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BEST WESTERN PLUS The Inn at Smithfield Hotel, Plattsburgh

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BEST WESTERN PLUS The Inn at Smithfield

3.0 of 5
446 Route 3, Plattsburgh, NY 12901
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BEST WESTERN PLUS The Inn at Smithfield
42 traveler photos
Ranked #3 of 14 hotels in Plattsburgh
4.0 of 5 stars 124 Reviews
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124 reviews from our community

    Trip type
Traveler rating
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    51
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    7
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Date Rating
Delray Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“It was a chance when our rental car was not available”
4 of 5 stars Reviewed May 16, 2013 NEW

We decided to spend a night at best Western in Plattsburg. the booking for our rental car got mixed up between Pitsburgh and Plattsburg NY it was a chance meeting with one of the finest hotels I have been to. Great beds, bathrooms well equipped and swimming pool just outside our sliding door. In the morning a fantastic buffet breakfast... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
May 18, 2013

Thank you very much for the taking the time to write a review in TripAdvisor. I will be sure to share your comments with the staff. The confusion between Plattsburgh and Pittsburgh happens often even in TripAdvisor spell check. Both are great places to live though. More

coopersburg pa
Top Contributor
78 reviews 78 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
“Adequate For A One Night Stay”
3 of 5 stars Reviewed April 26, 2013

Our party of two couples stayed only one night and found this hotel to be average. I had made arrangements to be picked up by the hotel shuttle at the train station. Our train arrived about 15 minutes late, yet no shuttle service was waiting for us. The train station was closing, leaving us to wait outside, so we opted... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
April 28, 2013

Thank you for using TripAdvisor in addition to our own survey we use. As discussed with you in e-mails yesterday the train was late and we did send a staff member to pick you up. He also had to pick up a traveler at the airport. With the train being late he went to the airport first and was on... More

Portland, Maine
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Great Value”
5 of 5 stars Reviewed April 24, 2013

We have stayed at this particular hotel many times and our stays have consistenly been excellent. This hotel has a swimming pool, laundry area (just one washer/dryer), exersise room which is adequate, two restaurants, one of which is attached to the hotel- The Ninety-nine and The Ground Round Grill is a few steps out the back door adjacent to this... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
April 25, 2013

Thank you very much for using TripAdvisor and your very favorable comments about my hotel. We really do try our best to listen to what our guests and staff are saying regarding our business. Thank you for acknowledging those efforts. These comments allows us to be more aware of issues that may occur and corrected quickly or pass on compliments... More

1 review
1 helpful vote 1 helpful vote
“good time”
5 of 5 stars Reviewed April 20, 2013

We had a evry good stay. The room are very nice and clean the people are so friendly and will be there again.Love the breakfast The hotel is one of the best in town and price is great. Will tell all my friends to stay therethey will have the best time.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
April 21, 2013

Thank you very much for taking the time to fill out the survey and using TripAdvisor. It was very nice of you to acknowledge the staff and I will be sure they see your comments. Thank you for your business and support More

Chateauguay, Canada
2 reviews
“Best Western is the place to stay.”
5 of 5 stars Reviewed April 8, 2013

This is the second time my wife and I have stayed at this location and we're never disappointed. The front desk staff are extremely friendly and helpful. We had a king room, top floor near the pool, which we didn't get to use on this trip but we have used it in the past and enjoyed it. They also have... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
April 10, 2013

Thank you very much for your kind comments about the staff and our property. I will be sur eto share with the staff I also thank you for using TripAdvisor for providing us feedback on your stay. It is of great value to the traveling public as well as being very useful to us as owners and operators. More

Dorval
2 reviews
1 helpful vote 1 helpful vote
“Excellent location”
5 of 5 stars Reviewed April 2, 2013

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Review collected in partnership with Best Western

Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
April 10, 2013

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mascouche
1 review
“Great place for Canadians looking for a hotel to stay for shopping .”
5 of 5 stars Reviewed March 23, 2013

We stay at hotels frequently (50 times per year). This hotel gives you the best bang for you buck. It is clean, breakfast better than most and the staff is very cordial.Any one booking here should make sure front desk is aware of their preferences to avoid area with more noise (pool area) or second floor if not suitable. My... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
March 24, 2013

Thank you for using TripAdvisor. I know it takes time to fill out the survey but we really like to get input and react to any issues. Good advice about the pool area. I appreciate the comments about the Inn and our staff and I will be sure they see them More

Intervale, NH
Top Contributor
173 reviews 173 reviews
58 hotel reviews
Reviews in 95 cities Reviews in 95 cities
139 helpful votes 139 helpful votes
“Tiny Room, Nothing Special Breakfast, Broken Computers”
3 of 5 stars Reviewed March 15, 2013

Went there primarily to watch the figure skating world championships on the CBC (Canadian station). Although my husband is an Elite Level member we were not upgraded even though hotel only about 1/4 full. We had a tiny room with one queen bed that cost $100 (off-season), heating system didn't work very well, either too hot or too cold. Had... More

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See 2 more reviews by MeaganLeigh for Plattsburgh
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
March 18, 2013

I apologize for our staff missing an opportunity to upgrade you to an available room because . I will look into why this occurred and take appropriate corrective action. The room you were assigned to is a small room normally assigned to a single traveler who will not be there a long time. There are 22 of those small rooms... More

Quebec
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Hotel!”
5 of 5 stars Reviewed March 15, 2013

We have stayed at this Hotel for the week-end. I think among other Hotels this was a very good choice! Clean, Nice, Excellent Service. What you can ask more? Simply Amazing! Very nice room, and bathrooms! Amazing location.

Was this review helpful? Yes 1
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
March 16, 2013

Thank you very much for your business and for using TripAdvisor. I appreciate you taking the time to fill out the surveys and providing us feedback. I will be sure to share with staff. Safe travels More

St Ferdinand
1 review
“as usual this was a pleasant stay”
5 of 5 stars Reviewed March 14, 2013

Was this review helpful? Yes

Review collected in partnership with Best Western

Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
March 15, 2013

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Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western Plus The Inn At Smithfield Hotel
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Address: 446 Route 3, Plattsburgh, NY 12901
Phone Number:
Region: United States > New York > Plattsburgh
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Family Hotels in Plattsburgh
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN PLUS The Inn at Smithfield
446 Route 3
Plattsburgh, NY 12901
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