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Americas Best Value Inn Plattsburgh

1.5 of 5
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19 Booth Drive, Plattsburgh, NY 12901
Americas Best Value Inn Plattsburgh
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90 reviews from our community

Traveler rating
    4
    15
    23
    16
    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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UTICA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2015

I have stayed here several times. This place is cheap and it is a dump. Rooms are detestable -- poor linen, old carpet, outdated television, worn bathrooms. Each room has it's own horrible smell. Police were on site on one morning. Avoid.

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed one night, affordable and clean, friendly staff. Has everything thats needed. Arrived around 2am in middle of a snowstorm and staff was very helpful and friendly, room was already warm. Room do look a little "worn".

Was this review helpful? Yes 1
ABVI A, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

Thank you very much for the review! We pride ourselves in our customer service, so we are extremely happy that you were pleased. The rooms are slowly but surely being renovated one by one, so we hope that you will stay with us again in the future. Thank you! More 

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 15, 2014

This hotel is very basic. This should be expected ahead of time since the price you pay to stay here is so low . The room was clean but has older furniture and smelly carpets. The service we received from the front desk clerk Jonathan was exceptional. When we arrived, the room we were given was not to our satisfaction... More 

Was this review helpful? Yes
ABVI A, Front Office Manager at Americas Best Value Inn Plattsburgh, responded to this review

We very much appreciate you giving us feedback. I'm very pleased that Jonathan provided you with such great service. As for the rooms - we are slowly but surely fixing up the rooms one by one. We do hope you are able to stay with us again in the near future. We will be sure to accommodate you! Thank you. More 

Playa Del Carmen
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 10, 2014

The staff was friendly ,but the room wasn't the cleanest. The room smelled terrible. There were holes in the carpeting of the room When you turned the heat on you either roasted or it was cold and you didn't get any heat at all. The breakfast was very limited to what you could have.

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ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, I want to thank you for your time to give our property a review. Sorry to hear about your experience during your stay. I will address these issues to the housekeepers and to the correct department. We look forward in your next visit. Best Regards, More 

Travelers are raving about these Plattsburgh hotels

montreal, canada
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

This hotel was perfect for my budget, room was clean and spacious. Staff very friendly. The place was quiet, close enough to the main street far enough so we were not bothered by traffic. Close to good restaurants, shopping center and movie theater, exactly what we were looking for. Will be back for sure.....

Was this review helpful? Yes 1
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear guest, Thank you for giving us the opportunity to you and your friends and family with such great service and accommodating your needs. We are always happy to see our guest comfortable during their stay at our property. Most of all, thanks for taking the time for your honest review and filling out the survey letting us know what... More 

Logansport, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 8, 2014

we were here for over a month June-July with work,very friendly staff clean rooms,great location we come back to this area and stayed here again would not hesitate to call them and request a room today

Was this review helpful? Yes 3
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for the honest review, we enjoyed having you as a guest. We hope to see you soon and also look forward in booking your next stay with us at 19 Booth Drive, Plattsburgh, NY 12901 Best Regards, More 

Ohio
Top Contributor
132 reviews 132 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed September 30, 2014

Stayed at the ABVI late September 2014. After reading the reviews of this place I was worried that it was not going to be a pleasant experience. We made our reservations on the hotels website the day before and upon check in the desk clerk was friendly, looked up our reservation and checked me in, in about 3-4 minutes. Everything... More 

Was this review helpful? Yes 2
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, I want to take the time to thank you for an honest review and we look forward in your next stay soon. We are in the process in making positive changes for our guest. Best Regards, Tommy More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 20, 2014

We booked a room vie Expedia at this hotel and when we got our room it was very dilapidated and stunk .we asked to be moved to another room as there were a lot of rooms not yet checked into as we were there at 3pm and were told no there were no other rooms. The room smell (smoking smell)... More 

Was this review helpful? Yes 2
ABVI A, General Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear guest, Sorry for your inconvenience , your room was a non-smoking room and had been updated days before and inspected by mainteance department and housekeeping supervisor and the manager due upon your arrival... as of now the room has or had no issues, however, you were refunded your money even though you stay the whole night in this room.... More 

frankyvw
Top Contributor
63 reviews 63 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 31, 2014

Went there on the labour day weekend, out of a night flight from Florida. All other hotels around were overpriced because of the back to school and long weekend. Clean room and nice comfortable beds. Ceramic tiles worn out in the bathroom, shower pipe not fixed to the wall (room 105) would be due for an update and renovations. Had... More 

Was this review helpful? Yes 1
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear guest, Thank you so much for your review, We like honest legit reviews so we can make your next stay as comfy as possible. We will take your review and make some changes. thank you again for staying with us and we welcome you back soon. Thank you, More 

Liverpool
1 review
1 of 5 stars Reviewed August 25, 2014

I will give you the qick points why not to stay.. Headboard was laying in the middle of floor when we entered room... Phone in room did not work to call front desk about problem. Door does not close and we had to put a chair in front of it. Flying bugs in the room. Breakfast is a joke.. Sunny... More 

Was this review helpful? Yes
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review

Dear Guest, Thank you for your time for the review. We try to satisfy everyone for breakfast as well as our children visiting our property. I will also check into the matter of why the headboard was sitting in the middle of the room.. We have replaced all new door locks and not sure why the new doors weren't working.... More 

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