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Poughkeepsie Grand Hotel

3.0 of 5
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40 Civic Center Plaza, Poughkeepsie, NY 12601
Poughkeepsie Grand Hotel
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Ranked #6 of 13 Hotels in Poughkeepsie
A recent review
5 of 5 stars reviewed 4 days ago
Justin P P New York City, New York
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (30)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (24)
All months
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Totally loved the environment and really it was the staff that made our stay really pleasant. Came here for a friend's wedding and it was a blast! The rooms were great nad spacious. Really thought the way that the ballroom was set up was great.

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are so pleased to hear you had a great time at your friend's wedding and that the staff made your stay pleasant! We hope you stay with us again. More 

Fairfield
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Checking into the Hotel was extremely pleasant and couldn't have been a nicer experience. The rooms were adequate, small and pretty dark. The lamps were missing several light bulbs,the phone didn't work and the table was cracked,so we were disappointed in the room. That being said when we asked for the lightbulbs, the electrician came very quickly. We were able... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are pleased to hear checking in was pleasant, the staff were nice and you were able to take advantage of our complimentary shuttle to the CIA. The decor in our rooms is dark brown and we are sorry to hear it was not to your liking. We do hope you will give us another... More 

Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is always a nice spot for a wedding. The hotel is lovely, and the staff is very attentive. The food is usually quite good, if not particularly original. The banquet style catering and open dance floor are fun, too.

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We are pleased to hear you enjoyed the wedding! Sounds like you've been here prior to this wedding and we hope there are many more to come. More 

Needham, MA
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean, and in good working order, with upscale fixtures, etc. Entering the hotel from the parking lot is dirty and smelly. Breakfast was better than expected. Lots of wedding guests coming and going at all times.

Was this review helpful? Yes 2
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay! More 

Singapore
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very clean: including the carpet and bathroom. Comfortable beds. There were a safe, frig, and microwave as well. The free breakfast included a fairly good selection of hot items and was a nice change from the usual free buffet. Dinner in the cafe was also pleasant. Vivian the front desk supervisor was most helpful. I would NOT... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are happy to hear your room was comfortable for you and you enjoyed your dinner & breakfast. I am sure Vivian will enjoy hearing your comment about her, thank you! More 

Pittsburgh, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights in July and enjoyed our stay. The hotel met all of our needs. It was clean. Staff was friendly and helpful. Full breakfast served each morning. Free parking. I'd return to this hotel.

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We are very happy to hear you enjoyed your stay here, we thank you and hope you stay with us again soon! More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Poughkeepsie grand last week for a wedding. We had an amazing time. The staff could not have been nicer. They were so helpful and friendly. They recommended things to do in the area, they really made the effort to make us feel welcomed. The venue was beautiful, food was great. Rooms were clean.... More 

Was this review helpful? Yes 1
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank You for your review. We are so happy and pleased you enjoyed the wedding and your stay here. Making you feel welcomed is what we strive for. If ever in our area again, we would love for you to stay with us! More 

1 review
5 of 5 stars Reviewed June 21, 2015 via mobile

We just got married yesterday, and everything was amazing. We do not have one thing to complain about..the serving staff was excellent & our wedding coordinater Michele was super helpful since we booked our wedding last year. The food was excellent, the bridal suite was sooo cute! The only thing that I can complain about was how fast the day... More 

Was this review helpful? Yes
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review! We are so excited to hear you enjoyed your special wedding day with us! Thank you for all your kind words, we wish you a GRAND future together! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2015 via mobile

Where as the room was decent, upon checking out I was charged a pending amount of $50 for accidentals. I understand the policy and coverage especially when the room is free to bridal party but to have to wait up to FIFTEEN days to get that money back is insane. I personally don't have $50 to just give away for... More 

Was this review helpful? Yes 1
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are sorry to hear you were disappointed but we would like to clarify the incidental authorization. Upon check-in, we scan & authorize your credit card for the incidental charge, this policy is also explained on your registration sheet which is initialed by the guest. I can completely understand your frustration of a possible 15... More 

Milford, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 13, 2015

First let me say that this review has nothing to do with the room. We have stayed here in the past and have always had a great experience. Clean spacious rooms with front desk staff courteous and professional. Our problem was with the bartender that had no personality. She apparently hates her job and has no business behind the bar.... More 

Was this review helpful? Yes 2
Tanya R, Front Office Manager at Poughkeepsie Grand Hotel, responded to this review

Thank you for your review. We are so sorry to hear your experience at the bar was not the norm. We take hospitality very serious and I will forward your comments to the appropriate department. We hope you will stay with us again and we appreciate your business! More 

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