovations have been so well received by our guests. If there is ever anything you need during your stays please don't hesitate to contact me directly. I appreciate your loyalty to our hotel! Laura Bennett, General Manager Direct Line: 585-295-2801 More 

Tullahoma, Tennessee
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 2, 2015

We stayed in the hotel for several days while visiting family in the area. It is my first time back in the hotel since 1995. The room we stayed in was comfortable and clean. The wi-fi and shower water pressure was excellent. The room's windows showed there age and during a windy period and they rattled constantly. We stayed during... More 

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Chicago, Illinois
Top Contributor
160 reviews 160 reviews
48 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed December 23, 2014

The hotel itself is a very average Marriott - dated and in need of renovation which they are currently undertaking. My guest room was spacious with typical Marriott décor - some rooms have safes and some do not, wifi is fine. The concierge room is a temporary space located behind the restaurant - the room and food are average, at... More 

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Glen Cove, New York
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5 reviews 5 reviews
5 of 5 stars Reviewed December 6, 2014

I stayed here for a conference and the staff and property quality were consistent with Marriott standards. Each staff member I encountered during my stay greeted me with a "hello" and a smile. The property is a 10 minute shuttle ride from the airport.

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Rochester, New York
Top Contributor
136 reviews 136 reviews
83 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed December 5, 2014

First things first - this hotel is nowhere near the airport. Airport shuttle runs every half hour and takes 10-12 minutes via the interstate. Hotel is very nice and is about to go through a second, less extensive renovation beginning in December. Full service restaurant has quality food and room service is above Marriott standards. Breakfast served in EJ's -... More 

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Rochester, New York, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

I do events, large and small, and have always been pleased by the quality of food, attentiveness of servers and condition of the property. It is SO easy to get to, the bar is BEAUTIFUL and the rooms both clean and comfortable.

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Baltimore, Maryland
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4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

I stayed here for a 4-day conference. The food was fantastic! The service was over the top! I felt as if I were on a cruise ship! At EVERY turn, every staff member greeted me with a big smile and asked if I needed anything. GREAT hospitality!

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

Gold Elite member with Marriott. I was on the 7th floor but unlucky to get a room right across the concierge lounge. There was constant pandaemonium starting at 6 am with cutlery and people noise. Otherwise, great hotel and rooms.

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience at the Rochester Airport Marriott. I apologize that your service was not satisfactory and greatly appreciate your feedback. We have taken immediate corrective steps to minimize such disturbances in the future. I am confident we will provide you with an exceptional guest experience when your travels bring you back to... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We were in Rochester, NY for a family funeral and we were only going to stay two nights. The Marriott was somewhat close to the airport ( 4 miles) , but just a few miles drive to all the necessary spots. We were very close to the Seneca Zoo where we took our 7 year old grandson for the morning... More 

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#3 Family Hotel in Rochester
#5 Business Hotel in Rochester

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