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All 13 Poughkeepsie hotels

Mercury Grand Hotel

3.0 of 5 Hotel   |   2170 South Rd, Rt. 9, Poughkeepsie, NY 12601
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Mercury Grand Hotel
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Ranked #11 of 13 Hotels in Poughkeepsie
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136 reviews from our community

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    26
    15
    29
    41
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

1) This bank is in FORECLOSURE, no one cares about anything that works there 2) They DO NOT change the sheets between room checkouts...if you DO NOT want to sleep in the previous occupants sheets, you must REQUEST new sheets that YOU CHANGE YOURSELF 3) Our toliet was broken and in response the staff gave us a plunger to plunge... More

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East Islip, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Very poor experience.King room, TV doesn't work , only 2 stations(old box type TV). Called front desk, they will change room, ok, next room was dirty and unable to sleep in one of the queen beds due to what seemed like dried bugs or dirt on the sheet. It appeared that the bedding hadn't been changed in awhile. Windowsill had... More

Was this review helpful? Yes 2
Midland, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

Rates for the room were excellant. staff very helpful great location General manager gave us a ride up to the Mall so we could shop. its a good bang for the buck. We were here for a wedding which was also great.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 27, 2014 via mobile

We booked this on priceline and it looked ok. It had a pool and restaurant. Well when we got there, there were only a few cars in the parking lot and the restaurant is closed. Then we get to our room and I was so grossed out. The room smelled like wet dog, the wallpaper was peeling off the wall,... More

Was this review helpful? Yes 2
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 25, 2014

Arrived around 8 pm on a Saturday with a prepaid reservation. The one front desk agent was totally preoccupied with a group of 6 women whose reservation had been screwed up. I think he was actually on the phone with Orbitz...on hold...forever. When we finally got to the room it was filthy. There were visible sticky stains and glass rings... More

Was this review helpful? Yes 1
Bethlehem, Pennsylvania
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 24, 2014

We stayed here on a budget conscious motorcycle trip through New England. It was a Saturday night, so this was one of the few places in Poughkeepsie that fit our budget. The lobby was certainly nice at one time, but is obviously very worn and in need of some repairs. It was a sunny day, yet something was dripping from... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2014 via mobile

I stay in hotels 8 months a year for work this was the worst I've ever seen. Its not a 3 star. People at the desk have no answers about anything. The halls smell like cat piss. The TVs in every room are all fuzzy because of the satilite.some times they clean your room sometimes they don't.no internet its broken... More

Was this review helpful? Yes 3
Augusta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2014

It was 2:30 in the morning and we had driven for 150 miles and could not find a room available. Every hotel/motel either had weddings booked or graduation. We were exhausted and this was our last chance. It is NOT somewhere where I normally would stay. The desk clerk had a room upstairs that was available. (they have no elevator).... More

Was this review helpful? Yes 3
Palmyra, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2014

We had a clean room. that was it. do not believe the website. it has nothing related to the hotel . no pub,restaurant. no working ice machines, had to go to front desk and deal with the rude desk clerk and wait in line. no local tv channels to check for weather updates.showers sucked.the continental breakfast was a little bit... More

Was this review helpful? Yes 2
Secaucus, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 3, 2014

Even though the website said there was a restaurant and lounge that was not the case. The restaurant was there but when we asked when it opened we were told "it doesn't". There was no rate card or checkout times posted on the door. The front desk called at 11:15 to ask if we were checking out. I said we... More

Was this review helpful? Yes 2
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Additional Information about Mercury Grand Hotel

Address: 2170 South Rd, Rt. 9, Poughkeepsie, NY 12601
Location: United States > New York > Poughkeepsie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercury Grand Hotel 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Poughkeepsie
Best Western Poughkeepsie
Poughkeepsie Best Western

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