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All 29 Rochester hotels

Radisson Hotel Rochester Airport

3.0 of 5 Hotel   |   175 Jefferson Road, Rochester, NY 14623
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Ranked #24 of 29 hotels in Rochester
A recent review
3 of 5 stars reviewed 1 week ago
bob55russell Oakville, ontario
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174 people have reviewed this hotel

Traveler rating
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    48
    35
    15
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66
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50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Oakville, ontario
Top Contributor
329 reviews 329 reviews
32 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 1 week ago

Was involved in a two day conference at the RIT university and stayed here on the recommendation of the organizers. In fact, several presenters and attendees of this conference stayed here as well. I really enjoyed my stay here as it was comfortable plus the updates were noticeable. However despite their best efforts this building is showing its age. My... More

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Clifton Park, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

While the hotel was clean....that is about the only good thing I can offer in this review. The "Sleep Number" beds clearly need to be replaced as both my husband and I were left with sore backs. Our group decided to have lunch there which followed with a horrid chain of events....there was no seating for 9 so they offered... More

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CarlsonRezidor, Online Customer Support at Radisson Hotel Rochester Airport, responded to this review

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Also, we are sorry you were not satisfied with the condition of your room, including the faulty heater and toilet. We will discuss the conditions of your room with our staff... More

Johnstown, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I would just like to thank Frank Chikey, General Manager and Kathy Craig, Director of Sales at the Radisson Hotel Rochester Airport in Rochester, NY. They both went above and beyond with great customer service for a meeting for the American Red Cross at their hotel. If you ever want to have a meeting at a hotel and have your... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for having your American Red Cross event at the Radisson Hotel. Your company has been a great customer for many years. I will be sure to share your comments with the team and thank them for the service they provided. Please come back and see us for your next function. We would love to host your meeting again. More

Stoney Creek
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel while in Rochester visiting the Strong Museum of Play. It was perfect place to stay after a busy day at the museum . My daughter and her family including two small children stayed in adjoining rooms to my husband and self.It was a perfect set-up. The rooms were a good size and comfortable for... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for your comments. I will be sure to share your comments with the Food & Beverage Manager about the service you experienced in the bar. We do receive many positive comments about the staff I am sorry you experienced a problem during your stay. More

Albany, NY
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed there for an event that was at RIT. The location was convenient. The hotel is older but updated and clean. The woman at front desk was friendly and accommodating. We went to the bar, which was a disappointment. I ordered a glass of wine from a barmaid that was quite in attentive. The glass of wine was $7, for... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for your comments, I will be sure to share them with our team. Please come back and see us when you are back in town. Contact me when you return and we will buy you a glass of wine! Frank Chikey, General Manager More

Guelph, Canada
2 reviews
4 of 5 stars Reviewed March 15, 2014

Nice place, clean and nice staff. Alright area as far as restaurants/bars but on a busy road so not the nicest to walk around. Go see MoeMoe the bartender, she makes a mean rustynail! Thanks for taking such good care of us MoeMoe!! I would stay there again if I was in the area.

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for taking the time to share your positive comments. I will be sure to thank Moe Moe for the service she provided. More

Rochester, New York
1 review
5 of 5 stars Reviewed March 10, 2014

VP Supply holds this event in a different city across New York every year. This year we decided to hold it in our backyard - our main branch and corporate offices are in Rochester, NY. The facility was clean, the food was great, and the staff was excellent. Everyone went out of their way to make sure that we had... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

It was a pleasure to have the VP Supply 2014 AD Summit at our hotel. Thank you for your positive comments, I will be sure to share them with the team. Please come back and see us again. More

Westford, Massachusetts
1 review
4 of 5 stars Reviewed February 27, 2014

I was cold. I was tired. Barb and Moe at the bar greeted me with a smile, recommended a good local beer, and brought me a tasty reuben sandwich with decent fries and a really good pickle. Great service, good food, decent price. What's not to like? The rooms were okay (could use more sound isolation) and the workout room... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

Thank you for the positive comments about the staff, I will be sure to thank them for the service they provided. Please come back and see up on your next trip. More

New Hampshire
Top Contributor
61 reviews 61 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 17, 2014

I have stayed here many times for business travel and while there's nothing really bad about this place, there is nothing to make it noteworthy either. Service is good, folks are generally friendly but the hotel is looking tired and many staff members look like they are just going through the motions. Rooms are comfortable, beds are decent. They removed... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

The hotel had completed a remodel just several months ago. In the rooms we have new lamps, art work, headboards, crown molding, wall treatments, bathroom counters, side chairs, sleeper sofas, coffee makers, trash cans, ice buckets and painted the ceilings and doors. The guest halls, lobby restaurant were also done during that time. Radisson Hotels as a brand are changing... More

Rochester, New York
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 10, 2014

The hotel is very old and worn out, in all ways. I stayed for 2 nights and it was unfortunately a pretty bad experience. The fruit plate I got in room had stinky old melons in it. Simply disgusting. There was a college party going on at my floor for the 2 days I was in, and students were leaving... More

Was this review helpful? Yes 2
htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review

I am very sorry that you experienced problems during your stay. The hotel had completed a remodel just several months ago. In the rooms we have new lamps, art work, headboards, crown molding, wall treatments, bathroom counters, side chairs, sleeper sofas, coffee makers, trash cans, ice buckets and painted the ceilings and doors. The guest halls were also done during... More

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Additional Information about Radisson Hotel Rochester Airport

Also Known As:
Rochester Radisson
Radisson Rochester
Address: 175 Jefferson Road, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 29 hotels in Rochester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Rochester Airport 3*
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