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Quality Inn Rochester Airport

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1273 Chili Avenue, Rochester, NY 14624
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Quality Inn Rochester Airport
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126 Reviews from our TripAdvisor Community

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Traveler rating
    24
    41
    31
    15
    15
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36
23
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Cornville, Arizona
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel should not rent their rooms to customers until the renovation is complete. Huge holes in the walls where pictures or lamps used to be hung. The bathroom ceiling had horrible water damage and sheet rock in terrible condition. We were happy to be able to open our window for fresh air, but sadly disappointed that there was no... More 

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Staten Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last week and got to talking to the front desk. They walked me through the newer areas of the hotel and it is obvious that the new owners are putting good money into this place. I was shown brand new meeting rooms and the new breakfast room. The guestrooms are also getting an updated look with... More 

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Stratford, Canada
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 22, 2015

Attended the Rochester Jazz Festival and needed a hotel close to downtown, and all the areas surrounding the city of Rochester. This hotel was perfect for this. Our king room was clean, on the main floor as I asked, near the pool. Breakfast was very good with fresh fruit & yogurt & a nice variety. Our rate for the weekend... More 

Was this review helpful? Yes 1
Nashua, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2015

I will preface this review by saying that I almost always stay at Marriott, so I do have high expectations for a room. When my family and I checked in we were given a room and went to check it out prior to going back out to the car to get our bags. It was a good thing we did... More 

Was this review helpful? Yes 1
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2015

The desk clerk was very sweet and helpful, however, the room reeked of smoke even though it was not a smoking room. The carpet was filthy to the point that our feet were dirty. There was no remote for the tv and the desk clerk gave us two but neither one would program. The desk chair was ripped and sticky.... More 

Was this review helpful? Yes 2
Cleveland, Ohio
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 27, 2015

We booked 2 rooms for 1 night at the Quality Inn for our son's graduation from RIT. It's farther from the campus than I realized. There are closer hotels. Front des staff was friendly. Our room was perfectly fine for an overnight stay. It was spacious enough and the king bed was very comfortable. It could have used some updates,... More 

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Port Jervis, New York
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 12, 2015

We stayed at this hotel for one night prior to a flight out of the Rochester airport. The neighborhood is a little sketchy. The staff was pleasant and effective. The room and hotel are dated. There is no elevator so we had to carry our suitcases up a long flight of stairs. The room seemed clean, we weren't there long.... More 

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Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 2, 2015 via mobile

We were attending a movie festival and stayed for 3 nights. The only positive thing was the woman at the reception desk -- she was nice. Now the negative. The room was at the back of the hotel. It was a major trek and requires you to walk down long shabby poorly lit halls smelling strongly of cigarette smoke. At... More 

Was this review helpful? Yes 1
Waterloo, New York
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 21, 2015

The only reason for 2 stars is the staff. Otherwise, the place is dated (doesn't even have auto open doors in front) it smells old, musty and like smoke. The room was questionable .... Seems like they are taking advantage of the location to the airport (5mins). Won't stay there again unless its

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El Paso, Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 15, 2015

I reserved a king room through Choice mobile app on my phone. When I checked in I was told they were renovating and all that was available was a 2 bed room. I told the check in person that I had some work to do and was there room for my laptop and printer? Yes, there was room, barely. The... More 

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