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All 29 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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86%
Ranked #6 of 29 hotels in Rochester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Mountainboymj
  • Reviews (114)
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  • Room tips (12)
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114 people have reviewed this hotel

Traveler rating
    55
    43
    14
    1
    1
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28
16
8
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not really close to the airport. About a 10minute drive to the airport. There is a Fairfield hotel right next to the airport. Overall hotel was very nice. Friendly staff and very clean rooms. Did not get a chance to try bar or food service but both looked good.

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West Tisbury, Massachusetts
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 1, 2014

This is a standard Marriott Hotel; not downtown but somewhat near the airport. It is clean and has the normal accoutrements, but it still seems a bit worn. The elite lounge is closed on weekends and the breakfast service is only fair. Rooms are average sized. As usual, excellent plugs near the desk. Rooms have a refrigerator which is helpful.

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. We are delighted to announce that we will be renovating our guestrooms in the very near future. In July, we are scheduled to be renovating our Concierge/Elite Lounge and Fitness Center. Our goal is to ensure you have as exceptional experience on your next visit to... More

Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2014

Stayed 4 nights on business trip and was pleased. Easy 15-20 drive from airport, quiet clean room, pleasant staff. Pluses = free parking, window in room actually opens, at one end of a walkable residential area so you can actually get outside & find the Chinese place a mile away.

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Chicago
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2014

I stayed at the Marriott Rochester Airport for one night in April 2014. The property is not actually that close to the airport and is about 10-15 minutes by car. The hotel itself is nice and the staff is pleasant. This is Rochester and there is not a great selection of hotels to choose from. I ate a few times... More

Was this review helpful? Yes 3
Ontario
Top Contributor
53 reviews 53 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 21, 2014

I loved this hotel! I do like Marriott's to begin with but was plesently surprised at how clean/updated this hotel was. I booked this hotel on Good Friday, and it wasn't busy, our family had the pool to ourselves, and it was spotless! And I am a very picky poerson who can't stand even the odd stray hair! This room... More

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Long Valley, New Jersey
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2014

Stayed here for business reasons (MR Platinum member). The hotel is more or less OK. My room had a funky smell. I could not really figure out why? This hotel appears to be used almost exclusively by business travelers. This is a suburban hotel in what looks to be a pretty safe area. That said, I left my Garmin in... More

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DelMonte_Hotel_Group, General Manager at Marriott Rochester Airport, responded to this review

Thank you for your comments. It's always good to receive constructive feedback from our guests. I appreciate the opportunity we had today to speak about this and will follow up on this issue as discussed. I look forward to your return visit. More

Solihull, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 31, 2014

Stayed 1 night on the way to Niagara falls and then 1 night on the way back. The room fitted five easily and was very comfortable had a great breakfast in the room on both mornings. Staff were great, parking is plentiful but to go anywhere near if you want to eat you have to drive.

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Cleveland, Ohio
1 review
2 of 5 stars Reviewed January 9, 2014 via mobile

Staff was rude , the bar in the hotel is closed due to renovations . They made a "make shift " bar in a banquet room that is a joke .The rooms show significant wear and tear . Took forever to heat the room and it smelled like mold / musty when we arrived .

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. Our goal is to address your concerns so that we can ensure you have as exceptional experience on your next visit. You are a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We hope we have the opportunity... More

Kennebunkport, Maine
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2013 credit card Amex Card Member Review

Have stayed many times on business. Staff is very friendly, courteous and helpful. Rooms are clean. Wish they had the concierge level for any business traveler instead of adding breakfast onto the bill. Some restaurants available by walking but need a car to access most.

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West Bend, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2013

This is the second year in a row that the company my husband works for has used this hotel to host the company Christmas Party. Both times I've stayed here the staff has been very friendly and accommodating. The rooms are comfortable and spacious.

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Rochester #11 Family Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 
Number of rooms
210

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