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BEST WESTERN PLUS Vineyard Inn & Suites

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142 Lake St, Penn Yan, NY 14527
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BEST WESTERN PLUS Vineyard Inn & Suites
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438 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is very good and the service is great but there isn't much to do in the area on foot and no good restaurants around. The room was good with plenty of space, the breakfast was of good quality, better than I anticipated. In general I recommend this hotel.

Review collected in partnership with Best Western

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Hummelstown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

My sister and I decided at last minute to visit the Finger Lakes, the Best Western in Penn Yan was about the only one that had rooms left. The hotel was clean, the staff was very friendly. They had a free great breakfast. We had some trouble with the room above us with the kids running across the floors and... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this Best Western in June 2015. The hotel was relatively new. Room Accomodations were very nice. The staff were pleasant. I could not hook up to the room wireless internet so the staff provided an ethernet cord. The complimentary breakfast was typical and ok.

Review collected in partnership with Best Western

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Levittown, Pennsylvania
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel was very clean, the rooms were nice! The beds were comfortable. The free continental breakfast was also good! especially liked the homemade granola! Hotel was close to dining and parks and walking trails. Also close to a great Brewery and a fabulous wine bar. Staff helpful with area sites to see! Staff was excellent! Will definitely return on our... More 

Review collected in partnership with Best Western

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thanks for taking the time to write a review. We enjoy being located close to so many world-class attractions, hundreds of wineries and local Mennonite farms. We’re pleased you enjoyed your time in the Finger Lakes and we look forward to seeing you on your next wine trip. More 

Danbury, Connecticut
Top Contributor
84 reviews 84 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice, clean comfortable room with great bed and good TV. Breakfast was good (scrambled eggs were surprisingly good) with nice selection of cereals, muffins, etc. Good size room and nice, helpful staff Would stay again if in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for sharing your feedback with future travelers. We’re glad you enjoyed your time with us and were able to join us for breakfast during your stay. We enjoy offering healthy breakfast choices, including muffins baked by our local Mennonite community. Thanks for staying with us and we hope to see you back soon. More 

Ashtabula, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel to stay at for a first trip to the Finger Lakes. If is very centrally located and easy access to attractions, especially on Keuka Lake. Very friendly front desk staff. Actually, the entire staff was very friendly, greeting us around each corner. They helped out with a lot of directions. Breakfast was great --- having... More 

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Debbie, Thank you for completing a TripAdvisor review. As you mentioned, our hotel is centrally located in the Heart of Finger Lakes Wine Country. Our guests enjoy the ease of being just a short drive from many of the area’s best wedding destinations, attractions, wineries and restaurants. We are glad you took some time to relax while you were visiting... More 

Pittsburgh, PA
Top Contributor
58 reviews 58 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in Novermber 2013 and was totally impressed so on my recent trip to the Finger Lakes I stayed here again. It still has to be one of the cleanest hotels I've ever stayed in. The bathroom/shower is absolutely immaculate. We had a king room with the most comfortable clean bed. Bath and Body Works products in the... More 

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Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

We appreciate you taking the time to share your detailed feedback with future travelers on TripAdvisor are we’re delighted you chose to stay with us again. We’re happy to share that our staff just received the highest quality assessment awarded by Best Western International, the level of “Outstanding”. We truly appreciate your kind words and, very importantly, we hope you... More 

Rochester, NY
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the 2nd time I stayed there. First time--it was wonderful. A year later a little different experience. The bathroom sink was so clogged that if you filled the sink half way with clear water, it took about 1/2 hour for it to drain. To me that is a real PITA. I didn't realize until late in the evening... More 

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you for completing a TripAdvisor review and for taking the time to share your concerns. We are very sorry to hear of the experience you described and terribly disappointed that you left with a poor impression of the Vineyard Inn & Suites. The situation you described is certainly not indicative of the type of operation that we run or... More 

New Jersey, USA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a surprise to have two chocolates waiting for us when we returned from a day of sightseeing...Nice touch. We often stay here when visiting the Finger Lakes as the hotel is centrally located to the wineries and restaurants we enjoy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Thank you so much for leaving your feedback on Trip Advisor. It’s always nice to hear from our guests, but it’s extra special to hear from one of our seasoned travelers. Your kind words help paint a perfect picture for our future guests on the exceptional customer service our employees strive to provide. As always, we hope you enjoyed your... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my wife just got married and were spending some time in the fingerlakes.....the property was very close to local wineries and kueka lake. this was one of the largest little towns in the area. seems like a lot of people go here to eat and stuff. the rooms were very spacious and very modern. the inn seemed as... More 

Was this review helpful? Yes
Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review

Congratulations on your recent nuptials! We know you have choices when visiting the Finger Lakes and we’d like to thank you for choosing to stay with us. Your kind words about our staff and our hotel mean so much. As you noted; the attractions in and around the Vineyard Inn & Suites are endless and definitely make for a fun... More 

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