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Homewood Suites Rochester/Greece

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400 Center Place Drive, Rochester, NY 14615
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Homewood Suites Rochester/Greece
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Homewood Suites Rochester/Greece
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327 reviews from our community

Traveler rating
    226
    75
    19
    6
    1
See reviews for
191
37
6
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (79)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (76)
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    (68)
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Rochester, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Enjoyed a little getaway this past weekend and the kids loved the pool. Place is clean, people are friendly, rooms are spacious, breakfast is great and free parking, internet. The kitchen has everything you need to feel like home away from home. :)

Review collected in partnership with Homewood Suites by Hilton

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Buffalo
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel has all the amenities needed for a short stay. We were very pleased. Although our stay was short, we liked it. One thing we didn't like was the way the king suite studio is set up. But overall, it was very pleasant.

Review collected in partnership with Homewood Suites by Hilton

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Vanessa,Ont
2 reviews
4 of 5 stars Reviewed 1 week ago

this hotel is very nice , clean rooms, We just found the bed to be very uncomfortable and this was a first , and the breakfast area was a little untidy but for the most part very enjoyable stay, the pool area is kept very clean , they have a great computer access room

Review collected in partnership with Homewood Suites by Hilton

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St. Catharines, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel March 18 & 19 with my wife and three children. We had a one bedroom suite which was spacious and accommodated our needs. This is the second time that I have stayed at this hotel with my family, the last time being two years ago. I must say that the hotel has begun to show... More 

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Islip, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked this hotel last minute after having a bad experience the night before at the Hampton Inn next door. They let us check in super early (10am) and the staff was extremely accommodating and friendly. Eddie was at the front desk and he was so friendly and helpful. We were so impressed with the customer service. He even talked... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Me and my family stayed at the homewood suites In Greece the staff there showed no respect when we told them that are room had ants they refused to move us to different room. Then to make things worst they double charged me the lady at the front desk was rude we will never stay there again thank you for... More 

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Flower Mound, TX
1 review
5 of 5 stars Reviewed 3 weeks ago

We love to stay at Homewood Suites because it has the benefits of a hotel with the convenience of a small apartment. The staff is friendly and competent. The added convenience and value of the Mon-Thurs evening meal and the daily breakfasts are definitely reasons we pick this hotel.

Review collected in partnership with Homewood Suites by Hilton

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Cambridge, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel was OK. Personnel were friendly and helpful. Breakfast was goo and the evening meal was excellent. However, in the morning, the water pressure was very low. Was on 3rd floor and was barely able to shower. Talked to guest on 5th floor and he was unable to shower. No water pressure.

Review collected in partnership with Homewood Suites by Hilton

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Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Philip, We are happy to see that you chose the Homewood Suites-Rochester/Greece for your recent stay. I'm glad that you found the staff and food service to your satisfaction. I would like to apologize for the issue with the water pressure during your stay. Unfortunately the cold weather had affected our pipes during your stay. The issue is fixed... More 

New York, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was very nice and clean but it was difficult to regulate the temperature of the room. All the treadmills in the fitness center were not working an I inquired at the front desk. No one came to try and resolve the problem. The complementary breakfast was lacking compared to complementary breakfasts at other hotels.

Review collected in partnership with Homewood Suites by Hilton

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Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Ronald, Thank you for taking the time to review your recent stay at the Homewood Suites-Rochester Greece. I am happy to see that you enjoyed your room, but I apologize for the issue with the thermostat. I also apologize for the issue in the exercise room and with our breakfast. All of our exercise room equipment is working and... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Staff was very friendly and helpful. The lady in charge of the evening meals does a fantastic job and is the reason I will return to this hotel. The rooms were kept clean and neat. Getting the room temperature to a comfortable level is the only complaint. It was either too hot or to cold.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Noel, We are glad that you chose the Homewood Suites for your recent trip to Rochester! I am happy to hear that you enjoyed our evening dinner and the service that you received. I will be sure to let them know about this. I would like to apologize for the issue with your thermostat. I will make sure that... More 

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