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Homewood Suites Rochester/Greece

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400 Center Place Drive, Rochester, NY 14615
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Homewood Suites Rochester/Greece
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Homewood Suites Rochester/Greece
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    355 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (50)
    Date | Rating
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      (355)
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      (94)
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    Oakville
    Level Contributor
    74 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    Booked this hotel last minute on Expedia as we stopped for dinner in Rochester and realized there was a ballgame at Frontier Field that evening. After enjoying the game and postgame fireworks we checked in to the hotel. Great location, close to everythng and on par with Homewood Suite standards. Pool was under repair but we did notice the outdoor... More 

    Was this review helpful? Yes
    Baldwinsville, NY, United States
    5 of 5 stars Reviewed 4 days ago NEW

    Stayed for a wedding and was very pleased with the room, staff and hotel was easy to find from the highway. Would definitely stay again if the occasion came up. King suite had everything we could have needed.

    Review collected in partnership with Homewood Suites by Hilton

    Was this review helpful? Yes
    East Greenwich, United States
    5 of 5 stars Reviewed 1 week ago NEW

    My family and I have stayed at this hotel on a number of occasions as we drive from Northern Michigan to Rhode Island. The friendly staff keeps the hotel clean and fresh despite allowing pets. The breakfast has a little something for everyone.

    Review collected in partnership with Homewood Suites by Hilton

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Hello Robert! We are thrilled to see that you enjoyed your recent stay at the Homewood Suites-Rochester/Greece. I am glad that you have stayed with us a few times and that you keep coming back. We want our property to be the cleanest around and work hard to do that. We hope that you are enjoying your summer and hope... More 

    Media, Pennsylvania, United States
    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 1 week ago NEW

    Hotel is located right off an interstate and is very convenient. Far enough from the highway to be quiet. Staff is friendly and efficient. Manager's reception Mon-Thurs PM is very good. Hot breakfast in the AM is varied day to day, but the waffle maker is always there. Plenty of parking.

    Review collected in partnership with Homewood Suites by Hilton

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Hello Barb! Thank you for your review of our hotel. I am happy to see that you found our location to be convenient for your needs. I am also glad that you were able to enjoy our breakfast and evening social. Our team tries to make our guests feel right at home. We hope that you have a great summer... More 

    Albany, United States
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 1 week ago

    Staff members are outstanding. The front desk agent, dining room evening manager and maintenance man all remembered me from a stay about a year ago. They were very welcoming. The housekeeping supervisor personally checked the room for my check-in to ensure that it was ready. It was nearly 5:00 pm, but there was a new housekeeper doing the section where... More 

    Review collected in partnership with Homewood Suites by Hilton

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Thank you for taking the time to review your recent stay at the Homewood Suites. I am happy that you chose to stay with us again and enjoyed your return visit. The Homewood Suites brand has updated the evening social and is now offering lighter fare for dinner most nights of the week. If there was anything else that we... More 

    Thorold, Canada
    Level Contributor
    15 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    This was a great place to stay for our soccer team (17 year old girls) and families. The suites are great as we had a full fridge, microwave and separate bedroom and bathroom from the sitting area. They have a little turf area set up to do some putting (5 holes) and have putters and balls at front desk if... More 

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Thank you very much for taking the time to write about your recent stay at the Homewood Suites! We enjoyed having your team here and am glad to hear that you enjoyed your stay. We want to make all of our guests feel comfortable and at home. We hope that you do stay with us if you are in the... More 

    2 reviews
    3 of 5 stars Reviewed June 22, 2015

    The hotel and staff were great but the pool was not clean and the kids were very disappointed. The rollout couches were not queen size, but it was a decent place to stay. We would stay there again. The location is great and the hotel was clean. It would be nice if there was more of a selection of groceries... More 

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Thank you for taking the time to write a review of the Homewood Suites-Rochester/Greece. I am glad that you enjoyed your stay, but would like to apologize for your disappointment in our pool. The pool is clean but the bottom was damaged by a contractor attempting to clean the pool. The entire pool is going to be resurfaced starting on... More 

    HENRIETTA
    Level Contributor
    9 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    3 of 5 stars Reviewed June 14, 2015

    My family and I stay at two hotels a month, for business/leisure. We arrived at Homewood Suites June 13' 2015 and found our suite a little "small" but we made do with it. There was [is] a metal bar on the inside shower door that kept falling to the ground. Homewood must be looking at a legal suit real soon.... More 

    Was this review helpful? Yes 2
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Thank you for your recent stay at the Homewood Suites-Rochester/Greece. I would like to apologize that you did not enjoy your stay. I am sorry that the shower door handle came off and also for the breakfast offerings. This is not acceptable and I can understand your disappointment and frustration. If there is anything that we may do for you,... More 

    Bronx, New York
    Level Contributor
    8 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 12, 2015

    Very nice hotel. Spacious room, nice size kitchen, full size fridge. Hot & cold breakfast each morning which is very nice. Forgot a few things at home & they were happy to offer me assistance w/o having to run to the store. If you are a business traveler they do offer a dinner option during the week, instead of looking... More 

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    We would like to thank you for your review of your recent stay at the Homewood Suites-Rochester/Greece. I am happy to see that you enjoyed your Memorial Day Weekend with us! We strive to make you feel at home while you were with us and I am glad that we could help you out with some personal items. We hope... More 

    Baltimore, United States
    1 review
    5 of 5 stars Reviewed June 9, 2015

    Good place to stay. Housekeeping did not clean my room one day. I have nothing else to say. It is ridiculous that I have to stretch this review to over two hundred characters in order to have it posted!

    Review collected in partnership with Homewood Suites by Hilton

    Was this review helpful? Yes
    Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

    Thank you for your review of our hotel. I'm glad that you enjoyed your stay with us. I would like to apologize for the day that your room wasn't serviced. That should not have happened and I can imagine your disappointment. We hope to see you again in the future! More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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