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All 31 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #5 of 31 Hotels in Rochester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
SeeingTheWordFromORD Chicago, Illinois
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134 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
147 reviews 147 reviews
44 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself is a very average Marriott - dated and in need of renovation which they are currently undertaking. My guest room was spacious with typical Marriott décor - some rooms have safes and some do not, wifi is fine. The concierge room is a temporary space located behind the restaurant - the room and food are average, at... More 

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Glen Cove, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference and the staff and property quality were consistent with Marriott standards. Each staff member I encountered during my stay greeted me with a "hello" and a smile. The property is a 10 minute shuttle ride from the airport.

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Rochester, New York
Top Contributor
128 reviews 128 reviews
80 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First things first - this hotel is nowhere near the airport. Airport shuttle runs every half hour and takes 10-12 minutes via the interstate. Hotel is very nice and is about to go through a second, less extensive renovation beginning in December. Full service restaurant has quality food and room service is above Marriott standards. Breakfast served in EJ's -... More 

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Rochester, New York, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do events, large and small, and have always been pleased by the quality of food, attentiveness of servers and condition of the property. It is SO easy to get to, the bar is BEAUTIFUL and the rooms both clean and comfortable.

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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

I stayed here for a 4-day conference. The food was fantastic! The service was over the top! I felt as if I were on a cruise ship! At EVERY turn, every staff member greeted me with a big smile and asked if I needed anything. GREAT hospitality!

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Bozeman, Montana
1 review
3 of 5 stars Reviewed November 19, 2014

Gold Elite member with Marriott. I was on the 7th floor but unlucky to get a room right across the concierge lounge. There was constant pandaemonium starting at 6 am with cutlery and people noise. Otherwise, great hotel and rooms.

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience at the Rochester Airport Marriott. I apologize that your service was not satisfactory and greatly appreciate your feedback. We have taken immediate corrective steps to minimize such disturbances in the future. I am confident we will provide you with an exceptional guest experience when your travels bring you back to... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We were in Rochester, NY for a family funeral and we were only going to stay two nights. The Marriott was somewhat close to the airport ( 4 miles) , but just a few miles drive to all the necessary spots. We were very close to the Seneca Zoo where we took our 7 year old grandson for the morning... More 

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Harvard, Massachusetts
1 review
4 of 5 stars Reviewed October 19, 2014

Good hotel, clean, nicely furnished. Only drawback is that the doors are very loud when then close. I was not woken up by them, but in the evening, the doors in the hallway kept closing very loudly. Doors are heavy metal, perhaps very safe, but unfortunately loud. Otherwise our stay was very nice. No free breakfast & no free coffee.

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Laura B, General Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to comment on your stay at the Rochester Marriott Airport Hotel. I appreciate feedback from our guests that can help us make any necessary improvements in order to insure our guests have the excellent service and accommodations that they have come to expect from Marriott and that they deserve. Your comments about the doors... More 

Toronto
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2014

We ended up staying here over the recent holiday weekend, as all the hotels in Buffalo were full. Although it was a longer drive from Toronto it was a great choice. The hotel was easy to get to, plenty of parking. Shopping was nice and quiet too. The room was clean and spacious - comfortable beds. Like most hotels they... More 

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to complete the review of your recent stay at the Rochester Airport Marriott. We pride ourselves on delivering a memorable hotel experience during your travels. We have shared your comments with our hotel teams to insure the next visit with us is exceptional. We hope to have the opportunity to welcome you whenever your... More 

Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 4, 2014

My family and I stayed at the Airport Marriott while in Rochester for a family funeral. There was a block of rooms set aside for the family and a special rate. The hotel was just what we needed after a weekend of stress, a lot of emotion and just plain fatigue. The staff was very attentive to any needs we... More 

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#3 Family Hotel in Rochester
#5 Business Hotel in Rochester

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