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All 2 Rensselaer hotels

Holiday Inn Express East Greenbush (Albany - Skyline)

2.5 of 5 Hotel   |   8 Empire Drive, Rensselaer, NY 12144
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Holiday Inn Express East Greenbush (Albany - Skyline)
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Ranked #1 of 2 hotels in Rensselaer
A recent review
5 of 5 stars reviewed 3 days ago
buddy m the villages, florida
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92 people have reviewed this hotel

Traveler rating
    27
    25
    22
    14
    4
See reviews for
26
12
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
the villages, florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Always stay at this hotel when in the Albany area. The location, service, check-in (Gina), the breakfast and the room are always great. Despite numerous stays, I've yet to use the pool but enjoy the limited fitness room. Will always stay at this hotel when in the Albany area.

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Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello buddy m, Thank you for both writing a review and your loyalty to our property. Gina is a great team member and we will pass along your kind words to her! Also, it's great to read you enjoyed your room. Our housekeeping staff works very hard to make sure rooms are kept clean. Please always feel free to look... More

New Jersey
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A comfortable standard hotel, with good service and a nice pool and whirlpool. I knocked off a star due to the breakfast (all highly processed food; pretty unappetizing). A refrigerator in the room would have been helpful. But overall I found it a pleasant stay and would return.

Was this review helpful? Yes
Leesville, South Carolina
1 review
3 of 5 stars Reviewed 1 week ago

I talked to the sales manager to book my room. I asked if there was a shuttle from the airport. He told me that there was a $15 charge. I said ok and that I needed a ride back to the airport. I thought everything was set. The day before departure I went to the front desk to confirm my... More

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KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear J C (Atlanta), Thank you for taking time to post your review about your stay with our hotel. I’m sorry you feel that you had private information given out. I take guest privacy very seriously so I immediately investigated this and would like to address the facts I found in researching your stay/experience. I would like to ease your... More

New Castle, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

I stayed at the hotel Feb 25-28. The last night I was there, the place was so noisy, I couldn't sleep at all! I'm talking 2 am and it was so loud the tv couldn't drown out the sound. I called the front desk and they admitted they had many calls, but they did nothing! I talked a girl on... More

Was this review helpful? Yes 1
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello llyoung68, I'm sorry to hear that noise at the hotel caused you to lose some sleep. Please know that caring for our guests is our number one priority. I'm sure you can imagine when sold out, it is hard to control the noise level of every guest. We do have a strict quiet hours policy and enforce this when... More

Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

I have stayed at this hotel several times over the years. The staff at the front desk has always been courteous, we always had a clean room, the breakfast was always as good as can be expected for a complimentary breakfast. It is high up on a hill overlooking the Albany skyline, so there is a nice view if you're... More

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Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Bianca, Thank you for taking the time to write such a kind review. We truly appreciate it. Also, thank you for continuing to stay with us. We are proud to say that we do in fact have one of the best views of Albany! We often spot photographers outside taking pictures for various publications and art works. Please make... More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2014

Great clean hotel. Beautiful view of the Albany skyline. The front desk person, Katia was very pleasant. The room was nice and clean. The bed was comfy. Only one problem-there was no hot water to take a shower!! Hopefully they have fixed the problem by now.

Was this review helpful? Yes 1
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Debbie D, Thank you for taking the time to post this review. We are happy to hear that everything that was in our control that day went well! We have passed the compliments on to Katia and our housekeeping staff. We are sorry to hear that you did not have any hot water. This is not a typical situation... More

Hartford
Top Contributor
204 reviews 204 reviews
83 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 16, 2014

Overall very good Holiday Inn Express close to Albany and the New York Thruway. Clean, comfortable and a decent price. One of the better Holiday Inn Expresses I've stayed at (and I stay at a lot of Holiday Inn properties). I recommend you stay here and I will be back A great Sport Bar next door with a discount if... More

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Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Steve357, Thank you for taking the time to leave a review! We pride ourselves on being "Clean, comfortable and a decent price." Also, thank you for your loyalty to our brand. We are happy to offer the discount to not only the next door restaurant but some others in the area, as well. Please feel free to give us... More

Montréal
Contributor
20 reviews 20 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2014

Coming by car from Montreal on the eve of winter storm, we decided to sleep in Albany, leave the car at the hotel and take the train to get to New York. A very cautious decision. The Holliday Inn Express Greenbush offered a very confortable room and the staff friendly and very helpful.

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Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Echodularge, Thank you for taking the time to compliment our property. We often hear that our easy access to and from Interstates 90 and 87 is a reason for guests staying with us. Also, the proximity to the train station is another benefit we have. Above all, thank you kindly for the compliment on our staff. Our location is... More

Providence, RI
2 reviews
5 of 5 stars Reviewed December 21, 2013

My husband and I visit the capital region to see our son who is in college here. We always stay at a Holiday Inn Express so we can save money and have visited 3 within the last year and a half. The Albany Skyline is by far the best experience we've had. Their common area has comfortable chairs, tables and... More

Was this review helpful? Yes
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Bwojcik, Thank you for writing such a kind review. We are happy to hear you enjoyed our property. We wish your son best of luck while attending school! Do not hesitate to give us a call whenever visiting. Regards~Tom Gabriel, Director of Sales More

Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2013

I recently spent a week at this hotel due to a business trip and unfortunately, I will not revisit this hotel. - the hotel is wood construction so there is no sound dampening. You can hear everything and everything. The noise level did not support a good nights sleep. - Standard rooms do not come with a refrigerator or microwave... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear kdr0617, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept... More

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Additional Information about Holiday Inn Express East Greenbush (Albany - Skyline)

Also Known As:
Holiday Inn Express East Greenbush (Albany - Skyline) Hotel
Holiday Inn Express East Greenbush (Albany - Skyline) Hotel Rensselaer
Holiday Inn Rensselaer
Holiday Inn Express Rensselaer
Rensselaer Holiday Inn
Address: 8 Empire Drive, Rensselaer, NY 12144
Phone Number:
Location: United States > New York > Rensselaer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Rensselaer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express East Greenbush (Albany - Skyline) 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites-Albany Skyline is conveniently located 3 miles from downtown Albany. The hotel features an indoor pool, fitness center, business center, meeting space to accommodate up to 120 people and a free breakfast bar included in all rates. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning. Visit Rensselaer, NY and stay smart at the Holiday Inn Express Hotel. ... more   less 
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