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Hotel Indigo East End

3.5 of 5 1830 West Main Street, Route 25, Riverhead, NY 11901
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Certificate of Excellence 2014
Hotel Indigo East End
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Hotel Indigo East End
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311 reviews from our community

Traveler rating
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    42
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    10
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55
135
5
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
133 reviews 133 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Indigo East End Hotel is perfectly located, near the North Fork's famous vinyards, Tanger outlet stores, and a short drive from the exclusive homes, shops and beaches of the Hampton's, Over the past few years, Indigo has become the destination of choice for "in the know travelers." Indigo is an outstanding resort type hotel that also has the ability... More

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1 review
2 of 5 stars Reviewed 1 week ago

My fiancé and I stayed the night of October 19, we went to the pumpkin farms and visited the winery's. We were not impressed with this hotel. Customer service was lacking, especially at the front desk. Working in the service industry, this is just unacceptable. Need to implement new training methods. Staff in the bistro was a pleasure especially the... More

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Virginia Beach, Virginia, United States
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently just stayed at the Hotel Indigo in Riverhead for a business trip. I was not aware this hotel chain is part of the IHG group. The hotel is very nice inside and kept up well. It is either new or newly renovated. Although a little higher in price, the Bistro connected to the hotel serves great food and has... More

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Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose to stay at the Hotel Indigo after reading its proximity to the wineries. The hotel was just ok. It was close to the Outlets which was great. There is really nothing good or bad to say it was just an ok hotel stay.

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Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Lauren V, Thank you for taking the time to provide us with feedback from your recent stay with us. I am glad you were able to enjoy the close by shopping that Tanger has to offer as well as all of the lovely vineyards close by. We do hope to welcome you back again. All the best, Kristen Reyes... More

Boston, Massachusetts
Top Contributor
80 reviews 80 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A modern mid price hotel off the highway near the Tanger Mall. Hotel is clean and well appointed. The rooms are good sized and the bathrooms have rain showers and Aveda products. My only complaint is that my room was adjoining the room next door and you could hear everything between the doors.

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Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear David C, Thank you so much for taking the time to provide us with feedback from your recent stay! I am sorry you had to deal with some noise during your stay, but I am so glad to read that you enjoyed the hotel. We do hope to welcome you back soon! All the best, Kristen Reyes General Manager... More

New York City, New York
Top Contributor
148 reviews 148 reviews
47 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I liked the looks and feel of the hotel, but there were a few issues. I thought the front desk person was not friendly or helpful or informative, Howere another front desk person who was like a junior manager was fantastic, The one with the reddish hair needs to go back to hotel management school and also learn to smile,... More

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Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear ELSUSHI921, Thank you for taking the time to provide us with feedback from your recent visit. While I am happy to see that you enjoyed your stay with us, I am sorry that you had a negative interaction with our Front Desk. I will make sure I address this with our team. We do hope you visit us again!... More

Oakdale, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

My husband and I stayed at Hotel Indigo for a wedding in October 2014. The hotel located just south of the Long Island Expressway making it very convenient. Although the weather is too cold for poolside, they made excellent use of the area with outdoor fireplaces and gas heaters. It definitely created a feeling of "upper class". The restaurant, Bistro... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear maryann a, Thank you so much for taking the time to provide us with feedback from your recent stay. I am very happy to see that you enjoyed yourself! I apologize for us not having more brochures in our lobby, but we do have an interactive display screen in our lobby which provides information of things to do in... More

1 review
5 of 5 stars Reviewed October 22, 2014

Little pricey on the food but great service and food, rooms were modern but small but I do say they were very very clean. Staff was really professional and helpful. Great recommendation on local restaurants and close to wineries and next to the tanger outlet.

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Mauricio L, Thank you so much for taking the time to provide us with such nice feedback from your recent stay. We hope to welcome you and your family back soon! All the best, Kristen Reyes General Manager Hotel Indigo East End More

1 review
1 of 5 stars Reviewed October 17, 2014

Let me start of by saying that I am not one to complain when staying at a hotel because I've been working in the hospitality industry for over 7 years as a Sales Manager and understand the overall operation of the business. With that said, the lasting impression of my recent stay at Hotel Indigo is seriously despicable. We held... More

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IHGCare, Guest Relations Manager at Hotel Indigo East End, responded to this review

Dear Alana, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We have sent... More

birdwriter
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed October 14, 2014

Went to Indigo for some wine and conversation with friends; it's like being away at a resort, with an outdoor fireplace and heaters if you need them--comfy couches and nice local vino! Anthony was out waiter...very nice; he was nicely informed about the wine too. Stars were out and it was a wonderful way to spend an October afternoon into... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear birdwriter, Thank you so much for taking the time to post a nice review regarding your recent experience in Bistro 72. I will make sure to pass along your compliments to Anthony, he is truly an asset to our team. We look forward to welcoming you back soon! All the best, Kristen Reyes General Manager Hotel Indigo East End More

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Additional Information about Hotel Indigo East End

Address: 1830 West Main Street, Route 25, Riverhead, NY 11901
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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