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All 13 Poughkeepsie hotels

BEST WESTERN PLUS The Inn & Suites At the Falls

2.5 of 5 Hotel   |   50 Red Oaks Mill Road, Poughkeepsie, NY
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Ranked #3 of 13 Hotels in Poughkeepsie
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Doug980 Monroe, CT
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256 reviews from our community

Traveler rating
    124
    82
    29
    15
    6
See reviews for
106
74
11
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Monroe, CT
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Very interesting hotel but a bit short of staff. Had to ring a bell to get the front desk person (OK), but later when I tried to get the front desk on the phone no one answered. The entry light bulb was burnt out and did not work. The 'free' wifi was a good example of why you should beware... More

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Binghamton, United States
1 review
5 of 5 stars Reviewed yesterday NEW

A nice hotel with a great woodsie feel. I liked the the room,patio, the bar and breakfast area. The fitness room could use improvement but I ran outside and felt safe. I would recommend this hotel. Clean and professionally maintained.

Review collected in partnership with Best Western

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Buffalo, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at the Best Western PLUS The Inn & Suites at the Falls for two nights in early September. The hotel was clean and comfortable, and the staff were all friendly. There is a lovely patio outside for enjoying the complimentary evening beverages. This is a good location for traveling to attractions in the Hudson Valley.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for writing your review. We try to have breakfast items for most dietary needs. Thank you for staying with us. More

Seal Beach, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located in a wooded area next to a beautiful creek. The building is attractive both inside and out and the staff is great. The room we stayed in was well appointed and comfortable. Complimentary drinks in the evening were an unexpected treat and enyoed them while looking out the picture windows of the lounge overlooking the creek.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you!! More

Washington, DC
Top Contributor
58 reviews 58 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Needed to spend a night for business. Room was VERY nice (still Best Western amenities, so bring your own). Towels had strings hanging off. The sole employee was dealing with reservation inquiry phone calls for more than 5 minutes while I was waiting to check-in. Desk clerk was definitely not the hospitable/welcoming type. Overall for the Hotwire price point in... More

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for your review. We are a very small hotel and there is not enough for two people to do at the front desk. On occasions the staff will get a rush and then have nothing to do. If you could call me I would like to figure out who was working 845-462-5770. More

Poughkeepsie, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here in August for one night, service was very good and the staff were very friendly, the view outside the windows at the falls were terrific! The breakfast was decent, probably the only thing we didn't love. Overall we enjoyed our stay.

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us and writing your review. More

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel for an overnight stay on our way to NYC for a Yankees game. We arrived late and left early so we didn't spend a lot of time here. The room was clean and comfortable. The breakfast in the morning was great for someone who is just trying to grab a bite to eat and get out the... More

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for writing your review and staying with us. More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed at this Best Western Saturday August 30, 2014 for one night and we all enjoyed our stay very much. It's a small hotel which makes it feel cozy. The rooms are clean and very nice! The staff at the front desk and the bar (they have a complimentary happy hour each night which was nice after a... More

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us and writing your review. The Manager's Reception is a big hit with our guests. More

Abilene, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have been to this hotel before and I thought I liked it until I stayed two nights at a Hampton Inns. This hotel needs to update its breakfast menu and get more comfortable beds and pillows. The bed frame squeaked and I could hear people walking in the room above. The window was cracked open and both windows were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for posting this. As I said in your last review we take this seriously and are looking into this. As this is not our norm we hope that you come back and see for yourself. More

Jonesboro, Arkansas
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Best Western hotel in Poughkeepsie, NY was quite disappointing overall. Its location is wonderful - in a quiet, exclusive neighborhood and is only 3 miles from Vassar College. The best part of the hotel is the great room / dining room with an attached deck that overlooks a flowing creek; providing a soothing place to relax. We paid a... More

Was this review helpful? Yes 3
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

I am sorry you had issues with the hotel. I am looking into this so that another guest does not have a bad stay as you did. This is not our norm and hope that you give us another chance so that we may show you. More

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Additional Information about BEST WESTERN PLUS The Inn & Suites At the Falls

Address: 50 Red Oaks Mill Road, Poughkeepsie, NY
Phone Number:
Location: United States > New York > Poughkeepsie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn & Suites At the Falls 2.5*
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Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie

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