We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Rochester/Pittsford

Certificate of Excellence
Hotel deals
Hotel website
800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
Special Offer
2X Points!
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hilton Garden Inn Rochester\/Pittsford
View Map
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    159
    76
    20
    6
    3
See reviews for
103
50
13
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (40)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (48)
All months
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for one night visiting Rochester. The hotel is very clean, modern, and a very good price. It is about 20 minutes out side of downtown Rochester directly off of Interstate 490, located on the outskirts of Pittsford which is a beautiful picturesque town. The staff in the hotel were very nice and helpful. Our kids... More 

Was this review helpful? Yes
Albany, NY, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay at this hotel. I was in town for two days for business. I felt welcome and it was very conveniently located. Check-in was friendly and very quick and staff were extremely friendly. The room was very clean and comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mineral Wells
1 review
5 of 5 stars Reviewed 5 days ago NEW

My visit started with a warm welcome, and time was taken to explain the facility, etc. Accurate directions were also given for my visit to Fairport. After a long day, I found the King bed to be very comfortable. The hotel and room were clean, with no complaints. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Toronto, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel offers clean, comfortable accommodations that will make your stay very relaxing because you know you've found a good place. It's also relatively quiet. It also is right beside the highway on ramp and within easy driving distance of several shopping venues in the area. It's also very close to the canal town of Pittsford which you should make... More 

Was this review helpful? Yes
Argyle, United States
1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough about the friendliness of the staff. Always go above and beyond to make your stay enjoyable. There were 2 ladies at the check in counter when we checked in about 9, both were so friendly. (Don't always see that these days.) They found out I was eligible for a lower rate without me asking. High praises... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Philadelphia, PA
Level Contributor
132 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

If you happen to be passing through on the NY Thruway or need to be in Pittsford, 20 mins. from Rochester, this is a convenient clean stop. Rooms are pleasant, service good, nothing to complain about.

Was this review helpful? Yes
Chagrin Falls, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're traveling along the NY Thruway and need a lay-over, this is THE place to stop, revive and view Americana. You'll see from other reviews that it is an absolutely exceptional Hilton Garden Inn with outstanding staff, pleasantly quiet setting, highway convenience and value. Weather permitting, a modest walk or a very short drive brings you to Bushnell Basin... More 

Was this review helpful? Yes
Princeton, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Daisy and Nancy at the front desk were professional, inviting....and made us feel like family. We felt like we were at a 5 Star Hotel with the level of service we received. Got an upgrade to one of their suites. Probably the best room I have had to pleasure of staying in. Expansive, marble countertops in kitchen, twin pedestal sinks... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

By far THE best Hilton Garden Inn we have ever stayed at. Daisy spent 10 minutes with our son explaining the Erie Canal and providing him with educational literature so he could read up on it. She was incredibly helpful at helping us plan our dining and entertainment. When our flight was cancelled and we had to spend another night,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
New York City, New York
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for several nights due to completing some business in the Rochester NY area. Location is off the interstate but tucked in a wooded area so its quiet and serene. The rooms are modern décor, nice pool, small business area where you need no card access on the terrace level. Nice coffe, iced fruited water and great teas and cookies.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (13)
Viewed
Dining (6)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Pittsford
3.1 mi away
Hampton Inn & Suites Rochester/Victor
3.2 mi away
The Del Monte Lodge Renaissance Hotel & Spa
4.0 mi away
BEST WESTERN PLUS Victor Inn & Suites
Show Prices
Show Prices
Show Prices
3.5 mi away
Homewood Suites Rochester - Victor
9.6 mi away
Hilton Garden Inn Rochester Downtown
5.3 mi away
Country Inn & Suites By Carlson, Rochester-East
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay