We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Rochester Marketplace Inn

Hotel website
Hotel deals
940 Jefferson Road, Rochester, NY 14623
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN Rochester Marketplace Inn
View Map
Add Photo Write a Review

272 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    79
    88
    54
    29
    22
See reviews for
117
48
21
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (272)
  • Mar-May only
    (59)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (42)
All months
Lagrangeville, New York, Usa
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is on Jefferson Rd which is a key corridor with restaurants stores etc. There is nothing special about the hotel, but it is in a really good location. There are colleges and hospitals nearby as well as attractions such as museums, historic houses a zoo etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
Daly City, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean. Staff was friendly and helpful. Best of all the cost of the room came with breakfast and dinner buffet ... you cannot beat that in today's world! Especially in New York! The hotel is very close to both restaurants and shopping ... we could walk to anything needed. We were there to check our niece into... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rochester, United States
1 review
1 of 5 stars Reviewed 1 week ago

hotel was dirty and so was staff. people were rude and didn't care about my quality of stay. I was in the lobby and over heard a guest trying to check out a day early. they made this poor woman pay for the extra day. all she wanted to do is get the hell out of there. she paid the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes

Travelers are raving about these Rochester hotels

Galway, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

bathrooms need attending to and room keys did not open the doors that are locked 24 hours a day. Traveling by myself, this was a huge inconvenience as I had come back to my room late at night. The parking was very limited so I had to walk around to the front lobby to get in. The desk clerk was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Room was fine (comfortable beds, small fridge) although the sink and bathtub were both dated and slow to drain. The location is good - close to major roads and lots of eating establishments. Service was generally friendly. Breakfast was fair - don't eat the "eggs"!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: - Nice location - Easy access to the parking and food places around the property - Feels really safe - Good breakfast - Rooms are neat and clean - Friendly staff Cons: - Not really a con but the Hotel is old hence you will get old property feeling inside the room Overall we had a great time and... More 

Was this review helpful? Yes
Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

This was our second time staying at Best Western. It was a nice stay, the hotel room was comfy and clean. There was a microwave and mini fridge which was cool. We only missed the bacon at breakfast, but the eggs were good. I'd definitely be back if in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
East Meadow, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Room 107; the bathroom door would not close because the strike plate was not lined up with the latch, the carpet was stained and looked dirty, tub and sink had chips in the porcelain (that at first looked like bugs after seeing the carpet), wallpaper was pealing and bathroom was too small. Side door access only worked every 4th or... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Pottstown, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The employees at this hotel were professional, courteous and friendly. They anticipated our problems before we had them. They didn't make a situation at the hotel our problem. They made our stay awesome!

Review collected in partnership with Best Western

Was this review helpful? Yes
Syracuse, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a solid hotel. Nothing fancy about it, but as we needed a place for just one night, this was perfect. The front desk guy was great, even offering us vouchers for a free buffet at the neighboring hotel. We didn't need those so can't comment on that, but still it was a nice offer. We also didn't stay... More 

Was this review helpful? Yes
James_Best_Western, General Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Dear Valued Guest, Thank you so much for the nice comments about our property, I am glad to hear that you enjoyed your time. I will be more then happy to share your kind words with the staff and housekeeping team. Thank you for choosing the Best Western and we all look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (14)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Rochester
1.2 mi away
Country Inn & Suites By Carlson, Rochester-Brighton
0.1 mi away
Holiday Inn Hotel & Suites Marketplace
1.4 mi away
La Quinta Inn & Suites Rochester South
Show Prices
Show Prices
Show Prices
6.3 mi away
La Quinta Inn Rochester North
3.2 mi away
Staybridge Suites Rochester University
0.2 mi away
Hampton Inn & Suites Rochester/Henrietta
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay