We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Rochester hotels

Hyatt Regency Rochester

3.5 of 5 Hotel   |   125 East Main Street, Rochester, NY 14604
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Advance Purchase 15% Off
Save Saved
You added Hyatt Regency Rochester to your Saves list
Hyatt Regency Rochester
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #11 of 30 hotels in Rochester
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Frank_Fazz Ontario, Canada
  • Overview
  • Reviews (434)
  • Photos (81)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (134)
  • Location
  • More
Write a Review

434 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Quito, Ecuador
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

One day we returned at 7pm and found out that room make up was inadequate, to say the least. Bed sheets barely stretched and the bathroom had not been cleaned. Used towels have been removed but no new ones were provided. We called to complain and request towels, but couldn't get it before a second call before midnight, after returning... More

Was this review helpful? Yes
Ontario, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Hyatt's are pretty well an indication of a good stay, so if you luck out on a good rate as we did, you can't beat it. Upon check-in we got a free room upgrade. Parking is great, on $4.00 for the day, with in and out privileges.

Was this review helpful? Yes
Maine, New York
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for 3 days during our daughters National American Miss Pageant. It was super crowded but that comes with pageants. We originally booked a smaller room but after seeing how small we asked to upgrade to a suite. They were great about it and even honored the smaller rooms price and we stayed an extra day. The... More

Was this review helpful? Yes
Top Contributor
356 reviews 356 reviews
124 hotel reviews
357 helpful votes 357 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is right downtown and not much around - especially if you are looking to restaurants. We found one and hotel staff suggested their own restaurant which really was the only place nearby. The hotel rooms are well equipped, and the bar is very nice. The hotel seems a little under staffed. Everyone was very nice, but lines at... More

Was this review helpful? Yes
Alexandria, VA
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt Regency is a great choice for those that want to be in downtown Rochester. The room are big, bright and fairly modern, the staff is pleasant, and the amenities are terrific.Best of all, the room area very clean and quiet. And the bathrooms are modern and very clean. Also, the housekeeping was prompt and thorough (something you can't... More

Was this review helpful? Yes
Syracuse, New York
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We live in Syracuse and travel to Rochester once in a while for a weekend get away. We arrived at the hotel just as a really bad rain storm had started. Even though the front desk appeared busy the young lady who greeted us was extremely friendly and polite. She asked the reason for our trip and let us know... More

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I booked Hyatt Regency Rochester as a wedding block site for our out-of-town guests and also booked a brunch and suite for us. The rate was quite competitve with comparable hotels in the area, and the Hyatt did not require us to reserve a certain number of rooms and then pay for any remaining rooms that were... More

Was this review helpful? Yes
Dundas, Ontario
Top Contributor
72 reviews 72 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't usually write reviews of middle of the road hotels, but the service at the Hyatt in Rochester is so good it's almost worth a stop to experience. We usually stay in boutique hotels and five-stars, where you pay for and therefor expect great service...chain hotels, not so much. The Hyatt itself is everything you would expect in a... More

Was this review helpful? Yes
New York City, New York
Top Contributor
83 reviews 83 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Husband brought me here for a special weekend getaway and we were met with impeccable service and a wonderful staff. My husband has diamond status with Hyatt hotels and used a diamond suite upgrade when he booked the room. Unfortunately at check-in, there were no suites available as there were a number of events at the hotel. Xavier who assisted... More

Was this review helpful? Yes
Kitchener, Canada
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night and booked only a few hours before through a discount website for a good price, especially as it was the Friday of a long weekend. Lobby and bar/restaurant area very nice and modern. Rooms, although clean were a bit dated – not old or ugly, just not modern like lobby. You pay for valet parking ($15) and... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hyatt Regency Rochester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Regency Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Rochester

Address: 125 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Rochester 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Tingo, Hotels.com, HotelsClick, Despegar.com, Priceline, BookingOdigeoWL and Venere so you can book your Hyatt Regency Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Rochester Hotel Rochester
Rochester Hyatt Regency
Hyatt Rochester

81 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (63)
Pool/beach area (1)
Room/suite (11)
Bathroom (9)
View from room (8)
Dining (3)
Hotel & grounds (6)
Other (25)

Management photos: Courtesy of the property manager

All management photos (19)
Dining (2)
Room/suite (3)
Business center/function rooms (5)
Hotel & grounds (4)
Pool/beach area (1)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Rochester with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Rochester #3 Business Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
Renovations are complete! Discover the perfect blend of location, style and pampering amenities at our newly renovated downtown Rochester hotel. Whether you’re in town for business or leisure, you’ll find Hyatt Regency Rochester is always the ideal choice. Attached to the convention center by a convenient sky bridge, our urban contemporary Rochester New York hotel offers over 21,000 square feet of newly renovated function space with a connection to an additional 100,000 square feet. Take advantage of our central setting to visit the many corporations located nearby or plan a relaxing weekend of touring wineries and attending the theater. Situated just minutes from the airport, our welcoming Hyatt Regency offers stylish guestrooms with thoughtfully selected amenities, superior services and an uncompromising dedication to customer satisfaction. Whether you’re planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hyatt Regency Rochester and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hyatt Regency Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer