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All 14 Plattsburgh hotels

Americas Best Value Inn Plattsburgh

1.5 of 5 Hotel   |   19 Booth Drive, Plattsburgh, NY 12901
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Americas Best Value Inn Plattsburgh
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Ranked #12 of 14 Hotels in Plattsburgh
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89 reviews from our community

Traveler rating
    4
    15
    23
    16
    31
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21
35
8
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Americas Best Value Inn Plattsburgh
See the most recent reviews
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 12, 2010

Be very wary! 1st time we stayed (2 years ago) the room was dark & gross. The second time I tried to stay, they lost my reservation & told me the hotel was then full! I spoke to 3 different people at the hotel and none of them could find my reservation even though I did have a confirmation number... More 

Was this review helpful? Yes 1
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I hope you had a wonderful visit with your college kid. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken. • Maintenance staff was contacted and... More 

nyc
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2010

This hotel was recommended by a colleague. My colleagues and I stayed at the hotel and was treated horribly from the time we walked in. This pregnant woman who I later found out was the manager was very nasty and rude. After speaking to several of the other guest. They stated the woman was nasty to everyone especially her black... More 

Was this review helpful? Yes 2
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I am so sorry that you and others were not treated with the courtesy which we expect our employees to show to our valued guests. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt... More 

Burt, NY
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2010

I booked this hotel and just found that they charged my account before I even got there. They are very uncooperative about taking the charge off. Not only that they do not even have my reservation or confirmation #. The person I spoke with was very rude and would not let me speak and kept talking over me. My reservation... More 

Was this review helpful? Yes 1
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your upcoming stay in our area. I am very sorry about the problem you’ve had with your registration. The matter is being looked into. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps have... More 

Glens Falls NY
1 review
1 of 5 stars Reviewed February 8, 2010

When we got to the hotel everything seemed fine, The front desk area was clean and the night auditor was nice BUT when we got to our door we couldn't get it to unlock after two trips to the front desk and two new keys that still wouldn't open the door they sent a maid down to see what the... More 

Was this review helpful? Yes
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I am glad that you found the night auditor to be nice. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken: • The maintenance staff was... More 

New York
1 review
1 of 5 stars Reviewed October 20, 2009

My husband & I as well as 5 other parties had rooms reserved approx. 2 months in advance for a family wedding in the area. Without notice the hotel cancelled every reservation - we only found out @ the issue in less then 24hrs in advance and only by chance! When calling as to what happened I was met with... More 

Was this review helpful? Yes
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your stay in our area. I am so sorry that things didn’t work out. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following steps were taken: • The management staff and registration staff received... More 

ny
2 reviews
1 of 5 stars Reviewed September 28, 2009

We booked a King non-smoking suite for two nights, but checked out after the first! As soon as we entered the room we noticed an ashtray on the table! When we questioned the desk clerk about the ashtray she said the former occupant must have "snuck it in". I said "doesn't housekeeping clean the rooms in between occupants?" She said... More 

Was this review helpful? Yes
abviplattsburghny, Webmaster at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken: • The reception/registration staff received additional training in the courteous, professional manner in which they are to... More 

Saint John, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2009

We were just there for 1 night. The tub wouldn't drain, the hair-dryer wouldn't work, cob-webs all over the place. Looked like it had not been cleaned very well.

Was this review helpful? Yes
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I am so sorry that it wasn’t the pleasant stay which you had anticipated. Thank you for taking the time to give us a review, it is very much appreciated. Upon the receipt of your review, the following steps were taken: •... More 

Syracuse, NY
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 7, 2009

I am a frequent business traveler and had a TERRIBLE experience with the customer service at this hotel. They are dishonest and discourteous, and I HIGHLY discourage anyone from making a reservation here. I had booked a reservation online, and then later had to call to cancel the reservation, well in advance of the stay and in accordance with their... More 

Was this review helpful? Yes 2
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for your attempt to stay at Americas Best Value Inn Plattsburgh, it is much appreciated. I am sorry that you were unable to follow through with your original plans. Thank you for taking the time to give us a review, it is much appreciated. Upon receipt of your review, the following steps were taken: • The... More 

allover
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2009

I work as a traveling Rad-Tech and originally chose this motel becuause of its price and location. Staying here made it simple for me to fit my living expenses into my budget in two ways. For one, there is an all-night grocery store on the same stretch as the motel (That helped me slash the cost of food by buying... More 

Was this review helpful? Yes 1
coda31
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 24, 2008

I stayed at this motel for about 20 minutes. First, I made a reservation by phone, they had no record of it. My friend ( we were going to a wedding) also had made a reservation. They did not have that and charged 20 dollars more for the last room they had - king jacuzzi smoking. The stairs were filthy,... More 

Was this review helpful? Yes
abviplattsburghny, Owner at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I am so sorry that that things didn’t work out. I do hope that the wedding was a wonderful one. Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the... More 

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Additional Information about Americas Best Value Inn Plattsburgh

Address: 19 Booth Drive, Plattsburgh, NY 12901
Location: United States > New York > Plattsburgh
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn Plattsburgh 1.5*
Number of rooms: 104
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Also Known As:
Americas Best Value Inn Plattsburgh Hotel Plattsburgh

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