This hotel was great! It deserves all of the good reviews it gets on here. I don't expect the Ritz but I expect quality and value. I definetly got what I expected. Additionally, there was a "situation" with an out of control party going on in the rooms next door and across the hall. Staff handled swiftly and moved us... more

Checking in was a breeze. The two-bedroom suite had all the amenities that we required for three adults and a toddler. The staff were very friendly and helpful. They were able to deliver a high chair and crib in good time. All areas of the hotel, including our suite, were very clean. The included breakfast was adequate, and the location... more

Location – excellent with access to all main routes for Niagara, NY State and Mass. Also, not far from Waterloo outlets (VERY good retail therapy there I can tell ya!) Suite was nicely furnished and comfortable & VERY clean. Beds were VERY comfortable. Kitchen area and large fridge came in VERY handy. Lots of areas for storage throughout. MP3 alarm... more

Family of three with young toddler spent one Sunday evening in a King suite. We chose this hotel based on Consumer Reports ratings. For our $109 nightly rate, we found this hotel an okay value. The room was clean, spacious, and conveniently located off exit 46 of the I-90 thruway. Because of its location, we were not surprised to hear... more

A well maintained hotel with decor that is starting to feel just a little dated. This two bedroom suite (Hilton Diamond Upgrade). has the typical Homewood Suite layout. Plenty of room for 8. The furniture/carpet/bath/kitchen areas were exceptionally clean and comfortable for its age and was without noticeable stains or wear. The 5 pillow bed was especially comfortable. Everything was... more

The hotel is adequate: room is clean, lots of towels supplied, staff is fine. The drawbacks are: beds need to be replaced as they are too soft and uncomfortable, pull-out sofa bed has the same problem. We went back to our room one day to find the housekeeping staff talking on the phone in the bedroom. We were charged with... more

There's something plastic about Homewood Suites that makes it feel like an imitation of a good hotel. I will say that our room was very clean and spacious, but it was completely lacking in charm. It's supposed to be for businessmen, but since there are so many additional places to sleep in a suite, it attracts lots of families on... more

Staff were very knowledgeable . As you would expect the stay was very relaxing. Loved the hardwood floors in the kitchen along with a full size fridge. When we went int the bedroom it had several , crisp , clean , white , quality pillows arranged on the bed hich would make anyone feel at home. Sofa beds are often... more

This hotel is one of the best we ever stayed at. We started with a rate of $129 and when we saw a lower rate of $109 on the web, we called the 800 number and they gave us the lower rate. The room was a true 1 BR apartment and it was clean, quiet, and the beds were very... more