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Comfort Inn & Suites

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411 Route 3, Plattsburgh, NY 12901-6520
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Comfort Inn & Suites
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188 Reviews from our TripAdvisor Community

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Traveler rating
    101
    57
    20
    5
    5
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100
30
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (188)
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    (33)
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Raleigh
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfort Inn was a great place to stay in a city a long way from home. It was close to shopping (being in the entrance to a shopping center) and yet the room was quiet, yet the interstate was just a block away also. There were two restaurants on premise and being in Plattsburg it wasn't far from the water's... More 

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Surrey, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a couple of nights at this hotel. First time at the Comfort Inn. Not really much to say about it. It lived up to my expectations of it. We only booked the hotel as we were visiting friends in Plattsburgh so we only slept there. The rooms were a standard size. Beds were ok. It had FREE wifi... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us. We hope you had the opportunity to visit and take advantage of the full service gym and mini spray park that are included with your stay. In addition, the 2 restaurants( Perkins and Plattsburgh Brewing CO.) as well as the glowing the dark mini putt and mini blowing lanes. More 

Edison, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling to Montreal and used this hotel as a stopover. The rooms were large, clean and quiet. I enjoy having a separate sitting area to relax in before going to sleep. The attached brew pub was an excellent place to get a delicious dinner. The best part was the front desk staff. They were all very friendly and... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the nice comments in reference to the staff. They work hard and enjoying seeing the guest happy. Have a great rest of the summer and safe travels to you and your family. More 

Montreal, Quebec, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been staying at this property since the late 80s or early 90s. I have great memories of the Comfort Inn from when I was young, and I'm pleased to see all the family-friendly improvements that have been made. We appreciated the above-average "free" breakfast, and the kids loved the splash park, and Perkins restaurant delivers consistent family fare that... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us for all those years. We are always happy yo see returning guest and guest how enjoy all the wonderful amenities that the facility has to offer both leisure and business travelers. The entire staff go over all reviews and we will make sure your concerns are taken care of. Have a great rest of... More 

Pensacola, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here. The rooms were well laid out and well kept. The staff couldn't be better. The front desk was always cheerful and helpful. The location is what really topped everything else though. Shopping, dining, exercising were all available literally right there. If you wanted to venture out the connections to town, main routes and Interstate are... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

The entire staff is happy to hear you enjoyed your stay. They all work hard and are glad to see the guest satisfied. We all look forward to your next stay!. have a great summer and wonderful fall season. More 

Chicopee, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Once again, I have to thank the manager of the Comfort Inn, Plattsburgh New York, Rayhna for making our annual visit feel like being at home. Our suite was perfectly maintained from check in through check out. We even left some personal articles that she mailed home to us!

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is so great to see returning guest every year. Rayna is a wonderful employee and a great person. I make sure all the staff reviews all the comments but will post this one in particular for Rayna. We are all glad you where able to get your personal items back. Have a wonderful summer and safe travels. More 

Chateauguay, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We took this hotel because they are pet friendly. The room was nice and not noisy. The water park is good for small children and there is not really a place to just swim a bit. The breakfast room was big.

Was this review helpful? Yes
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us at the Comfort Inn Plattsburgh. We do enjoy seeing and interacting with guest's pets while at the hotel. We consider pets as a member of the family. More 

Detroit, Michigan, United States
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 27, 2015

I knew going in if I booked this hotel I flat wasn't going to get to do anything I wanted to do this trip, but it was a family stay so I caved and pulled the trigger. The hotel did not disappoint. Pros: Water Park in the Hotel (included with stay). There's a tiny swim area, but mostly it's a... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are happy to hear that your kids enjoyed all the wonderful amenities that the hotel has to offer. Have a great summer More 

Montreal, Canada
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed July 23, 2015

Party of 4, two adults, two kids, one night. Decent sleep, beds and pillows were comfortable. A/C didn't work in the room which made it stuffy and warm. kids enjoyed the pool and the small arcade, but us adults were disappointed by the small small pool and the fact that the kids had to be accompanied by adults the be... More 

Was this review helpful? Yes
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us at the Comfort Inn Plattsburgh. We are glad the kids enjoyed the pool area. The pool are does have lifeguards, however, they are there to keep the guest safe. The actual supervision of the children's behavior does still require their parents. The breakfast is a great selection and the ladies who work in that... More 

Montreal, Canada
1 review
4 of 5 stars Reviewed July 17, 2015

We stayed there for one night in June, 2015. We got a good last minute deal. Hotel room is spacious and clean. Our room comes with a mini kitchenette (sink, microwave, fridge) which is a bonus! I did not have time to check out the gym. My husband did, and he enjoyed the sauna. I went to the swimming pool,... More 

Was this review helpful? Yes
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us at the Comfort Inn Plattsburgh. It is always great to see the guest visiting all the amenities that the hotel has to offer both leisure and the business traveler. Have a great summer and look forward to your next visit to the Plattsburgh area. More 

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