We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS The Inn & Suites At the Falls

Certificate of Excellence
Hotel website
Hotel deals
50 Red Oaks Mill Road, Poughkeepsie, NY
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN PLUS The Inn & Suites At the Falls
View Map
Add Photo Write a Review

377 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    166
    123
    54
    26
    8
See reviews for
147
114
17
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (377)
  • Mar-May only
    (71)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (51)
All months
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I Traveled here for business for 2 nights during late August and early September and found the hotel to be in a nice area close to all the restaurants and shopping. Has a nice view of the creek and woods around hotel. It was not overly crowded which led to a relaxing night and plenty of breakfast. I checked in... More 

Was this review helpful? Yes
Orlando, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This is a very lovely hotel in a scenic and convenient location but it is under-staffed and not well maintained. Breakfast is minimal; meagerly presented with no personal help other than the Desk Clerk. Rooms were nicely furnished but halls and elevator is not well maintained.

Review collected in partnership with Best Western

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were impressed with the friendly welcome we were given at this hotel. The receptionist and the lady behind the bar were both very friendly. We enjoyed sitting outside on the patio, even though the noise from the air-conditioning units and close proximity to the road means that it is not quite the quietest location but we too were lucky... More 

Was this review helpful? Yes 1
San Antonio
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We’ve stayed here several times and this is our go to place each time we come to visit. It’s in a location where we do not have to travel far to get to our family. The hotel is clean, friendly and welcoming. The staff is friendly and able to assist with requests. The rooms we’ve stayed in are comfortable and... More 

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for always picking our hotel to stay in and writing your review. More 

Lansdale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is a nice surprise - close to everything but a bit off the beaten path. Easy to get to, room was very nice, desk clerk was helpful with where to order food delivery, and the lounge and patio with a view of the falls is lovely. I'll definitely stay here again when in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you so much for your review and for staying with us. More 

Lyndonville, Vermont, United States
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is certainly one of the nicer Best Westerns in the Northeast U.S. It seems newer and fresher than most, the rooms are large and clean. It's on the south end of town, in a very nice section. Nice staff, typical breakfast buffet. We came during a heat wave and the hallways were STIFLING. Not just warm, uncomfortably hot. Don't... More 

Was this review helpful? Yes 1
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Our 2nd AC unit is under repairs and will take 4 weeks for this massive compressor to come in. We should be getting it soon. Of Course things break down at the worst possible time during heat waves. Unfortunately it is out of our hands and we did bring in lots of fans to try and help this bad situation.... More 

Belleville, Canada
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived around 5;30 on a very hot day and were greeted warmly. We also found out that they had a complimentary happy hour which was nice but poorly staffed. We sat out on the patio, overlooking the river/stream and even had entertainment from a blue heron. The patio could use a little sprucing up...but I am an avid gardener... More 

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for giving us your thoughts and writing your review. More 

Glen Burnie, Maryland
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff was helpful upon checking in, but the bed had been made and the sheets had not been changed. Sheets were dirty. Windows were all unlocked and the room was on ground level. Check your windows before sleeping. Breakfast was terrible. Trash cans were overflowing, there was not enough batter for the waffles.

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

It would be helpful to know who's name the room was registered under. If you could give me a call 845-462-5770. We have made changes to our housekeeping staff last week and I would like to know who cleaned your room. To make sure we solved our problem. More 

Webster, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel employees were very friendly and accomadating to our special needs. We were so relaxed just with the location and attmosphere that we didn't need to rush off for our entertainment. I've never stayed at a hotel that had such an at home feel to it. They were also great at giving directions to places that we wanted to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you we hope to see you back in the future, thank you for your review and for staying with us. More 

Delmar, Maryland
1 review
4 of 5 stars Reviewed 4 weeks ago

Their computer was down, but the staff went out of their way to get us into a room and meet our needs. They need a better back-up plan. The inn is hidden back off the main roads, but a beautiful setting.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Sorry about the computer issue. I have never seen this before that both computers and a external hard drive with back up all went at the same time. Come to find out the power surge protector is not grounded in the wall. But with three new computers all is well. Thank you for being so understanding and for staying with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Poughkeepsie
3.0 mi away
Hampton Inn & Suites Poughkeepsie
3.3 mi away
Holiday Inn Express Poughkeepsie
3.2 mi away
Courtyard Poughkeepsie
Courtyard Poughkeepsie
#1 of 13 in Poughkeepsie
4.0 of 5 stars 316 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Days Inn Poughkeepsie
Days Inn Poughkeepsie
#7 of 13 in Poughkeepsie
3.5 of 5 stars 363 reviews
4.6 mi away
Poughkeepsie Grand Hotel
Poughkeepsie Grand Hotel
#6 of 13 in Poughkeepsie
3.5 of 5 stars 181 reviews
3.2 mi away
Residence Inn Poughkeepsie
Residence Inn Poughkeepsie
#5 of 13 in Poughkeepsie
4.0 of 5 stars 198 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay