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Country Inn & Suites By Carlson, Rochester-East

2.5 of 5
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2835 Monroe Avenue, Rochester, NY 14618 (Formerly Holiday Inn Express Rochester)
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1 room 1 guest
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Country Inn & Suites By Carlson, Rochester-East
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145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • Spanish first
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Canaan, New Hampshire, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my go-to place to stay when bringing my daughter to Nazareth College. Rooms are clean, staff pleasant, and the location is perfect. This time, upon check in, my reservation was incorrect as I had reserved two double beds and had a king bed room designated for me. This was not a huge issue, as I was just with... More 

Was this review helpful? Yes
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-East, responded to this review

Mary C, Thank you for taking the time to give us feedback on your stay. I am glad to hear that we are your "go to place" when you come to town. It is convenient to Nazareth as you said. I look forward to having you stay again on your next trip to Rochester. Brian Ugorek General Manager More 

Rome, New York
1 review
5 of 5 stars Reviewed 1 week ago

Leslie, is a Wonderful Front Desk Manager. My room was clean, The beds are soft and blankets comfortable. I would stay here again. The waffle machine have me a nice fresh hot waffle every time. Nice fun quiet stay.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-East, responded to this review

lisamP956SL, Thank you for taking the time to share your experience. I will be sure to pass along your comments to my staff especially Leslie. I personal am a big fan of the waffles as well. I hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

New York
Level Contributor
181 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here to allow me to meet friends who lived both East and West of Monroe Ave (which is a major Rochester street). This was a good location. Right off 590 and within walking distance of major shopping and restaurants. Pittsford Plaza is 1 mile down the road. There is an excellent gourmet pizza restaurant that shares the parking... More 

Was this review helpful? Yes
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-East, responded to this review

Lisa W, Thank you for taking the time to share your experience with us. I am glad to hear that our accommodations and location fit your needs. I do hope on your next trip to visit your friends you will choose to stay with us again! Thank you, Brian Ugorek General Manager More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for a local funeral. They gave us the "special" bereavement rate. It was clean and local to everything. The breakfast was okay, not its best feature. The parking was plentiful and very close to the entrance. Lots of easy and good restaurants nearby.

Was this review helpful? Yes
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-East, responded to this review

Ekitzis, Thank you for your comments. I am sorry to hear about the reason for your trip. I hope on better circumstances you can come and check us out again. Thank you, Brian Ugorek General Manager More 

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