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All 30 Rochester hotels

Marriott Rochester Airport

3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615
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Ranked #5 of 30 Hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ryan H Pittsburgh, Pennsylvania, United States
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124 reviews from our community

Traveler rating
    60
    47
    15
    1
    1
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35
16
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My extended family stayed at the hotel for my college graduation in May. It was a great stay. The lobby is very nice, with marble (maybe faux) design. I loved the ovular chairs, which I found to be very classy. This lobby is very comfortable when waiting for family or to meet before dinner. The hotel bar was nice, though... More

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Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a very nice, clean , and comfortable room on the fourth floor. Front desk employees were very helpful and took the time to recommend restaurants in the area. We were unfortunately at the hotel for a family funeral, but the hotel was just what we needed. It is not really near the airport at all being about six... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a fabulous property with friendly staff and quiet, sound-proof rooms that enable a restful completely experience. The location is convenient to all of the major highways, local restaurants, malls, and service stations which made a great stop over location for us on a recent road trip. I would choose this property again and most definitely would recommend to... More

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geneva, ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Airport Marriott on Ridge Road in Rochester went above and beyond our expectations for our son's wedding last weekend. We had great accommodations, the decor, service and food were great at the front desk, to the restaurant, to the bar and for the wedding feast in the ballroom. Our wedding and banquet managers did a great job to help... More

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Dayton, United States
Top Contributor
61 reviews 61 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 14, 2014

I have stayed at this property many times through the years. The updates they have made are wonderful. It is a refreshing place to stay and both the bar and restaurant are excellent. The internet was slow which was my only downgrade for this otherwise great Marriott property.

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Cambridge
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

The hotel was beautiful and the service for the most part was great. But if you voiced a concern (like housekeeping leaving your door opened after cleaning your room) or service was slow...all you get is excuses when a simple sorry would do.

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 29, 2014

This Marriott has great and attentive staff and is very clean but it looks like a Marriott did in 1990 and its about 10 minutes (7 miles) from the airport. This hotel literally looks like a Marriott did in 1990. For the rate charged this hotel should do a full renovation -- my opinion is that there are better alternatives... More

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Amy E, Guest Relations Manager at Marriott Rochester Airport, responded to this review

Thank you for taking the time to share your experience with the Rochester Marriott. We are proud of our service staff and their focus on continuous service excellence. We are delighted to announce that we will be renovating our guestrooms in December 2014. Our Concierge/Elite Lounge and Fitness Center were completed in July and offer comfortable, contemporary décor and state-of-the-art... More

Quincy, Massachusetts
Top Contributor
56 reviews 56 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 17, 2014

Before we even checked in for our niece's wedding I was in touch with Nora. She was very kind and caring as we had many requests. we needed an adjoining room with our daughter and our 2 grandsons aged 2 and 4. we needed a porta crib and we needed to be near my 87 year old dad. He was... More

Was this review helpful? Yes 1
Weymouth, Massachusetts
Top Contributor
121 reviews 121 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 16, 2014

My family and I stayed here for the weekend and we really enjoyed this hotel. The lobby is nice and there is a small court yard in the middle that really opens up the place. There are lots of places for people to gather and hang out together. The pool is not huge but there is a large hot tub... More

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canada
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 14, 2014

This hotel is very nice and I would only hesitate returning because of the reservation policy. When I reserved on-line, I could only get confirmation that I could have "one king or 2 double" beds. Since we were 2 male golfers, I wanted 2 doubles. I phoned the central reservation center, and they said I could not get a guarantee... More

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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