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All 29 Rochester hotels

Quality Inn Rochester Airport

3.0 of 5 Hotel   |   1273 Chili Avenue, Rochester, NY 14624
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Quality Inn Rochester Airport
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Ranked #23 of 29 hotels in Rochester
A recent review
3 of 5 stars reviewed 4 weeks ago
Truffled Hollywood, Florida
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95 people have reviewed this hotel

Traveler rating
    20
    36
    21
    13
    5
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28
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Hollywood, Florida
Top Contributor
71 reviews 71 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I needed to stay by the airport, but was not gong to be spending much time in the room, so I was not interested in shelling out a large amount for a room. This was basic Quality Inn, about a 5/10 overall. The front desk people were pleasant, but the rooms were a little dingy, not dirty, just kind of... More

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Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I appreciate you bringing the lack of ample lighting, as this will allow me to address and correct this. Your satisfaction is important... More

Rochester, New York
Top Contributor
199 reviews 199 reviews
32 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed March 4, 2014

Not a three star but a definite 2.5. It was the Ramada in another life and could use some obvious updating. This location served its purpose as it was close to the airport, offered a great breakfast and stay and park option that was affordable for the week I was on vacation. The shuttle driver was very helplful and courteous.... More

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Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I do appreciate you sharing the positive comment about the staff and shuttle service. Your satisfaction is important to us and we will... More

Burr Ridge, Illinois
2 reviews
5 of 5 stars Reviewed February 18, 2014

Attention to details, putting extra effort to help guests, and warmth/genuine concern to making a memorable stay put this hotel at the top of my list in Rochester. Our daughter and friend had auditions at Eastman School and were delighted to have complimentary shuttle service, a knowledgeable front desk staff, and affordable clean rooms. To the top of the list,... More

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Batavia, New York
1 review
3 of 5 stars Reviewed January 19, 2014

My husband and I unfortunately got stuck an extra day and 2 nights as the city we live in (45 mins away), was under a travel ban. The Staff was SUPERB in their attention to us. We were treated like family. Dawn the manager, Michelle and her sister (Debbie?) and everybody who worked the front desk-sorry we didn't get all... More

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Macedon, New York
Top Contributor
102 reviews 102 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 30, 2013

We recently stayed at this Quality Inn location as we were departing the next day for a trip. We did the park sleep and fly deal and it was a good experience. We had previously priced out parking alone at the airport and the cost for staying at the Inn and parking worked out the same. Additionally, we chose this... More

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Houston, Texas
1 review
5 of 5 stars Reviewed December 9, 2013

After a long trip from Houston to Toronto, a friend and I are completely tired of sleeping in cramped airplane seats and could not bear the thought of spending 24 hrs on a Rochester airport floor after all flights south got canceled in a big winter storm. Quality Inn offered a free airport shuttle, verrrry affordable price and Toni and... More

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Cheektowaga, New York
1 review
3 of 5 stars Reviewed December 7, 2013

This is third time in 4 years that we have stayed at the Quality Inn this first weekend in December when we go to Rochester for a conference at the convention center. I was rather disappointed with our stay this time. This time, I was rather disappointed in our room. The heating seemed very old. It either blasted hot air,... More

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Rochester
2 reviews
5 of 5 stars Reviewed November 29, 2013

Dawn and Christine and Shanelle are always so helpful. From our taking flights and arranging hotel reservations in advance, park and fly pickup at the airport, taking baggage to our rooms, and having a wonderful hot breakfast everyday. Friendly and professional and it confirms our always coming back to stay in their inn. We cannot say enough good about our... More

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Purcellville, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 4, 2013

Just went on a long trip from Southern VA all the way through upstate NY and this was the worst hotel I stayed at on my trip. One of the main reason I stay here was the fact that they had a shuttle that would take you to any business within 5 miles of the hotel. When making this reservation... More

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Ontario
Top Contributor
72 reviews 72 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 28, 2013

We stayed here overnight for a sporting tournament and it was ok, but nothing special. The room and building were showing signs of age, like the very dust-filled heater which was very loud when turned on, signs of mold in the bathroom caulking, and the walls are pretty thin. I'd recommend earplugs for a quiet-night's sleep, particularly if you have... More

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Additional Information about Quality Inn Rochester Airport

Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Quality Inn Rochester Airport Hotel
Quality Inn Rochester
Rochester Quality Inn
Address: 1273 Chili Avenue, Rochester, NY 14624
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 29 hotels in Rochester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn Rochester Airport 3*
Official Description (provided by the hotel):
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 
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