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All 14 Plattsburgh hotels

BEST WESTERN PLUS The Inn at Smithfield

3.0 of 5 Hotel   |   446 Route 3, Plattsburgh, NY 12901
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80%
Ranked #4 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
AnneBMorris Montreal, Canada
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301 people have reviewed this hotel

Traveler rating
    140
    99
    38
    11
    13
See reviews for
100
99
13
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

I recently stayed at the best western inn at Smithfield in plattsburg ny and was quite disappointed. We arrived late, 11 PM after getting my room key I drove around the back of the building to an entrance door near my room. I was disappointed to see a cigarette ash tray right next to the entrance. I specifically booked this... More

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rhinebeck, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

poor checkout process, and poor service. quoted price was different at check in and then price changed again at check out. I left a package in the room, which they mailed to me. the amount of shipping then went up after they already got my cc

Review collected in partnership with Best Western

Was this review helpful? Yes
Montreal, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Close too shopping. Ground Round restaurant right behind, great food. Easy access from hwy. Excellent FREE breakfast with tons of choices. Great pool. You can use your AirMiles or Best Western points to pay. Going back this winter coming for relaxing, shopping, pool, get away from winter experience.

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Ottawa, ON
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our son plays on a baseball team and we went to Plattsburgh for a tournament over a weekend in July and stayed at the Best Western Plus, The Inn at Smithfield. From the moment we arrived the stay was great. Checkin was quick and friendly with complimentary cookies available. The room was clean and comfortable and even with the team... More

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ny
Top Contributor
71 reviews 71 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed one night in Plattsburgh at this hotel. While all the common areas were nice, the room that we had called a suite, was quite dreary. Lighting was poor. The suite was a bedroom with another room connected by a door to a room with dreary lighting and a big jaccuzzi. Didn't really see the point. The gym was... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your comments about my property. I believe the suite you stayed in was one of two smaller two rooms suites we have rather than the much larger and spacious two room King Suites. Your comment about lighting is understood and I will look into what can be done to improve the situation. Safe travels to you and... More

plattsburgh, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Much of the food by breakfast was kosher. Including bagels, danishes and muffins. Just ask the waitress to show you the containers in the kitchen. She was more than happy to assist me. They also had an indoor pool that was a very comfortable temperature.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind comments. I am glad Clara showed you what you needed to see. Safe travels to you and your family More

Hopatcong, NJ, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Every thing was perfect; the staff was very professional and friendly, the room was clean and comfortable, Pub 99 was attached to the hotel making dining also convenient. I definitely recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am glad you enjoyed your stay at my hotel and the food and beverage service of the 99 restaurant. Thank you for using TripAdvisor. Safe travels to you and your family More

1 review
5 of 5 stars Reviewed 1 week ago

Stay on the executive suite and it was really nice the only problem is the spare bed where the mattress is awful, but on the king size bed you can sleep like a king, the jet tub is excellent to relax I will recommend this hotel for sure but don't sleep on the roll out sofa bed lololol

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thanks for using TripAdvisor and for staying with us. We have some new sofa beds on order but I agree with you they are tough to sleep on because folding a mattress three times and store them that way is tough on any mattress. Safe travels More

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is at a great location, so many things to do within an hour's drive. Easy access 2 great places to dine on the property. Staff is more than accommodating. Rooms were very nice and clean. I worked with the Lisa in Group sales very closely and she went way beyond her title, she assembled bags for all of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thanks for staying with us and acknowledging Lisa. I will be sure she sees it. I also appreciate you sharing your experiences on TripAdvisor. Safe biking to you and your family More

Montreal, Canada
Top Contributor
108 reviews 108 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for a small shopping spree. Great place. Close to everything. Pleasant staying. Nice room, very comfortable beds. Very good breafast in the morning. Very neat, no bad smell. Huge building. Like 3 different wings. We were on the second floor. One of the rare weak points is that in two of these three wings, if you are... More

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for your extensive kind words about my property. I will be sure to pass them on to the staff. We do have an elevator servicing 24 units on the second floor of the first wing. I was not able to afford placing three more elevators servicing the other 3 wings. Please feel free to request rooms... More

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Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Address: 446 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style
#2 Business Hotel in Plattsburgh #4 Romantic Hotel in Plattsburgh #4 Family Hotel in Plattsburgh
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Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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