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All 31 Rochester hotels

Radisson Hotel Rochester Airport

3.0 of 5 Hotel   |   175 Jefferson Road, Rochester, NY 14623
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Ranked #20 of 31 Hotels in Rochester
A recent review
3 of 5 stars reviewed 6 days ago
itchintogetaway Corpus Christi, Texas
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244 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Corpus Christi, Texas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I usually stay here at the Radisson Hotel Rochester Airport when I go to Rochester. I always got a room with the sleep number bed so I have always enjoyed my sleep which is why I stay here. I also like the fact that they have a bar in the hotel that is open late so I don't have to... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

I am very sorry that the bar closed early the night of your stay. I will be sure to share your commets with the restaurant and lounge manager. More

Trenton, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

if you have another hotel opportunity, please take it. Staff at desk during the evening made no attempts to assist with anything. If you require anything including a room cleaning you will have to ask. I additionally had to request a vaccuuming of the room after the maid cleaned it.

Review collected in partnership with Radisson Hotels

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Midland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very friendly and kind. Hotel rooms and lobby were very clean. Morning coffee very welcome. Only change I would make to the rooms would be more counter space in the bath. Refig & microwave very helpful.

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rochester, United States
1 review
2 of 5 stars Reviewed 1 week ago

There were ants everywhere in my room. Need I say more?? nothing else to say, I would not have posted this if this hotel reduced my bill after my wife called to let them know about the ant infestation. Nothing else to say... nothing else to say, I would not have posted this if this hotel reduced my bill after... More

Review collected in partnership with Radisson Hotels

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

I am sorry you experienced a problem your stay. Please give me your contact and reservation information and I will look into this and contact you. Thank you. More

Avon Lake, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel for work and pleasure. Check in was ok... front desk not overly quick, helpful or pleasant. Room was veryclean and comfortable. The food in "Baxters" wasn't so good and rather pricey and I don;t mind spending any amount for delicious food and ambiance. There was ONE OUTSTANDING thing about my stay, MOE... she was friendly, helpful, informed and... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

I will be sure to thank Moe for the service she provided. Please come back and see us again. More

Malta, New York
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

With my son attending RIT, we have found that the Radisson Hotel on Jefferson Road in Henrietta (Rochester suburb) is the most convenient to the campus. It literally sits on the outer edges of the campus! The pleasant staff are always helpful. The beds (some rooms have the Sleep Number mattresses) are quite comfy. The first floor rooms have pet... More

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Joanne G, Director of Sales at Radisson Hotel Rochester Airport, responded to this review

Dear Saratoga_Pixie, Thank you very much for the 5 star review. We are extremely please you found our accommodations convenient to RIT, our staff helpful and the sleep number beds comfy. Our staff looks forward to having you and your family as our guest in the near future when you are visiting your son. Please make ask if the RIT... More

washington dc, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is wonderful. The rooms are clean, big beds and friendly staff. I have no complaints from my stay over the past two weeks. If the gym is a big factor to you choosing a hotel this may not be the place for you but the pool is nice.

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for your positive comments. Please cone back and see us again. More

Rochester, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Overall the experience as a guest here was poor. Food from Baxter's was disgusting. The noise from one room to the next and throughout the hall ways was the worst I have ever seen. Event staff was great, kind and very helpful.

Review collected in partnership with Radisson Hotels

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CarlsonRezidor, Online Customer Support at Radisson Hotel Rochester Airport, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise from the next room and the hallway. We also apologize for the food from Baxter's. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if... More

connecticut
Top Contributor
113 reviews 113 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on business for two nights. The rooms are good. Nicely decorated. Fridge in the room. The service was mixed. A times great with some energetic pleasant staff. At times some had an attitude that was annoying. Breakfast buffet was good. They need to pay attention to details... My room clock had not been charged back to EST... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

I am sorry that the staff did not reset the clock in a timely manor. I will be sure to share your comments with my team. Thank you for your comments. More

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this Radisson are extremely professional and thoughtful in responding to customer requests. They were courteous and prompt in every interaction. My colleagues and I were on a very tight schedule, and every request was met with a smile and an immediate positive response. I cannot remember a more responsive business-related stay.

Review collected in partnership with Radisson Hotels

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Additional Information about Radisson Hotel Rochester Airport

Address: 175 Jefferson Road, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Rochester Airport 3*
Number of rooms: 171
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Also Known As:
Rochester Radisson
Radisson Rochester

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