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Holiday Inn Express East Greenbush (Albany - Skyline)

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8 Empire Drive, Rensselaer, NY 12144
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1 room 1 guest
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Holiday Inn Express East Greenbush (Albany - Skyline)
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130 Reviews from our TripAdvisor Community

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Traveler rating
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    42
    28
    14
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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    (33)
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Maine, United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall a very nice stay at this hotel conveniently located close to I90 with easy parking and good view of Albany. We cashed in some points for two nights during a college move-in trip for our son. We were greeted warmly by the staff and check-in was quick after asking us our room preference. The room was as expected -... More 

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Fort Wayne, Indiana
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a hotel on our way through and this one was right off 90 so that's always nice. There was a nice restaurant within walking distance. After we unload it's nice to just be able to walk over and eat. Then the night went kind of weird. The power to the whole area was half on and half off... More 

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Grand Rapids, Michigan
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was good, price was as reservation no problems there. Rooms were clean and quiet. It was difficult to find an ice machine, only one machine on first floor by check-in, that seemed a little unusual from most hotels. No cinnamon rolls at breakfast, first hie that I ever stayed at that did not have. Breakfast was just ok.

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IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Mikiej09, Thank you for posting a review from your recent stay with us. We are glad to know that you appreciated our staff during check in and the cleanliness of our rooms. Although, we were concerned to see that you had some difficulty in locating our ice machine and that there were no cinnamon rolls during our breakfast. We... More 

London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 18, 2015

Stopped for a quick overnight on the way to the Adirondacks. Fairly new. The hotel is very clean, comfortable beds and nice rooms. The friendly staff welcomed us without a reservation and made the process very quick and efficient. They even give you free water as you check in. Highly recommend.

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Barrie, Canada
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 15, 2015

Stayed for two nights enroute to Boston. Was very appreciative of help Annie gave over the phone before check in. Front desk when we checked in though was less than enthusiastic to see us. Did the job though. What I found odd was the housekeeping. Andy left all the towels bunched up on the tub. I wouldn't mind reusing but... More 

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Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2015

We were in town for a family funeral-the worst of times for anyone. The staff COULD NOT HAVE BEEN MORE WONDERFUL. It didn't matter which shift was on duty, they were all exceptional; front office/breakfast/housekeeping. From my observation it did not matter if you were there to celebrate a wedding, anniversary, funeral...I saw the same standard of efficiency, professionalism, and... More 

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York, Pennsylvania
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 18, 2015

One night stay. Front desk staff is very friendly and extremely efficient. Place is spotless - rooms are pretty quiet. Easy access to the highway and city. Bathrooms could use a little updating. Otherwise, very nice. Breakfast is the usual HIE fare.

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 16, 2015

Never stayed in a holiday inn express before. it was great and we stay at good hotels in vegas, atlantic city, foxwoods, mohegan sun. i was so relaxed viewing the skyline of albany from our room. The woman, gina, who checked us in was so pleasant and informative, made us feel welcome. breakfast was very good for a quick, pre-cooked... More 

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Level Contributor
200 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 8, 2015

Stopped here on a business trip and enjoyed the pool and hot tub. Room was very clean and quiet. There is a sports bar next door that also serves food. The breakfast area is large and the free food was hot and abundant. They also have a small gym. Friendly staff.

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Wisconsin
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 30, 2015

The front desk gal made us feel like an old friend coming for a visit! Very personable. The view was wonderful and the food was good at the sports bar across the parking lot. The room was ok, but the bed was not comfortable for us. Breakfast was typical and the area was nice.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear WisDeb, Thank you for taking the time to share your recent experience with us. I am delighted that your found our staff highly commendable. On the other hand, I am sorry to hear that our beds were not comfortable enough for you. Your comments are appreciated as these will be helpful in our continuous efforts to improve in order... More 

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