This hotel is a mix of the newer style Residence Inn with interior corridors, and the older style with muliple buidlings of eight units each with interior corridors. My recommendation is to stay in the interior corridor building. Location on Jefferson Rd is convenient to major highway 390. A large shopping center is minutes away. Free breakfast is a big... more

The specific room we had reserved was not ready when we arrived late afternoon/early evening. We were told initially that it was still being cleaned; just a few minutes later we were told the suite was ready. We found that the bed linens and towels had been changed; they were badly wrinkled (including the shower curtains), however, as if they... more

2 couples stayed in the 2 bedrooms suite. Each bedroom had a king size bed and full private bathroom, plus the living area and kitchen (which was a little small). The hotel was in a great location for us, as the restaurants were with in walking distance. The Distrillery was just across the parking lot and if you showed your... more

Our stay here was very pleasant. The staff was very accomodating, even allowing us to extend our checkout time by one hour to better accomodate our schedule. The breakfast buffet was fabulous. We were gone in the evenings and didn't get to participate in the evening receptions, but heard good things from other guests. We stayed in the newer tower... more

I stayed at the Residence Inn in Rochester during my business trips in the area. Since I was going to be in Rochester for a few months, I booked the Residence Inn because it came with all the amenities of a fully furnished apartment. As a resident in the inn, you get a full kitchen with microwave, oven, refrigerator and... more

We were traveling from Boston to Rochester NY for our son's graduation and were looking for a hotel that allowed pets. One of the dog lover websites listed this Residence Inn as having a dog friendly designation, and since we are Marriot Rewards members we decided to try the place. (Our intention was to have the dog stay with my... more

My extended family decided to stay at this hotel during a quick weekend stay in Rochester, NY and we were all very satisfied. We had a suite with two bedrooms, two bathrooms, a kitchen, and a living area with a sleeper sofa. It slept 6 people, but we were able to sleep 11 people comfortably with an air bed. Having... more

I had some misfortune regarding my departure flight. The staff at the hotel was very helpful in getting me a room at very short notice and coming to the airport to get me very late in the day. I really appreciate for going the extra mile to help a guest. I wasn't looking forward to sleeping on a bench at... more

Beautiful, clean, spacious, quiet hotel. Freeways are easy to access from the hotel, which was a plus since I was in and out of the hotel the whole weekend. There are a ton of restaurants and eateries that are just a short drive away. The hotel is also really close to a lot of shopping centers - there's a mall... more