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Homewood Suites Rochester/Greece

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400 Center Place Drive, Rochester, NY 14615
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Homewood Suites Rochester\/Greece
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390 Reviews from our TripAdvisor Community

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Newmarket, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel accommodations and amenities were fine. Lobby is clean and tidy. Makes for a nice place to host a team dinner. Rooms are kitchens make it easy to travel when on a budget. Pool is small but adequate. Breakfast times on the weekend don't help when you have early morning games. Best to pack breakfast to eat in room.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cheryl N
Bolivar, United States
1 review
5 of 5 stars Reviewed December 30, 2015

Conveniently located. Clean establishment. Staff usually helpful and friendly. Quiet and restful place. On some occasions the breakfasts are terrific and other stays (most recent) the breakfasts have not been good. In fact, the dramatic change in breakfast food and presentation makes us think there has been a change in management.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jackie S
Rochester, NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 24, 2015

This was one of the worst Homewood experiences I've had. Unclean hotel with a smoke filled "non-smoking" room. They did transfer me to a new room, but even the amenities in the new room were very worn and torn up. Overall cleanliness of the common areas was also very poor. They need some help.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Eric J
Yffiniac, France
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed December 17, 2015 via mobile

From the very first moment i loved this place. It has the s.ell of expensive restaurants i visited in Dubai. The food is really great and plenty for all. The music and dance show will make you feel that you are in an arab country. Must visit as it is the no1 libanese restaurant in Greece prefered also by other... More 

Helpful?
Thank Sokratis L
Rochester
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 17, 2015

I checked in to Homewood Suites on October 31, 2015 Checking out on November 1, 2015. Very nice Hotel. But had a few complaints about the service that was not addresses by the front desk agent. The next morning I addressed my complaints to the assistant general manager and she apologized for any inconvience that I had with the front... More 

Helpful?
1 Thank Debra M
Phoenix, Arizona
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 12, 2015

Very nice property. I stayed five days and only saw a housekeeper twice. I was out of towels and the trash was overflowing. Finally got a maintenance man to send someone in. I found all the employees to be nice and, with a little attention, it could be a great place.

Helpful?
1 Thank baylessaz
Ottawa, Canada
1 review
4 of 5 stars Reviewed November 11, 2015

Our expectations and comfort is always met with HomeSuites. Well trained employees, hotel is well maintained and clean. Never had issues with this chain. complimentary breakfast is always better than others, and this makes a difference for choosing a hotel. Thank you !

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Guylain P
rochester, United States
1 review
5 of 5 stars Reviewed November 11, 2015

Amazing clean and friendly I would recommend this hotel to anyone who's looking for a great place to stay. Also a nice over night getaway with the family. The pool and fitness room was amazing. Great amenities for customers not to mention the Wi-Fi. Yes I'd come back again!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tomia T
Richlands, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 5, 2015

Hotel staff are rude and housekeeping is poor. In a month long stay they couldn't clean the room correct. From changing the sheets to dusting. One maid did a good job the rest not. Hotel was near the mall and restaurants.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Michael C
San Tan Valley AZ, United States
1 review
5 of 5 stars Reviewed November 2, 2015

The Homewood suites in Greece, NY has very effective services Staff are all helpful and very pleasant Meal staff were the best and very pleasant and helpful. the management is very helpful with all guests

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Donald C
Michael M, General Manager at Homewood Suites Rochester/Greece, responded to this review

Dear Donald, We are so happy to see that you enjoyed your stay with us! Our team is glad to find that this was your best trip ever. Here at the Homewood Suites we want to make all of our guests feel like family and that they are at home while with us. We hope that we will have the... More 

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