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Northern Family Motel

Certificate of Excellence
6775 State Highway 56, Potsdam, NY
Northern Family Motel
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40 reviews from our community

Traveler rating
    21
    11
    2
    5
    1
See reviews for
13
4
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NJ
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Room is small but clean and perfect for a few nights. Satellite TV and fresh fluffy towels. Everything was sold out in the area; Trip Advisor recommendations were on target. Family owned; very friendly and accommodating. Good experience. Will stay again when I the area.

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West Brookfield, Massachusetts
Top Contributor
53 reviews 53 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 21, 2015

Stephanie and Eric are the soul of this motel. They are such wonderful owners and people. Stephanie realized the room I was staying in was too small for me, she moved into a bigger room free of charge. She made sure that anything I needed was taken care of, The room i stayed in was very clean and comfortable. The... More 

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Auburn, New York
Contributor
20 reviews 20 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 31, 2015

Our son has attendedPotsdam for the last 3 plus years and has played two sports. That being said, we have spent more nights than we can count up at Potsdam for games. When we first started coming it was hit and miss with hotels. Super expensive and ok and middle of the road but not ok etc. Then we were... More 

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South Burlington, Vermont
1 review
5 of 5 stars Reviewed January 15, 2015

For more than 6 weeks (from before Thanksgiving to after Christmas of 2014), my wife and I were in Potsdam taking care of her parents as her mother had end-stage pancreatic cancer. The whole scenario was generally terrible, but in the end there was little to do other than accept the situation and help out as much as possible. One... More 

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Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2014

The Northern Family Hotel is just a few miles north of the center of Potsdam, NY (home to SUNY Potsdam and Clarkson University). While it is an older motel (built in the 1950s), the owners have done an excellent job of updating the room amenities while maintaining an element of classic motel charm. Don't expect modern rooms like you would... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 15, 2014

This has been our 4 time their ! It has always been very CLEAN & NEAT we recommend it !! A very good place to stay for the price ! We will definitely go back next year for the Potsdam Craft Fair !! The location is very good for us ! The staff was wonderful ! & also the have... More 

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Lancaster, New York, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed November 14, 2014

We stayed for a night in Nov. 2014. Our room was very nice with 2 queen beds and a nice bathroom. It even had a fridge and microwave and a new flat screen T.V. The continental breakfast was more than adequate and the lady who was checking in and doing the breakfast was very nice! We definitely plan to stay... More 

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Penetanguishene, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014

I booked the Northern Family Motel for a sports team recently and I cannot say enough great things about our stay with Stephanie and Eric Matott! From check in to check out, they were awesome!!!! When we arrived, there were goody bags to welcome us and we instantly fell in love with the charming family atmosphere of the motel. The... More 

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Lindsay, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

The Northern Family Motel is awesome. The hosts Stephanie and Eric are fantastic. The Back Forty and The Barn are great as well. The comfy cozy office for Continental breakfast is just that very welcoming. I would not hesitate to recommend this motel in Potsdam NY. The staff are wonderful. Our room was kinda small BUT we had a lot... More 

Was this review helpful? Yes 1
Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 4, 2014

This motel did not live up to the other reviews I read here on TripAdvisor. This is an older motel showing signs of its age. Others mentioned renovations - we had room 7 in mid September 2014 and I doubt that room has seen any renovations (other than repairs) since it was built. The room was incredibly small, the bed... More 

Was this review helpful? Yes 2
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