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All 29 Rochester hotels

Holiday Inn Express Rochester

2.5 of 5 Hotel   |   2835 Monroe Ave, Rochester, NY 14618
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65%
Ranked #18 of 29 hotels in Rochester
A recent review
4 of 5 stars reviewed yesterday
Sandra C Albertson, New York
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99 people have reviewed this hotel

Traveler rating
    31
    31
    26
    8
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • French first
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English first
Albertson, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent one night in the Holiday Inn Express on Monroe Avenue in Rochester. Room was clean, and quiet. Had a refrigerator and microwave. Construction on Monroe Ave made access a little difficult, but that was not the fault of the hotel. Staff helpful upon check in as well as checkout with directions to our next stop. Good value and total... More

Was this review helpful? Yes
Lewiston, Maine
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday inn and Suites in Rochester on Jefferson Road is a very nice place to stay.. We had breakfast included and it was delicious. Lisa was the lady who took care of our needs in the dining area and she was vivacious and friendly. It made breakfast that much more fun. We arrived and discovered that dinner was also... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

2014TravelingHappy, Thank you for taking the time to give us a review of your stay. I will pass along all of your good words to my staff. Brian Ugorek General Manager More

new york
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 11, 2014

We recently spent two nights at this Holiday Inn Express while attending a funeral. The inn was undergoing a renovation and they were painting the hallway as we entered our room. The room was simple but clean. Unfortunately, there was no mirror in the bedroom area. The only mirror was the one in the bathroom placed upon the wall behind... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

dannyis52, Thank you for giving us a review of our property. We are currently undergoing renovations and we will have Mirrors and Pictures in the rooms. The old ones have been removed to paint the wall and the new ones are shipped on our way to us currently. Thank you for choosing to stay with us during your loss of... More

Highland, Utah
Top Contributor
55 reviews 55 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014

The location is great and the staff were very helpful. I was a little disappointed by a few things - room wasn't ready at scheduled check in time and they are in the middle of renovations. Still, I would stay there again, I just probably would wait until they are done renovating.

Was this review helpful? Yes 1
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Erich P, Thank you for taking the time to give us a review of your stay. I am glad that our location worked for your needs. It is tough to do a renovation while business is still going on but we are continuously working to better our facility and I hope you will come back and check out all the... More

Fort Myers, Florida
Top Contributor
92 reviews 92 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2014

This Holiday Inn is in the middle of renovations. Our room had been freshly redone...the paint smell was still in the room. New heaters/ac units which ran quietly The bathroom amenities are from Bath and Body Works. The breakfast had variety from pancakes, french toast to cereal. Coffee delicious. The people working there were very helpful. It was a very... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Maryteresa P, Thank you for taking the time to give us a review of your stay. We are glad you like our renovations so far, there is more to come. We hope you will stop back on your next trip to Rochester. Brian Ugorek General Manager More

Rochester, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

This is the second time our family has stayed at this hotel and it was as wonderful the second time as it was the first. The front desk staff were friendly and the rooms were very clean and up to date. The best part of our stay was the breakfast in the morning. Lisa and Luis make you feel like... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Rosanna C, Thank you for taking the time to give us a review of your stay. I am glad that our location worked well for your needs in Rochester. We definitely will look forward to seeing you again on your next trip. Brian Ugorek General Manager More

Syracuse, New York
1 review
5 of 5 stars Reviewed March 30, 2014

Elisa at the front desk was there to greet us when we arrived at 11pm and again in the morning when we ate breakfast. Her pleasant, accommodating attitude was a pleasure to experience. She went out of her way to make our stay pleasant.

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Kathy A., Thank you for your kind words about Elisa, I will be sure to pass them along to her so she knows he job is not going unnoticed. Thank you for choosing to stay with us and I hope you will again on your next travel to Rochester. Brian Ugorek General Manager More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2014

I've stayed here several times in the past 9 months... About 12 stays, 50 nights total. With few exceptions, my room was very clean and had exactly what I needed. Noise is kept to a minimum, beds are solid and in good shape, and the AC and heat works well. The staff is always friendly and they greet me by... More

Was this review helpful? Yes 1
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

JeffAZ411, Thank you very much for taking the time to give us a review of your stays with us and that you continue to return to us. Our goal is to treat you like family when you’re in our house. I hope we exceed these expatiations when you come in. I hope to see you soon. Brian Ugorek General Manager More

Bethesda, Maryland
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 24, 2014

I am in Rochester every quarter and always stay at this hotel. It is an easy drive from the airport and convenient to the meeting location. There is a small workout room, the bedroom is clean and the bed comfortable, the breakfast is fine but more importantly I always feel safe. Also on the plus side there are several really... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

CMcD77, Thank you for your kind words about our location and facility. I am glad that you enjoy staying with us and we will continue to look forward to seeing you again. Brian Ugorek General Manager More

Grand Forks
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed there for than 10 days while my wife was having surgery at Mayo. A wonderful attitude and so helpful from the staff! They went out of their way more than once It was a stressful time for us because of the surgery and weather, but they were so kind to us. We will stay there again

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Tommy212, Thank you for taking the time to give us a review of your stay. I am glad to hear that everything went well with the surgery. I hope to see you again on your next trip to Rochester. Brian Ugorek General Manager More

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Additional Information about Holiday Inn Express Rochester

Address: 2835 Monroe Ave, Rochester, NY 14618
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rochester 2.5*
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Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express

52 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express hotel in Rochester is conveniently located near major Interstates 590, 490 & 390 and the NYS Thruway I-90. We are just a short drive from the Greater Rochester Intl Airport as well as Nazareth, St. John Fisher, Rochester Institute of Technology, University of Rochester, and other universities in Rochester, NY. Our Complimentary hotel amenities include our Express Start Hot Breakfast each morning where you can relax and read the free weekday newspaper while enjoying our featured famous Cinnamon Buns and Pancake Machine, 24-hour Business Center, free fiber optic high-speed wired & wirelessInternet access, 32 inch LCD TV's with HD Programming, and Fitness Center. Here we go beyond to offer a level of service and comfort that is sure to exceed your expectations. ... more   less 
Number of rooms
68

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