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All 31 Rochester hotels

Holiday Inn Express Rochester - Greece

2.5 of 5 Hotel   |   1635 Ridge Road West, Rochester, NY 14615
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Ranked #18 of 31 Hotels in Rochester
A recent review
5 of 5 stars reviewed 2 days ago
Margo H
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80 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
17 reviews 17 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

From New York City, driving by car it's a 8-9 hr drive. This clean and well maintained Inn, is right off the highway. Has coffee all day long and has a simple breakfast. Beds are comfortable, housekeeping good, clean room. And staff very helpful. A good centrally located hotel.

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Niagara Falls, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a weekend in mid October. Front desk staff were efficient and friendly at check-in. The room was clean, but the traffic noise was loud, kept thinking the window was open. The heat/air conditioning unit was also loud as the fan came on and shut off all night long (it did muffle the street noise... More 

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear babyjane_9, Thank you for taking the time to review our hotel. We greatly appreciate your comments and will us them to help improve our product and serve. Have a great holiday season. Sincerely, Laroy Burgess General Manager More 

Fairfield, Connecticut
Top Contributor
95 reviews 95 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 2, 2014

Stayed here visiting my daughter at RIT. It wasn't that close by but Rochester isn't that big and it only took 20 min to get to RIT. By the t-shirts there were a lot of RIT people there for Brick City weekend. The hotel is a bit worn. The finish on the wood in the elevator is worn away in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear SMPerle, Thank you for your review regarding your recent stay. It's nice to hear that you appreciate the level of staff service and enjoyed breakfast. We strive everyday to create special experiences to our guests and we are sorry if we did not manage this for your stay. Please allow me to apologize for the inconvenience you may have... More 

Whitefish, Montana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 30, 2014

I had to make a quick, last minute reservation in Rochester NY for a business trip and selected the Holiday Inn express in Greece, NY (a suburb of Rochester on the NW side). It was convenient, clean and the staff was friendly and helpful. The Breakfast the next morning was as expected and experienced at other HI Express properties as... More 

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear MontanaMike2013, Thank you for taking time to review our hotel. We greatly appreciate your business and hope that you again consider stay at another of our Holiday Inn Express' Sincerely Laroy Burgess General Manager More 

Westfield, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

I stay in a lot of IHG hotels especially Holiday Inns and Holiday Inn Express. This hotel is very conveniently located at the RT. 104 exit of the I390. It has adequate parking. It is a three story hotel with an elevator. I stayed three nights. I arrived and was immediately greeted by a clerk who had me checked in... More 

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Michael H, Thank you for staying with us on your recent visit to Rochester. We greatly appreciate your business. I am sorry about the turkey sausage for breakfast but that is a new standard of our healthy breakfast options. I will see that your comments are passed along to our culinary team. We hope to see you again when... More 

Marion, Ohio
Top Contributor
80 reviews 80 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 22, 2014

The Hotel was easy to find right off the highway. Lots of restaurants around.This property needs help. We were placed in the handicapped room because the hotel was full. The room seem very small. The hotel was easy to find and there are restaurants near by. The bed was a full size bed. There was a couch in the room.... More 

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear tig2811, I am sorry that we were not able to meet your expectations. We greatly appreciate you letting us know where we need to improve. The item that you referred to "sticking out of the wall" was a carbon monoxide detector. They are required by law and for good reason your safety, in all guest rooms that are on... More 

AUGUSTA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2014

Right off the highway, the hotel was very easy to get to and only 15 minutes to the airport. Several restaurants are within walking distance. The room was clean and comfortable. Breakfast had good variety, well stocked and friendly service from the staff. The only issue was traffic noise. I usually leave the room fan on all night to alleviate... More 

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Lee H, Thank you for taking time to review our hotel. We greatly appreciate your comments and will use them to better ourselves in the future. I am sorry that your we not able to have a restful night due to the road noise. I sincerely hope that this will not deter you from visiting us again in the... More 

Franklin, North Carolina, United States
1 review
5 of 5 stars Reviewed August 21, 2014

MY Husband and I really enjoyed our stay at the Hotel in Greece. Staff was friendly, breakfast was better then any Hotel or Motel we have stayed in the past. One of the housekeepers went out of her way to clean our room first as we had to change our clothes right away. Very impressed with that. Staff at desk... More 

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Kathleen D, I am glad that our staff was able to meet you needs during your most recent stay at our hotel. I will see that our staff receives a copy of your review. They always enjoy knowing that their hard work does not go unnoticed. Sincerely, Laroy Burgess General Manager More 

Upstate NY
Top Contributor
84 reviews 84 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 6, 2014

This hotel is great choice for visiting Rochester's wonderful museums and excellently situated for getting to most area cycling path trail heads. In fact, right next to the hotel is a foot bridge across the highway that leads directly onto the walk and cycling trail parallel to Rte 390 and takes you right up to Lake Ontario. The rooms are... More 

Was this review helpful? Yes 1
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear MarthaJulia, It is great to know that a fellow cyclist was at our hotel. We do have may great rides in the Rochester area and I am glad you were able to enjoy some of them. I am glad that we were able to meet your expectations and provide you with a clean and comfortable place to rest between... More 

Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

This hotel is well situated and just off the Thruway. Free wifi in the room worked well on my mobile phone. The room was very clean and was happy to see both a microwave and fridge in the room and I hadn't even requested it. The bed was very comfortable and there were four pillows on the bed. I had... More 

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear emymym, Thank you for the review of our hotel. We always enjoy reading what guest think of us and using their observations to make us better. Please, enjoy the rest of your Summer and we hope to have you as a guest of ours again in the near future. Sincerely, Laroy Burgess General Manager More 

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Additional Information about Holiday Inn Express Rochester - Greece

Address: 1635 Ridge Road West, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Rochester - Greece 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Hotel Style:
#10 Business Hotel in Rochester

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