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Holiday Inn Express East Greenbush (Albany - Skyline)

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8 Empire Drive, Rensselaer, NY 12144
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Holiday Inn Express East Greenbush (Albany - Skyline)
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Holiday Inn Express East Greenbush (Albany - Skyline)
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped for a quick overnight on the way to the Adirondacks. Fairly new. The hotel is very clean, comfortable beds and nice rooms. The friendly staff welcomed us without a reservation and made the process very quick and efficient. They even give you free water as you check in. Highly recommend.

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Barrie, Canada
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights enroute to Boston. Was very appreciative of help Annie gave over the phone before check in. Front desk when we checked in though was less than enthusiastic to see us. Did the job though. What I found odd was the housekeeping. Andy left all the towels bunched up on the tub. I wouldn't mind reusing but... More 

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Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in town for a family funeral-the worst of times for anyone. The staff COULD NOT HAVE BEEN MORE WONDERFUL. It didn't matter which shift was on duty, they were all exceptional; front office/breakfast/housekeeping. From my observation it did not matter if you were there to celebrate a wedding, anniversary, funeral...I saw the same standard of efficiency, professionalism, and... More 

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York, Pennsylvania
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 18, 2015

One night stay. Front desk staff is very friendly and extremely efficient. Place is spotless - rooms are pretty quiet. Easy access to the highway and city. Bathrooms could use a little updating. Otherwise, very nice. Breakfast is the usual HIE fare.

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 16, 2015

Never stayed in a holiday inn express before. it was great and we stay at good hotels in vegas, atlantic city, foxwoods, mohegan sun. i was so relaxed viewing the skyline of albany from our room. The woman, gina, who checked us in was so pleasant and informative, made us feel welcome. breakfast was very good for a quick, pre-cooked... More 

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Level Contributor
195 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 8, 2015

Stopped here on a business trip and enjoyed the pool and hot tub. Room was very clean and quiet. There is a sports bar next door that also serves food. The breakfast area is large and the free food was hot and abundant. They also have a small gym. Friendly staff.

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Wisconsin
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 30, 2015

The front desk gal made us feel like an old friend coming for a visit! Very personable. The view was wonderful and the food was good at the sports bar across the parking lot. The room was ok, but the bed was not comfortable for us. Breakfast was typical and the area was nice.

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IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear WisDeb, Thank you for taking the time to share your recent experience with us. I am delighted that your found our staff highly commendable. On the other hand, I am sorry to hear that our beds were not comfortable enough for you. Your comments are appreciated as these will be helpful in our continuous efforts to improve in order... More 

Massachusetts
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were greeted with a friendly welcome as we entered the hotel. We were also given a choice of floors for our room. We found the room tastefully decorated, bright and sunny, and sparkling clean. The next morning we were treated to another wonderful staff member who was taking care of the breakfast buffet. Not only was she pleasant but... More 

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RIO RANCHO
Level Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 11, 2015

What a joy from check in to check out! We had no idea when we booked it where it was, but it a great location when traveling around Albany. It's high on a hill top & you get a lovely view of Albany. We were welcomed by a lovely, cheerful, helpful & professional front desk person named Annie! What a... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2015

We were there this past weekend for a basketball tournament. The whole team stayed there. The rooms were very nice and so was the breakfast. The location is right off the highway. We were very satisfied with the hotel.

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