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Homewood Suites Rochester/Greece

Certificate of Excellence
3.0 of 5
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400 Center Place Drive, Rochester, NY 14615
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Homewood Suites Rochester/Greece
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Ranked #3 of 32 Hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
billak2015
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336 reviews from our community

Traveler rating
    232
    77
    19
    7
    1
See reviews for
196
37
7
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • All months
    (336)
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Manchester NJ, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

There was no hot water in the hotel for three days. We planned on being there for 7 days but left after 3. The desk kept telling us they had 2 plumbers but the fixed the hot water and then it stopped working. Desk manager was there and had to take a lot of abuse. The GM was not present... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

If something is not right insure more than one person from different responsibilities are aware as a cross reference. The second effort got the result as the first responder did not forward the problem with the cold/hot balance in he shower. The overall experience would get me to come back again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Santa Clara, CA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Everything was good to very good except low water pressure in shower and noisy guests in hallway my first night. Price was good when you factor in free breakfast and manager's reception and free internet.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
London, ON Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a 3 generations trip to a hockey game by grandpa, son and 3 grandsons. Everyone had plenty of space for sleeping. The boys certainly enjoyed the pool and all enjoyed the hot and filling breakfasts.

Was this review helpful? Yes 1
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your review of the Homewood Suites Rochester-Greece. We are happy that your family enjoyed your stay with us and hope that you enjoyed the hockey game as well. I am glad to see that your room was comfortable for your whole family. We hope to see you again soon! More 

Kanata, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our suite was large and well maintained. Staff friendly and helpful. Lots of choice for breakfast. Constantly refilling food and did not close up early as some hotels do, they didn't start to close down the breakfast until after 10 o'clock had passed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

I am happy to see that you and your family enjoyed your recent stay with us! I am glad that you were able to enjoy our breakfast and your room. We want to make every guest feel like they are at home during their stay. We hope to see you again soon! More 

kanata, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during my daughters dance competition. We really enjoyed our stay and the hotel staff made us feel right at home. We felt the hotel looked and seemed clean, and organized. We will definitely be back again!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your comments about your stay at the Homewood Suites Rochester-Greece. We enjoyed having your dance group stay with us and we hope that your competition was enjoyable and successful. I hope that we can serve your group again next year! More 

Niagara Falls, New York
Top Contributor
51 reviews 51 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great property with really attentive staff who are incredibly helpful. They are well trained and customer centrix. They make you feel "welcome and appreciated". The Suites are clean, comfortable and very functional for the business traveler. The lighting in the suites is good - nice desk and comfortable chair for working. The suites are spacious with plenty... More 

Was this review helpful? Yes 1
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are happy that you enjoyed your stay with us. I am glad to see that we were able to accommodate your business needs while you were here. We strive to make all of our guests feel at home whether here for business or pleasure. We hope to see you again soon! More 

tonawanda, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel with my 2 boys and 2 of their friends to get away from the miserable weather we have been having this winter.The kids were able to swim at night and in the morning and we found the evening taco night and complimentary breakfast were fantastic too....

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time to review our hotel. We are happy to see that you and your family were able to get a break from the harsh weather. I am glad that you were able to enjoy our pool and taco night. If we can ever serve you again, please le me know! More 

Lewiston NY, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was resigned to thinking I would be " lucky" to have a decent stay at a hotel. Homewood blew my mind with clean , comfortable, stylish rooms it had an upscale feel with a down to earth, approachable and friendly staff.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for choosing the Homewood Suites Rochester-Greece for your recent visit. We are very happy to see that you enjoyed your time with us. We hope to serve you again in the future! More 

Rochester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed a little getaway this past weekend and the kids loved the pool. Place is clean, people are friendly, rooms are spacious, breakfast is great and free parking, internet. The kitchen has everything you need to feel like home away from home. :)

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your review of our hotel! We are very happy to see that you enjoyed your weekend with us recently. I am glad that your children enjoyed our heated, indoor pool. I hope that you come back again the next time you take a weekend getaway! More 

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