We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Rochester hotels

Hyatt Regency Rochester

3.5 of 5 Hotel   |   125 East Main Street, Rochester, NY 14604
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Advance Purchase 15% Off
Save Saved
You added Hyatt Regency Rochester to your Saves list
Hyatt Regency Rochester
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
68%
Ranked #10 of 29 hotels in Rochester
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Thad N Endicott, United States
Write a Review

344 people have reviewed this hotel

Traveler rating
    133
    101
    71
    19
    20
See reviews for
79
61
13
151
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

Over 40 days ago, we checked into the Hyatt Rochester NY for the night. We left our car with the valet. By the time we reached our room, we received a phone call “ Your vehicle has been in an accident- please come down to the lobby”. A police report and car damage quote later, our vehicle sustained almost $8,000... More

Was this review helpful? Yes
Endicott, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Chose the Hyatt due to location and closeness to Phantom of the Opera in town. We were pleasantly upgraded to a suite and enjoyed the extra space. Bed could be a little bit softer but we have a feather top on ours at home and were used to that but good anyway!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Starkville, Mississippi
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a really confusing property. The lobby area, common areas, and bar/restaurant are newly remodeled, meticulously clean, and bright and cheery. However, the rooms are old dated, and not particularly clean. The location of the hyatt regency and the property amenities itself (business oriented and right next to the highway entrance and convention center) make it a quality business... More

Was this review helpful? Yes
Stamford, Connecticut
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The facility could use some prucing up. But that is more than compensated for by the friendliness and great services the staff provide at the ready. They really bend over back to make my stay pleasant. One Thursday I had a no-show for my appointed taxi to the airport and was running short on time, the General Manager drove me... More

Was this review helpful? Yes
Randolph, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay here. The location was ideal and easy to get to. Our room was very spacious and clean. The front desk provided a local map and several restaurant suggestions that we found very helpful. This will be our first choice hotel the next time we visit the area.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for your five star review of our downtown Rochester property. I'm very glad to hear you enjoyed our central location, close to several restaurants and our spacious and clean rooms. Your loyalty to the hotel means so much to us. Thank you so much. We hope to see you again very soon! More

Rochester, New York
1 review
4 of 5 stars Reviewed 1 week ago

Great location & many of the rooms have great views of the city. Building and rooms are clean and parking is a very reasonable price. The breakfast buffet had a great variety to choose from and was very good. Front desk staff was friendly & helpful.

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for your review of our the Hyatt Regency Rochester in our downtown area. It was great to hear all the wonderful things you had to say about our location including the view from the hotel, the clean rooms, the breakfast buffet and our parking rate. We want all of our guests to have the best experience possible when... More

buffalo
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick, as was checkout. Staff were friendly and efficient. The gentlemen that handle the main entrance off of Main Street were so helpful. My Room was on the 22nd floor, and the city looked pretty lit up at night. Room had everything it needed and the bed was comfortable. I was there for two nights for a... More

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for your review of our downtown Hyatt Regency Rochester property. I'm very glad you enjoyed your room while staying with us. At the Hyatt Regency Rochester we want our guests to have an enjoyable experience and I'm glad that you were able to have a great view of the city and nice interactions with our staff. As a... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 3rd time staying at this hotel. We were able to check-in online at 6 a.m. and had a room assignment on the 19th floor. The room was clean and well-appointed. We requested additional towels and they were brought within 5 minutes. The hotels is within walking distance to Dinosaur BBQ which has amazing food. Highly recommend this... More

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for your five star review of our downtown Rochester property. Your feedback was great to hear. I'm glad you enjoyed the ability to check in online. This makes the check in process a lot easier for our guests. It is a great tool to utilize. I would like to thank you for your kind words about our rooms... More

Michigan USA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a place to stay that was near our son's home. This hotel is only a 5 minute walk away. Easy parking ($4/day). We stayed in room 2503. This is on the top floor. We had wonderful view of the city. Room was very quiet. Except for some heater noise. (steam heat/hot water). Great service and room was very... More

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for your review of our downtown Rochester property. I'm glad you were able to enjoy the nice view on the twenty fifth floor of the hotel. We strive to make our guest feel as comfortable as possible and I am glad you were happy in your quiet room on the top floor and were able to be so... More

Geneseo, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a friends birthday party. I can't complain my gf and I enjoyed the view of the city from our room and the place was clean and the place looks like it keeps up to date. We had a good breakfast it was an extra charge but that was ok. Not sure the location is worth over... More

Was this review helpful? Yes
Nicole M, Manager at Hyatt Regency Rochester, responded to this review

Thank you for the review of our downtown Rochester location. Your feedback is very important to us. I'm very glad you enjoyed the nice view of Rochester from your room. We strive to make our rooms a comfortable environment that are always clean and up to date and the view always enhances that. Thank you again for the review and... More

Been to Hyatt Regency Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Rochester

Also Known As:
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel Rochester
Rochester Hyatt Regency
Hyatt Rochester
Rochester Hyatt
Address: 125 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Rochester
#4 Business Hotel in Rochester
#11 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Rochester 3.5*
Official Description (provided by the hotel):
Renovations are complete! Discover the perfect blend of location, style and pampering amenities at our newly renovated downtown Rochester hotel. Whether you’re in town for business or leisure, you’ll find Hyatt Regency Rochester is always the ideal choice. Attached to the convention center by a convenient sky bridge, our urban contemporary Rochester New York hotel offers over 21,000 square feet of newly renovated function space with a connection to an additional 100,000 square feet. Take advantage of our central setting to visit the many corporations located nearby or plan a relaxing weekend of touring wineries and attending the theater. Situated just minutes from the airport, our welcoming Hyatt Regency offers stylish guestrooms with thoughtfully selected amenities, superior services and an uncompromising dedication to customer satisfaction. Whether you’re planning a meeting, wedding, family reunion or a romantic getaway, Hyatt Regency Rochester is the premier accommodation you deserve. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Travelocity, Booking.com, Tingo, HotelsClick, getaroom.com, Hotels.com, Venere and Otel so you can book your Hyatt Regency Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Regency Rochester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.