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All 14 Plattsburgh hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   411 Route 3, Plattsburgh, NY 12901-6520
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84%
Ranked #3 of 14 hotels in Plattsburgh
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
James M Ottawa, Canada
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138 people have reviewed this hotel

Traveler rating
    74
    42
    12
    5
    5
See reviews for
74
20
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • French first
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English first
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel caters to families (small children) but we were pleasantly surprised to get a nice quiet room away from the activity. There's lots of games (including bowling and mini golf) for families. There's a nice restaurant attached to the hotel (Perkins) which you receive a 15% discount - or at least we did. There's lots of parking and close... More

Was this review helpful? Yes
Sentosa Island, Singapore
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

OK, so no one is ever going to mistake a Comfort Inn for a 5 star experience. You go there knowing what you are going to get, and usually getting it. This time around, they again did not disappoint. The front desk employee even upgraded me for free to a nice suite, a gesture which I sincerely appreciated. Furnishings and... More

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Waterford, New York, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of nights on a business trip. The room has clean and comfortable. The only things I didn't like about the room was that it was a serious walking distance from the lobby and the wi-fi was in and out. Otherwise, the staff was very friendly and the 2 onsite restaurants were both excellent. I would... More

Was this review helpful? Yes 1
New york
Top Contributor
75 reviews 75 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed there three nights for a family gathering and I rented several rooms for my family. I thought the price was a bit higher even though it had the water park and we had a slightly lower rate for our event. The water park was nice for the kids, but was soooo hot and humid in there. It would... More

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Omaha, Nebraska
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

For a Comfort Inn this place really had a lot of perks. My kids absolutely loved it. For starters there are 2 restaurants attached. One is a Perkins and the other is a brewery. The hotel gives you 15% off your total bill for both restaurants at check-in. The brewery was very nice, but the food was just okay. They... More

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Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed June 26, 2014

The pool in this hotel is terrible!!!! Before the shack burnt, the pool was the place to be but now it's worthless and it's only 3 feet deep. It ain't worth the money now. It's not worth the 40 dollars for the party and 10 dollars is outrageous for 2 hours!

Was this review helpful? Yes
PlattsburghComfort, Manager at Comfort Inn & Suites, responded to this review

I am sorry the new mini spray park is not to your liking. The ownership did decide to build an activity area different from any other hotel in the Plattsburgh area. This allows for options for hotel guest to choose from. We completely understand that it is not for everyone, however, it has been received very well by a majority... More

Hartford, Connecticut
Top Contributor
66 reviews 66 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 23, 2014

I think that this outstanding hotel is underrated, it is truly a wonderful, well run property and we had a great stay. We needed an hotel in Burlington because we arrived late from a flight and we needed some rest before driving to our final destination. All hotels in BTV were full so we decided to look for something across... More

Was this review helpful? Yes 3
PlattsburghComfort, Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad you where able to use all the different amenities that our facility has to offer. Having all of these great options for the guest makes it a pleasure to work at the hotel. The staff really appreciates it when the guest takes the time to... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

I or my employees have stayed here over sixty nights I cannot say enough about the great service we received there. The front desk crew of Charlie, Raina,DJ, and many others went out of there way to make our long stay enjoyable and that includes all the housekeeping staff.the only criticism I have is the breakfast the eggs were always... More

Was this review helpful? Yes 3
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you and your employees for staying with us at the Comfort Inn Plattsburgh. We are very glad to have such great people working in the hotel front desk and housekeeping. They do take their responsibilities very seriously, but still have a fun time while at work. We look forward to your next stay and have a great summer! More

Montreal, Canada
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 31, 2014

This is a wonderful hotel for children!! There is so much to do, that you could keep the kids entertained! There is a water park with a sprinkler section for the younger children and an area with water slides for the older ones. In the basement a really fun game room with bowling, mini-putt and video games! Onsite there are... More

Was this review helpful? Yes 2
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are glad your family enjoyed the amenities that the hotel has to offer. The Mini Spray Park is a great option for families to enjoy. We wanted to offer something different from the standard hotel pool and our guest and the community have received it well. The arcade is another great family activity and we do have plans for... More

Wallingford, Connecticut
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

This hotel is very nice. The room was spacious, modern, and clean. The towels, shampoo, soap and coffee bar were fully stocked. There is a pool area. One side is for smaller children, featuring pails of water that fill and tip. The other side is water park type enclosed slides. The locker rooms each have a dry sauna, and a... More

Was this review helpful? Yes 1
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking your time to offer such a great review of the property. Ownership has given us a great place to work with such a large number and different amenities for the guest to enjoy. You are right on when you say it is a great place to relax. We offer just about everything you could need all... More

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Additional Information about Comfort Inn & Suites

Address: 411 Route 3, Plattsburgh, NY 12901-6520
Phone Number:
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Plattsburgh
Comfort Inn Plattsburgh
Plattsburgh Comfort Inn

35 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Plattsburgh #3 Romantic Hotel in Plattsburgh #4 Business Hotel in Plattsburgh
Hotel Class
Official Description (provided by the hotel)
The property reopened Nov 4 2010. The hotel with a mini spray park and two water slides, Perkins Restuarant, Ledgends Wine and Brew Pub, and Eclipse Spa are all open for business. Champy Family Fun Center and 9 hole indoor glow in the dark mini putt will be open in Sept. 2011. ... more   less 
Number of rooms
112

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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