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All 14 Plattsburgh hotels

Holiday Inn Plattsburgh

3.0 of 5 Hotel   |   412 Route 3, Plattsburgh, NY 12901
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66%
Ranked #6 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
MJBaer Ocean Park, Washington
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  • Reviews (129)
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129 people have reviewed this hotel

Traveler rating
    40
    44
    23
    13
    9
See reviews for
42
37
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Ocean Park, Washington
Top Contributor
119 reviews 119 reviews
61 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

This seems to be an older property, or at least it seems by the look. That said, the service was very good. There is a restaurant and lounge off the lobby, but I chose elsewhere so cannot offer my experience. The hotel is well located near good restaurants and shopping. If you chose, there are a number of places you... More

Was this review helpful? Yes
hiplbny, Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking the time to relay your comments regarding our property during your recent stay. I'm delighted to know that you like our location and found our staff friendly. I am sorry we were not able to exceed or at least be at par with your expectation. While we understand that your stay was not 100% satisfactory, we... More

Contributor
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this Holiday Inn on a quick trip through Plattsburgh. The room was clean, with a nice TV and fridge. The staff were very friendly and helpful and there was tons of free parking. It was also very close to lots of shopping in the area. I did not like that the walls seems to be really thin and... More

Was this review helpful? Yes
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you very much for staying with us and of course thank you so much for your review, which is very much appreciated. Whilst I was very pleased to read all your positive comments about the staff and the hotel itself, I was certainly very disappointed to learn that your stay was marred by the WIFI.We also have wired internet... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed in for one night and it was alright! Front desk was friendly and we we're able to check-in early which was nice. The room was nice and spacious, lots of room even with the king size bed. Bathroom was a bit small, but nothing to be worried about. The fan didn't work though, not sure about that. Also, the... More

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hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking the time to write a review about your experience at our hotel. I apologize that you had some difficulty with AC and the breakfast . We are always willing to make accommodations for our guests with needs and would be happy to address that with you further. Your comments enable us to strive to provide all... More

Portsmouth, Rhode Island
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed at the Holiday Inn two nights recently and was disappointed. The bathroom has a very small counter space and the room smelled a little like smoke. The air conditioner was the biggest problem. It was extremely cold and noisy and when turned low it didn't cool at all. I would try other hotels in the area. The Hampton Inn... More

Was this review helpful? Yes
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for your feedback and for choosing our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. I apologize that your room smelled like smoke and A/C did not function properly.We are upgrading our A/C in rooms. Rest assured that your comments will be documented and... More

Charlottesville, Virginia
Top Contributor
77 reviews 77 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 16, 2014

You're not likely to find anything exceptional at this hotel conveniently located off of I-87. At the same time, you are not likely to experience any major issues either. The staff was efficient and helpful at check-in. The breakfast was okay but I have had better at Holiday Inn Express properties in many cities. The room was fine but not... More

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IHGCare, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Dear JJH1764, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Montreal, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 30, 2014

I've stay at several hotels in Plattsburgh and they're almost the same but I like this one. Very clean, the room was spacious enough, two large bed with a lot of pillow. The pool is large, the staff was great and we specially love the breakfast in the morning. I recommend the Holliday Inn.

Was this review helpful? Yes
hiplbny, Public Relations Manager at Holiday Inn Plattsburgh, responded to this review

We appreciate your feedback and we plan to share it with our staff and management. We are so glad to hear you enjoyed our continental breakfast, pillows, staff and pool. We hope to see you again! More

Highgate Center, Vermont
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

We travel to the Plattsburgh area often but have never stayed at the Holiday Inn before. Due to late reservations - many of the regular places we stay were full. The hotel was clean and staff were great. The pool was very clean and a great time! We couldn't find a map of the hotel - so when we first... More

Was this review helpful? Yes 1
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

We are thrilled to hear that you found your stay to be a "pleasant new experience!" Thank you for staying with us and we look forward to seeing you again. More

Montreal, Canada
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 31, 2014

I have stayed at this hotel may times and have always enjoyed my time there! The hotel has alot to offer with a beautiful pool and very friendly staff. The rooms are average, but clean and the breakfast room is very nice! They have a small game area and a bar. Overall I enjoy and make it my regular place... More

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Plattsburgh, New York
1 review
5 of 5 stars Reviewed May 29, 2014 via mobile

I travel a lot for work and this is one of the best places I've stayed in a long time. Very comfortable with lots of extras. Recommend it to anyone looking for a nice hotel in Plattsburgh. The staff was very friendly and made me feel right at home.

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Saint-Lambert, Canada
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 21, 2014

If you're looking for a modern hotel, this is definitely not the hotel to go to. However, I highly suggest to bring your own pillows since they have the extra puffy decorative ones to sleep with, both my boyfriend and I had really sore necks the next morning. The service was fine, the continental breakfast as well. The cost wasn't... More

Was this review helpful? Yes
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking time to review your stay. We use these reviews to identify areas where we can improve and appreciate your insight. As a result, we do have new pillows as a part of our update now. Each bed has two kind of pillows soft and firm as per our Holiday Inn pillows standard.Also there are four pillows... More

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Additional Information about Holiday Inn Plattsburgh

Address: 412 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Plattsburgh 3*
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Also Known As:
Holiday Inn Plattsburgh Hotel Plattsburgh
Plattsburgh Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Hotel Style
#1 Green Hotel in Plattsburgh
Hotel Class
Official Description (provided by the hotel)
Relax in splendor at the foot of the Adirondack Mountains-wander through a city with a historical background-then tour beautiful Lake Champlain. The Holiday Inn Hotel Plattsburgh is conveniently located at the intersection of I-87 and Route 3 at Exit 37. The Plattsburgh Holiday Inn hasWireless and Wired Internet connections, new beds and pillows, and a comfortable, home-like atmosphere, we are proud to say that we have the finest property of all the Plattsburgh Hotels. We are minutes away from many local businesses and just a short drive to all area attractions. Lake Champlain, Ausable Chasm, and CVPH (Champlain Valley Physicians Hospital) are just some of the locations that are minutes away. Also, Burlington, VT is just an hour from our entrance. We are also just 1 hour from Lake Placid, the Olympic Center, and for skiing, the internationally famous Whiteface Mountain. The Canadian Border is only 25 minutes away and Montreal, QC is an hour from our I-87 exit. During the summer, there are several professional and amateur Plattsburgh Fishing Tournaments that take place right on Lake Champlain. Whatever your reason for coming-business or pleasure-let our friendly and professional staff at the Plattsburgh Holiday Inn show you the North Country's famous hospitality. ... more   less 
Number of rooms
102

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Plattsburgh and other travelers.
1 question
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27 days ago

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Questions? Get answers from Holiday Inn Plattsburgh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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