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BEST WESTERN PLUS Vineyard Inn & Suites

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142 Lake St, Penn Yan, NY 14527
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BEST WESTERN PLUS Vineyard Inn & Suites
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BEST WESTERN PLUS Vineyard Inn & Suites
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407 reviews from our community

Traveler rating
    284
    95
    22
    3
    3
See reviews for
123
179
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (407)
  • Mar-May only
    (71)
  • Jun-Aug only
    (150)
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    (136)
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Toledo, Ohio
Top Contributor
70 reviews 70 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice accommodations. Loved the afternoon cookies. Didn't quite see what was "Plus" about this location. It was what was we expected of a Best Western franchise. Breakfast was typical, but the there really wasn't a dedicated room for patrons. Rather, they had a few tables set in the lobby area. It quickly became over crowded.

Was this review helpful? Yes 1
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for your review. Our hotel has the honor of being a BEST WESTERN PLUS establishment by striving to offer an extra special stay for our guests. For some, that might be the pool, hot tub or exercise room. For others, it might be the high quality linens, the modern guest rooms and the attention of professionally trained staff.... More 

Myerstown, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

The facility is well maintained and is finished with quality decor and materials. The room has all the needed amenities, i.e. iron and ironing board, exhaust fan for bathroom to keep from steaming up the mirror, a heater that I could easily adjust, etc. A lot of great things that are rare in motels, even more costly ones. The staff... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for taking the time to share your feedback. It was great to read through all of your details and flattering comments; especially about our very friendly staff. We are happy you enjoyed your trip and the comfort of our guest rooms. We hope to see you back again very soon. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Stayed one night. Front desk staff very friendly. East check in and out. Room was extremely clean and comfortable. Did not go to the pool or stay for morning breakfast, so cannot comment on either, but overall our stay was great. Would definitely recommend!

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for staying with us – even for just a short period of time. The next time you visit, be sure to ask our staff about all the “hidden gems” the Finger Lakes has to offer. We look forward to seeing you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Every time I stay at this hotel I am surprised at both the value and amenities that it offers. The location is great - on the Fingerlake's wine trail, the hotel is clean and updated and the staff are wonderful. I strongly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for sharing your kind words with our future travelers on TripAdvisor. We know how many choices there are for accommodations in the Finger Lakes, and we appreciate you choosing to stay with us. We hope to see you back again very soon. More 

Ontario, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, close to wineries, restaurants and attractions. Staff is very Friendly, rooms are clean and pool / spa most relaxing. The breakfast selection was wonderful and fresh. We recommend this place for a quick getaway or longer term stay

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for taking the time to share your experience with everyone on TripAdvisor. Providing a perfect home base for you to explore our beautiful region is our goal! We look forward to seeing you again soon. More 

Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All though our visit to Penn Yan was for a funeral, the staff went over and beyond to make us feel as if we were staying with family. The rooms were clean, large and had every anemity. The breakfast buffet was hot and delicious. Thank you for the beautiful floral bouquet and condolences. It really meant a lot to our... More 

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you so much for sharing your feedback. We again extend our heartfelt condolences for the loss of your loved one. When you stay with us, we want you to feel like family. You've delighted us with your kind review. It was our pleasure to serve you. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I was very impressed at the cleanliness of the hotel and their rooms. everything was very nice. The staff was friendly and promptly registered us. Another associate came out to help us instead of making us wait for the customers already being helped. My grandchildren enjoyed the pool and sauna as well. Very nicely cared for and clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

We are thrilled that you enjoyed the services and amenities offered at our hotel. Our staff takes great pride in providing exceptional services and experiences to our guests so it’s great to hear you (and your grandkids) enjoyed every aspect of your stay. We hope to have you back soon! More 

Clare, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was by far the fastest check-in I have ever experienced. My wife was stunned at how fast I came with the room keys and when we reached our room the crib we had requested was all set-up and ready to go! It was a cute pac & play! The internet was so lightning fast I was able to do... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you so much for sharing your experience! We know that people are usually anxious to get out and explore the region when they get here, so we do our best to get you settled into your rooms as quickly as possible. We pride ourselves on providing all the comforts of home while you’re away, and we’re thrilled to hear... More 

1 review
5 of 5 stars Reviewed March 13, 2015

Admittedly, there are few options in & around Penn Yan. Over the years we have stayed at some beautiful B&B's in the area, but a group of us really needed to be in town. We wanted to be able to walk to dinner & bars (no designated driver required) and near a social function we were attending. We gathered in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

We know there are so many options when it comes to accommodations when visiting the Finger Lakes, and we love that you chose to stay with us! Our central location makes touring & tasting in the Finger Lakes safe and enjoyable. We hope you stay with us again the next time you’re visiting! More 

Rochester, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

Wonderful hotel, great little town, amazing breakfast. Exceptional staff every time I have lodged here. I would highly recommend Penn Yan Best Western Plus to any outside visitors. I am not sure what else I need to write to make the "minimum 200 characters" TripAdvisor is currently enforcing....

Review collected in partnership with Best Western

Was this review helpful? Yes
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