I write this review taking into consideration that this property is only a 1* property. On arrival, while checking in, they tried to charge me extra for the third and fourth person in the room. Good thing I had printed the confirmation I got from Choice Hotels 1-800 number showing that the price includeds all 4 guests. They said that... more

I had to pay $150 for one night for 2-doubles bedroom, which is not worth it. the bathroom sink was not working well, one of the bedsheet was stained with really dark spots, which I think it was blood. When my family was sleeping, we got some itchy bed-bug bites. The airplane sound was so loud that I had to... more

I was nervous about this hotel. We had a terrible time trying to book a hotel because of college graduations. This was one of the only ones available (with non-smoking rooms). When we approached the hotel, lets just say it lacked curb appeal. But what is the old saying? Never judge a book by its cover. This hotel was clean,... more

I am in the industry, so my standards are high. My husband's company is located about 2 hours away and were having a holiday party. We booked three rooms on my "employee rate" calling for the second two rooms. The reservationist was very polite and accommodating. Choice mandates that you make only one room available for travelling employees, but she... more

This is the second time i have used the Rochester Airport Comfort Inn for their Park & Fly feature and i continue to be impressed. This time, my on-line booking reservation did not reflect the Park & Fly price (which astonishingly is LOWER than their regularly posted rate) so the woman at the front desk actually adjusted the rate accordinglyl... more

The hotel charged me twice for the second night by the clerk's error. After rude first telephone conversation by the clerk on duty to sort this out, I ended up getting the very rude and non-listening attitude from the said clerk. After more haggling to point out their own error, I was finally reimbursed for the double charge. Never stay... more

This Comfort Inn is by the airport, which makes it very convenient for some purposes. Downsides: noisy rattling air conditioners , an obviously broken security lock on the exterior door at the end of the hall (welcome in, anyone anytime), a somewhat skimpy breakfast setup. The desk staff gave us excellent directions to our driving destination, however, but, overall, it... more

The siting of this motel looks quite unpromising at first - it is bang on the perimeter of the airport. However, this was a convenient spot for the trips we wanted to make (local & Niagara Falls), so we opted for it. And the price was right ($85.50 for two double beds): the Indian guy at the reception did what... more

It was two minutes away to the airport with their flexible free shuttle service, so that was great. Was perfect for my 6AM flight. The bathroom had some hair, but the room was overall fairly clean, so I didn`t mind for a one night stay. No elevator, but they tried to give me a room on the first floor. The... more