Considering my wife and I stayed on a friday and then a sunday ( we used Plattburgh as a stop over to Alexandria Bay, I'm very suprised at the previous review. Sam ( the manager) could not have been more accomodating. When we asked if there was a microwave in the room he said he wasn't sure, but if not,... more

Wow, where do I start! 1) Wanted non-smoking queen, they gave me a smoking with two doublebeds that smelled HEAVILY of marijuana! Guest of the hotle overheard my dilemna and offered " Our room stunk pretty bad too but now its better. If you want, I can lend you my Febreeze" Bad start. Settled on 2 doublebeds non smoking. 2)... more

My wife and I chose this hotel because it was affordable and we were very happy with our choice. The staff was friendly and the rooms were clean. We also enjoyed our breakfast by the pool which was nice. We would definately stay here again! more

Large Rooms. Furnishings showing signs of better days. Owner blocks Fox News Channel. Hotel Assesses a $2.00 Energy Surcharge (??) Towels rough and stained. Bathrooms in need of repair. more

The hotel is a good place to stay.We stayed on Oct 2006 first week in second floor and the sunrise view was spectacular.Its near by to Lake Champlain ferry and has all the amenities nearby. The room was clean and service was warm though we reached 9pm.The internet was feast too! more

The room smelled and the towels were not clean. The bed was anything but comfortable and the sheets were not clean. There are much cleaner hotels in Plattsburgh to stay in just not the Quality Inn. The reception was courteous however everything else stunk (literally) more

This was an overnight stay for leisure. The property was fairly clean and well maintained. The front desk receptionists were courteous and helpful. The room, although nothing extravagent, was clean and pleasant. I booked the lowest rate room on the Choice website and was surprised to find a microwave, refrigerator, coffee maker, iron/ironing board & hairdryer. The bed and pillows... more

They failed to make up the room on the second day of our stay. Dirty common areas - stairwells, hallways. The breakfast was minimal. They billed us for the second day even though it was a Choice Award night. Quality Inns are very inconsistent for the Choice Hotel chain. I have contacted Choice multiple times, but their efforts of providing... more

My daughter goes to college in Plattsburgh. I had to make a quick trip and stayed at the Quality Inn. NEVER again....the air conditioning didn't work and the towels and bathroom were dirty..The staff was not rude but not friendly either. The room smelled musty and after the towel incident I was afraid to pull back the sheets on the... more