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Holiday Inn Express East End

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1707 Old Country Road, Riverhead, NY 11901
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Holiday Inn Express East End
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143 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My girlfriends and I booked a last minute weekend trip to the vineyards. I was a little nervous after reading some of the reviews especially since we were five women traveling alone and are always concerned with safety. I am happy to say that we never felt unsafe or uncomfortable in any area of the hotel. We had a suite... More 

Helpful?
Thank lorrainecaraccio5
Michael H, General Manager at Holiday Inn Express East End, responded to this review

Dear lorrainecaraccio5, Thank you so much for taking the time to post a review regarding your recent stay with us. I am so happy to read that you and your girlfriends fully enjoyed the hotel as well as our staff. We hope to welcome you back very soon! All the best, Michael High General Manager Holiday Inn Express East End More 

Long Island, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016

We stayed here for two nights. The place was very clean and I thought our room was great. The front desk staff looked spiffy and were very helpful and polite. However, I got the feeling that this is also partly a welfare hotel. Not the greatest characters in the common areas. If you want your kids to learn ebonics and... More 

Helpful?
2 Thank missny1968
Michael H, General Manager at Holiday Inn Express East End, responded to this review

Dear missny1968, Thank you very much for taking the time to post a review regarding your recent stay with us. While I am very happy to see that you enjoyed the staff as well as your stay with us, I do apologize for you feeling unsafe while staying with us. I assure you our hotel is very safe, we always... More 

Howard Beach
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 19, 2015

Stayed at the Holiday inn express east end of Long Island for a wedding. We arrived early to shower and change for a 4:30 shuttle to the Vinyards. The desk clerk was very accommodating and realized that an early check in was necessary. A room was ready and off we went. The room was immaculate and all in order. We... More 

Helpful?
1 Thank jefkar1
Bolton, United Kingdom
Level Contributor
148 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

Was pleasantly surprised at the standard of this holiday inn. We did stay in a suite which was very comfortable with lords of amenities in the room. We were in the area for a friends wedding. The taxi we booked from the hotel was very expensive so check this if you ask the hotel. The breakfast was find with a... More 

Helpful?
Thank DanielI I
Michael H, General Manager at Holiday Inn Express East End, responded to this review

Dear Daniell I, Thank you so much for taking the time to post such nice feedback regarding our hotel. I am so happy to read that you enjoyed your stay with us while visiting Long Island. We can't wait to welcome you back the next time you are "across the pond". All the best, Michael High General Manager Holiday Inn... More 

NH
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 8, 2015

We really liked this location since we wanted to visit both the North and South Forks. This is easy to find, near the outlets and lots of stores (Walmart, Target, Stop & Shop, etc) should you need anything plus very easy to get to highways heading to the wineries and Montalk/Sag Harbor. Parking is easy and during the warmer season... More 

Helpful?
Thank NHPenny
Debbie M, General Manager at Holiday Inn Express East End, responded to this review

Dear NHPenny, Thank you very much for taking the time to post such a nice & detailed review regarding your recent stay with us. I am so happy to read that you enjoyed the hotel as well as our team and amenities. I will make sure to speak with our Maintenance team regarding our shower heads! The good news is... More 

Alexandria, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 8, 2015

I stayed Sun/Mon night for business and had a very pleasant stay. Nice staff, clean room, beds were comfortable and breakfast was kept really fresh (unlike some that load it up and let it sit out for hours). My room was a little loud, located on the back side of the hotel closest to the Buffalo Wild Wings. Keep that... More 

Helpful?
Thank 1TravelingBanker
Debbie M, General Manager at Holiday Inn Express East End, responded to this review

Dear 1TravelingBanker, Thank you so much for taking the time to post such a detailed review regarding your recent stay with us. I am so happy to read that you fully enjoyed the hotel as we as our wonderful team we have here. I do apologize about the noisy room, we will make sure that doesn't happen the next time... More 

Rochester, NY
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

Clean Very attentive staff Ample parking Several restaurants and delis to offer pretty good food. Shopping is fairly decent. Avoid the Mobil Station down the road on Old County road... They advertise a very deceptive set of prices, ie Diesel at $2.49 and in very small lettering: cash, but if you use a credit card or debit the price doubles...

Helpful?
Thank Culebra C
New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 2, 2015

this hotel was the low point in an otherwise fantastic weekend in the north fork. The room smelled of mildew and stale smoke, and the toilet seat had pubic hair on it, and there were stains on the sheets. extremely overpriced for what you're getting. also the walls are so thin that you can hear everything going on in the... More 

Helpful?
2 Thank C E
IHGCare, Guest Relations Manager at Holiday Inn Express East End, responded to this review

Dear C E, Thank you for taking the time to write a review about your stay with us. We regret that your stay was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our rooms and bathrooms. We give the utmost importance to our guest comments as they help us improve and continually... More 

Travelers are raving about these Riverhead hotels

NY
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed September 1, 2015 via mobile

I stayed there one night and did not find this a comfortable hotel. I've driven by it a million times and though it's been many years since I stayed at a Hoiday Inn, I thought, what the heck, it's one night. I was traveling with my sister and the person behind the front desk tried to give us a king... More 

Helpful?
2 Thank t1997
IHGCare, Guest Relations Manager at Holiday Inn Express East End, responded to this review

Dear t1997, Thank you for taking the time to write a review of our hotel. I deeply apologize for any inconvenience you may have experienced due to our room accommodations not living up to your expectations. We do strive for customer service improvement in everything we do and all of the issues you described obviously do not meet our expectations... More 

Des Moines, Iowa
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 26, 2015

We had a room on the 2nd floor that had two queen beds, separate sitting area with a couch and small table, as well as a fridge and microwave. The shower was good with good water pressure. Only complaint was poor lighting in the bathroom. It was just down the street from a huge outlet mall. Breakfast was included. We... More 

Helpful?
Thank DFH1967
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