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Northern Family Motel

Certificate of Excellence
6775 State Highway 56, Potsdam, NY
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Best prices for: 1 room 1 guest
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46 Reviews from our TripAdvisor Community

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Traveler rating
    23
    15
    2
    5
    1
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16
5
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (9)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (7)
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West Brookfield, Massachusetts
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I called Stephanie (one of the owners) on very short notice looking for a room for a 2 night stay. She juggled and made it happen! Once again, I got a clean and comfortable room. I feel like a broken record, but the breakfast that is served is worth the stay. Their "continental breakfast" is the best I've ever had,... More 

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Hartford, New York
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We love staying at family owned/run properties like this. It was only a super easy, couple of minute drive outside of Potsdam. The room was outdated but very clean and serviceable. The bed was pretty comfortable and and I had the most comfortable pillow I have ever had in my life. The evening bonfire was a nice added touch that... More 

Was this review helpful? Yes 1
Kingston, Canada
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nicely maintained, quiet, pet-friendly motel two miles outside of Potsdam. Accommodations are basic and simple. Continental breakfast was included and served in a very charming breakfast area, or you could do as we did and opt to sit on the outside patio. My companion and I were quite satisfied with our choice. Owners are very accommodating and... More 

Was this review helpful? Yes 1
Merrimack, New Hampshire
Level Contributor
6 reviews
4 of 5 stars Reviewed July 2, 2015

We stay here whenever we are visiting our daughter at Clarkson University. The owners are extremely friendly and helpful. The rooms are always neat and clean. We have enjoyed visiting with the owners and other guests in the morning at breakfast and around the fire pit in the evening.

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Norwood, New York
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed June 13, 2015 via mobile

My husband and I stayed here just one night while in the midst of selling our home and relocating. We had our 3 bulldogs with us as well. There was no problems at all in bringing them. The owner even gave us a discount on the pet fee because we had 3. She even offered me the choice of a... More 

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West Brookfield, Massachusetts
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 21, 2015

This was my second visit, my first since there they had a fire in their living quarters/office. The fire did not affect the motel building itself. They redid the barn on the property and their "new office" is wonderful and inviting. The room I stayed in was clean and comfortable. Stephanie's "continental breakfast" is not a traditional continental breakfast, it... More 

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NJ
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 7, 2015

Room is small but clean and perfect for a few nights. Satellite TV and fresh fluffy towels. Everything was sold out in the area; Trip Advisor recommendations were on target. Family owned; very friendly and accommodating. Good experience. Will stay again when I the area.

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West Brookfield, Massachusetts
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 21, 2015

Stephanie and Eric are the soul of this motel. They are such wonderful owners and people. Stephanie realized the room I was staying in was too small for me, she moved into a bigger room free of charge. She made sure that anything I needed was taken care of, The room i stayed in was very clean and comfortable. The... More 

Was this review helpful? Yes 2
Auburn, New York
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 31, 2015

Our son has attendedPotsdam for the last 3 plus years and has played two sports. That being said, we have spent more nights than we can count up at Potsdam for games. When we first started coming it was hit and miss with hotels. Super expensive and ok and middle of the road but not ok etc. Then we were... More 

Was this review helpful? Yes 9
South Burlington, Vermont
1 review
5 of 5 stars Reviewed January 15, 2015

For more than 6 weeks (from before Thanksgiving to after Christmas of 2014), my wife and I were in Potsdam taking care of her parents as her mother had end-stage pancreatic cancer. The whole scenario was generally terrible, but in the end there was little to do other than accept the situation and help out as much as possible. One... More 

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