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Hilton Garden Inn Riverhead

3.0 of 5 2038 Old Country Rd, Riverhead, NY 11901
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Certificate of Excellence 2014
Hilton Garden Inn Riverhead
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Hilton Garden Inn Riverhead
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331 reviews from our community

Traveler rating
    162
    115
    30
    17
    7
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84
130
17
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was a little nervous booking into this hotel after reading some of the reviews. All doubts were unfounded! This is a very nice hotel - clean, comfortable, quiet, well looked after with very friendly staff. My room was a good size and very nicely kept. The city planners have made getting here and around rather interesting but it's no... More

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Houston, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good hotel location and conditions only spoiled by outside and inside guest party / celebrations beyond 1am for 2 nights of our stay. Calling the front desk did nothing to cure the issue. Stay at this hotel if you can sleep through lots of noise that exceeds 30db through the walls. Otherwise, find another hotel and understand their policy for... More

Review collected in partnership with Hilton Garden Inn

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Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear Joe S, Thank you for taking a moment to write a review on Trip Advisor for the Hilton Garden Inn - RIverhead. I wanted to sincerely apologize about the challenges you had experienced during your recent stay. What you had experienced is not at all typical at this hotel and I am terribly sorry it occured during your stay.... More

Astoria, New York, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was small, but very cozy, nicely decorated, well equipped, and immaculately kept. The exterior of the hotel lacked charm. The indoor pool looked more like a well-appointed bathtub. The location was ok, but I had trouble negotiating entrance off the LIE; it's not for the uninitiated. The real disappointment was the food: we ate dinner in the Long... More

Was this review helpful? Yes 1
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear John, I appreciate your review of your recent experience at our hotel and restaurant. I am very sorry for the issues with your stay. I have brought your comments about our breakfast and restaurant to our culinary team so we can try to rework our offerings with your recommendations in mind. The next time you are in area we... More

Rockaway Park, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was great! Conveniently located across from the TANGER OUTLETs in Riverhead, the hotel was clean and well kept with spacious rooms, a fitness facility and a pool. They offer free DIRECT-TV in the room with HBO included, as well as complimentary Wi-Fi.

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New York City, New York
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always stay at this hotel on our yearly trip to Riverhead, as it feels like our home away from home . A friendly warm welcome , service minded receptionists and staff , clean large rooms, warm sea water jacuzzi,delicious breakfasts, etc. The location is also perfect , right next to the Hampton Jitney (directly from Manhatten to Riverhead, )... More

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West Islip, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Satisfied 100%,Clean, beautiful hotel, plenty of amenities, friendly, helpful staff. Great Location, Very close to outlet shopping, restaurants, bars, and the fun of the Long Island Vineyards. The front desk staff very accommodating, helpful with recommendations. The bar staff excellent, friendly. The appearance of the hotel is modern in appearance. The outside ample parking with entrances close to your room.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear EileenDJ, Thank you so much for writing such a wonderful review on TripAdvisor for the Hilton Garden Inn - Riverhead, NY. It looks as if you took advantage of everthing the hotel has to offer. We wanted to remind you that in addition to our Wine Tour Packages, we will be starting to do sightseeing tours of Long Island... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

From check in to check out this was for the most part an excellent stay. The staff was extremely helpful and courteous, the room was neat, clean and well appointed. The only disappointment was the restaurant, while the staff was again helpful and courteous, the food left quite a bit to be desired. I will definitely stay at the hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear MichaelcH3100UK, Thank you for taking the time to write a review on Trip Advisor for the Hilton Garden Inn - Riverhead. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We have made some upgrade and improvements to our... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Really welcoming after a tiring day. Room was very clean and spacious. Staff courteous and helpful. We took advantage of the available restaurant and had a well cooked and reasonably priced dinner. Only disappointment was that breakfast was not included. At $13.95 it was very expensive for the amount of food that we eat at breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear Sheilas856, Thank you for taking the time to write a review for the Hilton Garden Inn - Riverhead, NY. I'm so glad to hear that your stay with the hotel was relaxing and that you found all the amenities to your liking. We have since you left lowered the price for the buffet to $11.95 and again as a... More

Massapequa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I gave my boyfriend a romantic get away, close to home, for his 60th birthday. Our overall experience was excellent...We did not enjoy the breakfast, for the price, but that wouldn't stop us from returning.... hotel was clean, beautiful, amenities were wonderful, dinner at the restaurant excellent, staff extremely kind, courteous, pleasant and helpful..loved it...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear Laura C, Thank you for taking the time to write such a wonderful review on TripAdvisor for the Hilton Garden Inn - Riverhead, NY. I'm glad to see you and your boyfriend had such a wonderful stay. We did make some nice upgrades to the selection and services in the Food and Beverage area so when you come back,... More

Pittsburgh, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

The hotel was fine overall. Please note, breakfast is not included in your room price. Location is very conveniently located next to Tanger Outlets and a Walmart. We were in town for a wedding, and it was centrally located. My understanding is that this hotel is privately owned, and where most Hilton Garden Inn's would provide free shuttle service for... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian M, General Manager at Hilton Garden Inn Riverhead, responded to this review

Dear Asheley S, Thank you for taking the time to write a review for the Hilton Garden Inn - Riverhead, NY. It looks as though your overall stay was positive and we look forward to seeing you again in the future. I wanted to take a moment to respond about your shuttle comment. We are privately owned and one of... More

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Additional Information about Hilton Garden Inn Riverhead

Address: 2038 Old Country Rd, Riverhead, NY 11901
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Riverhead 3*
Number of rooms: 114
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Also Known As:
Hilton Garden Inn Riverhead Hotel Riverhead
Riverhead Hilton Garden Inn
Hilton Garden Inn Riverhead NY - Long Island

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