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All 30 Rochester hotels

La Quinta Inn & Suites Rochester South

2.5 of 5 Hotel   |   717 E. Henrietta Rd, Rochester, NY 14623
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La Quinta Inn & Suites Rochester South
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73%
Ranked #13 of 30 Hotels in Rochester
A recent review
4 of 5 stars reviewed 4 days ago
Peter H Toronto, Canada
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218 reviews from our community

Traveler rating
    95
    69
    25
    19
    10
See reviews for
105
41
12
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

I would highly recommend this hotel, friendly staff, clean comfortable rooms, close to everything. Nice pool and hot tub as well. Patricia at the front desk was awesome, very knowledgeable and friendly, would stay here again if I was in the Rochester area.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Peter, Thank you so much for taking the time to write a review about your stay! I am glad that you enjoyed the time you spent with us!. We thank you for your feedback so we can improve and fine tune our services. We look forward to being your hotel of choice when staying in the area. Sincerely, Brandy... More

Grosse Pointe, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great place! Great value! This facility is an excellent representative of the La Quinta tradition and quality. We stayed here on our trip out and return. We have become La Quinta members because of the consistent value and quality of the La Quinta Inns & Suites around the country.

Review collected in partnership with La Quinta

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Purchase
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel feels a little dated, but the staff is very friendly, the room is clean, the beds are comfortable. The shower had good pressure and plenty of hot water. The location is right between the campus (UR) and a lot of good food and shopping (on Jefferson Road). If you're looking for a place to stay near the campus... More

Was this review helpful? Yes 1
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Gary, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are happy that you enjoyed the staff, shower and beds. We value your feedback, and concerns and consider them when we look... More

Middlletown, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is 15 mins from anywhere in the Rochester region and 5 mins from the airport. Next to the hotel is a good dinner restaurant and close walking distance a couple more. The included breakfast is poor with little other convenient choices. The internet speed is just adequate for emails and surfing...it is free. Over OK and will stay... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We value your feedback, and concerns and consider them when we look into future improvements. We appreciate the feedback and will use it... More

Franklin, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

As I entered the hotel it seemed dingy and dirty. I checked in and proceded to my room. It was on the 4th floor at the far end of the hall. Of course the electronic keys did not work. I had to go back down stairs and have a new key made. The one girl was nice enough to follow... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We value your feedback, and concerns and consider them when we look into future improvements. We appreciate the feedback and will use it... More

Rochester, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room with the king-sized bed seemed cleaner and newer than the one with two double-sized beds. There were flies in the rooms with two double-sized beds. The first room had a lot of flies, and the second room had one or two.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Karina, Thank you for taking time to share your experience with us. We do apologize for the concerns you shared. I can assure you we have brought this concern to the staffs attention, and are working hard to make sure expectations are always met, and this issue does not occur again. Should you have any questions or concern feel... More

Mims
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel for 6 nights. I'll start off with the positive, the majority of the staff were wonderful, very pleasant, very helpful. The breakfast was great, nothing fancy but good. My bed was very comfortable. Now, for the negatives. The pool and hot tub were cold on my first visit, however, on the second someone apparently... More

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Donna, Thank you for taking the time to share your experience with us. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the concerns with our team, and I assure you we are working to ensure a similar situation does not... More

Outside of Worcester Mass
1 review
2 of 5 stars Reviewed 3 weeks ago

my family has stayed here a number of times in the past. it used to be quite good. my biggest complaint was the check in process where the clerk was less than helpful. this may have soured my whole experience as i am used to good service there. it could use some updating.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear David, Thank you for taking the time to tell us about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the sour experience at check in. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in... More

Nashua, NH, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Please check rooms for spot on clean. Otherwise best price for the area, easy to find. Very friendly staff and a great breakfast. Clean breakfast area with a great staff offering their assistance. It was very busy Sunday am but the staff did a great job. Thank you

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Roberta, Thank you for taking the time write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites . We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We thank you for the positive feedback in the breakfast... More

Toronto Canada
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We once again stayed here and noticed that the hotel was looking "tired". The chairs in the lobby need reupholstering, the wallpaper is coming off in spots in the room, the fitness room had no towels or water when we visited it. On a positive note, the bed was quite comfortable and the room was clean. A suggestion to management... More

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We value your feedback, and concerns and consider them when we look into future improvements. We appreciate the feedback and will use it... More

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Additional Information about La Quinta Inn & Suites Rochester South

Address: 717 E. Henrietta Rd, Rochester, NY 14623
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Rochester South 2.5*
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Also Known As:
La Quinta Inn And Suites Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
Hampton Inn Rochester
Rochester Hampton Inn

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