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All 30 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #5 of 30 Hotels in Rochester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Mary K Harvard, Massachusetts
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127 reviews from our community

Traveler rating
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harvard, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

Good hotel, clean, nicely furnished. Only drawback is that the doors are very loud when then close. I was not woken up by them, but in the evening, the doors in the hallway kept closing very loudly. Doors are heavy metal, perhaps very safe, but unfortunately loud. Otherwise our stay was very nice. No free breakfast & no free coffee.

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Laura B, General Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to comment on your stay at the Rochester Marriott Airport Hotel. I appreciate feedback from our guests that can help us make any necessary improvements in order to insure our guests have the excellent service and accommodations that they have come to expect from Marriott and that they deserve. Your comments about the doors... More

Toronto
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up staying here over the recent holiday weekend, as all the hotels in Buffalo were full. Although it was a longer drive from Toronto it was a great choice. The hotel was easy to get to, plenty of parking. Shopping was nice and quiet too. The room was clean and spacious - comfortable beds. Like most hotels they... More

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to complete the review of your recent stay at the Rochester Airport Marriott. We pride ourselves on delivering a memorable hotel experience during your travels. We have shared your comments with our hotel teams to insure the next visit with us is exceptional. We hope to have the opportunity to welcome you whenever your... More

Minneapolis, Minnesota
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the Airport Marriott while in Rochester for a family funeral. There was a block of rooms set aside for the family and a special rate. The hotel was just what we needed after a weekend of stress, a lot of emotion and just plain fatigue. The staff was very attentive to any needs we... More

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Pittsburgh, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My extended family stayed at the hotel for my college graduation in May. It was a great stay. The lobby is very nice, with marble (maybe faux) design. I loved the ovular chairs, which I found to be very classy. This lobby is very comfortable when waiting for family or to meet before dinner. The hotel bar was nice, though... More

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Houston, Texas
2 reviews
5 of 5 stars Reviewed September 2, 2014

We had a very nice, clean , and comfortable room on the fourth floor. Front desk employees were very helpful and took the time to recommend restaurants in the area. We were unfortunately at the hotel for a family funeral, but the hotel was just what we needed. It is not really near the airport at all being about six... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

This is a fabulous property with friendly staff and quiet, sound-proof rooms that enable a restful completely experience. The location is convenient to all of the major highways, local restaurants, malls, and service stations which made a great stop over location for us on a recent road trip. I would choose this property again and most definitely would recommend to... More

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geneva, ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

The Airport Marriott on Ridge Road in Rochester went above and beyond our expectations for our son's wedding last weekend. We had great accommodations, the decor, service and food were great at the front desk, to the restaurant, to the bar and for the wedding feast in the ballroom. Our wedding and banquet managers did a great job to help... More

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Dayton, United States
Top Contributor
65 reviews 65 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 14, 2014

I have stayed at this property many times through the years. The updates they have made are wonderful. It is a refreshing place to stay and both the bar and restaurant are excellent. The internet was slow which was my only downgrade for this otherwise great Marriott property.

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Cambridge
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

The hotel was beautiful and the service for the most part was great. But if you voiced a concern (like housekeeping leaving your door opened after cleaning your room) or service was slow...all you get is excuses when a simple sorry would do.

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 29, 2014

This Marriott has great and attentive staff and is very clean but it looks like a Marriott did in 1990 and its about 10 minutes (7 miles) from the airport. This hotel literally looks like a Marriott did in 1990. For the rate charged this hotel should do a full renovation -- my opinion is that there are better alternatives... More

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. We are proud of our service staff and their focus on continuous service excellence. We are delighted to announce that we will be renovating our guestrooms in December 2014. Our Concierge/Elite Lounge and Fitness Center were completed in July and offer comfortable, contemporary décor and state-of-the-art... More

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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