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All 2 Pittsford hotels

Hilton Garden Inn Rochester/Pittsford

3.0 of 5 Hotel   |   800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
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Hilton Garden Inn Rochester/Pittsford
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Ranked #1 of 2 Hotels in Pittsford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
painted_daisies Ithaca, New York
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159 reviews from our community

Traveler rating
    97
    45
    11
    4
    2
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65
32
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ithaca, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My daughter and I have now stayed at this hotel three times in the past year. As other reviewers have mentioned, it is a property recently renovated by Hilton, and as such has the (now) standard Hilton Garden Inn lobby design, the fantastically comfortable beds and restaurant with "cooked to order" breakfasts typical of the brand. We primarily stay at... More

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Binghamton, New York
Top Contributor
56 reviews 56 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Staying at this hotel was a pleasant experience for us. We traveled to the area for a wedding on Labor Day weekend. Some of the wedding guests stayed here as well. The hotel sets back from the road and has plenty of parking. The King bed and room was comfortable, the free internet worked well, and all appliances were in... More

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Blue Ridge
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beware the bathroom shower, the design leaves much to be desired. Late checkout is a problem for this hotel even if your training is in their conference rooms. If you are a Hilton HHoners member, get the dining card from the front deck; if you spend $25 you will get 500 points; if you spend $50 you will get 1,000... More

Review collected in partnership with Hilton Garden Inn

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Bethesda Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

one of the best stays in a hotel, the shuttle pick me up at the airport and took me to the wedding and back along. The front desk was excellent, Nancy was very professional. The restaurant great with all meals, especially breakfast. Clean rooms, quiet and easy to sleep even with two wedding parties staying at the hotel. Check out... More

Review collected in partnership with Hilton Garden Inn

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Sebastian Florida, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

High class service and quality. Staff was cordial and helpful to our whole family staying at this property to celebrate a family wedding. The rooms were exceptionally clean and there was a touch of elegance in all aspects for this property

Review collected in partnership with Hilton Garden Inn

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Cleveland, Ohio
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I travel regularly for work and have stayed at countless hotels. My experience at the Hilton Garden Inn left a lot to be desired. The good: The lobby and other public areas look very nice. The rooms upstairs may be nice as well, but I didn't stay in one of those. The Bad: There are rooms in the basement. When... More

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Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Thank you for choosing Hilton Garden Inn for your recent stay, and we greatly appreciate the feedback you provided about your stay experience. Please accept my sincere apology for the less than satisfactory stay that you had with us. Our goal is to deliver Award Winning Service, and your insights help us to continuously refine the guest experience, and helps... More

Alpharetta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel to the area several times a year on business. The hotel is as you would expect from a Hilton Garden Inn. The room was clean and comfortable. The exceptional part was the service. Corey was gracious and welcoming. The start to the great experience was sealed by this amazing check in process.

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Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Thank you for choosing Hilton Garden Inn for your recent stay, and we greatly appreciate the feedback you provided about your stay experience. Our goal is to deliver Award Winning Service, and your insights help us to continuously refine the guest experience, as well as address any concerns. Thank you for the kinds words, it was my pleasure to serve... More

Syracuse, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hilton Garden Inn is a hidden gem, right off the NY State Thruway in Bushnell Basin area. It is close to many good restaurants --Pontillo's Pizza, Tom Wahl's burgers, Subway, Bruegers Bagels and gas stations (Sunoco and Hess). Is very easy to get on and off major highways from here. Rooms have been exceptionally clean. Staff have been great!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Thank you so much for taking the time to write about your stay with us! We are glad to hear that enjoyed your stay with us. We look forward to serving you again. More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stayed here one night passing through on the way to Cape Cod. We made a last minute booking and were lucky to get rooms in the area that weekend. We were very happy with the Hilton Garden Inn. It convenient to get on/off the highway. The lobby is modern, bright and has comfortable couches and tables. They have free... More

Was this review helpful? Yes 1
Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Thank you for taking the time to write a review for the Hilton Garden Inn Rochester Pittsford. I am happy that you enjoyed your stay and appreciate your comments. I am glad we were able to assist you in your time of need. We hope to see you again soon. Thank you. More

Santa Rosa, California
Top Contributor
52 reviews 52 reviews
39 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed August 22, 2014

It was a bittersweet visit to this particular hotel. We stayed 5 nights as we were dropping our daughter off for her Freshman year at St John Fisher. Perfect location to Fisher too! Just up/down 490 and you're there in a matter of minutes. Hotel looked rather new, or it was very well taken care of. Rooms were standard for... More

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Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Thank you for staying with us and taking the time and energy out of your busy day to share your experience with us and other travelers. Our team appreciates your continued loyalty to our Hilton Garden Inn. I am glad you enjoyed our friendly staff, clean rooms, and fitness center we have to offer. We look forward to welcoming you... More

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Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Pittsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

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