We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Poughkeepsie Grand Hotel

3.0 of 5
Hotel website
40 Civic Center Plaza, Poughkeepsie, NY 12601
Poughkeepsie Grand Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #7 of 13 Hotels in Poughkeepsie
A recent review
5 of 5 stars reviewed 1 week ago
langjanm72
Write a Review

163 reviews from our community

Traveler rating
    37
    40
    40
    24
    22
See reviews for
44
37
6
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (30)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (24)
All months
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

WOW!This was the first wedding I attended at the Poughkeepsie Grand Hotel. This venue is beautifully decorated! The courtyard with the gardens was a great place for pictures. The food was scrumptious and so plentiful! I had steak that was cooked to the perfect temperature and tender enough to melt in my mouth. Kudos to the attentive and courteous staff.... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We would like to Thank you for all the kind words, and we are very excited to hear you had a wonderful time at the wedding & hotel. I will pass along your comments to the appropriate departments and we hope to see you again soon! More 

Schaumburg, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

The staff were nice, although we interacted with them little. We were in for a wedding and the trolley service they offered was overcrowded likely because three weddings were planned that night. Upon arrival we were pretty underwhelmed the luggage carts were in disrepair, the elevators were slow since there were only two elevators for the building which was either... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. The trolley shuttle is a complimentary service which the Grandview provides to transport wedding guests to and from the venue so guests may enjoy their time at the wedding. This service runs multiple trips all night/day throughout the wedding, so we are sorry to hear your trip was crowded. The rooms do have additional pillows... More 

Travelers are raving about these Poughkeepsie hotels

Glens Falls, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff always willing to help. They gave us great suggestions on what to do and where to eat. The hotel seems a bit old, but most important it is kept clean and the rooms are decent size. I would stay here again.

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We appreciate your kind words. We are very happy to hear you enjoyed your stay and the staff were accommodating. We truly hope you visit us again. More 

Forest Park, Illinois
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 20, 2015

This is not the place you want to stay. My room was dirty, smelled a bit and really I didn't feel safe. I wouldn't have eaten here even if the restaurant was still open at 8 pm when I headed down for a beer. There is no gym and the attached parking garage really didn't feel safe either. Find somewhere... More 

Was this review helpful? Yes 2
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We are sorry to hear you did not enjoy your stay. We take security issues very seriously and our security department is here 7 days a week. I will forward along your comments, and hope you will give us another chance in the future. More 

1 review
4 of 5 stars Reviewed February 18, 2015

The halls smelt like propane and we're cold the heating system needs work in the rooms it's very hot even on low food was excellent but a little pricey the parking garage was excellent the halls going in to the garage need to be heated in the winter months or when it's cold overall the experience was great but they... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! The Hotel is currently under construction making our Hotel more comfortable for you. We do apologize for any inconvenience you may have experienced during your stay and appreciate your comments. Hopefully, you may give us another chance when our renovations are completed. More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 30, 2014

I stayed at your hotel on Friday night in early December. We were told the hotel would be crowded with two other wedding staying there that same night. I am not sure if that was a warning or why they were telling us that. My room key did not work the first time I used it, after my room key... More 

Was this review helpful? Yes 6
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We strive to accommodate all of our guests in a courteous and friendly manner. The hotel takes security issues very seriously, we do not unfairly treat our guests. More 

New York
Top Contributor
104 reviews 104 reviews
30 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

We have stayed here before, while our son attended Marist College. Some things never change and the things that make it "Grand" they either need to change or keep the same. It is a great location and the staff, they are incredibly friendly helpful. That should never change, because that is "grand" but, in my humble opinion, the hotel needs... More 

Was this review helpful? Yes 1
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! As we are happy to hear our staff were incredibly helpful and friendly, we apologize for any inconvenience you had during your stay. We will be renovating our heating/ac units and I will pass along your other concerns. We hope you will stay with us again in the future! More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2014

I stayed over the night of "k104 Not So Silent Night" which is a pop music concert in the area.Though it was fairly crowded, the parking garage was managed very well and only letting hotel patrons park in the garage. The staff members were very nice, polite and helpful, however, the rooms were very hot. It felt like no air... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! Yes the night of the concert we were sold out so we are happy you were able to park for free in our garage and the staff were accommodating. We apologize for the room being hot and we will look into the other complaints. We hope if ever in our area you will give us... More 

West Springfield, Massachusetts
Top Contributor
154 reviews 154 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 16, 2014

only stayed here for one night prior to a wedding. One thing to say is they have the best staff, which was a pleasant surprise. both people I talked to at the front desk were thorough and answered all my questions without a hurried response. I felt relaxed checking in. Best part was I got a king sized bed at... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We are happy to hear you felt relaxed here with our staff, we hope you stay with us again if ever in our area! More 

Poughkeepsie, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

When my husband and I chose the Poughkeepsie Grand as the reception site for our Wedding Day, it was a little like winning the lottery. The facilities were quite nice but it was the service that made our day special. Diane from Sales and Keisha from the Front Desk were just awesome. My immediate family flew in stayed at the... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are so pleased to hear all your kind words about the hotel & staff. We also wanted to give you an extra big Thank You for being a repeated guest and returning to the hotel for your special events. Looking forward to having you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (8)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (4)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities