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All 14 Plattsburgh hotels

BEST WESTERN PLUS The Inn at Smithfield

3.0 of 5 Hotel   |   446 Route 3, Plattsburgh, NY 12901
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80%
Ranked #4 of 14 hotels in Plattsburgh
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
James M Hillsboro, United States
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242 people have reviewed this hotel

Traveler rating
    111
    82
    32
    8
    9
See reviews for
81
86
9
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Hillsboro, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very clean nice rooms. The only issue we had was the exit off the highway from the north. Not an easy exit, must get off one early. Hotel is close to everything you need and is in walking distance to food and shopping.

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for the feedback and for using TripAdvisor. I am sorry you had difficulty at the exit. Safe travels to and your family. More

Eastman, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This Best Western Plus Hotel located in Plattsburg , NY is a very good place to rest before leaving by plane or returning from a flight . The free shuttle to and from the airport is well appreciated. The free breakfast is complete and the hours are from 6:00 to 10:00 am. The employees are friendly and does a professionnal... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I appreciate the kind words and I will be sure to pass on to the staff. Thank you for acknowledging them. Safe travels to you and your family. More

Rensselaer, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel to the Plattsburgh area once a month for work. Each time I stay at the Best Wetsern Plus The Inn at Smithfield. I have never had an issue, the staff is always pleasant and the room always clean, what more can you ask for when away from home.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for your continued support over the years. I also appreciate you taking the time to take the survey with TripAdvisor and acknowledging our staff. Safe travels More

Oswego
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location, nice breakfast, excellent fitness center. Very nice pool. Lots of rooms. Ordered chinese for dinner. Excellent, ask front desk for information. Good cable selection and fast internet. Would stay again. Good business rate. Near shopping and nice restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Glad you enjoyed your stay and your Chinese dinner. I appreciate the extra time it takes to report on your stay with TripAdvisor. Safe travels to you and your family More

Potsdam, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

-wonderful, accommodating staff - shuttle service takes you to airport but if you have a car you can't leave your car at hotel so why have a shuttle service? - I had to drive to airport and pay $7.00 a day at the crowded parking lot. I couldn't park in economy because it was full. -newly renovated facility is beautiful... More

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind comments about my property and staff. I am sorry we are not able to leave your car at the hotel. The reason why is because of lack of space to hold all of the cars necessary for Travelors on extended stays to Florida. The parking cost at the airport is very reasonable.. We have the... More

Fair Haven, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Whenever I travel in the North East Region of NY or VT, I always trip to stat at the Inn At Smithfield, Plattsburgh, NY. The rooms are good, the pool is super and the best thing is that there is a Ground Round on Site that I can charge my meal to. And If I want to change it up... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for using trip advisor to report on your stay and continued business . I appreciate you acknowledging the renovations we have made. Safe travels to you and your family. More

Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice rooms, comfy bed, nice pool, excellent FREE breakfast, lots of TV channels, fridge, microwave and coffee maker in room. 24 hour coffee downstairs. Exercise room and comfy lounge. Nice over all experience but it was quite expensive for Plattsburgh.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thanks for taking the time to report on your stay. I will be sure to share with our staff. More

Chambly, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been coming to this hotel for years and the service is always great. The staff is always very friendly, always greets you in a warm and sincere way. The most recent improvements to the actual facilities are great also. The accommodations and decor are looking better every time we visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for your kind comments. I will be sure to pass them on to the staff of both hotel and restaurants. Safe travels to you and your family. More

montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Arrived in March 2014 during spring break. Came to Plattsburgh for affordable shopping. Stayed at hotel 1 night. Excellent service. Beds were comfortable. Easy access to shopping mall and restaurants. Had breakfast in morning which was complimentary. Overall quality of food was amazing. Will come again in future. Will recommend to friends and family.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for using TripAdvisor to provide us with feedback on your stay. I will be sure to pass on your observations to the staff. Safe travels to you and your family More

mont-saint-hilaire, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

Booked the hotel room on a last minute decision. Did not want anything fancy and that's what we got. Pet-friendly hotel so expect to hear some annoying barking. Not well sound-insulated so expect to hear everyone walking by your door. Family friendly so expect to hear kids running and yelling even late at night. The room was clean and the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for using TripAdvisor and completing a survey, I am sorry that some guests and their families made noise in the hallways. Please feel free to advise the front desk of unreasonable disturbance as we have protocols we follow to do our best to control that. More

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Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western Plus The Inn At Smithfield Hotel
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Address: 446 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Plattsburgh
#3 Family Hotel in Plattsburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
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