We were traveling from Boston to Rochester NY for our son's graduation and were looking for a hotel that allowed pets. One of the dog lover websites listed this Residence Inn as having a dog friendly designation, and since we are Marriot Rewards members we decided to try the place. (Our intention was to have the dog stay with my... more

My extended family decided to stay at this hotel during a quick weekend stay in Rochester, NY and we were all very satisfied. We had a suite with two bedrooms, two bathrooms, a kitchen, and a living area with a sleeper sofa. It slept 6 people, but we were able to sleep 11 people comfortably with an air bed. Having... more

I had some misfortune regarding my departure flight. The staff at the hotel was very helpful in getting me a room at very short notice and coming to the airport to get me very late in the day. I really appreciate for going the extra mile to help a guest. I wasn't looking forward to sleeping on a bench at... more

Beautiful, clean, spacious, quiet hotel. Freeways are easy to access from the hotel, which was a plus since I was in and out of the hotel the whole weekend. There are a ton of restaurants and eateries that are just a short drive away. The hotel is also really close to a lot of shopping centers - there's a mall... more

Our family of six stayed in a penthouse suite for four nights. The set-up is spacious, with a master suite on the first floor and a loft with a king-size bed and bathroom on top. The suite was quiet and comfortable, and the location was convenient since we went to the Finger Lakes area and Niagara Falls in addition to... more

We stayed at this Residence Inn for cross-border shopping. It was well located off of the expressway and easy to find. However, it is not located in a shoppping area if that what you are looking for. The apartment we stayed in was a two level room which was quite nice. Full Kitchen facilities two bathrooms, living rooom area and... more

I stayed at the Residence in on business for 2 weeks. My first impression was good for the first few days. When I arrived at the airport the front desk sent the hotel van to pick me up within 20 min of my call. I was checked in very quickly and my room was very comfortable and clean( I was... more

This property is on a main road with plenty of eating establishments nearby. So the fact that there was no on-site dining was OK. The 'Cottages' were a little old and a bit worn looking. I recommend staying in the newer building known as the 'The Tower'. These rooms (suites) were very clean and have kitchens with dishwasher, fridge, microwae... more

We stayed at this property for a week. First of all if you have small children the 2 bedroom 'penthouse' is a very bad idea! The bed in the loft is butted up against a half wall that overlooks the living room on the fist level. Needless to say my 2 year old thought it looked like great fun to... more