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BEST WESTERN Rochester Marketplace Inn

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940 Jefferson Road, Rochester, NY 14623
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BEST WESTERN Rochester Marketplace Inn
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BEST WESTERN Rochester Marketplace Inn
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239 reviews from our community

Traveler rating
    70
    80
    46
    25
    18
See reviews for
98
42
21
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (239)
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    (45)
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    (42)
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1 review
4 of 5 stars Reviewed yesterday NEW

This particular Best Western is comparable to most of their locations with the exception of the free dinner buffet which is offered during the week. While it is not haute cuisine, it is certainly very satisfying. There is a good variety, it changes daily and includes a free glass of wine! This really makes the hotel cost an excellent value.

Review collected in partnership with Best Western

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Rochester, NY
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

room and hotel were good. however hot water never really got hot. and there were stains on bed and one of the towels like they had not been changed. Door by rear parking lot was broken and unusable so had to walk all the way around the building to enter.

Review collected in partnership with Best Western

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Toronto, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice comfortable hotel. Great staff. Clean room with fridge, coffee maker and microwave. Good restaurants nearby. Hotel even has a Laundromat. Free wifi works well. Above average free breakfast. Highly recommended.

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Buffalo, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay in one of the whirlpool rooms. The mini fridge and microwave were very convenient. The staff was accommodating and helpful. This hotel is located by many eateries and a plaza..I would stay there again.

Review collected in partnership with Best Western

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Waterloo, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't live far away but wanted to stay in the city for a family event and Best Western was in a great location, had a great price and was very clean, friendly and accessible. Breakfast was good, staff was friendly and it's near shopping if you want to shop and also near many great restaurants.

Review collected in partnership with Best Western

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Mapleton, Oregon
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I normally do not like to stay at chain hotels. I prefer local mom and pop establishments (even if owned by individuals they must conform to corporate rules). But I struggled to find such a hotel near the airport, so Best Western it is. The price for the room was very reasonable that I couldn't pass it up. I was... More 

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Dover, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The bed was so comfortable, and the white comforter spotless - the room was clean, well appointed and in the perfect location for my visit to the University. The breakfast bar surprised me, the selection of hot and cold options were comprable ore better to what I've had in diners along the road. The staff was pleasant and helpful. I... More 

Review collected in partnership with Best Western

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milford
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I rated this hotel Excellent because I paid $85 for the guest room and I feel it was worth every penny of the $85. The bed was comfy with lots of comfy pillows, the bathrooom was spotless, and breakfast was included. the front desk staff were VERY friendly and helpful. Tthat's all I wanted and that's what I got and... More 

Review collected in partnership with Best Western

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Buffalo, Ny
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

The hotel is very clean and well maintained. The price value is very good compared to other hotels in the area. On Monday through Thursday you'll get a meal ticket for a nice buffet at a nearby restaurant. There's a great BBQ joint right next door and a shopping mall just a mile or two away. I highly recommend the... More 

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James_Best_Western, General Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Dear Valued Guest, Thank you for choosing the Best Western and for taking the time to share feedback on your stay. I am very happy to hear that you enjoyed everything including the free dinner we offer. I will be happy to share your feedback with not only my team but the restaurant as well. We all look forward to... More 

Brampton, Canada
1 review
5 of 5 stars Reviewed February 20, 2015

I have stayed at this Best Western in the past a lot and my stay this time was wonderful the staff went well beyond their jobs the room was very clean it was just a great experience all around and I will definitely be staying there every time I visit Rochester, Ny....

Review collected in partnership with Best Western

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James_Best_Western, General Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Dear Maria, Thank you so much for the kind words and taking the time to share your thoughts. I am very happy to hear that we have exceeded your expectations and that we are you first choice for your trips to Rochester. I will be very happy to share your feedback with the staff, Thank you and we look forward... More 

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