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BEST WESTERN Rochester Marketplace Inn

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940 Jefferson Road, Rochester, NY 14623
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1 room 1 guest
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BEST WESTERN Rochester Marketplace Inn
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273 Reviews from our TripAdvisor Community

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Traveler rating
    80
    88
    54
    29
    22
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118
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (59)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (42)
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Carolina, Puerto Rico
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Friendly helpful staff. Great location next to restaurants and shops. The shuttle service was always on time. Even thought we did not have breakfast or dinner buffet it is available. I had stayed last April and the service improved.

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Lagrangeville, New York, Usa
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is on Jefferson Rd which is a key corridor with restaurants stores etc. There is nothing special about the hotel, but it is in a really good location. There are colleges and hospitals nearby as well as attractions such as museums, historic houses a zoo etc.

Review collected in partnership with Best Western

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Daly City, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean. Staff was friendly and helpful. Best of all the cost of the room came with breakfast and dinner buffet ... you cannot beat that in today's world! Especially in New York! The hotel is very close to both restaurants and shopping ... we could walk to anything needed. We were there to check our niece into... More 

Review collected in partnership with Best Western

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rochester, United States
1 review
1 of 5 stars Reviewed 1 week ago

hotel was dirty and so was staff. people were rude and didn't care about my quality of stay. I was in the lobby and over heard a guest trying to check out a day early. they made this poor woman pay for the extra day. all she wanted to do is get the hell out of there. she paid the... More 

Review collected in partnership with Best Western

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Travelers are raving about these Rochester hotels

Galway, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

bathrooms need attending to and room keys did not open the doors that are locked 24 hours a day. Traveling by myself, this was a huge inconvenience as I had come back to my room late at night. The parking was very limited so I had to walk around to the front lobby to get in. The desk clerk was... More 

Review collected in partnership with Best Western

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Waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Room was fine (comfortable beds, small fridge) although the sink and bathtub were both dated and slow to drain. The location is good - close to major roads and lots of eating establishments. Service was generally friendly. Breakfast was fair - don't eat the "eggs"!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: - Nice location - Easy access to the parking and food places around the property - Feels really safe - Good breakfast - Rooms are neat and clean - Friendly staff Cons: - Not really a con but the Hotel is old hence you will get old property feeling inside the room Overall we had a great time and... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

This was our second time staying at Best Western. It was a nice stay, the hotel room was comfy and clean. There was a microwave and mini fridge which was cool. We only missed the bacon at breakfast, but the eggs were good. I'd definitely be back if in the area.

Review collected in partnership with Best Western

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East Meadow, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Room 107; the bathroom door would not close because the strike plate was not lined up with the latch, the carpet was stained and looked dirty, tub and sink had chips in the porcelain (that at first looked like bugs after seeing the carpet), wallpaper was pealing and bathroom was too small. Side door access only worked every 4th or... More 

Review collected in partnership with Best Western

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Pottstown, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The employees at this hotel were professional, courteous and friendly. They anticipated our problems before we had them. They didn't make a situation at the hotel our problem. They made our stay awesome!

Review collected in partnership with Best Western

Was this review helpful? Yes
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23 photos of this hotel

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Business center/function rooms (1)
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