My mom and I stayed at HIH&S Marketplace for three nights. Our room was an adequate size with a very comfortable king size bed, small microwave oven and refrigerator. The shower had wonderful water pressure..... Our room was kept perfectly clean (and I'm picky) and more then enough towels and wash cloths were left for both of us each day.... more

The rooms are modern,clean and quiet. The staff is courteous and (quckly) reliable when needed. The Holiday Inn Manager does make extra sure, that the guests stay here is a very good one. Good location to restaurants ,malls,supermarkets,colleges and located within several minutes to the major highway and airport. more

This was our third stay at the hotel. Previous visits were in July and August, 2009. We had to change rooms after checking in due to a strong burning smell from the heater. The second room had the same smell. After checking into our third room, we left the heater off!! We did not get settled into our room until... more

Stayed her for business in July '09. Firstly if you have no car then theres not much within walking distance other than a pub (which was good), a pet store and an odds and ends shop. Rochester is also a bit of a dodgy area in places so you wouldn't want to venture too far on foot for that reason... more

This hotel was one of nicest I've been to in a long time. There were 6 of us, so we got a suite and it was absolutely perfect for us. Luved the showers, beds, the buffet breakfast (excellect), and the staff. Every person there was courteous and as helpful as can be. It was centrally located with eateries all around.... more

Our family was taking a flight from Rochester and decided to stay the night before the departure date. We usually stay closer to the airport but this hotel has a free shuttle although it is about a 15 minute drive, as opposed to 5 minutes for other airport hotels that we have stayed at. The chain-wide renovations are in progress... more

We arrived very late to a very courteous front desk. That same service was provided through out our stay. This Holiday Inn was a very clean well kept premise. The restaurant provided a nice breakfast. more

My family and I have travel every month and have stayed at many hotels over the years. This particular hotel was very nice. The room we were checked into was very clean and comfortable. I was actually surprised the room was as nice as it was. We called guest services for extra pillows and covers and we received everything with... more

I have stayed at many Holiday Inns and Suites and this by far was no comparison. This was just a regular room. The hotel does not include breakfast, but if you have priorty club membership they will give it to you free. The breakfast buffet was not good. I am glad we didn't have to pay for it. The hallways... more