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All 29 Rochester hotels

Holiday Inn Express Rochester - Greece

2.5 of 5 Hotel   |   1635 Ridge Road West, Rochester, NY 14615
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77%
Ranked #17 of 29 hotels in Rochester
A recent review
4 of 5 stars reviewed 6 days ago
Birdguy Carlisle, PA
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60 people have reviewed this hotel

Traveler rating
    19
    26
    6
    5
    4
See reviews for
16
15
8
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Carlisle, PA
Top Contributor
85 reviews 85 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose to stay here because of the location next to the interstate and close to the places we were visiting along the lake. What we didn't realize is how close - within a short walk - several good restaurants are located. The room rate was reasonable and the room was clean and quiet. We had a couple minor problems... More

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St. Catharines, Canada
1 review
5 of 5 stars Reviewed March 13, 2014

I just want to take a moment to express my thanks to the many individuals that made our stay such an enjoyable one last night. Allowing us access to our room early during the snow storm was much appreciated and we loved both the complimentary supper and breakfast. Our host during the meals, Kim, was especially friendly and went out... More

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Genille K, Thank you for taking the time to share your recent experience at our hotel. I am glad to hear that we were able to meet your expectation of us. I will see that your comments are passed along to the staff. They always enjoy hearing positive feedback and knowing that their efforts are noticed. Sincerely, Laroy Burgess... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2013

Would not recommend this property because the In-Room Heat and Air Conditioning units are outdated and noisy. We travelled in from out of town with small children to visit family and could not get them to sleep because of the noisy unit. As we arrived late, it would have been too disruptive to request a change of rooms. Luckily we... More

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Thank you for taking the time to review our hotel. I am sorry that we were not able to meet your expectation during your stay. I greatly apologize for the inconvenience this caused you and your family. We have looked at the PTAC unit in your room and have taken the appropriate corrective action. We treasure all feedback we receive... More

Springfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 7, 2013

I have stayed at this facility a number of times over the last few years and I have always found it a solid value. The room rate is reasonable, the rooms are quiet and comfortable, the location is convenient and the breakfast offers a wide array of choices including cooked breakfast options. The staff has always been gracious and accommodating... More

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Anthony H., Thank you for the kind review of our hotel on Trip Advisor. I will use your review at our next staff meetign to let everyone know that our hard work does not go unnoticed. Again, thank you and we hope to have you again as one of our guests in the near future. Sincerely, Laroy Burgess General... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2013 via mobile

Very convenient location, clean rooms, friendly staff (especially the guy in the cafe). My only complaint is the sheets were poor quality. Not the crispy clean high thread count like most hotels. I would recommend it and would stay again.

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Andyguck, We are glad that you shared your recent stay with us on Trip Advisor. I will see that our breakfast host receives a copy of your review. I will also pass along your comments with regards to the quality of the sheets to our executive housekeeper. I will have her work with the laundry staff to insure that... More

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 24, 2013

Great location close to malls and restaurants. Perfect for us, driving from Toronto, Ontario, to Watkins Glen Park, in the Finger Lakes region. Clean rooms, friendly staff, and great breakfast in the hotel.

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear CinNemoto, Thank you for taking time to review our hotel. We hope you enjoyed your trip to the Finger Lakes Region and look forward to having you again as one of our guests. Sincerely, Laroy Burgess General Manager More

toronto,ont.
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2013

While traveling through the area, we stayed at this super clean hotel with excellent front desk staff. Room is spacious with coffee maker, fridge and microwave. Lots of restaurants are located nearby and it serves an excellent complimentary breakfast. Newspapers are available free in the lobby. Although there isn't a pool, a gym is available for working out. It is... More

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GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear John S., Thank you for taking the time to review our hotel. We are glad that we were able to provide you with clean and comfortable accomodations. I am sorry to hear that you had an issue with the wireless internet connection. I will certainly look into that issue to see that it is not an on going concern.... More

Indianapolis, Indiana
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2013

During my stay in August 2013 it was very pleasant. The staff was very attentive starting with the Front Desk, attendees during breakfast hours and other staff members. I did not have any complaints during my two stay and there were no complaints of my total traveling party.

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear CM, We are glad to hear that you enjoyed your stay with us. We greatly appreciate your business and hope that you will be one of our guests again in the near future. Laroy Burgess General Manager More

richmond hill
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed at this hotel for one night while attending a soccer tournament. The hotel is located on a major road, so very easy to find. The only problem I had was making the left turn into the hotel's property. You have to drive to the street lights just pass the hotel. Hotel staff was friendly and check-in was quick.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear sis_8, Thank you for taking the time to post your review. We are always very grateful for our guest’s feedback and are particularly pleased that you enjoyed most aspects of your stay. It was real pleasure to learn that your stay with us was such a pleasant one. Your satisfaction is of utmost importance as we always strive to... More

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Additional Information about Holiday Inn Express Rochester - Greece

Also Known As:
Holiday Inn Express Rochester - Greece Hotel
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
Address: 1635 Ridge Road West, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #17 of 29 hotels in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rochester - Greece 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Rochester-Greece Enjoy a relaxing stay at our Rochester, New York hotel, which offers you premium amenities and an ideal location off Route 104, with quick access to the Rochester business district. Our Rochester hotel is conveniently located near area attractions including Seabreeze Amusement and Water Park, Highland Park, the Seneca Zoo, and Geva Theater, all just a few miles from our hotel in Rochester, NY. Local sports teams include the Red Wings baseball team, the new Rochester Razorsharks basketball team, Rhinos Soccer and the Rochester Americans hockey team. If shopping is your preference, check out the Mall at Greece Ridge, with over 100 unique shops, just one mile from our Rochester, NY hotel. Business travelers looking for a hotel convenient to Rochester Airport (ROC) will benefit from our location near many area businesses such as Frontier Corp, Delphi, Eastman Kodak, Carestream Health and Bausch & Lomb. Close to our Rochester hotel are several area colleges including the University of Rochester, SUNY Brockport, Rochester Institute of Technology, Roberts Wesleyan and Nazareth College. Our Rochester, New York hotel aims to bring you top service and comfort with a 24-hour Fitness Center, free high-speed Internet access, a meeting room and a complimentary hot breakfast bar. Book your Rochester hotel room now and Stay Smart at our Holiday Inn Express in Rochester, NY. ... more   less 
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