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All 31 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #5 of 31 Hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Liza R Baltimore, Maryland
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130 reviews from our community

Traveler rating
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39
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for a 4-day conference. The food was fantastic! The service was over the top! I felt as if I were on a cruise ship! At EVERY turn, every staff member greeted me with a big smile and asked if I needed anything. GREAT hospitality!

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Bozeman, Montana
1 review
3 of 5 stars Reviewed 1 week ago

Gold Elite member with Marriott. I was on the 7th floor but unlucky to get a room right across the concierge lounge. There was constant pandaemonium starting at 6 am with cutlery and people noise. Otherwise, great hotel and rooms.

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience at the Rochester Airport Marriott. I apologize that your service was not satisfactory and greatly appreciate your feedback. We have taken immediate corrective steps to minimize such disturbances in the future. I am confident we will provide you with an exceptional guest experience when your travels bring you back to... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in Rochester, NY for a family funeral and we were only going to stay two nights. The Marriott was somewhat close to the airport ( 4 miles) , but just a few miles drive to all the necessary spots. We were very close to the Seneca Zoo where we took our 7 year old grandson for the morning... More

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Harvard, Massachusetts
1 review
4 of 5 stars Reviewed October 19, 2014

Good hotel, clean, nicely furnished. Only drawback is that the doors are very loud when then close. I was not woken up by them, but in the evening, the doors in the hallway kept closing very loudly. Doors are heavy metal, perhaps very safe, but unfortunately loud. Otherwise our stay was very nice. No free breakfast & no free coffee.

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Laura B, General Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to comment on your stay at the Rochester Marriott Airport Hotel. I appreciate feedback from our guests that can help us make any necessary improvements in order to insure our guests have the excellent service and accommodations that they have come to expect from Marriott and that they deserve. Your comments about the doors... More

Toronto
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2014

We ended up staying here over the recent holiday weekend, as all the hotels in Buffalo were full. Although it was a longer drive from Toronto it was a great choice. The hotel was easy to get to, plenty of parking. Shopping was nice and quiet too. The room was clean and spacious - comfortable beds. Like most hotels they... More

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to complete the review of your recent stay at the Rochester Airport Marriott. We pride ourselves on delivering a memorable hotel experience during your travels. We have shared your comments with our hotel teams to insure the next visit with us is exceptional. We hope to have the opportunity to welcome you whenever your... More

Minneapolis, Minnesota
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 4, 2014

My family and I stayed at the Airport Marriott while in Rochester for a family funeral. There was a block of rooms set aside for the family and a special rate. The hotel was just what we needed after a weekend of stress, a lot of emotion and just plain fatigue. The staff was very attentive to any needs we... More

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Pittsburgh, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2014

My extended family stayed at the hotel for my college graduation in May. It was a great stay. The lobby is very nice, with marble (maybe faux) design. I loved the ovular chairs, which I found to be very classy. This lobby is very comfortable when waiting for family or to meet before dinner. The hotel bar was nice, though... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2014

We had a very nice, clean , and comfortable room on the fourth floor. Front desk employees were very helpful and took the time to recommend restaurants in the area. We were unfortunately at the hotel for a family funeral, but the hotel was just what we needed. It is not really near the airport at all being about six... More

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Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

This is a fabulous property with friendly staff and quiet, sound-proof rooms that enable a restful completely experience. The location is convenient to all of the major highways, local restaurants, malls, and service stations which made a great stop over location for us on a recent road trip. I would choose this property again and most definitely would recommend to... More

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geneva, ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

The Airport Marriott on Ridge Road in Rochester went above and beyond our expectations for our son's wedding last weekend. We had great accommodations, the decor, service and food were great at the front desk, to the restaurant, to the bar and for the wedding feast in the ballroom. Our wedding and banquet managers did a great job to help... More

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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