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Holiday Inn Express East Greenbush (Albany - Skyline)

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8 Empire Drive, Rensselaer, NY 12144
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1 room 1 guest
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Holiday Inn Express East Greenbush (Albany - Skyline)
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134 Reviews from our TripAdvisor Community

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Scarsdale, New York
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Check in went smoothly and the front desk staff were extremely welcoming. We were pleased to have been offered cookies, tea and coffee - it was a long drive and too early for dinner and glad for the light snack. The wifi password was in our card access folder and directions for logging in were explained to us without having... More 

Thank Michele E
Rochester, New York
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for one night in room 101 due to having a soccer tournament in Poughkeepsie. If we hadn't been pressed for time, I would have complained to the desk. However, the ampunt of mold in the grout of the floor tile was inexcusable. There was also a great deal of mold spotting on the bathroom ceiling, indicating a ventilation problem.... More 

Thank Erin K
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Erin K, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that your stay was negatively affected because of poor cleanliness in the bathroom and bed headboard. Please... More 

Lakeville, Minnesota, United States
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 15, 2015

This Holiday Inn Express is clean, comfortable, and convenient to retail stores, restaurants, I-90, and Rensselaer Polytechnic (RPI) in Troy (7 miles away). Annie at the front desk is very friendly and personable. Entire staff is very friendly. The facility is showing some wear and needs some TLC—towel rack in room was detached from wall, other minor signs of wear.... More 

Thank Mark N
North Carolina
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 31, 2015

We stayed here one night while traveling through the area. We arrived late in the evening and the lady that checked us in was very friendly and helpful. The pancake machine was on until midnight as part of an August promotion, which was a nice surprise. The room was clean and updated. Breakfast was much better than we get from... More 

Thank Julie M
Maine, United States
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 24, 2015

Overall a very nice stay at this hotel conveniently located close to I90 with easy parking and good view of Albany. We cashed in some points for two nights during a college move-in trip for our son. We were greeted warmly by the staff and check-in was quick after asking us our room preference. The room was as expected -... More 

Thank Salsgang
Fort Wayne, Indiana
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 11, 2015

We needed a hotel on our way through and this one was right off 90 so that's always nice. There was a nice restaurant within walking distance. After we unload it's nice to just be able to walk over and eat. Then the night went kind of weird. The power to the whole area was half on and half off... More 

Thank Katie G
Grand Rapids, Michigan
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 8, 2015

Check in was good, price was as reservation no problems there. Rooms were clean and quiet. It was difficult to find an ice machine, only one machine on first floor by check-in, that seemed a little unusual from most hotels. No cinnamon rolls at breakfast, first hie that I ever stayed at that did not have. Breakfast was just ok.

1 Thank Mikiej09
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Mikiej09, Thank you for posting a review from your recent stay with us. We are glad to know that you appreciated our staff during check in and the cleanliness of our rooms. Although, we were concerned to see that you had some difficulty in locating our ice machine and that there were no cinnamon rolls during our breakfast. We... More 

London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 18, 2015

Stopped for a quick overnight on the way to the Adirondacks. Fairly new. The hotel is very clean, comfortable beds and nice rooms. The friendly staff welcomed us without a reservation and made the process very quick and efficient. They even give you free water as you check in. Highly recommend.

Thank eileena_10
Barrie, Canada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 15, 2015

Stayed for two nights enroute to Boston. Was very appreciative of help Annie gave over the phone before check in. Front desk when we checked in though was less than enthusiastic to see us. Did the job though. What I found odd was the housekeeping. Andy left all the towels bunched up on the tub. I wouldn't mind reusing but... More 

Thank MarkLIttlewood
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2015

We were in town for a family funeral-the worst of times for anyone. The staff COULD NOT HAVE BEEN MORE WONDERFUL. It didn't matter which shift was on duty, they were all exceptional; front office/breakfast/housekeeping. From my observation it did not matter if you were there to celebrate a wedding, anniversary, funeral...I saw the same standard of efficiency, professionalism, and... More 

Thank GJMFlorida
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