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All 2 Rensselaer hotels

Holiday Inn Express East Greenbush (Albany - Skyline)

2.5 of 5 Hotel   |   8 Empire Drive, Rensselaer, NY 12144
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Ranked #1 of 2 hotels in Rensselaer
A recent review
4 of 5 stars reviewed yesterday
jlxnr Racine, WI
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  • Reviews (101)
  • Photos (19)
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101 people have reviewed this hotel

Traveler rating
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30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Racine, WI
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay here occasionally when in Albany. This past time, I was able to get the top corner room overlooking the skyline. Awesome view, and since it is a corner room, quieter and it had more space. There are restaurants newarby and a Walmart and Target down the street. It is very convenient.

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Ithaca, New York
Top Contributor
165 reviews 165 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of days. Really super staff, from front desk to the person that services the breakfast buffet. Very friendly and efficient. Room are a good size but a little tired. The entire hotel could use some updating. Breakfast buffet was excellent.

Was this review helpful? Yes 1
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Outdoorguy2, The entire team here at the Holiday Inn Express Albany Skyline, is thrilled to hear you enjoyed your stay and that they all made it comfortable with their hospitality. We will make every effort to enhance the room quality and comfort. Kindly, Kesha Legg - General Manager More

Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a small HIE, there are no suites available....don't expect an upgrade...but they will give you 500 point OR a bag of goodies with ONE water bottle (regardless of number of ppl). It runs by a private company and from the look of it. It looks like a fancy motel...that was converted to a HIE! The rooms are very... More

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KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Bewell4you, We also wish we had had more rooms, maybe a 4th floor! As an IHG Rewards Member you deserve spoiling when every possible! I am apologetic that the gift bag versus the 500 points was not perceived as valuable. The good intention, is to simply say thank you. We will make every effort to improve, and are grateful... More

SUSSEX, ENGLAND
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only stayed here one night on our way to Niagara Falls but I wish it could have been longer. High standard room and service. Breakfast room, food and ambiance just great. Cleanliness exceptional. Free WiFi. Staff were great. Also a quiet location with great views over Albany.

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KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear bettysmate, On behalf of the entire team here, at the Holiday Inn Express Albany Skyline, thank you! We too wish you could have stayed longer. We look forward to seeing you during your next adventure. Kesha Legg - General Manager More

New York City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 3, 2014

Large, comfortable room with separate sitting area. Bedding was comfortable, although pillows need to be replaced. The breakfast was typical of this type of hotel, and was kept clean and well stocked. Bonus...nice view of Albany.

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KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear moprep, Thank you for staying with us, and for the insight on your experience while in the Capital Region! We are currently replacing pillows through-out the entire hotel, and we could not agree with you more! We have a fantistic breakfast attendant, who puts forth such care and personal touch to the breakfast experience. I am glad you noticed!... More

Buffalo, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

My husband and I stayed here when our son graduated from U of Albany two weeks ago. We were very pleased. Our hotel room was clean and very spacious. The staff was very helpful and friendly. It was close to downtown Albany and it was directly down the street from Walmart and other stores. The complimentary breakfast in the morning... More

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KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear MelRose6710, First, most important, congratulations on your grandson's graduation! We are thrilled to have shared this milestone with you, and your family. Thank you. Additionally, the entire team is pleased to hear you had a comfortable experience while staying at our Express. Thank you for taking the time to share. Kindly, Kesha Legg - General Manager More

Adams, Massachusetts
Top Contributor
62 reviews 62 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 19, 2014

Was taking the Yankee Trails bus to NJ for a cruise. Stayed over night. Great location for getting to the bus. Clean & friendly. Did not use the pool but it also looked clean. Sports bar in next parking lot , an easy seconds walk. Great view of Albany. Plenty of free parking. Will be using again when the time... More

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KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

girlyouk, On behalf of the entire Service Team, thank you! We enjoy the feedback and hope you, and all of our guest's, know we make evey effort to react, correct or improve the service experience daily. We hope you had a fabulous cruise! Kesha General Manager More

Toronto
Top Contributor
116 reviews 116 reviews
116 hotel reviews
351 helpful votes 351 helpful votes
4 of 5 stars Reviewed May 16, 2014

I stayed for a night while traveling through Albany. There is nothing within walking distance of the hotel except a restaurant basically in the parking lot. However, after eating there, I wouldn't reccomend it. The hotel is fine. The room was spacious, and clean. The bed was OK, but a little soft for my liking. Everything worked including the flat... More

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KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

ToSquareBob1 We are honored you chose to stay with us while in the Rensselaer, NY area. The team here is appreciative of your review also, as it allows each of us to improve. We wish you safe travels SquareBob1, Kesha legg Gneral Manager More

Potomac, Maryland
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 3, 2014

We called in the afternoon to confirm our non-smoking room with 2 queen beds and were assured it didn't matter when we arrived. We did so at 9 pm and first were told we'd be on the second floor but then were told they had a better room for us (something fishy about their story). We were given a room... More

Was this review helpful? Yes 1
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Laura R, Thank you for addressing your concerns with our hotel. I can assure you that your experience was an exception to the outstanding service we pride ourselves on. Isolated on our second floor in the east corridor we do still have smoking rooms. This is to accommodate those who prefer this option, while separating those who do not.... More

the villages, florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

Always stay at this hotel when in the Albany area. The location, service, check-in (Gina), the breakfast and the room are always great. Despite numerous stays, I've yet to use the pool but enjoy the limited fitness room. Will always stay at this hotel when in the Albany area.

Was this review helpful? Yes
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello buddy m, Thank you for both writing a review and your loyalty to our property. Gina is a great team member and we will pass along your kind words to her! Also, it's great to read you enjoyed your room. Our housekeeping staff works very hard to make sure rooms are kept clean. Please always feel free to look... More

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Additional Information about Holiday Inn Express East Greenbush (Albany - Skyline)

Address: 8 Empire Drive, Rensselaer, NY 12144
Phone Number:
Location: United States > New York > Rensselaer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express East Greenbush (Albany - Skyline) 2.5*
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Also Known As:
Holiday Inn Express East Greenbush (Albany - Skyline) Hotel Rensselaer
Holiday Inn Rensselaer
Holiday Inn Express Rensselaer
Rensselaer Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites-Albany Skyline is conveniently located 3 miles from downtown Albany. The hotel features an indoor pool, fitness center, business center, meeting space to accommodate up to 120 people and a free breakfast bar included in all rates. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning. Visit Rensselaer, NY and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
82

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