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Homewood Suites Rochester/Greece

3.0 of 5 400 Center Place Drive, Rochester, NY 14615
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Certificate of Excellence 2014
Homewood Suites Rochester/Greece
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Homewood Suites Rochester/Greece
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295 reviews from our community

Traveler rating
    209
    67
    14
    5
    0
See reviews for
173
35
6
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (295)
  • Mar-May only
    (71)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (72)
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    (48)
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New York
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Used 12K Hilton Honors points so suite cost $50 for the night. Clean room, very attentive staff. Breakfast was full, hot and very good. Did not stay for the evening buffet but menu looked enticing. Kids loved the pool. Very convenient to Rochester Airport (10 min by rental car) Would definitely stay again.

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are so happy to see that you enjoyed your recent stay with us! I am glad that you felt that we were worth you hard earned points and money. We take pride in our property and want all of our guests to feel right at home while you are here. We look forward to serving you again in the... More

Pennsylvania
Top Contributor
95 reviews 95 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for my son's hockey tournament and I was pleased with our stay. The room is spacious and clean. We didn't use the pool area due to our schedule while we were there. I did however go to the mall which is very close by. The breakfast was good with lots of options. And the staff was very... More

Was this review helpful? Yes 1
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are so happy that you enjoyed your stay with us! I'm glad to see that you would stay with us again in the future. I hope that you and your family had a great time at the hockey tournament. Hopefully we will see you for the next tournament! Thank you for taking the time to write this review and... More

charleston, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

ok at best but a high price go to the Hampton inn much better deal this hotel I marginal with a poor breakfast I will never go back and may never use the Homewood again. The pool water will melt your skin they need to staff the place with employees!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are sorry we were not able to provide you with a better quality of service during your stay. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us. Thank you for your feedback and we hope you will come back and stay with us again. More

Ottawa
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked Homewood expecting a suite that could accommodate 2 adults and 2 sons. Unfortunately, this Homewood does not offer cots so we had to switch rooms to accommodate all 4 of us. We were given a disability 2 Queen suite which was right at the back door. Noises at back door kept our son awake until midnight and he... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More

Detroit, Michigan
Top Contributor
73 reviews 73 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my third stay at this location. We enjoyed a 1 bedroom suite which worked out well with a couple and 1 adult. We enjoyed the full kitchen, the spacious living area, and the separate bedroom and bathroom. This hotel is close to restaurants and the freeway. The staff was nice, and the breakfast was really good. I will... More

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for writing a review about the Homewood Suites Rochester/Greece. I'm so happy that we've had the chance to serve you 3 different times and that you keep choosing us for your stays in Rochester. I'm glad you find that our spacious suites are able to meet your needs. We look forward to your next visit! More

Everywhere, United States
1 review
5 of 5 stars Reviewed October 17, 2014

Rooms are very clean,smell fresh,and the appliances are excellent condition.The bed are very soft and pillows feel like sweet dreams :)The staff are pleasant and very courteous. And If you want to relax without having to be worried this is a great hotel to Unwhine.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

I am so happy to hear that you enjoyed your stay with us! The staff at the Homewood Suites looks forward to serving our guests and making them feel at home. I'm glad that you were able to sleep well on our comfortable beds. I hope that we get the chance to welcome you back again soon! More

Long Island, New York
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 6, 2014

Stayed over two different nights that bookmarked a weekend in Canada. We checked in late both nights and checked out somewhat early so we didnt really spend a lot of time in the hotel, but certainly met our expectations. Breakfast included the normal Homewood Suites variety of breakfast items, rooms were very spacious and the staff was helpful and courteous.... More

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are very happy to hear that you stayed with us two different times during your trip to Canada. Our staff takes pride in our hotel and service and we want to make all guests feel at home. We hope that if you're in the area again that you can spend a little more time with us and get to... More

1 review
5 of 5 stars Reviewed October 2, 2014

We had the pleasure of staying at Homewood Suites to celebrate our daughters birthday. With the exception of a mix up in the reservation, the hotel was GREAT!! The Grandchildren loved the pool and we were able to gather as a family out in the lobby area for dinner. Everything is in close proximity to the hotel - shopping &... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are sorry we were not able to provide you with a better quality of service. I am very sorry for the issue with your reservation. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee... More

Nashville, United States
1 review
5 of 5 stars Reviewed September 30, 2014

Great Hotel, great location. Rooms were excellent as well as the staff. Definitely will stay there on all myu business trips to Rochester. A desk in the room to work. A few kitchen if the trip is going to extend more than a few days. Couch for relaxing and watching tv.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

We are very happy that you enjoyed your stay with us at the Homewood Suites! Our goal is to make sure you have an enjoyable stay and want you to be able to relax while you are with us. We hope that if you're in the area again, that we will be your choice for lodging! More

Greece, NY, United States
1 review
4 of 5 stars Reviewed September 29, 2014

I liked this Homewood Suites holiday. The only criticism I have is that the breakfast could be a bit more nutritious. I remember getting oatmeal in another Hilton hotel, and perhaps fruit and other such offerings.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time to write a review of our property! I am glad that you had enjoyed your stay with us. Also, thank you for inquiring about more healthy items on our breakfast buffet. I am going to work on getting those items added. We look forward to serving you again in the future! More

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Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Drive, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester

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