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Holiday Inn Express Rochester - Brighton

717 E. Henrietta Rd, Rochester, NY 14623 (Formerly La Quinta Inn & Suites Rochester South)
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1 room 1 adult
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Holiday Inn Express Rochester - Brighton
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292 Reviews from our TripAdvisor Community

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East Haven, Connecticut
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A new Holiday Inn, in the Rochester area. Owned by a group and they have a large Buffet Diner mid week at the Holiday Inn on Jefferson Road. Beautiful room.Soft towels and a goods nights sleep. Famous HIE Breakfast buffet. Convenient to the highway with easy in and out.

Helpful?
Thank LUDS96
VisionsGM, General Manager at Holiday Inn Express Rochester - Brighton, responded to this review

Dear LUDS96, Thank you for taking the time to write this review, I appreciate your comments and I am glad you enjoyed your stay with us. Best Regards, Fernando General Manager More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 11, 2015

The property was in the process of being extensively remodeled, including the closure of the front entrance, main lobby, and fitness center. There were no signs on the building nor near the street identifying the property, making it tough to find for someone from out of town. The typical construction materials, cones, and dust were all over. The room was... More 

Review collected in partnership with La Quinta

Helpful?
Thank waynev154
berwyn, United States
1 review
4 of 5 stars Reviewed November 27, 2015

LA Quinta has a great breakfast included in cost. It is a great location in Rochester and next to a great restaurant bar Roc Fish. Swimming pool and gym are a nice addition. My son is at University of Rochester and I stay there each visit!

Review collected in partnership with La Quinta

Helpful?
Thank Rita I
Fort Johnson
1 review
3 of 5 stars Reviewed November 23, 2015

I have stayed at this hotel many times visiting my granddaughter at U of R. We always travel with our dog, and the La Quinta was always clean and had very courteous staff as well as being pet friendly and 100% smoke free. Those are the two amenities that I always look for. Unfortunately this location is now under construction... More 

Helpful?
Thank Kenneth W
Scotch Plains, New Jersey
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed November 20, 2015

This hotel is under serious construction. As others have noted, first approach it doesn't even look open. If you can find the entrance door, you enter a first floor that is a complete construction zone - no carpets, walls are not painted, dust everywhere, the reception is in a former hotel room. Orbitz had booked me here as a Holiday... More 

Helpful?
Thank DaveTUSC
Almond
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 14, 2015

I arrived late at night, knowing where the hotel was. However, on arrival I could find no sign of name of hotel...turns out they were changing over to Holiday Inn Express and were in the middle of renovations. I found the entrance and the check in desk was in one of the hotel rooms...the woman was very helpful and pleasant.... More 

Helpful?
1 Thank LindaSings
Toronto, Canada
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed October 25, 2015

The owners are converting this to a Holiday Inn Express. There is no lobby and the entrance is now through a small door in the back through the area where the staff have their smoking breaks. The office is a small room. The large eating area is closed and the old fitness room is being used as dining area but... More 

Helpful?
3 Thank Lesson_learned
Syracuse, NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 10, 2015

Major construction going on in the Fall of 2015. If you want a good night's rest, stay somewhere else. Not up to La Quinta's standard and since their leaving the chain for Holiday Inn Express, it's clear no one cares.

Review collected in partnership with La Quinta

Helpful?
1 Thank Randy K
VisionsGM, General Manager at Holiday Inn Express Rochester - Brighton, responded to this review

Dear Randy, My sincere apologies about all the concerns that you had during your stay and we are sorry that you had to go through this during your stay with us. We appreciate your valuable feedback and apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar... More 

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