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Holiday Inn Express Rochester - Greece

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1635 Ridge Road West, Rochester, NY 14615
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Holiday Inn Express Rochester - Greece
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Holiday Inn Express Rochester - Greece
Holiday Inn Express Rochester - Greece
Holiday Inn Express Rochester - Greece
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88 Reviews from our TripAdvisor Community

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Traveler rating
    28
    34
    16
    5
    5
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29
21
8
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (22)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (14)
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South Florida, Florida
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here, and had a good experience. Room was good, service was good, breakfast was good. Hotel was full one of the nights, and breakfast was a bit crazy, but they kept everything stocked and clean.

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear 55refman, Thank you for staying with us on a night when the hotel was "a bit crazy". I will let our breakfast staff know that you thought they did a great job of keeping "everything stocked and clean" during the busy morning rush. We do our best everyday to provide the best possible stay for every guest. Thank you... More 

Binghamton, New York, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hats off to housekeeping! The rooms were immaculate. The staff was polite and helpful especially hardworking guy who took care of breakfasts! But my goodness, those rooms were small. Except for the bathroom; it wasn't small...it was tiny! Of course if you're looking for more luxurious accommodations you wouldn't stay in this type of facility I liked the choice of... More 

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Delia W. Thank you for staying with us on your recent stay in Rochester. We greatly appreciate your business. We are sorry that we were not able to meet your expectations on the size of the room but glad that you found our rooms to be "immaculate". We hope that you will continue to be a loyal Holiday Inn... More 

Level Contributor
154 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed June 28, 2015

The staff here is very friendly and the breakfast is great. Eggs, bacon, sausage gravy, biscuits, cereal, pancakes, yogurt, juice, and coffee. Everything your heart desires. The rooms are clean and comfy. The huge sink being right next to the door is a bit strange but it was functional. The bed was comfortable and a bit on the firm side... More 

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Mike M, Thank you for being a guest of ours on your recent stay in Rochester. We greatly appreciate your business. I am glad that your enjoyed our vast breakfast offerings. The items you have listed can found at any Holiday Inn Express on our "Smart Start Breakfast". I know you found that having the vanity outside the bathroom... More 

Johnson City, New York
1 review
5 of 5 stars Reviewed April 27, 2015

me and my wife stayed there for 2 nights the rooms where very clean the staff was excellent the breakfast was out of this world I will not stay anywhere else when I go to Rochester ny the best ever hotel ive ever stayed in

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Michael W., Our breakfast staff takes great pride in the breakfast they serve. I will see that your comments are passed along to them. We greatly appreciate you taking time to review our hotel and staff and letting us know how we are doing. We hope that you had a most enjoyable stay in Rochester and will again be... More 

Calgary, Canada
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 16, 2015

I stayed here on business the hotel was older but had been completely redone, it was very clean staff was friendly and the breakfast was quite good. I would definitely recommend this hotel for short stays

Was this review helpful? Yes 1
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Bob W. Thank for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope that you will again be one of our guests int eh near future. Sincerely, Laroy Burgess General Manager More 

Thorold Ontario
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 2, 2015

We stayed there back in the fall for a Robotics tourney, the room was cleaned and organized, the wifi worked great, but the bed was super hard, we were in front of the elevator on the 3rd floor and heard people come and go all night, didn't get any sleep and was not impressed. Very thin walls and doors. The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Lisaandgord4, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our rooms clean and well organized and our wifi worked great. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving... More 

Charlotte, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

They've made some nice upgrades to this hotel and I enjoy the atmosphere, its quiet, peaceful, and tranquil. Great price for a nice updated room with fridge, microwave, and updated fixtures. I've enjoyed staying here over the past couple of week.s

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Christopher H, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. We truly appreciate your kind words regarding our hotel. Your positive feedback makes it all worth our efforts. Thank you for sharing your... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 19, 2014

From New York City, driving by car it's a 8-9 hr drive. This clean and well maintained Inn, is right off the highway. Has coffee all day long and has a simple breakfast. Beds are comfortable, housekeeping good, clean room. And staff very helpful. A good centrally located hotel.

Was this review helpful? Yes 1
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Margo H, Thank you for taking the time to review our hotel. We are glad that we were able to meet your expectations. We hope that you will again use of hotel when you come back to Rochester. Sincerely, Laroy Burgess General Manager More 

Niagara Falls, Ontario, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

We stayed at this hotel for a weekend in mid October. Front desk staff were efficient and friendly at check-in. The room was clean, but the traffic noise was loud, kept thinking the window was open. The heat/air conditioning unit was also loud as the fan came on and shut off all night long (it did muffle the street noise... More 

Was this review helpful? Yes
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear babyjane_9, Thank you for taking the time to review our hotel. We greatly appreciate your comments and will us them to help improve our product and serve. Have a great holiday season. Sincerely, Laroy Burgess General Manager More 

Fairfield, Connecticut
Level Contributor
203 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed November 2, 2014

Stayed here visiting my daughter at RIT. It wasn't that close by but Rochester isn't that big and it only took 20 min to get to RIT. By the t-shirts there were a lot of RIT people there for Brick City weekend. The hotel is a bit worn. The finish on the wood in the elevator is worn away in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear SMPerle, Thank you for your review regarding your recent stay. It's nice to hear that you appreciate the level of staff service and enjoyed breakfast. We strive everyday to create special experiences to our guests and we are sorry if we did not manage this for your stay. Please allow me to apologize for the inconvenience you may have... More 

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