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All 32 Rochester hotels

Holiday Inn Express Rochester

2.5 of 5 Hotel   |   2835 Monroe Ave, Rochester, NY 14618
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Ranked #18 of 32 Hotels in Rochester
A recent review
5 of 5 stars reviewed 2 days ago
Lorie G Mexico, New York
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115 reviews from our community

Traveler rating
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    33
    8
    3
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41
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night. When we arrived check in was fast and easy. Staff was very nice. Hotel was older but clean. The lobby had complimentary healthy snacks/breakfast. Very reasonable price. Centrally located. Disadvantage: No pool

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Fort Myers, Florida
Top Contributor
128 reviews 128 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

This property was well-located for our needs. Sadly, we were attending a funeral service and needed access to Pittsford, Rochester and other suburbs. This property filled the bill. It has the stands HIE amenities, including a Complimentary breakfast. It as a bone-chilling 6 degrees during our stay, but our room was toasty warm and quiet. the staff was quite helpful,... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

QuirkyNW, Thank you for giving us a review of your stay. I am glad that our facility worked will for the difficult time you were going though. I hope you can come visit us again on better terms. Brian Ugorek General Manager More 

Vestal, New York
Top Contributor
94 reviews 94 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wasn't displeased but wasn't really impressed, either. Clean enough room and the bed was comfy so I'd probably go back but they could use just a little sprucing up (and temperature control in the upstairs hallway - wow it was hot!). Pro's: Comfortable bed; plenty of hot water in the shower and fluffy towels; decent breakfast; nice staff - friendly... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

smilingtrips, Thank you for giving us a review of your stay. I am glad that you choose to stay with us. I appreciate all the feed back you gave us so that I can work on making our place better for the next guest. I hope you will choose to stay with us on your next trip to Rochester. Brian... More 

Oakville, Canada
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 24, 2014

Staff were very accommodating, it was a quick overnight stay, the room was comfortable nothing over the top reasonable pricing, do yourself a favour and book with the hotel directly stop using outside companies, better service when dealing with the hotel directly in the event that you need to makes changes etc. The bed was comfortable, not too soft not... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

oakvilleadvisor, Thank you for your kind comments about the staff I will be sure to pass these along to them for there recognition. I hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2014

Weekend getaway with my fiance. The room was amazing, staff very accomodating. Lots of places around to dine as well as restaurant inside with lovely breakfast. Loved our visit, would travel back again!

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

obryan65, Thank you for giving us a review of your stay. I am glad to hear that our location worked well for you "weekend getaway". I hope you will get the urge to getaway again and come back to visit us. Brian Ugorek General Manager More 

Cleveland, Ohio
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 9, 2014

This is your typical normal hotel. The bed is comfortable and the TV is ok, you get a lot of channels here. The bathroom is in decent condition and the staff was pretty nice. There is a pizza place that shares the same parking lot and they have pretty good food. If I was back in the area I would... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Tomh099, Thank you for giving us feedback on your recent stay I will pass your review along to my staff so they can get the recognition for a great job. Brian Ugorek General Manager More 

Howes Cave, New York, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 5, 2014

We stayed here for two nights while traveling on business. The hotel honors our "state rate", and checkin was smooth in comparison to other places. The front desk people are cordial and helpful. The lobby area is pretty (complete with fireplace), and the standard fruit-infused water and availability of apples/fruit is appreciated. Our rooms included breakfast which was quite nice... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Lynn M, Thank you for taking the time to give us a review of your stay. I am glad to hear that our facilities met your needs. I hope you will choose to stay with us on your next trip to Rochester. Brian Ugorek General Manager More 

Neutral Bay, Australia
Top Contributor
124 reviews 124 reviews
98 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 28, 2014

We stayed here for 1 night after flying from the West Coast before heading to Cooperstown the hotel was not too far from the airport. We arrived in around 1am after a delayed flight & were greeted by a very friendly gentleman which was nice after such a long journey. The hotel felt like an older property we were in... More 

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GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

eeliechick, Thank you for giving us a review of your stay. I am glad to hear about your check in experience, I will be sure to pass along your comments to my staff so that they can see what a great job they do. I hope on your next trip to Rochester you will choose us again! Brian Ugorek General... More 

Brattleboro, Vermont
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 28, 2014

We had a pleasant stay at the HI Express in Rochester after a family wedding nearby. The staff was very helpful and gave advice about the area. The room was fine and quiet despite being near the door, on the ground floor.

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Betsy J, Thank you for the kind words, I will be sure to share it with all my staff. I am glad to hear you enjoyed your time for the wedding and our location worked out well for that. I hope you will travel to Rochester again and choose to stay with us. Brian Ugorek General Manager More 

Toronto, Canada
Top Contributor
109 reviews 109 reviews
72 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 19, 2014

I stayed here as part of a points break promotion, so the price of the stay was insignificant. The front desk was cordial, greeted me as a platinum member, offered the choice of an amenity or points. Lately I've found that hotels have cheaped out on the offering, so I almost always choose points. The room itself was standard, as... More 

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Overlaid, Thank you for taking the time to give us a review of your stay. I am glad you took advantage of the points break and that you tried us out. I hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

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Additional Information about Holiday Inn Express Rochester

Address: 2835 Monroe Ave, Rochester, NY 14618
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Rochester 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express

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