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All 14 Plattsburgh hotels

BEST WESTERN PLUS The Inn at Smithfield

3.0 of 5 Hotel   |   446 Route 3, Plattsburgh, NY 12901
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80%
Ranked #4 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
idecor8 Montreal, Canada
  • Overview
  • Reviews (278)
  • Photos (54)
  • Amenities
  • Room tips (42)
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278 people have reviewed this hotel

Traveler rating
    129
    93
    35
    9
    12
See reviews for
92
97
13
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here during my son’s baseball tournament in July. This location is ideal for a group such as a baseball team. There is a large indoor pool (no lifeguard) and an outdoor area to sit where you can look into the pool area. This is great for parents to get together but also keep an eye on kids. The... More

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Melville, NY, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We always stay here on our way to and from Canada. And we will continue to do just that. This is a truly first-class hotel, with great rooms, amenities, and staff. The pool is exceptional, and the guests, from both Canada and the U.S., are always fun to speak with.

Review collected in partnership with Best Western

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mONTREAL, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have never had a problem with stays at Best Western Hotel in Plattsburgh , NY. Each year we have a "girls" weekend and we have tried others but prefer Best Western and keep returning there. We come to do our Christmas shopping and there are many good stores nearby.

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thanks for your stay not just during the summer but also during the Christmas season. I appreciate you using TripAdvisor to report on your stay. Safe travels to you, family and the "girls" More

holbrook, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Average, very clean, small beds, located close to SUNY Plattsburgh. The price was right and they did give a coupon to use at an area restaurant that was worth 10% off our meal. Pool area was very nice and clean, although the towels left a lot to be desired. Easy check in and out, breakfast was nothing spectacular, but there... More

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for staying with us and taking the time to report on your visit through TripAdvisor. We do have 22 Queen size bedded rooms and 18 King size bedded rooms which go along with our 10 Large two rooms suites. Our double bedded rooms have full size beds in them. Safe travels to you and your family More

Montreal, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

I stay on this hotel on Fri, Apr 18, 2014 using priceline when I arrived from Montreal after 3 pm I was told the room was not ready, there where two receptionist and the one that was with me took forever to finally find a room for me, so I heard to the other receptionist the complains of other customers... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for taking the time to comment on your stay. Our system does not copy the card number but issues a token upon swiping the card on the card reader. That token replaces the number on the card in our system so that we have no record of the CC number just that of the issued token that replaces... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I would recommend this hotel as a very good one. It was clean, comfortable and the staff were helpful. The breakfast was hot and tasty, but I would have preferred if they would have had more counter space from which to serve the food. It was a bit crowded together. I would definitely stay there again when I am in... More

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I appreciate the time you took to respond regarding your stay. Thank you for your kind comments. I agree it can get crowded on the busiest of days at the breakfast area. While most of the time it is quite sufficient in accommodating the guests it can be crowded during vacation times. Safe Travels More

Niskayuna
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Best Western Plus The Inn a Smithfield is the perfect place to stay while visiting the Adirondack Coast Wine Trail. The hotel has easy on/off access to I-87 and the wineries are within a short drive of the hotel. The hotel offers an exercise room and indoor swimming pool. Dogs are welcome. There is a large comfortable gathering space... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind review of my hotel and the staff. I will be sure to share with them. I am gld you enjoyed your stay on the Adirondack Coast and associate wine trail. Safe travels More

Queensbury, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was great for the price. We had the Champlain Suite and it was very nice. The only negative of the hotel was that although there is a restaurant attached to the hotel, you can not take drinks out of it. Bummer

Review collected in partnership with Best Western

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank for your nice comments about my property. The reason they will not allow drinks to be taken out of the restaurant is due to the New York State Liquor laws. The restaurant is leased to the 99 Restaurant Group and has the liquor license from the State of NY and the hotel is a separate legal entity. Safe travels! More

South Glens Falls, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

From the minute we walked through the door Husani made us fell welcome and that he was genuinely happy to have us as guests! The staff was friendly and attentive and always seemed to be cleaning etc. Our room was very clean and comfortable and the pool and the breakfast were great. Husani assisted us once again at checkout and... More

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Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for acknowledging Husani and the staff. I will be sure they see your comments. I also appreciate you using TripAdvisor and wish you safe travels! More

Newark, Delaware
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family (2 adults and 3 kids, ages 10, 7, 3) stayed here one night on our way from Boston to Canada. The hotel staff was some of the friendliest I've ever encountered, the room was as promised, and the breakfast (while nothing special) was regularly replenished and tasty. I definitely recommend this hotel. Good value and exceptional service.

Was this review helpful? Yes
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for acknowledging our staff and for using TripAdvisor. I hope your visit to Canada is enjoyable. Safe Travels! More

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Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Address: 446 Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western

54 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style
#2 Business Hotel in Plattsburgh #4 Romantic Hotel in Plattsburgh #4 Family Hotel in Plattsburgh
Hotel Class
Number of rooms
120

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