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BEST WESTERN PLUS Vineyard Inn & Suites

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142 Lake St, Penn Yan, NY 14527
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BEST WESTERN PLUS Vineyard Inn & Suites
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BEST WESTERN PLUS Vineyard Inn & Suites
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418 reviews from our community

Traveler rating
    294
    96
    22
    3
    3
See reviews for
128
183
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Elmira, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was a nice enough and very clean. The front desk was very helpful and very pleasant. We had a double queen room. Room was nice. The only thing we were displeased with was the bathroom. The bathroom was so small you had to walk on the side of the toilet to close the bathroom door.

Review collected in partnership with Best Western

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Washington DC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was great except the fitted sheets kept coming off. Otherwise the room and service were amazing. 10/10 definitely recommend. I don't have 200 characters of words worth saying but if i did, I'd say it.

Review collected in partnership with Best Western

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you so much for taking the time to share your feedback. A “10/10” – you cannot get better than that! It is wonderful to hear that you enjoyed your stay and received exceptional service. Our team genuinely appreciates your compliments and pride themselves on providing top-notch service to each of our guests. We appreciate you bringing the fitted sheets... More 

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here while preparing for our wedding in June. We made same-day reservations pretty late around 11:00PM and had no problem getting a reservation. Upon arrival, the Front Desk Agent was very friendly and after finding out why we were in town, upgraded our room at no additional charge. The room was very clean and spacious (I believe it... More 

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Devan, Thank you for taking the time to share your feedback on TripAdvisor. First and foremost, congratulations on your nuptials! Weddings are such a beautiful occasion and to have the Finger Lakes as your backdrop is true perfection. We’re sure it was a weekend to remember for everyone in attendance. We appreciate you sharing your experience about the hotel. We’re... More 

Sharpsville
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is great. It's really the only motel in Penn Yan. The only improvement would be to have a person in charge of the refills for breakfast not the desk attendent. Tommy G restaurant great and reasonable/ 10 min to Windmill Market and center of Wine country.

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you so much for sharing your comments. We really appreciate it. Your input on the breakfast bar service is helpful and we’re implementing your suggestion. We’re thrilled you had a chance to visit Tommy G’s and the Windmill. There are so many great shops at the Mennonite-inspired Windmill. We look forward to your next visit. More 

Absecon NJ, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We always come this this best western to relax after a day on the Keuka Wine Trail.. We always return during the year The staff at the front desk are so very helpful and they have become like family to us

Review collected in partnership with Best Western

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Barnesville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The facilities were very well maintained. Hotel is located in a nice town with many local stores and eateries. The staff was very help and friendly. The breakfast was handy and actually very good. Highly recommended.

Review collected in partnership with Best Western

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Michael we appreciate you taking the time to leave such a kind review. Downtown Penn Yan is such a quant town with so many hidden gems to explore. Our breakfast is inspired by local cuisine; with many of the options being grown and made locally. We’re so glad you enjoyed everything. We look forward to seeing you back again very... More 

rochester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, friendly attmosphere. Saff were amazing. No wonder this hotel is always full. Loved our room, had to get a king suite because that was the only room left but it was well worth it. Very convenient as my daughter is a student at Keuka college.

Review collected in partnership with Best Western

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Jean, Thank you for sharing your feedback. It was a pleasure to read through your review and we truly appreciate your writing to express such gracious comments about the hotel and our staff. We will look forward to seeing you again the next time you visit your daughter at Keuka College. More 

Bradenton Fl, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We returned to Penn Yan for a visit after a 20 year absence. Delighted to discover the very comfortable Best Western Vineyard Inn & Suites. It was a great base for rediscovering friends and attractions both locally and across the western Finger Lakes region. The front desk staff was remarkable for their attentive service and helpful recommendations on wineries, etc.

Review collected in partnership with Best Western

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Hi David! Thank you for taking the time to share your kind words with everyone, and more importantly, welcome back! We are so thrilled to hear you were able to spend time reconnecting with old friends and visiting all the new & exciting places the Finger Lakes has to offer. We hope to see you back again very soon! More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is a fabulous place to stay! The staff is always exceptional. The front desk agent Jane was so friendly and made us feel incredibly welcome. I definitely recommend staying at this location!

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for taking the time to share your comments with us and other travelers on TripAdvisor! We are most happy to see that our team made such a positive impression during your stay. There’s nothing our staff enjoy more than offering the warmth and friendliness of small town hospitality when you choose to stay with us. It has been... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Inn is in the heart of the NY Fingerlakes region. Very comfortable and clean. Breakfast area is a bit crowded but enjoyable. Front desk staff were friendly and responsive and made us feel very welcome. There was nothing I would complain about and would stay here again.

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

We appreciate your taking the time to share your feedback with us. We are happy to hear that you took advantage of our centralized location while visiting the Finger Lakes. We appreciate your sharing your comments regarding the breakfast area. In the summer we open the outside area for breakfast, which makes it even more enjoyable. We’re glad you enjoyed... More 

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