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Red Roof Inn

Certificate of Excellence
Hotel website
931 State Route 9, I-87 - The Northway - Exit 19, Queensbury, NY 12804
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1 room 1 adult
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256 Reviews from our TripAdvisor Community

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Albany, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Every time we come up to this area we stay at a near by Hotel, so far none were compatible to our needs/wants until we stayed at the Red Roof. We were greeted by an young gentleman named Nathan who was so polite and helpful that got us a room at a decent rate on such short notice. Once we... More 

Helpful?
Thank john l
Lake Clear, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

rooms clean, check in and out very friendly no issues great service location is excellent we were greeted with a very friendly phone call as soon as we reached our rooms from the front desk to make sure everything was satisfactory. great place to stay

Helpful?
1 Thank Carol F
Mike P, General Manager at Red Roof Inn, responded to this review

Dear Carol F, Thank You for staying with us and for taking the time to share a great review on TripAdvisor. we are glad we were able to make your stay an enjoyable one. i am happy to hear that you found value in our property and enjoyed our clean and comfortable room. we have a such a nice team... More 

Chateaugay, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a show and stayed at the Red Roof. The staff was great and extremely welcoming. The hotel was clean, well kept and great price. It was very easy to find and located next to a lot of restaurants and other attractions. Defiantly would stay again!

Helpful?
Thank VAD7900
Mike P, General Manager at Red Roof Inn, responded to this review

Dear VAD7900, Thank you very much for taking tine time and for writing such a nice review on TrioAdvisor. I hope you had a great time skiing at West Mountain. I glad our clean, comfortable and convenient location worked well for you. we have a great staff that always work hard to provide great service to all of our guests.... More 

Newburg, Pennsylvania
Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel in RM 111. The room was nice, clean and good beds. The only flaw if you want to call it that was some paint flaking above the bathroom shower. The place has a great place for my dog to run in back. I recently just started traveling with my dog and it seems at other... More 

Helpful?
Thank Zurichman2014
Mike P, Manager at Red Roof Inn, responded to this review

Dear Zurichman2014, Thank You very much for staying with us and for sharing such a nice review on TripAdvisor. i am glad you found value in our property and enjoyed our clean spacious and comfortable room. we are happy that we were able to make your stay and enjoyable one. our entire team work hard to provide the best possible... More 

Greenwich, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Red Roof b/c of a fire in my Mom's apartment building also located in Queensbury. While the hotel was clean, safe with a friendly cleaning staff, the manager Mike and front desk attendant Sam provided excellent customer service and were incredibly accommodating given the circumstances. I would recommend this hotel to any folks looking for a... More 

Helpful?
Thank cvnnyc
Mike P, General Manager at Red Roof Inn, responded to this review

Thank you for taking the time and for writing a great review on TripAdvisor.I am glad that you find our hotel to be a home away from home. We allways try to make all our guests stays like you experienced. I am happy to hear that everything is to your liking and if it is not then our staff tries... More 

Rochester
Level Contributor
8 reviews
4 of 5 stars Reviewed November 29, 2015 via mobile

Customer Service from all levels of well trained staff was outstanding! Sincerely friendly & accommodating!! Being pet friendly was important to us since we travel with our 2 small dogs everywhere when possible! We appreciate a fair price without extra pet friendly fees too. Those without animals - don't let 'pet-friendly' accommodations scare you here - the hotel is maintained... More 

Helpful?
Thank Lauri1499
Mike P, General Manager at Red Roof Inn, responded to this review

Dear Lauri1499. Thank you for taking the time and for writing your review on TripAdvisor. we have a very nice staff that always work hard to provide our all guest with stays like you experienced. we are so glad to hear that our convenient location worked well for you and you enjoyed our clean and comfortable room. we truly appreciate... More 

South Salem, New York
Level Contributor
134 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 19, 2015

My husband and I picked this place to stay while traveling with our dog. Upon check in we discovered the staff was amazing. They were so friendly and full of local advice. When we were given our room the staff member informed us about the quirks with the doorknob so we wouldn't have any issues with it. The room was... More 

Helpful?
Thank dreamergirl4686
Mike P, General Manager at Red Roof Inn, responded to this review

Dear, Dreamergirl4686. Thank You for staying with us and for taking the time to share a great review on TripAdvisor. we are glad to hear that we were able to make your stay an enjoyable one. i am happy to hear that you found value in our property and enjoyed our clean and comfortable room. we have a such a... More 

Derby
2 reviews
5 of 5 stars Reviewed November 15, 2015

i was with a person who became very ill from dinner,she became very ill in the room we had to change rooms,the front desk clerk Nate helped me out very much at 2 am in the morning. He came to check on her and asked if there was anything else he could do for her. Very good job Nate excellent... More 

Helpful?
Thank Wayne H
Mike P, General Manager at Red Roof Inn, responded to this review

Dear, Wayne H. Thank You very much for staying with us and for sharing such a nice review on TripAdvisor. we are happy that we were able to make your stay and enjoyable one. our entire team work hard to provide the best possible stay for all our guest. so hearing your review makes us really happy. thank you for... More 

West Haven, Connecticut
1 review
5 of 5 stars Reviewed November 14, 2015

Stayed in a room and became very ill from food poisoning and Nathan the night front desk clerk went out of his way to accommodate us to make our stay as enjoyable as can be. Even came to check on us to see if we needed anything and to make sure all was OK. We definitely give Nathan a pat... More 

Helpful?
Thank June B
Mike P, General Manager at Red Roof Inn, responded to this review

Dear, June B. Thank You for staying with us and for sharing such a nice review on TripAdvisor. we are happy that we were able to make your stay and enjoyable one. our entire team work hard to provide the best possible stay for all our guest. so hearing your review makes us really happy. thank you for your kind... More 

Vermont
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 19, 2015

We stayed again, at the Red Roof Inn, as we did a few weeks ago. Mike P. the check-in host, remember our name, and welcomed us back again! He had our reservation, and things we asked for (bottom floor, in the back) all ready. It was super nice seeing him again and his smile and personal attention are always key... More 

Helpful?
Thank BBQLuvR
Mike P, General Manager at Red Roof Inn, responded to this review

Dear, BBQLuvR. Thank you for taking the time and sharing your experience on TripAdvisor. please accept my sincere apology for the issue you had during your stay. we are happy that we were able to make your stay an enjoyable one. we have a very nice staff that always work hard to provide a stays like you experienced with us.... More 

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