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Homewood Suites Rochester/Greece

3.0 of 5 400 Center Place Drive, Rochester, NY 14615
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Certificate of Excellence 2014
Homewood Suites Rochester/Greece
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Homewood Suites Rochester/Greece
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309 reviews from our community

Traveler rating
    219
    69
    16
    5
    0
See reviews for
181
36
6
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Clinton, New York
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here many times and enjoy the hotel. Two problems pool was way too cool the second night and the doors to the rooms slam and woke us up. The breakfast was good and above average for a free breakfast. Even with the two issues above, I would recommend staying here.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My family of 5 stayed in a one bedroom, 2 queen bed suite. We were here almost a week due to renevation to our home. Room was very clean and had a pull out sofa in living room. The room was very accommodating with full kitchen and all the utensils to cook, great when you have kids. They also served... More 

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are so happy to see that you enjoyed your time here at the Homewood Suites Rochester/Greeece! I'm glad that our Queen Suite was able to fit your family comfortably. We want all of our guests to feel right at home during their stay. We hope that we are able to serve your family again in the future! More 

Cobleskill
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times for business. The rooms are great; just what you need when traveling. Couple of improvements could be made. One issue is the bar sink having a regular size faucet; makes the sink very inefficient. Would be nice to have auto doors at main entrance; not an easy task to get into the... More 

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your review regarding your recent stay at the Homewood Suites Rochester/Greece. I'm glad to find that our rooms met your needs during the stay. Thank you for bringing to our attention the issue that you had with Showtime. We will make sure that this issue has been fixed. Our hotel does have automatic doors at the main... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at this hotel for 8 nights and I must admit, this hotel is fantastic! It's really what I expected. I've been trying to stay at this hotel from my last 2 stays in Rochester but every time I tried to book a room, the rooms were never available(procrastinator's luck I guess). Out of the 3... More 

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Happy New Year and thank you for writing a review about our hotel! We are so happy to see that you and your girlfriend enjoyed your recent vacation at our hotel. The team at the Homewood Suites works hard to make sure that our guests feel at home and are able to enjoy their stay. I'm also happy to hear... More 

Rochester, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay started out very pleasant when I told lady at front desk we were local & there just so my daughter could swim for her birthday. She upgraded us to a 1 bedroom suite with 2 beds just across from the pool. The rooms (&entire hotel) is immaculate. The beds were very comfortable, although they were double size instead of... More 

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for the review of your recent stay. I am very happy that the hotel and our breakfast buffet added to your wonderful experience and to your daughter's birthday. I hope that you will return again in the future and allow our fabulous staff delight you with their service! More 

Sarasota, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very nice and quiet, just off a main road with lots of restaurants and large mall. Hotel lobby and room was beautifully decorated with nice spacious rooms. The bed was very comfortable. Good location; several restaurants were very close and walkable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are so happy to see that you enjoyed your stay at our hotel! We take pride in our property and want all of our guests to feel like family. I'm glad to see that you found our beds comfortable and location convenient. We hope that you have a Happy New Year and hopefully able to serve you again soon! More 

Washington, D.C., United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I would like to personally thank Tammy for welcoming us and answering all the questions I had as this was the first time staying at this property. Her genuineness and staff the following day made our stay very comforting despite being in town for a funeral. Thank you look and will definitely recommend this property and stay here again if... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Sidney, I would first like to apologize for your family's loss. I know how difficult that this can be and your family is in our thoughts. I am happy to see that Tammy was able to comfort you and to make you feel at home during your stay. The team at the Homewood Suites Rochester/Greece hopes that you have... More 

Charlotte, North Carolina
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 of 5 stars Reviewed December 12, 2014

This staff makes guest feel like a family experience. Homewood is lucky to have such talent and remarkable associates such as them. I would love to see Debby mix it up with Breakfast & Dinner, cause currently I only see her at dinner. Also, I'd like to Kahli take on a Guest Relations activities in order to drive greater synergy... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Christopher, We are so happy to see that we are your preferred hotel to stay at! Here at the Homewood Suites we want you to feel at home and as a part of our family. I am glad to see that both Debbie and Kahli have made your stays enjoyable. They are both dedicated to our guests and to... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

The biggest problem was with the bathroom/shower. There was a grab bar and that was good. But in the shower, and in the rest of the shower/toilet room, there was no place to set anything down. The shower enclosure had 2 tiny shelves that were too small even to place a razor on. the remainder of the room had nothing... More 

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your detailed response. I am sorry that we did not meet your expectations during your stay. I will bring your suggestions regarding our bathrooms to the owners for consideration when they do the next renovation. Your observations regarding the breakfast have been brought to the staff and improvements are being made. If there is anything that we... More 

Denville
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed December 2, 2014

I wasnt expecting such a clean and up to date room from a long term stay facility. It was very convenient to both the main roads, restaurants, grocery stores, and family we were visiting. The only complaint if that would be that there was only one elevator for the guests to share.

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for your nice review of the Homewood Suites-Rochester/Greece. I am happy to see that we surprised you and exceeded your expectations. We take pride in our facility and our cleanliness and service. We do have a second elevator at the hotel and I am sorry that this was not brought to your attention. The elevators are in two... More 

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Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Drive, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester
Hotel Style:
#2 Romantic Hotel in Rochester
#2 Best Value Hotel in Rochester
#2 Family Hotel in Rochester
#2 Business Hotel in Rochester

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