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Holiday Inn Express Poughkeepsie

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2750 South Road, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601
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Holiday Inn Express Poughkeepsie
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Holiday Inn Express Poughkeepsie
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253 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Schwenksville, Pennsylvania
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was certainly adequate for my family. The breakfast was very nice and the room was clean. The bathroom was very small. The sink was shoehorned into the corner and had very little space for all my "stuff". We requested additional towels from the front desk, but they were never delivered. My biggest problem with the hotel was that... More 

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Manassas, Virginia, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived late to check in due to traveling all day. The gentleman at the desk (Night Audit) was very short and did not look at all happy to be there. There was no welcome, no smile, nothing. When I came down a bit later to ask for an extra blanket (because even though the AC was turned up warmer... More 

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hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Brandi, I am very saddened to hear of your recent experience at the hotel. I want you to know that I take your comments very seriously. Simply put, I will not tolerate an employee that treats a guest the way he treated you! Please accept my sincere apology. I truly appreciate that you took the time to share your... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night, family of four on a roadtrip. Staff was very Friendly, room comfortable, breakfast not too great. The hotel has a small pool and the kids enjoyed that for a bit. I uses the gym, it is small but has what you need. Both times we were the only ones using the facility. Room was... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Minifo, We are glad your stayed with us during your families travels. We are disappointed that we did meet your expectations for your stay. We will review the issues you brought up to us and and ensure your next stay with us exceeds your expectations. I value your feedback and utilize it as a tool for making our hotel... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stay in a lot of holiday Inns...I couldn't wait to leave this one. The front desk guy seemed preoccupied at check-in and made no mention of our IHG member status. He was just plain cold. The room was ok. Bed was uncomfortable. The bathroom was awful!!! Lighting was yellow. It was cramped with a weird vanity/sink that was jammed... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Heather S, We are saddened that you experienced so many issues at our hotel during your stay. We appreciate the honest feedback of our guests and use it to improve the hotel. Rest assured that we will review every point you made with our department heads and formulate an action plan to solve them. We strive on providing an... More 

NYC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we booked over night at this hotel. we liked the Idea of it's locations to local attractions and a quick drive from home. It rained the entire day so we limited ourselves to indoor activities such as museums. Couldn't take advantage of the pool. The Hotel was clean Modern and had a great breakfast. The staff was courteous and informative.... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Corvette85, We are glad you enjoyed your stay with us. I am saddened you did not get to enjoy our pool during your stay. When the weather is nice our pool and patio are great for relaxing after a day of taking in the sights. We welcome you back up before the summers end to enjoy our pool and... More 

Boston
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Everything regarding the physical product was adequate. The room was large, clean, and had some nice design elements. The lighting in the bathroom was awful, but it wasn't a big deal. Also, the ceiling of the bedroom had water damage and had a poor paint job over it, which looked pretty ugly. But none of this bothered me too much.... More 

Was this review helpful? Yes 1
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Paul, Thank you for your feedback. I want to assure you and any potential future guests reading this that we take the security of our guests very seriously here at the Holiday Inn Express Poughkeepsie. We have spoken to the housekeeper who was assigned to clean your room on your day of departure. The housekeeper stated that she did... More 

Pennsylvania
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was fine, everything worked. Air conditioner was quite loud, but that's par for the course in most hotels. There was torn wallpaper in the bathroom, apparently due to installation of new toilet paper holders - sloppy job. The TV offered HBO, which we watched. The wifi worked fine. The breakfast was a mixed bag. I don't expect gourmet,... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear PAman, Thank you for your review of our hotel. We are pleased to hear you had a good experience with us, but disappointed it couldn't be better. Know that we have created an action plan for every point you brought up.We rely on the honest feedback of our loyal guests to improve how we do things here. We have... More 

Albuquerque, New Mexico
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Older property but well taken-care of. The property is set back from the main road so you can get a nice & restful night. Lots of parking, nice and courteous staff, serves decent breakfast, easy to get in and out.

Was this review helpful? Yes 2
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Route66travel, We appreciate the review and wanted to thank you for your stay with us. We are an efficient hotel that has deep history with the Holiday Inn Brand Family. This property was the first Holiday Inn in the U.S. and we continue the legacy of providing an exceptional guest experience. We are conveniently located to many attractions and... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I travel a few nights for work every month and have many options in the Poughkeepsie area. I stay at this particular hotel because it is clean, the staff is always very pleasant and professional. I have tried other locations at times due to location, where other coworkers stay, or this location being sold out, and have never been as... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Anthony A, Thank you for your kind review of our hotel. We are pleased that you have repeatedly had good experiences with us, and we want to thank you for your loyalty. We strive to be the most efficient and clean property in the area while at the same time exceeding guest expectations with our service. A good workout... More 

Mansfield, Texas
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 19, 2015

The HI in Poughkeepsie was just awesome! The location was ideal, along route 9, so you can go anywhere along the Hudson River Valley. The lobby is very neat, and clean, and looks close to new. The breakfast was awesome, with a pancake machine, cereal, juices, biscuits, bacon and sausage. The room was clean, neat, and tidy. It was especially... More 

Was this review helpful? Yes 1
hiepoughkeepsie, Manager at Holiday Inn Express Poughkeepsie, responded to this review

Wow! Thank you so much for your glowing review of our Holiday Inn Express Poughkeepsie! I was absolutely elated to read that your stay with us was one of the best Holiday Inn experiences you've had. We work very hard to provide value to all of our wonderful guests with clean rooms, friendly staff service, convenient location and great complimentary... More 

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