Stayed there 3 nights in July 2009 while travelling in north NY and Canada. This is the worst place out of 8 other hotels we stayed in during the trip from same category/price. Pros: free wireless Internet with good signal and speed in the room, free hot breakfast (though the room is too small and too busy) Cons: an old... more

We had a king -bed room which was of a very good size and had a fridge and microwave. Bed was comfy, bathroom was a little grubby and there was quite a bit of road noise. Loved the free cookies etc in the Lobby and the hot breakfast was also very good. Was amazed how fast the Internet was, compared... more

Clean comfortable room. Love the free wifi. Breakfast a little disapointing, but hey, it's free too. Helpful staff. Would definitely stay here again. more

We booked two rooms for two nights at $89 US per night (AAA / senior rate) through the hotel website. Parking was right out the front, and very convenient to the room. Check in was quick, and we were assigned rooms close to each other, as requested. There was coffee and brownies in the lobby, which was a nice touch.... more

We have stayed in four or five hotels in Rochester while visiting with our child and subsequently moving in and out. We found most of the hotels off 390/590 (Henrietta, Marketplace Mall, Airport) to be similar; they all are clean and convenient and offer free breakfasts. However, the Best Western cost us half of what the other hotels cost s,... more

An ok experience, but probably wouldn't stay again unless we couldn't find something elsewhere. We were told the rooms were renovated in the past 3 years and the other areas are still a work in progress (inside & out). We had a room in the back side of the hotel (away from road traffic) with a king bed (quite comfortable)... more

Just got back from an overnight stay at The Best Western Market Place Inn on Jefferson Road, which we enjoyed very much. While we had stayed in the building before, it was not the Best Western at that time. I do believe that things have improved since being taken over by Best Western. Check in and out was very simple... more

Nothing specifically bad about this hotel, just a "low rent district" kind of place. Lobby staff nice but the lobby itself has seen better days. Room was clean, but setup was bizarre. No closet. No sink in the bathroom. Freestanding sink in the bedroom area with no counter upon which to place toiletries. A small armoire in the corner was... more

We booked this hotel based on positive reviews and definitely did not have the same experience as others had. The hotel is in the process of being renovated and construction began at 8am (which was not mentioned on their website). Our room was on the first floor and assuredly had not yet been renovated. There was a cold breeze leaking... more