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All 14 Plattsburgh hotels

Holiday Inn Plattsburgh

3.0 of 5 Hotel   |   412 Route 3, Plattsburgh, NY 12901
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Ranked #6 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 6 days ago
JJH1764 Charlottesville, Virginia
  • Overview
  • Reviews (126)
  • Photos (51)
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  • Room tips (16)
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126 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Charlottesville, Virginia
Top Contributor
76 reviews 76 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

You're not likely to find anything exceptional at this hotel conveniently located off of I-87. At the same time, you are not likely to experience any major issues either. The staff was efficient and helpful at check-in. The breakfast was okay but I have had better at Holiday Inn Express properties in many cities. The room was fine but not... More

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Montreal, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stay at several hotels in Plattsburgh and they're almost the same but I like this one. Very clean, the room was spacious enough, two large bed with a lot of pillow. The pool is large, the staff was great and we specially love the breakfast in the morning. I recommend the Holliday Inn.

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hiplbny, Public Relations Manager at Holiday Inn Plattsburgh, responded to this review

We appreciate your feedback and we plan to share it with our staff and management. We are so glad to hear you enjoyed our continental breakfast, pillows, staff and pool. We hope to see you again! More

Highgate Center, Vermont
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travel to the Plattsburgh area often but have never stayed at the Holiday Inn before. Due to late reservations - many of the regular places we stay were full. The hotel was clean and staff were great. The pool was very clean and a great time! We couldn't find a map of the hotel - so when we first... More

Was this review helpful? Yes 1
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

We are thrilled to hear that you found your stay to be a "pleasant new experience!" Thank you for staying with us and we look forward to seeing you again. More

Montreal, Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 31, 2014

I have stayed at this hotel may times and have always enjoyed my time there! The hotel has alot to offer with a beautiful pool and very friendly staff. The rooms are average, but clean and the breakfast room is very nice! They have a small game area and a bar. Overall I enjoy and make it my regular place... More

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Plattsburgh, New York
1 review
5 of 5 stars Reviewed May 29, 2014 via mobile

I travel a lot for work and this is one of the best places I've stayed in a long time. Very comfortable with lots of extras. Recommend it to anyone looking for a nice hotel in Plattsburgh. The staff was very friendly and made me feel right at home.

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Saint-Lambert, Canada
4 reviews 4 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 21, 2014

If you're looking for a modern hotel, this is definitely not the hotel to go to. However, I highly suggest to bring your own pillows since they have the extra puffy decorative ones to sleep with, both my boyfriend and I had really sore necks the next morning. The service was fine, the continental breakfast as well. The cost wasn't... More

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hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking time to review your stay. We use these reviews to identify areas where we can improve and appreciate your insight. As a result, we do have new pillows as a part of our update now. Each bed has two kind of pillows soft and firm as per our Holiday Inn pillows standard.Also there are four pillows... More

Senior Contributor
43 reviews 43 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 6, 2014

This is not the nicest. It is ok. You could do worse. That said, the room stinks like a litter pan. It is just one night, so I will live. I will say that it irks me to no end when I have to use the hangers that are bolted to the rod... Really??? can I just hang a shirt... More

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IHGCare, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Dear Pathrep, Thank you for your comments about your recent visit. I am sorry if you weren't completely satisfied with the condition of the room that you were given. I have taken note of your valuable feedback and this shall be addressed with management to consider for upgrades and improvements. We all hope you give us another opportunity to make... More

5 reviews 5 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2014

I've stayed at this hotel twice lately and both times my family and I have had enjoyable stays. The rooms are spacious and clean. The beds are very comfortable as well. The bedding and pillows are very high quality. The Hotel is located right across the street from plenty of good shopping spots and restaurants and it has easy access... More

Was this review helpful? Yes 3
Gorham, Maine
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 4, 2014

I should say this comment only applies to the gentleman closing up in the dining area. I asked at the front desk for a spoon. I was directed to the dining area. There was someone there closing down for the night reviewing receipts and paperwork. He blatantly ignored me as I patiently waited for a minute or so, not even... More

Was this review helpful? Yes 1
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

I am very sorry to hear about your experience at our hotel. We take our service to our IHG rewards members very seriously. Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

Had to visit for work. Hotel was clean and quiet and the staff was very friendly. Enjoyed the free continental breakfast as well. The fridge and microwave are an added bonus. The restaurant had decent food too. Room was spacious and rates are comparable.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Plattsburgh

Address: 412 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Plattsburgh 3*
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Also Known As:
Holiday Inn Plattsburgh Hotel Plattsburgh
Plattsburgh Holiday Inn

51 photos of this hotel

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All traveler photos (9)
Room/suite (4)
Hotel & grounds (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (43)
Hotel & grounds (12)
Dining (5)
Room/suite (9)
Pool/beach area (3)
Other (14)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Plattsburgh
Hotel Class
Official Description (provided by the hotel)
Relax in splendor at the foot of the Adirondack Mountains-wander through a city with a historical background-then tour beautiful Lake Champlain. The Holiday Inn Hotel Plattsburgh is conveniently located at the intersection of I-87 and Route 3 at Exit 37. The Plattsburgh Holiday Inn hasWireless and Wired Internet connections, new beds and pillows, and a comfortable, home-like atmosphere, we are proud to say that we have the finest property of all the Plattsburgh Hotels. We are minutes away from many local businesses and just a short drive to all area attractions. Lake Champlain, Ausable Chasm, and CVPH (Champlain Valley Physicians Hospital) are just some of the locations that are minutes away. Also, Burlington, VT is just an hour from our entrance. We are also just 1 hour from Lake Placid, the Olympic Center, and for skiing, the internationally famous Whiteface Mountain. The Canadian Border is only 25 minutes away and Montreal, QC is an hour from our I-87 exit. During the summer, there are several professional and amateur Plattsburgh Fishing Tournaments that take place right on Lake Champlain. Whatever your reason for coming-business or pleasure-let our friendly and professional staff at the Plattsburgh Holiday Inn show you the North Country's famous hospitality. ... more   less 
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