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Jumpstart Weight Loss & Wellness

Birch Creek Road, PO Box 517, Pine Hill, NY 12465 (Formerly Birchcreek Retreat)
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Jumpstart Weight Loss & Wellness
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106 Reviews from our TripAdvisor Community

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Traveler rating
    60
    23
    6
    4
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Any
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    (106)
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    (26)
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    (47)
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    (24)
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    (9)
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Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

I thought my time at Pine Hill was well spent. I look forward to visiting again. My stay certainly started me on my journey to further improve my health. The place was cozy and the accommodations and staff were lovely. And I liked the fresh juices.

Was this review helpful? Yes 2
Middle Island, New York
1 review
3 of 5 stars Reviewed July 12, 2015

I am very happy that I took the time to go to this retreat for 'Jump Starting' my life. I learned some very important tips that I wish I had learned 30yrs. ago. I adored the couple that runs this organization but the accommodations left a lot to be desired for the price we paid. I realize the hotel is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JumpstartRetreat, Guest Relations Manager at Jumpstart Weight Loss & Wellness, responded to this review

Dear Reviewer, Thank you for your kind words and congratulations again on your dramatic (and very visible) success at Jump Start. As you experienced, our program is really outstanding and our clients results are perhaps the best in the industry. You will be happy to know that we have turned over the housekeeping staff since your stay and the retreat... More 

New York City, New York
1 review
5 of 5 stars Reviewed July 12, 2015

I visited this retreat by myself not knowing exactly what to expect. I found it to be just what the website described and better. It was comfortable with a wonderful attention to customer service details. For example, because I forgot to bring socks with me, a staff member actually went shopping for me! And I was not charged for the... More 

Was this review helpful? Yes
Huntington, New York
1 review
5 of 5 stars Reviewed July 10, 2015

The knowledge I gained from attending this wellness retreat has changed my life for best. I look and feel healthy and have more energy. The facilities and staff are top notch. They live what they teach, are enthusiastic and kind and go out of their way to help, guide and encourage you through the tough times. I will return every... More 

Review collected in partnership with this hotel

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New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2015

My daughter and I went to JumpstartNY for a week earlier this month and really enjoyed it. We were lucky enough to have the owners Julie and Ron there during our stay which was terrific. Both are so friendly and knowledgeable and were very helpful during our first ever week long juice fast! All of the staff, especially Managers Laurie... More 

Was this review helpful? Yes
New York City, New York
2 reviews
5 of 5 stars Reviewed June 26, 2015

I came to the NY location with a mission to loose weight. I had an amazing time- the location is spectacular. I loved the house and the setting. You are literally in the heart of the mountains surrounded by trees while listening to the sounds of a beautiful creek, it was perfect. Nicole is sweetheart! I was able to meet... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 23, 2015

I don't ever, ever review places even if I have a somewhat negative experience but this scam in Pine Hill, NY needs to be addressed! You pay about 300 dollars a night for no attention and negative staff. I thought I was coming to a wellness retreat where I would be educated about diet and exercise. You get 2 classes... More 

Was this review helpful? Yes 6
JumpstartRetreat, Guest Relations Manager at Jumpstart Weight Loss & Wellness, responded to this review

Dear Reviewers, This is in response to the three very negative reviews that appear here together on Tripadvisor . It seems that the three of you were not happy with your stay and decided to all write negative reviews together. I will answer all three of you with this one response. Regarding housekeeping - let me say that we do... More 

Lima, Peru
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 21, 2015

When I was talking to Laura / Nicole on the phone they seem very mean people but I thought it could be the communication. The second night at that place i asked please that i needed to change rooms because the bed of the original room was TERRIBLE, I couldn't sleep and "woke" up with a terrible pain on my... More 

Was this review helpful? Yes 5
JumpstartRetreat, Guest Relations Manager at Jumpstart Weight Loss & Wellness, responded to this review

Dear Reviewers, This is in response to the three very negative reviews that appear here together on Tripadvisor . It seems that the three of you were not happy with your stay and decided to all write negative reviews together. I will answer all three of you with this one response. Regarding housekeeping - let me say that we do... More 

Charlotte, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 19, 2015

i stayed in room #22. it was foul, stained & gross. the inn needs a gut renovation to be suitable to sell rooms. staff were untrained. after check in, you're on your own. my room was not serviced in any way. when i asked for fresh towels, i got a brown-stained wash cloth neatly folded to highlight the stain. when... More 

Was this review helpful? Yes 7
JumpstartRetreat, Guest Relations Manager at Jumpstart Weight Loss & Wellness, responded to this review

Dear Reviewers, This is in response to the three very negative reviews that appear here together on Tripadvisor . It seems that the three of you were not happy with your stay and decided to all write negative reviews together. I will answer all three of you with this one response. Regarding housekeeping - let me say that we do... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

I would 100% recommend this to anyone looking to go to a health and exercise retreat or someone looking to lose some serious weight and start a healthy lifestyle!!! In the morning you have a beautiful hike to start off your day and you get individualized attention from professional trainers throughout your workouts. Not to mention you get to stay... More 

Was this review helpful? Yes 2
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