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Holiday Inn Express Poughkeepsie

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2750 South Road, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601
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1 room 1 guest
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Holiday Inn Express Poughkeepsie
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Holiday Inn Express Poughkeepsie
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Spanish first
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Pittsburgh, Pennsylvania
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I did not expect much from this budget hotel so I was not overly disappointed. The room was ok. The carpet had some snags in it and there was some mold in the shower. Awkward turning on the shower as the faucet was in the back near the toilet You had to reach over the toilet to turn on the... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear babriatis, I'm sorry that we did not meet and exceed your expectations for your stay. It is our goal to "wow" each and every guest during their stay and we are deeply saddened we could not provide that to you and your family. We will be reviewing the points you made with our department heads to resolve the issues.... More 

London, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Bearing in mind that this is a holiday inn express not a luxury hotel, I found the facilities exceeded expectations. The room and bathroom were a good size with a good size refrigerator in the room. The free breakfast was perfectly adequate and the breakfast area was pleasant and bigger than many similar hotels. Moreover, right from walking in the... More 

Was this review helpful? Yes 1
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear DavidMurphy, We are glad that we met and exceeded your expectations. It what we do here. We offer a clean efficient stay with exceptional service. We love our guests and are humbled by your feedback. We hope to see you here again soon. Brett Carter Sales Manager More 

hgoldman77
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, has a flat screen TV, is near convenient shopping, the highway, and has a mediocre breakfast each day consisting of some kind of egg product, bad bagels, cereal, etc. Could be worse. The pool was ok, but could use a little daily maintenance. Decent exercise room. Courteous service. Lots of parking. Air conditioner either too cold... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear hgoldman77, Thank you for your kind review and taking the time to provide us with feedback. We rely on each and every point you made to make your stay better for next time. We hope to see you again soon to show you what we can really do. Thank You. Brett Carter Sales Manager More 

New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel is clean and nice with lovely reception personnel, but the outstanding feature was the free shuttle service offered by the hotel. The nicest and most accommodating shuttle driver, Andy, transferred me to and from the train station and drove me to and from dinner- he even came to work 15 min early to accommodate my early morning train... More 

Was this review helpful? Yes 1
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear NewYorkTravelstar, Thank you for your positive feedback about your stay experience. We thrive on providing the best service around. Our free shuttle is a great service we provide to all of our guests. Andy is definitely one our service superstars and we will make sure he gets the recognition he deserves. We look forward to your next stay with... More 

Amsterdam, The Netherlands
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's not downtown, but close by car. The place is outdated and when you first walk in you're accosted by the smell of the ghost of a gazillion buffet breakfasts past. My pet peeve is stuff 'not functioning.' I'm a big tissue user and was irritated when I pulled out one the box that held it fell right out of... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear CMChang, Thank you for your review. We appreciate the feedback and are constantly looking to improve your experience with us. I am saddened that you experienced issues with certain items not working. Just so you know we are currently converting our rooms with double beds to rooms with two queen sized beds. We also have a renovation planned for... More 

New York City, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An easy one-night stay with comfortable beds and good AC. Check-in & parking was easy and the room was very clean with 2 full beds, nice TV, desk, dresser/refrig, and even a chair and ottoman (although the chair looked more comfortable than it actually was for reading.) Bathroom was compact, but fine for us. Breakfast was a nice selection and... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear CSS50, We appreciate you taking the time to review your experience with us. We thrive off the feedback from our guests and are happy you enjoyed your stay. We offer an efficient stay with clean rooms and a excellent breakfast. Just so you know we will be undergoing a renovation at the end of the year that promises to... More 

Schwenksville, Pennsylvania
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was certainly adequate for my family. The breakfast was very nice and the room was clean. The bathroom was very small. The sink was shoehorned into the corner and had very little space for all my "stuff". We requested additional towels from the front desk, but they were never delivered. My biggest problem with the hotel was that... More 

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hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear MeriAnneG, I want to thank you for your feedback about your stay with us. I am glad you got to enjoy our Express Start breakfast and rated the cleanliness so highly. I am saddened that the bathroom was not up to your expectations. I just want to let you know that we will be undergoing a renovation at the... More 

Manassas, Virginia, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

We arrived late to check in due to traveling all day. The gentleman at the desk (Night Audit) was very short and did not look at all happy to be there. There was no welcome, no smile, nothing. When I came down a bit later to ask for an extra blanket (because even though the AC was turned up warmer... More 

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hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Brandi, I am very saddened to hear of your recent experience at the hotel. I want you to know that I take your comments very seriously. Simply put, I will not tolerate an employee that treats a guest the way he treated you! Please accept my sincere apology. I truly appreciate that you took the time to share your... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2015

We stayed here for one night, family of four on a roadtrip. Staff was very Friendly, room comfortable, breakfast not too great. The hotel has a small pool and the kids enjoyed that for a bit. I uses the gym, it is small but has what you need. Both times we were the only ones using the facility. Room was... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Minifo, We are glad your stayed with us during your families travels. We are disappointed that we did meet your expectations for your stay. We will review the issues you brought up to us and and ensure your next stay with us exceeds your expectations. I value your feedback and utilize it as a tool for making our hotel... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 13, 2015

We stay in a lot of holiday Inns...I couldn't wait to leave this one. The front desk guy seemed preoccupied at check-in and made no mention of our IHG member status. He was just plain cold. The room was ok. Bed was uncomfortable. The bathroom was awful!!! Lighting was yellow. It was cramped with a weird vanity/sink that was jammed... More 

Was this review helpful? Yes
hiepoughkeepsie, Director of Sales at Holiday Inn Express Poughkeepsie, responded to this review

Dear Heather S, We are saddened that you experienced so many issues at our hotel during your stay. We appreciate the honest feedback of our guests and use it to improve the hotel. Rest assured that we will review every point you made with our department heads and formulate an action plan to solve them. We strive on providing an... More 

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