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Americas Best Value Inn Plattsburgh

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19 Booth Drive, Plattsburgh, NY 12901
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1 room 1 adult
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Americas Best Value Inn Plattsburgh
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96 Reviews from our TripAdvisor Community

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Chicoutimi, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were so happy after a very long day of travelling to find this dog-friendly motel. The girl at the front desk was very friendly, the room clean with many convenient commodities(fridge/coffee-maker/microwave/ironing board) and in an area with many restaurants. Besides some loud neighbours it was an all-around nice stay and we would definitely return.

Helpful?
2 Thank Tina V
SamanthaSVogt, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Thank you Tina for your kind review! It was very nice chatting with you as you were so pleasant yourself. I am glad we were able to accommodate you, and I do apologize for the noisy neighbors. The next time you return, I will ensure that you have a quiet room. More 

Montreal, Canada
1 review
2 of 5 stars Reviewed December 17, 2015

We asked for a smoking room and were advised that the only one available was a more expensive Jacuzzi room. We accepted only to find that the Jacuzzi did not work and advised the front desk but we did not get a refund for the price difference! Housekeeping was poor and the coffee maker still had the old grounds from... More 

Helpful?
Thank Johanne W
SamanthaSVogt, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Johanne, I am very sorry to hear about your disappointing stay. Something should definitely have been done about the non-working jacuzzi jets, such as offering you a different room, or a refund of the price difference as you said. Sadly, none of this was brought to my attention by the clerk when I came in the following morning. If you... More 

Travelers are raving about these Plattsburgh hotels

Longueuil, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 15, 2015

October 11 2015: I booked this Inn on October 09 2015 because it was the least expensive place I could find in the Plattsburgh area. I live in Canada and the exchange rate is about 1.36$ for 1 US dollar at the time. We arrived around 15:30 and were given room (#249) with a king bed and sitting area as... More 

Helpful?
Thank peter l
SamanthaSVogt, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Peter, Thank you for taking the time to leave your feedback. We appreciate it as it gives us an opportunity to improve on the things you were dissatisfied with. I sincerely apologize that the room you had originally requested was unavailable. And to be honest, I'm not quite sure why that is, and I wish I could have been present... More 

Cambridge, MA
Level Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
2 of 5 stars Reviewed October 14, 2015

This is a lackluster place. My bathroom door had warped paint and the room, while completely clean and welcoming, needed renewal. Given the fire that happened here earlier in the year and the followup very nice remake of the lobby and restaurant area, the opportunity should have been taken to redo the place as a whole -- and it would... More 

Helpful?
Thank patisson
SamanthaSVogt, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Sir, Thank you for taking the time to leave feedback. Although your stay did not meet your expectations, we are happy to hear what we can improve on. I am happy to say that we are slowly remodeling rooms - taking down wallpaper, re-sheet rocking the walls and panting them, replacing carpets, TV's, and drapery. A complete remodel is being... More 

UTICA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 26, 2015

I have stayed here several times. This place is cheap and it is a dump. Rooms are detestable -- poor linen, old carpet, outdated television, worn bathrooms. Each room has it's own horrible smell. Police were on site on one morning. Avoid.

Helpful?
2 Thank UticaTraveler1488
SamanthaSVogt, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

I am very disappointed to hear about your bad experience. I'm happy to say we have undergone some updates, such as new bedding, new drapery and new carpeting in most rooms. Our lobby has also been renovated, and we now offer refrigerators, microwaves and coffee makers in all our rooms. I do sincerely hope that you give us another chance... More 

Montreal, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed one night, affordable and clean, friendly staff. Has everything thats needed. Arrived around 2am in middle of a snowstorm and staff was very helpful and friendly, room was already warm. Room do look a little "worn".

Helpful?
1 Thank kdb01
ABVI A, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Thank you very much for the review! We pride ourselves in our customer service, so we are extremely happy that you were pleased. The rooms are slowly but surely being renovated one by one, so we hope that you will stay with us again in the future. Thank you! More 

Ottawa, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 15, 2014

This hotel is very basic. This should be expected ahead of time since the price you pay to stay here is so low . The room was clean but has older furniture and smelly carpets. The service we received from the front desk clerk Jonathan was exceptional. When we arrived, the room we were given was not to our satisfaction... More 

Helpful?
1 Thank Bruce L
ABVI A, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

We very much appreciate you giving us feedback. I'm very pleased that Jonathan provided you with such great service. As for the rooms - we are slowly but surely fixing up the rooms one by one. We do hope you are able to stay with us again in the near future. We will be sure to accommodate you! Thank you. More 

Playa Del Carmen
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 10, 2014

The staff was friendly ,but the room wasn't the cleanest. The room smelled terrible. There were holes in the carpeting of the room When you turned the heat on you either roasted or it was cold and you didn't get any heat at all. The breakfast was very limited to what you could have.

Helpful?
Thank Frank R
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, I want to thank you for your time to give our property a review. Sorry to hear about your experience during your stay. I will address these issues to the housekeepers and to the correct department. We look forward in your next visit. Best Regards, More 

montreal, canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 13, 2014

This hotel was perfect for my budget, room was clean and spacious. Staff very friendly. The place was quiet, close enough to the main street far enough so we were not bothered by traffic. Close to good restaurants, shopping center and movie theater, exactly what we were looking for. Will be back for sure.....

Helpful?
Thank fanfreluched
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear guest, Thank you for giving us the opportunity to you and your friends and family with such great service and accommodating your needs. We are always happy to see our guest comfortable during their stay at our property. Most of all, thanks for taking the time for your honest review and filling out the survey letting us know what... More 

Logansport, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

we were here for over a month June-July with work,very friendly staff clean rooms,great location we come back to this area and stayed here again would not hesitate to call them and request a room today

Helpful?
Thank Donna S
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for the honest review, we enjoyed having you as a guest. We hope to see you soon and also look forward in booking your next stay with us at 19 Booth Drive, Plattsburgh, NY 12901 Best Regards, More 

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