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All 30 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #7 of 30 hotels in Rochester
Certificate of Excellence 2014
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122 people have reviewed this hotel

Traveler rating
    58
    47
    15
    1
    1
See reviews for
33
16
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a fabulous property with friendly staff and quiet, sound-proof rooms that enable a restful completely experience. The location is convenient to all of the major highways, local restaurants, malls, and service stations which made a great stop over location for us on a recent road trip. I would choose this property again and most definitely would recommend to... More

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geneva, ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Airport Marriott on Ridge Road in Rochester went above and beyond our expectations for our son's wedding last weekend. We had great accommodations, the decor, service and food were great at the front desk, to the restaurant, to the bar and for the wedding feast in the ballroom. Our wedding and banquet managers did a great job to help... More

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Dayton, United States
Top Contributor
61 reviews 61 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this property many times through the years. The updates they have made are wonderful. It is a refreshing place to stay and both the bar and restaurant are excellent. The internet was slow which was my only downgrade for this otherwise great Marriott property.

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Cambridge
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was beautiful and the service for the most part was great. But if you voiced a concern (like housekeeping leaving your door opened after cleaning your room) or service was slow...all you get is excuses when a simple sorry would do.

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This Marriott has great and attentive staff and is very clean but it looks like a Marriott did in 1990 and its about 10 minutes (7 miles) from the airport. This hotel literally looks like a Marriott did in 1990. For the rate charged this hotel should do a full renovation -- my opinion is that there are better alternatives... More

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. We are proud of our service staff and their focus on continuous service excellence. We are delighted to announce that we will be renovating our guestrooms in December 2014. Our Concierge/Elite Lounge and Fitness Center were completed in July and offer comfortable, contemporary décor and state-of-the-art... More

Quincy, Massachusetts
Top Contributor
56 reviews 56 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 17, 2014

Before we even checked in for our niece's wedding I was in touch with Nora. She was very kind and caring as we had many requests. we needed an adjoining room with our daughter and our 2 grandsons aged 2 and 4. we needed a porta crib and we needed to be near my 87 year old dad. He was... More

Was this review helpful? Yes 1
Weymouth, Massachusetts
Top Contributor
118 reviews 118 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 16, 2014

My family and I stayed here for the weekend and we really enjoyed this hotel. The lobby is nice and there is a small court yard in the middle that really opens up the place. There are lots of places for people to gather and hang out together. The pool is not huge but there is a large hot tub... More

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canada
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014

This hotel is very nice and I would only hesitate returning because of the reservation policy. When I reserved on-line, I could only get confirmation that I could have "one king or 2 double" beds. Since we were 2 male golfers, I wanted 2 doubles. I phoned the central reservation center, and they said I could not get a guarantee... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2014

Not really close to the airport. About a 10minute drive to the airport. There is a Fairfield hotel right next to the airport. Overall hotel was very nice. Friendly staff and very clean rooms. Did not get a chance to try bar or food service but both looked good.

Was this review helpful? Yes 1
West Tisbury, Massachusetts
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 1, 2014

This is a standard Marriott Hotel; not downtown but somewhat near the airport. It is clean and has the normal accoutrements, but it still seems a bit worn. The elite lounge is closed on weekends and the breakfast service is only fair. Rooms are average sized. As usual, excellent plugs near the desk. Rooms have a refrigerator which is helpful.

Was this review helpful? Yes
Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. We are delighted to announce that we will be renovating our guestrooms in the very near future. In July, we are scheduled to be renovating our Concierge/Elite Lounge and Fitness Center. Our goal is to ensure you have as exceptional experience on your next visit to... More

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Reservation Options:
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Rochester #8 Family Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 
Number of rooms
210

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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