We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Rochester hotels

Holiday Inn Express Rochester

2.5 of 5 Hotel   |   2835 Monroe Ave, Rochester, NY 14618
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Rochester to your Saves list
Holiday Inn Express Rochester
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
63%
Ranked #21 of 30 hotels in Rochester
A recent review
3 of 5 stars reviewed 5 days ago
UpstateNYUtica_NY Utica, NY
  • Overview
  • Reviews (104)
  • Photos (52)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

104 people have reviewed this hotel

Traveler rating
    31
    32
    30
    8
    3
See reviews for
38
20
10
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Utica, NY
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I went on an overnight business trip and this reservation was made in advance by my contacts in Rochester. I didn't mind the hotel. It is basically okay, and has pluses and minuses. PLUS: Commercial location on Monroe Ave. in suburban Pittsford, about five miles from downtown Rochester. It is just two blocks from a large Wegman's supermarket and Applebee's... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

UpstateNYUtica_NY, Thank you for taking the time to give us a review of your stay with us. Thank you for sharing the details so that other travelers will know. I will be sure to pass your comments along to the staff so they can see what you said about your stay. I hope you will choose to stay with us... More

Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I recognize that the hotel is in the middle of a renovation, so I will give them the benefit of the doubt on that. The good: - Lighting in the hallway was nice and white. I shudder at hotels with yellow hallway lighting. - Solid breakfast choices, with protein. The standard fare for HIE. - Relatively quiet... not too much... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Josh S, Thank you for taking your time to give us a well throughout review. I appreciate you letting us know your thoughts so we can work on increasing our level of expectations while going through the renovations/remodeling. I do hope if you’re in Rochester again you will choose to stay with us. Brian Ugorek General Manager More

Bath, Ohio
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

These guys could learn a lot from the Marriott Courtyard, much better amenities and not a lot of cost, plus a potential to make a few extra bucks. Not a great location and adding a few guest services to the equation would be helpful.

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Dave M, I am sorry that we are not a Marriott Courtyard, we are a Holiday Inn Express and reasonable accommodations at reasonable prices are what we strive to do. We don't like having "add on's" that you are billed for. One price and everything is included. Thanks for choosing to stay with us. Brian Ugorek General Manager More

Top Contributor
60 reviews 60 reviews
54 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice staff , good location between RIT and U of Rochester. Nice Pizza restaurant next to the hotel. But they are doing the update in the lobby and outside have construction , so not good for this time . Bed is too soft and rest is like normal express.

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Tommyyam, Thank you for your review of your stay with us. We are in the middle of a renovation and are trying to keep it to a minimum for guest view. Something’s are not so easily hidden. I hope you will choose us again on your next trip to Rochester. Brian Ugorek General Manager More

Rochester, New York
Top Contributor
52 reviews 52 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express on Monroe Ave is a little less than what you would expect from a typical HIE. The hotel itself is a little bit older, so renovations are currently in progress which is great. I'm sure that these will bring the hotel back up to the modern, crisp, clean design that these hotels typically have. PROS: Very... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Kristin L, Thank you for giving us a review of your stay. We are in the middle of renovations so hopefully your next visit to us you will see the updated look. Brian Ugorek General Manager More

Albertson, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night in the Holiday Inn Express on Monroe Avenue in Rochester. Room was clean, and quiet. Had a refrigerator and microwave. Construction on Monroe Ave made access a little difficult, but that was not the fault of the hotel. Staff helpful upon check in as well as checkout with directions to our next stop. Good value and total... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Sandra C, Thank you for taking the time to give us a review of your stay with us. I am sorry that the road construction was going on. We are hoping it will be over soon. I hope you will choose us again on your next stay with us in Rochester. Brian Ugorek General Manager More

Lewiston, Maine
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 9, 2014

The Holiday inn and Suites in Rochester on Jefferson Road is a very nice place to stay.. We had breakfast included and it was delicious. Lisa was the lady who took care of our needs in the dining area and she was vivacious and friendly. It made breakfast that much more fun. We arrived and discovered that dinner was also... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

2014TravelingHappy, Thank you for taking the time to give us a review of your stay. I will pass along all of your good words to my staff. Brian Ugorek General Manager More

new york
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 11, 2014

We recently spent two nights at this Holiday Inn Express while attending a funeral. The inn was undergoing a renovation and they were painting the hallway as we entered our room. The room was simple but clean. Unfortunately, there was no mirror in the bedroom area. The only mirror was the one in the bathroom placed upon the wall behind... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

dannyis52, Thank you for giving us a review of our property. We are currently undergoing renovations and we will have Mirrors and Pictures in the rooms. The old ones have been removed to paint the wall and the new ones are shipped on our way to us currently. Thank you for choosing to stay with us during your loss of... More

Highland, Utah
Top Contributor
55 reviews 55 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 28, 2014

The location is great and the staff were very helpful. I was a little disappointed by a few things - room wasn't ready at scheduled check in time and they are in the middle of renovations. Still, I would stay there again, I just probably would wait until they are done renovating.

Was this review helpful? Yes 1
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Erich P, Thank you for taking the time to give us a review of your stay. I am glad that our location worked for your needs. It is tough to do a renovation while business is still going on but we are continuously working to better our facility and I hope you will come back and check out all the... More

Fort Myers, Florida
Top Contributor
106 reviews 106 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 19, 2014

This Holiday Inn is in the middle of renovations. Our room had been freshly redone...the paint smell was still in the room. New heaters/ac units which ran quietly The bathroom amenities are from Bath and Body Works. The breakfast had variety from pancakes, french toast to cereal. Coffee delicious. The people working there were very helpful. It was a very... More

Was this review helpful? Yes
GMHIEMonroe, General Manager at Holiday Inn Express Rochester, responded to this review

Maryteresa P, Thank you for taking the time to give us a review of your stay. We are glad you like our renovations so far, there is more to come. We hope you will stop back on your next trip to Rochester. Brian Ugorek General Manager More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Rochester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Rochester

Address: 2835 Monroe Ave, Rochester, NY 14618
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rochester 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, IHG, Agoda, Orbitz, Priceline, Tingo, BookIt.com, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Holiday Inn Express Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
View from room (1)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (3)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rochester with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express hotel in Rochester is conveniently located near major Interstates 590, 490 & 390 and the NYS Thruway I-90. We are just a short drive from the Greater Rochester Intl Airport as well as Nazareth, St. John Fisher, Rochester Institute of Technology, University of Rochester, and other universities in Rochester, NY. Our Complimentary hotel amenities include our Express Start Hot Breakfast each morning where you can relax and read the free weekday newspaper while enjoying our featured famous Cinnamon Buns and Pancake Machine, 24-hour Business Center, free fiber optic high-speed wired & wirelessInternet access, 32 inch LCD TV's with HD Programming, and Fitness Center. Here we go beyond to offer a level of service and comfort that is sure to exceed your expectations. ... more   less 
Number of rooms
68

Questions & Answers

Questions? Get answers from Holiday Inn Express Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer