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The Del Monte Lodge Renaissance Hotel & Spa

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41 North Main Street, Pittsford, NY 14534
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The Del Monte Lodge Renaissance Hotel & Spa
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The Del Monte Lodge Renaissance Hotel & Spa
The Del Monte Lodge Renaissance Hotel & Spa
The Del Monte Lodge Renaissance Hotel & Spa
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192 reviews from our community

Traveler rating
    131
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    2
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Harrisburg, Pennsylvania
Contributor
18 reviews 18 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We had to come to Rochester NY for the death of a very old family friend. Being able to stay in this wonderful property made a sad journey much easier and added a bit of vacation and self-care during a difficult time after having to drive 5 hours to and from our home. Located on the Eire canal in the... More 

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Rotterdam, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Although I was staying on business, this is the type of place that makes you want to come back. My room was spotless and comfortable. The location next to the canal allowed for a nice walk after meetings to decompress and enjoy nature. I will be back !

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello BCR410, Thank you for taking time out of your day to share your most recent experience with us at the Renaissance Del Monte Lodge & Spa. It is our goal to deliver a memorable experience, we are delighted to hear we have met your and our expectations! If you shall need anything in the future please let me know.... More 

Hershey, Pennsylvania, United States
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Checked in by two awesome staff, a young guy and young girl. We engaged in conversation for about 10 minutes while taking care of the "dos and donts" per se. Both were extremely friendly. Room was beautiful, with great TVs and comfortable beds. Erie grill was also delicious, except a minor hiccup with my breakfast coupons. Staff there clearly doesn't... More 

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello MNagy, Thank you again for taking the time to write about your most recent stay with us at the Renaissance Del Monte Lodge & Spa! We are delighted to hear our front desk staff and hotel met yours and our expectations. I am sincerely sorry about the service you received at our Erie Grill and we have spoken to... More 

Top Contributor
99 reviews 99 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in a charming little town right off the erie canal, the hotel/spa brings comfortable luxury. Rooms were pretty and the walk along the canal in the morning is tranquil. I didn't get a chance to use the spa but heard great things from the locals.

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello Lexie R, Thank you for taking time out of your day to share your experience with us at The Renaissance Del Monte Lodge & Spa! We aim to provide a memorable experience and are delighted to hear you enjoyed your stay with us! Please let me know if there is anything we can do for you in the future.... More 

CT
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 29, 2015

Recently stayed at this hotel for a combination of business and pleasure and was truly amazed....what a gem. Located in a beautiful neighborhood along the Erie Canal, the restaurant provided great views! Lots of nice restaurants and shops near by. The rooms were very warm and cozy with new flat screen TV's. Some keys to my review were based on... More 

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello ExtendedVacation, Thank you for taking the time out of your day to share your experience at the Renaissance Del Monte Lodge & Spa! We are delighted to hear you enjoyed your stay. We aim to provide our guests with a memorable experience and love to hear when we have met and exceeded expectations! Please let me know if there... More 

Massachusetts
Top Contributor
125 reviews 125 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 23, 2015

My wife and I recently chose this hotel while visiting our son, who attends RIT as a break from the more typical "chain" type hotels on the Rochester strip. It was a welcomed relief to us as it was only about a 15-20 minute drive to the school and offered a much more relaxed and upscale experience. It is a... More 

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello Peppppy, Thank you for taking time out of your day to share your most recent experience with us! We are delighted to hear you had such a wonderful time! We truly appreciate your wonderful comment about our Hotel & Restaurant, and are happy we met and exceed your expectations! We look forward to welcoming you back to our property... More 

1 review
1 of 5 stars Reviewed March 6, 2015 via mobile

We enjoyed a celebration dinner at their restaurant connected to the hotel. At the recommendation of out waitress we hung our coats in the coat room located outside of the restaurant. The dinner and service were fantastic but as we got up to leave we found that my coat had been stolen from the coat room. I reported this to... More 

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Todd P, Front Office Manager at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello Nace16am, I want to thank you for taking the time to share your feedback about your visit to The Renaissance Del Monte Lodge & Spa. I sincerely and whole heartedly apologize that you discovered that your coat was missing and I completely understand how frustrating that it may be that we were un able to locate it for you.... More 

New Rochelle, New York
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 5, 2015

We have stayed here before and I cannot stress how great the stay is: the room is spacious, the bed is incredible, and the staff is so nice!! Of course, we will not mention the Rochester weather in February!!

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello sandymoose527, Thank you for taking the time out of your day to share your most recent experience with us at the Renaissance Del Monte Lodge & Spa! We are happy to hear you enjoyed your stay! With a mission to provide superior customer service, we are delighted to know we have met your expectations. We look forward to welcoming... More 

Pittsford, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2015

We live local & live to come to the Delmonte for a couples get away. The beds are super comfortable, the great village of pittsford & Erie Canal are easy to walk to food & activities. The onsite Restraunt, the Erie Grill, recently redone, has fabulous foid & great atmosphere! You won't be disappointed!

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello Clougie, Thank you for taking the time out of your day to share your most recent stay with us at The Renaissance Del Monte Lodge & Spa. We are delighted to hear that you enjoyed your stay! With a spirit to serve, everything we do is aimed at providing you with an excellent hotel experience. We look forward to... More 

Braintree, Massachusetts
Top Contributor
51 reviews 51 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 17, 2014

We've stayed at the Del Monte Lodge several times in the past and looked forward to our weekend in Rochester for a family event. The rooms, while well-furnished, seemed a little dated especially after a recent stay at another Marriott Resort. The service and the food were top notch as always. Pittsford is a great area and The Del Monte... More 

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