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All 30 Rochester hotels

Staybridge Suites Rochester University

3.0 of 5 Hotel   |   1000 Genesee Street, Rochester, NY 14611
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77%
Ranked #8 of 30 hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Mroberts2454 San Diego, California
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183 people have reviewed this hotel

Traveler rating
    84
    56
    18
    14
    11
See reviews for
82
22
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
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English first
San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay. Everyone is helpful and friendly and the rooms are clean and nicely done. The staff went above and beyond to assure that everything was done well. The breakfast service is wonderful and they have a snack area where you can buy everything from a frozen burrito to a bottle of wine. The free shuttle within a 3 mile... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- We are pleased you enjoyed your time with us. Thank you for choosing us! Warm Regards, Melissa Director of Sales More

Philadelphia, PA
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We traveled from out of state with a 2 yr old. I called several hours ahead asking for early check-in so my toddler could nap. They kept telling me that the rooms were being cleaned and to call back. After several calls and finally arriving, they made us wait even longer. I was told there was no way the cleaning... More

Was this review helpful? Yes 1
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- I am sorry to hear that you had a less than perfect stay. We are committed to making sure that all of our guest leave here with the best possible impression and want to come back again. It looks like the two major problem you had was the check in and the smell in the hall. Early check... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

I was born and raised in the 19th ward in Rochester, NY. This hotel is a lovely addition to the community. The complimentary breakfast, evening reception with dinner, fitness center, internet and free laundry make this an exceptional value. The location is near the University of Rochester. Brian, Fonz and the management staff will go above and beyond to make... More

Was this review helpful? Yes 1
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- Welcome back to the area. We are pleased that you choose to stay with us. Thank you for your kind words I will share your review with our staff. We look forward to seeing you again! Warm Regards, Melissa Director of Sales More

Troy, New York, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2014

This was my second time staying at the Staybridge chain (the first was recently in Buffalo) and I am happy to say the standard of quality is consistent. Received a warm welcome from the front desk staff member, Fonz. Room was clean, sofa comfortable, and the view of the Genesee river was relaxing. Keith, the shuttle driver, was happy to... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Jessica L- Thank you for choosing to stay with us! We appreciate you taking the time to refer us and writing a great review. We would love to see you during a future stay! Warm Regards, Melissa Director of Sales More

NYS
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

My family, friends and I stayed here last year the night before the (fundraiser) Stroll for Strong Kids (Golisano Children's Hospital), and we liked it so much we came back this year. I cannot say anything bad about the experience either time. From the time we checked in to the time we checked out, we were accommodated every step of... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest - Thank you for your review of our hotel. We appreciate your positive feed back and will let Franz know of the compliment you paid him in your review. Thank you for choosing us and we look forward to serving you again in the future! Melissa Guenther Direct of Sales More

Stoke-on-Trent, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

Friendly Hotel close to the airport and by the river. The managers special on Tuesday, Wednesday and Thursday evening was excellent. Breakfast was fine with a reasonable choice of foods. Room not as 'grand' as some suite hotels but fully functional.

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- We are sorry to hear of your issues with the room above you, but glad you enjoyed the spectacular view of the river and our food service. At the Stay Bridge Suites we pride our selves on the positive guest experience. We hope you will give us another chance to serve you! Warm Regards, Melissa Director of Sales More

Vernon, New Jersey
Top Contributor
51 reviews 51 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 26, 2014

The staff at this property are all very friendly and really made me feel at home. The happy hour buffet is a nice touch with wine and tap beer available. The food was so so but still good as a pre dinner appetizer. The rooms are very spacious. Now the issue: When I went to bed I noticed a fairly... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear TTMLL2215, Thank you for taking time to post a review of our property. I am delighted to know that you found our hotel staff highly commendable. Please accept our sincerest apologies for any inconvenience the room cleanliness may have caused you. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying... More

Burlington, On
Top Contributor
89 reviews 89 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 14, 2014

My family recently stayed at the Staybridge Suites in Rochester and we really enjoyed our stay. We had 3 adults and 2 kids so having the suite option with 2 bedrooms made a lot of sense. The rooms were clean and the staff were very friendly. Our room had a nice view of the Genessee river. The pool area was... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest - We are happy that you chose us to for your family get away. Thank you for all the kind words, we will pass this review on to our team! Warm Regards, Melissa Director of Sales More

Yardley, Pennsylvania
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2014 via mobile

I had a suite that overlooked the Genessee river. Very pretty view of the university . The suites have a kitchen with everything you need. During the week they have a BBQ and salad bar for guests. There is wine and beer and a nice fire pit to sit outside and relax. The hotel is clean and people are friendly... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- Thank you for your kind words. We are sorry for the parking lot and will be repairing it in the near future. Thank you for staying with us! Kind regards, Melissa Director of Sales More

CT
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 9, 2014

I recently stayed at this hotel due to a business trip. I found the hotel comfortable, clean and friendly. The rooms are spacious and even though I did not utilize the small kitchen I'm sure it would be convenient if needed. The bathroom was spotless and provided big relatively soft towels. The work area was spacious enough and there is... More

Was this review helpful? Yes
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review

Dear Guest- Thank you for the kind review of our hotel. Please be sure to stop in and see us next time you are in town! Kind Regards, Melissa Director of Sales More

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Additional Information about Staybridge Suites Rochester University

Address: 1000 Genesee Street, Rochester, NY 14611
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Rochester University 3*
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Rochester #9 Family Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items, and our free Sundowner Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. When it's time to unwind, relax in the courtyard or at our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 
Number of rooms
88

Questions & Answers

Questions? Get answers from Staybridge Suites Rochester University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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