A group of 4 on a short trip to N.Y. State during the President's Day in 2008. We did not make any booking ahead of time. We just walked in and asked if there was any vacancy. We got a guestroom with TWO double beds @ $104.99/night which I thought it was a fair price for a Friday night stay... more

This is what you'd expect: clean, comfortable, nothing special. The staff was very friendly and able. My personal preference is not to have fluorescent reading lamps, but I understand it's economical and, I've been told, environmentally friendly. For better or worse, there were no adult films offered (I only checked because of a prior review) let alone playing in my... more

I stayed here for Business the beginning of November, 2007. I found it very difficult to sleep while staying here because the person next to me went to bed at midnight, and the person above me woke up at 5am. How could I tell, the walls and ceilings were so thin, I could hear EVERYTHING. They must have been full... more

Selected this property because my family was staying here due to a funeral. Arrived at 1AM after an exhausting bus trip from Toronto. Room was lovely but.....obviously the folks above me and on one side of me had night time bladder problems. I was kept awake all night by the sound of footsteps and toilet flushes. I told the reception... more

Called the Hotel directly at 1am to book a room, and The staff was occomodating and nice. They made the stay very easy and check in was fast. Property was well maintained, rooms were small but clean and well designed. Breakfast was fresh and nice atmostphere. only drawback was that you could hear someone in another room upstairs through the... more

Considering the rave reviews, this was a real disappointment. The room had a stuffy dank odor like old tobacco smoke; had to sleep with the window open. The continental breakfast was pretty minimal: just carbs. But the biggest problem was the stomp-stomp-stomping from the floor above when a guest checked in after midnight & was up again before 6AM. We... more

This is a very nice hotel in rochester that has great staff and clean rooms. When I needed dinner recomendations for my wife and myself, I was given every option and even most of their menus. Great location, convienent to many places. Holiday Inn Express's are usually great and this one lives up to expectations. The breakfast and internet are... more

My daughter and I arrived in Rochester at 9pm, after a horrible drive on snowy roads. The young woman at the reception desk was friendly, professional, and helpful. She checked us in quickly, shared some dinner options with us, and even reviewed a map to show us the quickest route to the college we were visiting the next morning. The... more

We normally stay at the Hampton Inn in Rochester, but this time we were only staying one night, so we went with Trip Advisor's #1 rated hotel. We cannot figure out why it was rated #1. First of all, when we came into the hotel, they have a plasma TV on the wall and it was playing Porn! Actual porn!... more