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Hyatt Place Long Island East End

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451 East Main Street, Riverhead, NY 11904
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Hyatt Place Long Island East End
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Hyatt Place Long Island East End
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440 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, South Carolina
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Hyatt Place was bright and clean with helpful front desk staff. There is a lobby and an area with computers for guest use. Breakfast is included in the room rate. Parking on site is tight but there is additional parking across the street. HP is toward the end of Riverhead so getting to the main part of town might... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel was very nice and the staff was accommodating as well. A little too accommodating. At first, we were really enjoying our stay, until the staff decided to give my room key to anyone who asked for it, giving only my name. I went to the hotel front desk to try this for myself. I asked the clerk for... More 

Was this review helpful? Yes 1
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear Shawn B, On behalf of our entire staff I would like to apologize for the issue you encountered during your stay.The safety and security of our guests is our number one priority and we always focus on training our staff on the proper procedures we have in place. This issue is out of character for our team and is... More 

Buffalo, New York
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt Place, Long Island East End for a few days. The housekeeping staff was so pleasant, thorough, and went out of their way to make our stay a pleasant one. Kitty's is an asset to the Hyatt and we couldn't have had better service!!

Was this review helpful? Yes 1
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear ebennett01, Thank you for your kind words about our staff and service. Kitty does an amazing job and I will be sure to celebrate your comments about her with our entire team. Thanks again for your review and we look forward to your next visit. Regards, Steve Shauger General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Living in Florida now. After 21 years on North Fork we relocated leaving friends and family on the East End. Family recommended stay at Hyatt Place. Good move, close to all and really clean. Breakfast was great . Service was great. Facility was super clean. Room was very comfortable and inviting

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear G4916NSmartint, Welcome back to the Island and hope you enjoyed your time visiting friends and family. Thank you for sharing your experience at our hotel and I am pleased that you found the accommodations comfortable and inviting. We hope to be of service to you during your next visit up North. Regards, Steve Shauger General Manager More 

Reading
Level Contributor
217 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 1 week ago

Another good stay at this very good hotel. My partner and I enjoyed a 3 night stay here on a recent trip to New York and Long island. We were here last year and enjoyed our stay so returned this year. Great location for exploring the lovely North Fork and close to great shopping at Tanger Mall. We were on... More 

Was this review helpful? Yes 1
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear Larnerdarren, Thank you for your review and it's great to hear that you chose to vacation at our hotel two years in a row! It sounds like you had a great time exploring the North Fork and shopping at Tanger Outlets. We have a multitude of great activities to do on property so please check them out during your... More 

nyc
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed her with kids few years ago when we just needed to get away from the city. There is aquarium, canoe rentals, good restaurants etc. and of course Splish Splash water park and shopping at Tanger. Something for everybody. Everyone from check in to check out has been super polite and nice, friendly- but professional. They will do what... More 

Was this review helpful? Yes
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear funandtravel, Thank you so much for allowing us to host your family in our hotel for a second time. We always love to see familiar faces year after year. It sounds like you had a great stay and I will be sure to celebrate your kind words about our staff with the team. Thanks again for your review and... More 

New York City, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here after a wedding we attended next door at the Aquarium . Was great to just exit party and walk over to check in . The lobby is smallish seems like only one station to check in , has a small breakfast area off to the left and on the way to the elevators you pass the computers. The... More 

Was this review helpful? Yes 1
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear rose_0124, On behalf of the staff, I would like to thank you for reviewing our property on tripadvisor. I hope you enjoyed attending a wedding hosted in Aquarium. It makes for such a unique venue and its proximity to the hotel is very convenient. I will also be sure to share your feedback about the staff with our team.... More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

With the aquarium next door there are lots of fun things to do with children and an ice cream parlor. Although a great place to visit with kids the atmosphere is quiet and professional with instant wi-fi access.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear Eileen O, Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

Long Island, New York
Level Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here several times and find it very clean and comfortable. The only problem is the "free" breakfast in the morning. It is the worst ever. I would rather go and pay for good food than eat the cardboard they are serving. Take an apple or Banana to hold you over and find something else.

Was this review helpful? Yes
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear sjkplanner, Thank you for your feedback and I am glad that you found our accommodations clean and comfortable. I am sorry that you didn't find the selections of our complimentary breakfast to your liking. Feedback such as yours is extremely important and assists us in continuously improving our customer service and property on a daily basis. Enjoy the rest... More 

New Rochelle, New York
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent two nights here with my spouse and had a fabulous time. The hotel is well situated backing onto the waterfront. Incredibly convenient for renting Kayak's etc. Staff was welcoming and friendly. The room is large and modern. Breakfast is fine but exactly the same each day and, of course, free. The gym has a good selection of dumbells,... More 

Was this review helpful? Yes
Steven S, General Manager at Hyatt Place Long Island East End, responded to this review

Dear Circusboyny, Thank you for taking time out of your schedule to share your experiences at our Hotel. I am glad that you were able to enjoy a portion of your morning with our Harbor Seals. Max, Cecil, Calypso and her new pup are always happy to entertain our guests! The naming of our newest addition will be coming out... More 

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