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All 29 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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86%
Ranked #7 of 29 hotels in Rochester
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
FR0NT4 Long Valley, New Jersey
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108 people have reviewed this hotel

Traveler rating
    53
    40
    13
    1
    1
See reviews for
27
14
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45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Long Valley, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for business reasons (MR Platinum member). The hotel is more or less OK. My room had a funky smell. I could not really figure out why? This hotel appears to be used almost exclusively by business travelers. This is a suburban hotel in what looks to be a pretty safe area. That said, I left my Garmin in... More

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DelMonte_Hotel_Group, General Manager at Marriott Rochester Airport, responded to this review

Thank you for your comments. It's always good to receive constructive feedback from our guests. I appreciate the opportunity we had today to speak about this and will follow up on this issue as discussed. I look forward to your return visit. More

Solihull, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 31, 2014

Stayed 1 night on the way to Niagara falls and then 1 night on the way back. The room fitted five easily and was very comfortable had a great breakfast in the room on both mornings. Staff were great, parking is plentiful but to go anywhere near if you want to eat you have to drive.

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Cleveland, Ohio
1 review
2 of 5 stars Reviewed January 9, 2014 via mobile

Staff was rude , the bar in the hotel is closed due to renovations . They made a "make shift " bar in a banquet room that is a joke .The rooms show significant wear and tear . Took forever to heat the room and it smelled like mold / musty when we arrived .

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. Our goal is to address your concerns so that we can ensure you have as exceptional experience on your next visit. You are a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We hope we have the opportunity... More

Westford, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013 credit card Amex Card Member Review

Have stayed many times on business. Staff is very friendly, courteous and helpful. Rooms are clean. Wish they had the concierge level for any business traveler instead of adding breakfast onto the bill. Some restaurants available by walking but need a car to access most.

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West Bend, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2013

This is the second year in a row that the company my husband works for has used this hotel to host the company Christmas Party. Both times I've stayed here the staff has been very friendly and accommodating. The rooms are comfortable and spacious.

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Kanata, Canada
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 5, 2013

Was in Rochester for the Thanksgiving Classic hockey tournament. Hotel was selected by tournament organizers. A great and much appreciated choice. Players and families enjoyed the easygoing attitude of staff and great service. A cozy bar where you can sit in quiet areas and enjoy food and drinks with friends. A restaurant offers hotel fare with a good buffet breakfast... More

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Kingston
Top Contributor
56 reviews 56 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 17, 2013

We booked this hotel based in part on reviews on TripAdvisor. Overall, the staff were very nice and helpful, the place is clean, the service is very good, and the location was reasonably convenient for our trips to the Museum of Play, the Zoo, and the Science Center. Unfortunately, we were disappointed in 2 things. First, the mattress on the... More

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Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 16, 2013

Very nice Marriott even though it only has 6 or 7 floors. It was convenient to the airport with shuttle pick up within 10-15 min. and less than 10 min. ride; shuttle drivers were nice and helpful. Check in was very pleasant; thanks to Irena for being quite nice and helpful and providing very good check in service and a... More

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Pittsburgh, Pennsylvania, USA
1 review
4 of 5 stars Reviewed October 13, 2013

Very Nice hotel for passing through Rochester. Provided quick access to a highway, and nearby restaurants. Amenities were with high standards. Pool was in good condition and perfect for kids. We had breakfast in the club which was the standard Marriott continental breakfast

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2013

I stay over 100 nights a years in Marriotts and this is the cleanest one that I have stayed in. The lobby, halls and rooms smell fresh and the service is the best. This Marriott sets the standard for other Marriotts. Highly recommend!

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Additional Information about Marriott Rochester Airport

Also Known As:
Marriott Rochester Airport Hotel
Marriott Rochester Airport Hotel Rochester
Marriott Rochester
Rochester Marriott
Address: 1890 West Ridge Road, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Rochester
#12 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Official Description (provided by the hotel):
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 
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