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Comfort Inn & Suites

Certificate of Excellence
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411 Route 3, Plattsburgh, NY 12901-6520
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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173 reviews from our community

Traveler rating
    94
    53
    16
    5
    5
See reviews for
93
26
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (173)
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Quebec City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We slept one night (17-18 may) and once again great experience. Easy check in. Room immaculate. The price also was unbeatable. Near restaurant, mall etc. Typical but good breakfast. Very nice staff. Great for family with the inside pool and for those who take care of their shape with the amazing gym. Also the arcade for kids is very nice.

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westport
1 review
4 of 5 stars Reviewed 1 week ago

wanted to have some pre- mothers day fun with the kiddos and immediately thought of the comfort inn... where the kids can enjoy the mini water park and the arcade/ mini putt. Receptionist when was super nice when we checked in.. nothing bad to say with exception that the hallways were really cold..could cut down on the ac... everything else... More 

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Top Contributor
78 reviews 78 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was showing a friend around the area. So he got the hotel room. This place is pretty nice since the renovation post fire. The showers was hot. TV was good and the staff was very friendly. The breakfast was a nice upgrade too! Love how I was able to have bacon with my waffles! I will use this place... More 

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Massena, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment I called to make a reservation to the check out process the staff exhibited exceptional customer service. Abby helped me book my room and Becky assisted in Checking in and Check out. Both were very friendly and well humoured. I am already planning my next visit!!

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Kandy, Thank you for choosing to stay with us at the Plattsburgh Comfort Inn and thank you for taking the time to write an online review. We appreciate the positive feedback as it is always nice to know in which areas we are successful! We do believe that we have a wonderful staff here at the Plattsburgh Comfort Inn;... More 

Montreal
Top Contributor
162 reviews 162 reviews
45 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here again, because it is an amazing place with young kids. No it is not a 5 * property, there is no fine dining or a spa or any fancy bars. But you have a waterpark, an arcade with bowling and miniputt, two kid friendly restaurants and adjoining rooms. It is clean, close to everything ( mall, tjmaxx,... More 

Was this review helpful? Yes 1
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us again at the Plattsburgh Comfort Inn and thank you for completing a review of our property! We appreciate the detailed comments regarding our hotel and we hope you were able to enjoy some of the amenities that you mentioned! We are happy that you enjoyed your most recent stay with us and... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Kids enjoyed the water park and fun zone Great service. Clean room. Close to walmart. Breakfast was included. They had a good selection. Restaurants in hotel are great. I wish this hotel had a spa facility where I can get a massage:) while kids are in pool with hubby.

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write an online review! We appreciate the detailed comments regarding your stay. Any and all feedback is important to us as we like to know in what areas we are doing well and what areas we may need improvement in. We are happy that the children were able to enjoy the waterpark and... More 

Watertown, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

When my husband told me we were staying at a Comfort Inn, I was surprised, not our usual choice. I will say that I was pleasantly surprised with the room, it was clean and spacious, the air-conditioner was only in the bedroom, so to cool the living room area off we needed to keep the door open, but all in... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write an online review regarding your stay with us at the Plattsburgh Comfort Inn. We appreciate all of the detailed comments referring to your visit. We're happy to know that you were able to enjoy a quiet stay with us. We have recently updated the sound-proofing in all of the rooms of the... More 

new york
2 reviews
3 of 5 stars Reviewed April 2, 2015

There are so many things for the kids to love: arcade, golf, pool, splash park... the problem is the staff. They are just not friendly with the exception of the breakfast staff. Housekeeping is non-existent. Lifeguards are too busy talking to pay real attention to guarding. The guy lifeguard with the bushy hair let kids under the height requirement slide... More 

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete an online review. We fully appreciate any and all feedback that our guests can provide us regarding their experience at our hotel. We apologize if you were not fully satisfied with your stay and for any perceived "rudeness" from the staff. Our staff members do acknowledge the fact that they play a... More 

Glenville, New York
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

Stayed here for the weekend and was very happy.very well run operation. Kids did enjoy the pool.Want to mention the professionalism of the lifeguards.Young lifguards doing a fantastic job.You could not pay me enough to deal with all those kids.would definitely stay there again.gym was outstanding.something to do for everyone in the family in this place.

Was this review helpful? Yes 1
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thanks so much for staying with us! It is great to hear about our guests' using and enjoying all of the amenities that we have here. The staff strives to provide great service to the guests; our lifeguards do work very hard especially on busy days. Additionally, we have recently installed sound proofing in all rooms in order to limit... More 

1 review
5 of 5 stars Reviewed February 8, 2015

We have been driving from Montreal and arrived on December 24 at night very comfortable place,Very clean We had nice experience with the all team especially with DJ and Becky from the front desk. Thanks again DJ and BECKY ! we will for sure be back again

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PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your review and for choosing to stay here at the Comfort Inn in Plattsburgh! We are glad to hear that you had a nice experience while staying with us. We hope that your family was able to take advantage of some of the amenities that we provide our guests here such as the fitness center,... More 

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