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Hotel Indigo East End

Certificate of Excellence
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1830 West Main Street, Route 25, Riverhead, NY 11901
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Hotel Indigo East End
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (368)
  • Mar-May only
    (77)
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Tacoma, WA
Level Contributor
215 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm not from the Hamptons. Instead, I come from blue collar Tacoma, Wa, but I think no matter where you come from, if you pay close to $200 for one night in a hotel, it should be a 4 star experience. Hotel Indigo comes close, but isn't there yet. As another traveler mentioned, the front desk was understaffed. We came... More 

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Orlando
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I had decided to spend a relaxing two days in the Hamptons. Granted this hotel was a little further away than we had realized, but the room served us well. It could use an update with Central Air as it was difficult to regulate the temp in the room, it was either too hot or too cold.... More 

Was this review helpful? Yes 1
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Donna N, Thank you for staying with us and we appreciate your feedback. I am disappointed to hear that you did not have a perfect stay. I am not certain whether or not you were aware, but the room has a thermostat on the wall that controls the climate and the controls on the direct unit are no longer... More 

New York City, New York
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

I will say the lobby of this hotel is nicer than any of the other hotels in the area however it does fall short in other places. While nice, the rooms are quite small in comparison to some other hotels in Riverhead. Let me say this before anything.... the WiFi SUCKED. the phone service over in that area is pretty... More 

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Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Chenise M, We are happy to hear that you enjoyed the décor of our lobby! I would like to apologize about the WiFi issues you have experienced during your stay. This is an issue that has been brought to our attention recently and is in the process as we speak of being fixed. I am sorry to hear that... More 

New York City, New York
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my infant daughter on July 21, 2015 and enjoyed it. I booked last minute on a Monday night because my central air went kaplunk on one of the hottest nights this month. Hotel Indigo was fully booked. It has a great atmosphere and friendly staff. Bistro 72 has a great breakfast with wonderful waitstaff (Chris). A... More 

Was this review helpful? Yes 1
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Sevilla0787, First, I hope that your central air is back up and running again! We would also like to thank you for choosing our property and informing us about your stay. As you noticed, the hotel offers wonderful amenities and we are extremely pleased that you were able to utilize them during your stay. I will make certain that... More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent three nights while on business out in Riverhead. Conveniently located near restaurants and shopping. Very clean. Modern amenities. Bed and linens were very comfortable. Definitely would go back.

Was this review helpful? Yes 2
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Jaye S, I would like to thank you for taking the time and informing us about your recent stay while on business. I agree that the hotel is located extremely close to shopping centers and restaurants, in addition to attractions that Riverhead has to offer. We are very happy to hear that you found the bed and linens in... More 

Miami Beach, Florida
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Visited this location for a wedding. the staff was wonderful and accommodating! Have no complaints in regards to the quality of service. However the Wifi,and general cellphone service is non-existent, and the food was a bit too over priced, even for New York prices!

Was this review helpful? Yes
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Panamenia, Not only would I like to genuinely thank you for your review, but also for the great remarks that you have left our staff members! I am so happy to hear that everyone was accommodating and provided excellent service during your stay. All of our team members are dedicated Guest Service Professionals and do whatever is necessary to... More 

Northern Ireland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights in this hotel and found it to be a very pleasant experience. Had a lunch and an evening meal both of which were very good. It is convenient to The Hamptons - about a 30 minute drive but not as expensive plus they have twin rooms (good size) which are few and far between in The Hamptons.... More 

Was this review helpful? Yes
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear SisterMargaret, We would like to thank you for choosing the Hotel Indigo East End when visit the Hamptons on Long Island's East End. I am extremely happy to hear that you enjoyed your stay with us! We do offer rooms with 2 Full Size Beds or rooms with 1 Queen Size Bed; so please keep this in mind when... More 

Long Island, New York
3 of 5 stars Reviewed 2 weeks ago via mobile

My gfriends and i annually stay at Hotel Indigo East in Riverhead. We all live on Long Island but live far apart. We have this "reunion" every summer as a getaway. indigo is VERY clean, has a WONDERFUL restaurant with awesome, unique dishes and a pretty cool little bar. The outside has a great pool. The only thing lacking about... More 

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Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Allison R, We are extremely happy and pleased to hear that you have your annual "reunion" with us! We greatly appreciate your comments about our hotel cleanliness, restaurant and pool area. As you stated, we do offer fantastic dishes in our restaurant, so it is a perfect opportunity to try something different each time you stay with us! Although... More 

Foxboro, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Hotel Indigo. Most of the staff were extremely pleasant. The rooms and grounds were very well kept. The restaurant food and service were very good. It is nice to sit by the pool and be served. The only thing I wasn't happy with was the pool and pool area closing at 8 pm. One evening... More 

Was this review helpful? Yes
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Cfarley0717, I am pleased to hear that you enjoyed your stay with us! We strive to keep the cleanliness of the hotel and restaurant beyond expectations. Thank you for your kind words about our hotel staff. I apologize that the pool area is closed after 8pm. We do this for the safety of our Guests since it begins to... More 

Queens, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I would like to thank Lauren Hogan and the entire staff for their service and hospitality. We had a blast!!!!!!!!!! The decor, food, and the amenities were very accommodating. The staff was very polite and would always go beyond the call of duty to serve us. The room was very relaxing and comfortable. If anyone is looking... More 

Was this review helpful? Yes
Michael J, Front Office Manager at Hotel Indigo East End, responded to this review

Dear Ampmyers, Thank you for such nice, wonderful comments about our staff, hotel, and restaurant! I personally remember helping you at the Front Desk, and you both were a pleasure! We love to hear such great comments, so I will make sure that everyone mentioned in this review will be aware! Thank you so much for visiting our hotel and... More 

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