Although there were complaints prior to the renovations, it appears that the Sleep Inn listened and responded. The newly-renovated rooms are really very nice and extremely comfortable. Although I believe that there were previous complaints about mattresses and pillows, I have to say that the mattress I slept on was EXTREMELY comfortable and the multiple pillows were perfect. Room was...
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Dear Eversogreene,
I am so excited to hear that you enjoyed our new accommodations! It's great that you were able to get a good night's rest with the new mattresses and bedding. Thank you so much for your kind review and comments. We all look foward to seeing you again soon.
Sincerly Yours,
Kristen Collura
General Manager
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Friendly, professional staff. Newly renovated rooms are extremely nice,very comfortable.As an employee of a hotel I always look for cleanliness, and an accomadating staff.This hotel was above and beyond! We were in town for a softball tournament and I know how chalanging sports groups can be!! Thanks for putting up with us!!
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Dear Susan C,
It is great to hear that you enjoyed your stay with us and that the staff here was able to accommodate your needs! It is always fun to host softball teams! Thank you so much for your review. I hope your softball weekend was successful and we look foward to seeing you and your teammates again soon!...
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Staff was very friendly, helpful and did not run away when you had a question. The room was very nice and comfortable. I loved the shower! Wonderful location. We will definitely stay here again. Une superbe place!
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Dear JennMark29,
Thank you so much for your kind review! We pride ourselves on great service and it is so nice to hear that you had a good experience. We can't wait to see you again soon!
Most Sincerely,
Kristen Collura
General Manager
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The hotel is currently undergoing renovations. We have stayed at this hotel for a few years when attending the NYS boys basketball tournament. We always enjoy our stay, the hotel and the hotel staff. This stay was a bit different - it was better!
For this stay we were given a newly renovated room on the third floor. As soon...
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Dear ADK Traveler12,
Thank you so much for your kind comments. It's great to hear that you enjoy the renovated rooms and were able to get a good night's rest on our new mattresses! Thank you again and I hope to see you again soon in March for the basketball tournament.
Yours In Hospitality,
Kristen Collura
General Manager
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We stay at the Sleep Inn every year on the same weekend in December. The staff is always very pleasant and helpful and the room is clean and comfortable. It is conveniently located with the mall, outlets, and various other stores very close by. The rates are reasonable and the kids love the pool. This year they are working on...
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Dear Kathleen,
It is great to hear that you enjoy your stays with us! It's nice to hear that the kids love the pool! We are excited about the renovations and I can't wait for you to be back to enjoy all the new changes we are making. Thank you so much for taking the time to review the Sleep...
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This property is clean, roomy, and simple. Rooms are complete with a small fridge, small CRT TV, and a single cup coffee maker. There is wireless internet that does work, but, at least on third floor the signal is low and the speed isn't too impressive. The bath has a good sized stand-up shower with glass door and toilet, the...
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Dear Sales_Traveler_10,
Thank you so much for taking the time to review the Sleep Inn! It's great to hear that you enjoy staying with us. We are currently undergoing a complete renovation to become a "Designed to Dream" property. Upgrades will include brand new guest rooms that feature microwaves and refrigerators, high speed wireless internet thoughout, new mattresses and flat...
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We stayed one night during our fall trip and were very satisfied with the room, beds and service. The continental breakfast was abundant with choice and well set up. Nice indoor pool too. We will stay here again!
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Dear Meliusk,
Thank you so much for your review! Fall is such a beautiful time in this area, I'm glad you were able to enjoy it. It's nice to hear that you enjoyed our accommodations and service. Thank you so much!
Sincerely,
Kristen Collura
General Manager
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When looking at hotels in this area it seemed like they all were either horribly rated or way too expensive, so I was pretty happy to find and book this hotel for my group. My feelings were right as this was a great hotel in a super location. We stayed here before going to The Great Escape. The hotel is...
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Dear Theme Park Review Trips,
Thank you so much for your review. It is great to hear that you enjoyed your stay and time in the Lake George area! It was a pleasure to host your group and we look forward to seeing you again.
Most Sincerely,
Kristen Collura
General Manager
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It looks newish on the outside but this place feels old inside. My floor was all non-smoking rooms, but the whole floor smelled strongly of cigarettes. The room smelled moldy. The bathroom door is a sliding door, I guess to save space, but it didn't close properly. The shower had hot water for about 5 minutes only. The mattresses in...
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Dear Rodyk,
Thank you for taking the time to review our hotel. I sincerely apologize that your stay with us was not fully satisying. I appreciate your comments and willingness to share your recent experience.
Beginning this Fall we will be undergoing a complete renovation to be a Sleep Inn "Designed to Dream" property. Please visit us online for pictures...
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Spent two nights. Room was spacious. A few stains on the rugs and some hair on bed shetets.. beds a little hard to sleep on. Location is nice. Only complaint is that the room smelled moldy, humid everytime we entered the room...rhey need better ventilation and clean the rugs...it triggered my allergies...other than that is okey just to spend a...
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