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La Quinta Inn & Suites Rochester South

2.5 of 5 717 E. Henrietta Rd, Rochester, NY 14623
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La Quinta Inn & Suites Rochester South
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La Quinta Inn & Suites Rochester South
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225 reviews from our community

Traveler rating
    98
    71
    25
    20
    11
See reviews for
109
41
12
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place for the business traveler. Would not hesitate to recommend, close to good restaurants and highways. Staff was very helpful directing me to restaurants. I am sure on my next trip to Rochester, I will stay with La Quinta again.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you very much for your recent review. We do pride ourselves on our customer service. Additionally, we truly take the needed efforts to ensure our guests leave happy in hopes of their future return. Again, thank you very much! We hope to see you soon on your next visit. Sincerely, Bridget General Manager More

Schaumburg, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The room I am staying in is located on the fifth floor and directly above on the roof is some kind of ventilation system with very loud electric motor. It is 2 AM and I am still unable to sleep. I am not on vacation and have to work in the morning so the all night noise in the room... More

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you taking the time to inform us of your recent issue. I would love to speak to you regarding this issue. Please feel free to contact me at 585-272-7800, to discuss further. Thanks, Bridget Graff General Manager More

Lancaster, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable rooms, great breakfast variety, nice staff. Bathroom in our suite was a bit dated. We have stayed at a lot of La Quinta's and this is one of the best we've seen. Very convenient to get around the area.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you for taking the time to respond about your recent stay. We do pride ourselves on taking care of our guests, and ensuring they are taken care of. We hope when your travels bring you back to Rochester, you will certainly stay with us. Thanks, Bridget Graff General Manager More

Calgary, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and our rooms were clean. The staff was friendly and eager to help. Breakfast was simple but good. We had no issues at this hotel. It is a little older then the La Quintas we are used to staying at but it was a decent place to stay

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you for taking the time to respond about your recent stay. We certainly appreciate your feedback. We will look forward to seeing you in the near future. Thanks, Bridget Graff General Manager More

Verona, NJ, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Reasonable prices, very nicely done rooms - clean, comfortable, well appointed. Free breakfast, friendly staff. If I had to pick something to bark about, it would be that the TV was not HD, but that should hardly be a deal breaker. We will be staying here again, to be certain.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you for taking the time to respond about your recent stay. We certainly appreciate your feedback. We will look forward to seeing you in the near future. Thanks, Bridget Graff General Manager More

Rochester, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If I could change anything about this hotel, I would first of all CLEAN IT!! Clean the mold out of the shower! Vacuum the carpet! Repair the vinyl floor so someone doesn't stub his toe! Replace the hole in the back of the bathroom door with a new hook for towels. Purchase actual HD cable, instead of fuzzy analog. Upgrade... More

Was this review helpful? Yes 1
LQROC, Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We value your feedback and concerns and consider them when we look into future improvements. We appreciate the feedback and will use... More

Rochester, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean room, good service. Good value for the money. Convenient location to the University of Rochester. Friendly and courteous staff. Received email alerting me that my room was ready for check-in. Easy booking and fast check-out. Would stay here again.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Valued Guest, Thank you for taking the time to respond about your recent stay. We certainly appreciate your feedback. We lool forward to seeing you in the near future. Thanks, Bridget Graff General Manager More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2014

I would highly recommend this hotel, friendly staff, clean comfortable rooms, close to everything. Nice pool and hot tub as well. Patricia at the front desk was awesome, very knowledgeable and friendly, would stay here again if I was in the Rochester area.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Peter, Thank you so much for taking the time to write a review about your stay! I am glad that you enjoyed the time you spent with us!. We thank you for your feedback so we can improve and fine tune our services. We look forward to being your hotel of choice when staying in the area. Sincerely, Brandy... More

Grosse Pointe, United States
1 review
5 of 5 stars Reviewed September 15, 2014

Great place! Great value! This facility is an excellent representative of the La Quinta tradition and quality. We stayed here on our trip out and return. We have become La Quinta members because of the consistent value and quality of the La Quinta Inns & Suites around the country.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Jame, Thank you for taking the time to write about your experience! We are so happy to hear that you enjoyed your time with us and are looking forward to return stays. We value your feedback and always look forward to hearing from our guests. Safe travels! Sincerely, Brandy Klink - GM More

Purchase
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 9, 2014

The hotel feels a little dated, but the staff is very friendly, the room is clean, the beds are comfortable. The shower had good pressure and plenty of hot water. The location is right between the campus (UR) and a lot of good food and shopping (on Jefferson Road). If you're looking for a place to stay near the campus... More

Was this review helpful? Yes 1
LQROC, General Manager at La Quinta Inn & Suites Rochester South, responded to this review

Dear Gary, Thank you for taking the time to write about your experience. On behalf of our entire staff at LaQuinta Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are happy that you enjoyed the staff, shower and beds. We value your feedback, and concerns and consider them when we look... More

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Additional Information about La Quinta Inn & Suites Rochester South

Address: 717 E. Henrietta Rd, Rochester, NY 14623
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Rochester South 2.5*
Number of rooms: 103
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Also Known As:
La Quinta Inn And Suites Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
Hampton Inn Rochester
Rochester Hampton Inn

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