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All 7 Riverhead hotels

Hotel Indigo East End

3.5 of 5 Hotel   |   1830 West Main Street, Route 25, Riverhead, NY 11901
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79%
Ranked #3 of 7 hotels in Riverhead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
skitom Boston, Massachusetts
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287 people have reviewed this hotel

Traveler rating
    125
    99
    40
    14
    9
See reviews for
49
125
4
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

DATES OF STAY 08/05 & 08/06/14 We stayed at the Hotel Indigo in Riverhead on our recent trip to Long Island. The hotel is just behind the outlet shopping area in Riverhead. The hotel was comfortable and clean. The rooms have a different look than what I usually see. The flooring instead of being fully carpeted had a dark laminate... More

Was this review helpful? Yes
New York City, New York
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Pool was fun... the Internet service was always ready... Front Desk service was amazing... Housekeeping was always on point... the decor and ambiance was very welcoming, the spa was very nice, the business center was tech savvy and simple, the parking was plentiful, the kiosk was fun, and the company of other guest was quite friendly... a great stay...

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Alucard827, Thank you so much for taking the time to provide us with feedback regarding your recent stay. I am so happy to read that you fully enjoyed the hotel and our team! We hope to welcome you back very soon! All the best, Kristen Reyes General Manager Hotel Indigo East End More

Nassau, Long Island
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The property is convenient to outlet and splish splash. Rooms nice but small. Pool area very nice. No king beds on property which I found odd. Bistro food not bad but long time get.Waitress grumpy but not enougho to ruin our time. Overall very good value for price just not fancy.

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear sammie205, Thank you so much for taking the time to provide us with feedback from your recent stay. We do hope you will come see us again soon. All the best, Kristen Reyes General Manager Hotel Indigo East End More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We booked a block of rooms for our wedding and after party. Lauren Hogan helped us and accommodated us beautifully!!! She was so helpful during a busy part of the year. She kept our welcome bags at the front, posted signs for our shuttle pick up and drop off and even arranged to have the bar stay open late to... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Ofir C, Thank you so much for taking the time to provide us with such great feedback regarding your recent stay! I am so happy to see that Lauren provided you with such excellent service! I will make sure to pass your comments along! We do hope to welcome you back soon. All the best, Kristen Reyes General Manager... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I would've chosen four out of five until my second day there. I got food poisoning from having room service bring me up a turkey burger. It was hell since I couldn't keep anything down and there's nothing one can do until it runs out of your system. I go ask for a manger to tell him about my situation,... More

Was this review helpful? Yes 1
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear TravelBuddy80, Thank you so much for taking the time to provide us with feedback regarding your recent stay. I am so sorry to read that you fell ill during your stay. I assure you we do take the health and well being of our guests very seriously. I will make sure to address the food issue with our Food... More

Newtown, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel was fine. Overpriced. But didn't surprise us since it is the heart if the season. Expected more for the cost. The food at the hotel was average. Lots of parking and easy to get to. 20 minutes from vineyards and 30-45 minutes to the hamptons.

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear TravelKoh, Thank you for taking the time to provide us with feedback regarding your recent stay! We hope to welcome you back very soon. All the best, Kristen Reyes General Manager Hotel Indigo East End More

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Love indigo. Every time I go it's really fun. Great food, good location and favorite is the transport to wineries. The bartenders are fast, front desk is sharp, rooms are crisp. It's clear the people in the back room are paying attention. Great job, you will love your stay at Indigo. The only downside is the occasional creepy corporate buisness... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear TripAdvisor Member, Thank you very much for the kind words regarding your recent stay with us! We do hope to welcome you back very soon. All the best, Kristen Reyes General Manager Hotel Indigo East End More

Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Ever wonder if hotels really disinfect the drinking glasses? This hotel did - I saw the clean glasses on carts. Housekeeping and front desk staff was smiling, professional, and hospitable. The room was small, as noted in other reviews. Good internet, easily streamed movies. Comfortable pool area, nicely landscaped lawns, well-placed benches, hammocks. Trash bins at side entrances were overflowing... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Fussy22, Thank you very much for taking the time to provide us with feedback regarding your recent stay with us. I apologize for the lack of attention you received in our Bistro 72, I will be addressing this with our Food *& Beverage Director. i am glad to see that you enjoyed all other aspects of your stay! We... More

New York City, New York
Top Contributor
52 reviews 52 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel fit the needs required for the trip. I go out to the North Fork a lot but usually stay at other places further out. Last minute trip and the Indigo had rooms. To be fair, I would likely use this hotel again, but would shoot for other options first. Pros: Right at the beginning of LI Wine Country.... More

Was this review helpful? Yes 3
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear bimmerny, Thank you so much for taking the time to provide us with such detailed feedback regarding your recent stay. I assure you I will address the short comings at the Front Desk with our Front Desk Manager. We do hope to see you again in the future! All the best, Kristen Reyes General Manager Hotel Indigo East End More

New York City, New York
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this property on a Living Social Voucher to go to the Long Island Aquarium. For the price and the location we could not have been happier. It is directly behind the outlets and a straight shot to both the wineries and Riverhead. The front desk was helpful and knowledgeable and even offered to book an excursion for us.... More

Was this review helpful? Yes
Kristen R, General Manager at Hotel Indigo East End, responded to this review

Dear Teambk, Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. I am so happy to read that you fully enjoyed your stay, but I do apologize about the issues in Bistro72. I assure you this will be addressed with our Bistro team. We do hope to welcome you back... More

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Additional Information about Hotel Indigo East End

Address: 1830 West Main Street, Route 25, Riverhead, NY 11901
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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