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All 30 Rochester hotels

Hyatt Regency Rochester

3.5 of 5 Hotel   |   125 East Main Street, Rochester, NY 14604
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Ranked #9 of 30 Hotels in Rochester
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A recent review
5 of 5 stars reviewed 1 week ago
Sarah P Pittsford, New York
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463 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsford, New York
1 review
5 of 5 stars Reviewed 1 week ago

We booked the Hyatt as the hotel for all of our out of town wedding guests, as well as those living locally who wanted to make a night of our black tie wedding. I worked with Christopher Belcher, Tai Wright and Serena Barry for our room block, and all three of them were absolutely lovely to say the least. They... More

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Avon, Connecticut
Top Contributor
108 reviews 108 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We ventured into downtown during a recent Rochester visit looking for an alternative to the suburban cookie cutter hotel. We found it here. What a wonderful place. Conveniently located to the river, downtown and convention center. Wonderful bar in the hotel that is open later. Our room was spacious and clean. Wonderful River view. Really not a thing I would... More

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New Rochelle, New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start with the positives: the rooms are clean and the housekeeping staff does a good job. Now for the negatives: the rooms are extremely TIRED!!! Furniture is old and chipped and the rooms are in serious need of repair and updating. The front office staff needs a great deal of training. Any attempts to call the front desk... More

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Montreal, Canada
Top Contributor
60 reviews 60 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical generic city hotel near the river in downtown Rochester. Clean and comfortable. Excellent room service. I was there for a business conference for which the food was included. Everything was good except for undercooked chicken, which is really not good. Staff at the front desk were a mixed bag. One very nice young lady and one not-very-helpful young man.

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Overland Park, Kansas
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent 5 nights at this hotel and were thrilled with it! Everyone was kind, helpful, and courteous. Thw valet and airport shuttle services were the best we've ever had. Only things we would have liked to have in the room were a room service menu and some form of tv guide. Otherwise, the hotel was close to everything we... More

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Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently co-hosted an educational program at the Hyatt Regency Rochester. David Kidder and the banquet staff did an excellent job and contributed to the success of our program. The food that was served for breakfast, lunch and the breaks was outstanding. David is very detailed oriented and I appreciate his attentiveness to our needs. Erin

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Rochester, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My new husband and I had a 300+ same-sex Indian wedding at the Hyatt last weekend. Chet and Julie, for the past year, created our dream come true wedding. I do not have enough words, thank you's, or gratitude to express to this hotel. They were AMAZING with the details, the planning, execution of the event, making my family feel... More

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Scunthorpe
Top Contributor
53 reviews 53 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right in the downtown area, not much going on at night around it but its a fine hotel. All the staff were great, the valet parking guys especially. Prices at the bar were very reasonable I thought and there was always plenty of staff to serve. Rooms were spacious and the beds welcoming. I was there 4 nights and enjoyed... More

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Paris, France
Senior Contributor
31 reviews 31 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was adequate, pool was in disrepair, staff was hit or miss (some great, some not good at all) most of hotel was clean and well appointed, parking very convenient. Fine for a night but a bit pricey for what it is.

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Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I attended a conference at this hotel and ran my own training workshop as well. The event planning staff was excellent about being flexible with my needs and requests! I had some last-minute plan adjustments (including a request for one extra lunch!), and they handled them graciously and with excellent service. I felt well taken care of. Everyone who served... More

Was this review helpful? Yes 1
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Additional Information about Hyatt Regency Rochester

Address: 125 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Rochester 3.5*
Number of rooms: 338
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Also Known As:
Hyatt Regency Rochester Hotel Rochester
Rochester Hyatt Regency
Hyatt Rochester

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