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All 2 Pittsford hotels

Hilton Garden Inn Rochester/Pittsford

3.0 of 5 Hotel   |   800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
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Ranked #1 of 2 hotels in Pittsford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lynn C Falls Church, United States
  • Overview
  • Reviews (146)
  • Photos (25)
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  • Room tips (13)
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146 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Falls Church, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I don't usually write reviews, but this hotel is exceptional. From the moment we checked in to the moment we left, the staff were excellent. Anything we wanted, they got it for us - from directions to our event, to freshly baked cookies at night. The room was clean, no smell; the bed was comfy. I actually had 2 good... More

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Cortland, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was on the road and decided to stop into the Hilton Garden Inn to check out rates and I ended up in the bar. It was around 3:15pm on a Monday afternoon and I was trying to find a less expensive hotel to stay in, but I decided to stay for a drink. The food and beverage director, Anthony,... More

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West Seneca, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel is extremely clean and the entire staff is friendly and welcoming. They even gave my son a slinky as a welcome gift! The hotel is easy to find, directly off the highway and close to many restaurants. If you don't want to leave the hotel, they have a restaurant that is kid-friendly in the lobby! The breakfast was made... More

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Hannibal, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I was traveling with a group on a business trip and the entire staff were very accomodating. The hotel sits back off the street and is very quiet. The rooms were spacious, the mattresses were firm and comfortable. The bar was relaxing and the pub food was very good. I would highly recommend this hotel.

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Senior Contributor
22 reviews 22 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Really enjoyed my time at this hotel. Greeted very cordially by Nancy at the front desk, she went above and beyond to be helpful and friendly. Nancy also checked us out when we departed and even remembered to ask how a member of my party was doing with an injury that they had recieved prior to arriving at the hotel.... More

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Grimsby, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Room and overall hotel was very clean. Friendly, efficient staff when checking in and out. Appreciated the tea, coffee and cookies in the lobby. Restaurant service was slow and they did not have enough food available for our group.

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was visiting the Rochester are for business and booked into this hotel on the recommendation of our local office. The hotel room was superb, clean and had everything you could need. The hotel gym and pool were also excellent. The staff were very helpful and nothing was too much to ask for. It was only a short drive to... More

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St. Catharines, Canada
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The double queen room was large and clean with loads of room to put stuff away. Bathroom was modern with everything in place for safety. There were grab rails for seniors, the sink was low enough for children (not like the Hampton Suites) and doors were wide for easy access. The dining room staff were very considerate and the food... More

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Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience at the Hilton Garden/Pittsford. Staff extermely friendly, always smiling and ready to help. The accommodations were clean, comfortable and the lobby was bright and engaging. We used the shuttle service to take us to the wedding reception, which worked out perfect. I would definately stay here again and would recommend to friends & family.

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Scituate, Massachusetts
Top Contributor
81 reviews 81 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here many times over the years. Great staff, restaurant in house. Good clean spacious rooms. Nice lobby with lots of room to spread out and work. Location is good for working or doing business in Rochester as it right off the exit ramp. Close to Pittsford and all the canal restaurants. Perfect for a stop on your way west... More

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Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Pittsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

25 photos of this hotel

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Hotel & grounds (2)

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Hotel & grounds (7)
Room/suite (7)
Dining (3)
Business center/function rooms (2)
Pool/beach area (2)
Bathroom (1)
Other (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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