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BEST WESTERN PLUS The Inn & Suites At the Falls

2.5 of 5 50 Red Oaks Mill Road, Poughkeepsie, NY
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Certificate of Excellence 2014
BEST WESTERN PLUS The Inn & Suites At the Falls
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BEST WESTERN PLUS The Inn & Suites At the Falls
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307 reviews from our community

Traveler rating
    141
    99
    40
    21
    6
See reviews for
122
86
16
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfax County, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of four stayed here 3 nights in early January 2015. The front desk staff, housekeeping staff and other staff were all very helpful and courteous. Because we were a family of four, the front desk staff gave us a larger room with a couch for the same rate as a regular room. We really appreciated that. The room... More 

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for your survey and for staying with us. More 

San Antonio
Top Contributor
82 reviews 82 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here on two previous trips to this area and both were pleasant experiences. This time we were here to visit relatives for the Christmas holiday. Their rooms are comfortable and quiet. I enjoy having a refrigerator in the room to keep cold drinks on hand and a place to keep leftovers. My wife appreciates the plentiful hot water... More 

Review collected in partnership with Best Western

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

We look forward to your return. Thank you. More 

Rockville, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The room was nice looking and spacious, but clearly the last guest was smoking. It's a non-smoking hotel. I'm very disappointed that nobody reported it prior to us getting in late that night. I'm sure they would have moved me if I had asked, but was simply too tired to do anything about it at the time.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

I do apologize for the smoke. We are 100% smoke free and we hate it one someone breaks the rule. I have spoke to our housekeeping staff for future. We would have changed your room. Please come back in the future you will have a much better stay. More 

Daytona Beach, FL
Top Contributor
102 reviews 102 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited in mid-December so temps outside were frigid but inside had a warm homey feeling, including fireplace in the lounge. Ambiance suited the area. Bed was very comfortable, ample breakfast choices, beautiful setting for a winter's day. Front desk helpful in getting boarding passes printed. Price was a good value. Very central to activities in the area.

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us and writing your review. More 

Ocean City, United States
1 review
5 of 5 stars Reviewed December 17, 2014

The hotel was comfortable and clean. Staff was excellent and very professional, as well as personable. I enjoyed my time at this property and the food at the nearby restaurants was good. I would recommend this hotel to family and friends.

Review collected in partnership with Best Western

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for taking the time and writing your review, we were happy to host your stay. More 

Miami, Florida
Top Contributor
66 reviews 66 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 10, 2014

Walked in on a winters night and immediately felt like we had walked into a ski lodge. It was a raw night and somehow the small lobby managed to feel warm, welcoming and comfortable. The room, not to mention the view of the creek/river was exactly right. Pillows were comfy, linens clean, the amenities show thought given to the guests'... More 

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Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you very much for your review and for staying with us. More 

Top Contributor
89 reviews 89 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 7, 2014

Well lit & beautiful location East of town & near campus. Room with King was on the small side. Every worked. Nice towels. Upscale cold breakfast plus make your waffles & hard boiled eggs. Would come again. Very nice staff. Friendly lounge off the lobby with gas fireplace.

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us. More 

Churchville, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

In town for business, I was looking for clean, quiet, and affordable. This Best Western met my objectives. Friendly assistance at the desk. Breakfast was not extensive but adequate and included many selections. Only downside...next time I will bring my own pillow.

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us and writing your review. More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed December 1, 2014

Stayed here overnight to get my daughter to college. Room was spacious and clean. Staff pleasant and available. Decor looks recently updated. Location and views of river lovely. A short drive to shopping area with many chain restaurant options. One of the better Best Wesrerns I've stayed in.

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for your time in writing your review. We hope to see you back. More 

Westport, Connecticut
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 30, 2014

We ate at the nearby Culinary Institute of America in Hyde Park and stayed overnight afterwards. It is a bit confusing when you drive in as there is no sign for the lobby (it's to the left) nor place to stop to check-in, you need to park in the lot and walk to the lobby. They need to remedy that... More 

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for writing your review and giving future guests tips on our area. For future most guests park along the curb while checking in and unlading their bags. Thank you for staying with us. More 

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Additional Information about BEST WESTERN PLUS The Inn & Suites At the Falls

Address: 50 Red Oaks Mill Road, Poughkeepsie, NY
Phone Number:
Location: United States > New York > Poughkeepsie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn & Suites At the Falls 2.5*
Number of rooms: 40
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Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie
Hotel Style:
#2 Family Hotel in Poughkeepsie
#3 Business Hotel in Poughkeepsie
#3 Romantic Hotel in Poughkeepsie

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