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The Del Monte Lodge Renaissance Hotel & Spa

4.0 of 5 41 North Main Street, Pittsford, NY 14534
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Certificate of Excellence 2014
The Del Monte Lodge Renaissance Hotel & Spa
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The Del Monte Lodge Renaissance Hotel & Spa
The Del Monte Lodge Renaissance Hotel & Spa
The Del Monte Lodge Renaissance Hotel & Spa
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183 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Braintree, Massachusetts
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've stayed at the Del Monte Lodge several times in the past and looked forward to our weekend in Rochester for a family event. The rooms, while well-furnished, seemed a little dated especially after a recent stay at another Marriott Resort. The service and the food were top notch as always. Pittsford is a great area and The Del Monte... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I travel to Rochester, NY for my company's holiday party which was held at the Del Monte and decided to stay at the hotel. Being a loyal Marriott customer, I was happy to learn the Del Monte is one of their properties. From the moment we walked in, I knew we were going to have a great... More 

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Todd P, Front Office Manager at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Hello Sergio A, Thank you for taking the time out of your day to share your feedback about your most recent stay with us at The Renaissance Del Monte Lodge & Spa. We are delighted to hear that you enjoyed your stay! With a spirit to serve, everything we do is aimed at providing you with an excellent hotel experience.... More 

Fairport, United States
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I had a massage at Del Monte using a gift card my husband buys me every year. This year the massage itself was fine. I had about $30 left on my gift card and wanted to tip the masseuse and the woman who is providing the towels and generally cleaning up after all of the customers. The cashier and manager... More 

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Todd P, Manager at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Thank you for your feedback. I apologize for this misunderstanding and that we were unable to transfer the giftcard directly into her payroll but please note we did provide her with a cash gratuity. We have sincere appreciation for all of our employees and provide them with many wonderful benefits above and beyond traditional employee benefits. As a result, the... More 

Webster, New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nestled in the heart of a small village in Pittsford NY, Delmonte fits right in. Warm, friendly and pleasant to the eye. Staff is excellent. Accommodations are some of the best in the area and the location is perfect for a short walk to sight seeing, shopping, pubs etc. You can even treat yourself to a spa or massage on... More 

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Dear CPro22, I would like to thank you for taking the time to share your most recent experience with us at The Del Monte Lodge Renaissance Hotel & Spa. We are happy to hear you enjoyed your stay with us in November. We pride ourselves in providing excellent service and accomdations, and always appreciate when our guests let us know.... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Simply one of the best experiences I have had staying at any hotel in my life. The management and staff were exceptional, with everyone throughout my stay greeting me with a smile and making sure that any need I had was met. This attitude and excellence extending across the way to the hotel's Erie Grill, which combines great food and... More 

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Todd P, Operations Assistant at The Del Monte Lodge Renaissance Hotel & Spa, responded to this review

Dear Kevin K, Thank you for taking the time to share your experience of your most recent stay with us at The Renaissance Del Monte Lodge & Spa. We are happy you enjoyed your stay with us. It is always our goal to meet and exceed expectations when it comes to guest satisfaction, and it is wonderful to hear from... More 

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent weekend stay at The Del Monte Lodge in Pittsford. I was in town with my Mom, Aunt and sister to visit my cousin. The hotel was perfect- our second stay there. Our visit was characterized by attentive, helpful staff, beautiful rooms and delicious food. Having forgotten my earphones, I was immediately provided with some at the front desk so... More 

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Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just enjoyed a two day stay here with my mom and sister on their annual trip to visit our family in Pittsford. I jumped onto the trip at the last minute but upon arrival at this great hotel they accommodated my room request and put me right across the hall from the others. Clean, lovely, comfiest rooms equipped with... More 

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Top Contributor
51 reviews 51 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

We just got back from a lovely stay at the Del Monte Lodge in Pittsford and the experience was top notch. Having a extra long weekend we planned to visit friends in Rochester and picked the centrally located hotel as it was close to all our activities. The staff was awesome at check on and offered us breakfast coupons for... More 

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Boston, Massachusetts
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 10, 2014

I stayed at the Del Monte for work. The lobby is very modernized and the guest rooms are big and spacious. The hotel is on the Erie Canal. I loved having coffee and enjoying a beautiful view. It looked like there was a running path in front of the hotel also. Will need to check out when it is warmer.... More 

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Los Angeles, CA
Top Contributor
66 reviews 66 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 5, 2014

When I became ill during my stay at the Del Monte, the staff at the front desk were wonderfully helpful. They researched urgent care clinics and emergency room options, as well as pharmacy hours and locations. One of the front desk clerks drove me to an all-night market at 11:00 p.m. on a Sunday so that I could purchase medicine,... More 

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Additional Information about The Del Monte Lodge Renaissance Hotel & Spa

Address: 41 North Main Street, Pittsford, NY 14534
Location: United States > New York > Finger Lakes > Pittsford
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Del Monte Lodge Renaissance Hotel & Spa 4*
Number of rooms: 99
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Also Known As:
Renaissance Del Monte Hotel Pittsford
Renaissance Pittsford
Pittsford Renaissance

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