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All 14 Plattsburgh hotels

BEST WESTERN PLUS The Inn at Smithfield

3.0 of 5 Hotel   |   446 Route 3, Plattsburgh, NY 12901
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80%
Ranked #4 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
A recent review
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284 people have reviewed this hotel

Traveler rating
    133
    94
    35
    10
    12
See reviews for
93
98
13
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful hotel, very kind staff, big rooms, go from room balcony right into a great pool. Very good breakfast. Overall one of the best I have stayed at in a long time and I have been all over the USA.

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for your kind acknowledgements of property and staff. I also appreciate the time it takes to complete surveys and for you using TripAdvisor. Safe travels to you and your family More

Buckingham, United Kingdom
Top Contributor
96 reviews 96 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

There is no way this is worth 80$ MORE than a Super 8. That is my only reason for rating it so low. Sorry. Yes it has a pool but when the drive has been long, all you want to do is crash into bed.Then effectively you are paying $80 for breakfast/

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am sorry you were not happy with the price I charged for the room and the amenities that are part of it. I am glad that price was the only negative thing that caused you to rate my property so low. Safe travels to you and your family. More

WOODBRIDGE
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nice facility. Professional, courteous and very helpful staff all with a smile. Better than average hotel pool. Two walk to real restaurants, one attached, other adjacent. Some rooms do have a long inside walk from front desk.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am glad you enjoyed your stay and the full service restaurants we have on property. Please feel free to request a room closest to the registration area as we do have about half of our 126 rooms fall into that category. Safe travels to you and your family. More

Hammondsport, New York
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here both times I have been visiting plattsburgh. Rooms are clean, bathrooms could stand a little upgrading,but clean. Nice accommodating staff. Convenient parking near your room. The on site restaurant is nice, pub/sports bar. Good food and cold beer. Seems to be a good value and it's about a mile and a half maybe two from SUNY Plattsburgh. Oh... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind comments and for using TripAdvisor. I will be sur eto pass your comments on to the staff. Safe travels More

Brick, N.J., United States
1 review
5 of 5 stars Reviewed 1 week ago

Have been to this location at least 8 times in the last four years. Really have nothing to complain about except the loose toilet seat. Clean, friendly, conveinent for my purposes and reasonably priced.

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for using TripAdvisor and your support. Safe travels to you and your family More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here during my son’s baseball tournament in July. This location is ideal for a group such as a baseball team. There is a large indoor pool (no lifeguard) and an outdoor area to sit where you can look into the pool area. This is great for parents to get together but also keep an eye on kids. The... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your comments and using TripAdvisor. I appreciate the acknowledgement of the staff and will be sure to pass on to them. We do have larger bedded rooms and suites but all have medium firm pillow top mattresses. Safe travels to you and family. More

Melville, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

We always stay here on our way to and from Canada. And we will continue to do just that. This is a truly first-class hotel, with great rooms, amenities, and staff. The pool is exceptional, and the guests, from both Canada and the U.S., are always fun to speak with.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for the repeat business over the years. I am glad you enjoyed our staff and fellow guests.Safe Travels! More

mONTREAL, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I have never had a problem with stays at Best Western Hotel in Plattsburgh , NY. Each year we have a "girls" weekend and we have tried others but prefer Best Western and keep returning there. We come to do our Christmas shopping and there are many good stores nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thanks for your stay not just during the summer but also during the Christmas season. I appreciate you using TripAdvisor to report on your stay. Safe travels to you, family and the "girls" More

holbrook, United States
1 review
3 of 5 stars Reviewed 1 week ago

Average, very clean, small beds, located close to SUNY Plattsburgh. The price was right and they did give a coupon to use at an area restaurant that was worth 10% off our meal. Pool area was very nice and clean, although the towels left a lot to be desired. Easy check in and out, breakfast was nothing spectacular, but there... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for staying with us and taking the time to report on your visit through TripAdvisor. We do have 22 Queen size bedded rooms and 18 King size bedded rooms which go along with our 10 Large two rooms suites. Our double bedded rooms have full size beds in them. Safe travels to you and your family More

Montreal, Canada
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I stay on this hotel on Fri, Apr 18, 2014 using priceline when I arrived from Montreal after 3 pm I was told the room was not ready, there where two receptionist and the one that was with me took forever to finally find a room for me, so I heard to the other receptionist the complains of other customers... More

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for taking the time to comment on your stay. Our system does not copy the card number but issues a token upon swiping the card on the card reader. That token replaces the number on the card in our system so that we have no record of the CC number just that of the issued token that replaces... More

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Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Address: 446 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style
#2 Business Hotel in Plattsburgh #4 Family Hotel in Plattsburgh #4 Romantic Hotel in Plattsburgh
Hotel Class
Number of rooms
120

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