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All 1 Penfield hotels

Courtyard by Marriott Rochester East / Penfield

3.0 of 5 Hotel   |   1000 Linden Park, Penfield, NY 14625
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Courtyard by Marriott Rochester East / Penfield

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Ranked #1 of 1 hotels in Penfield
A recent review
4 of 5 stars reviewed 5 days ago
cpoppa New York City, New York
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69 people have reviewed this hotel

Traveler rating
    31
    31
    4
    0
    3
See reviews for
17
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First of all the staff was very friendly, helpful and professional. My room was great Very clean and very comfortable bed which is a must for me! And even though the bistro had limited choices, the ones that were there was quite tasty. This all made my business trip much more smoother.

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Santa Rosa, California
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just returned from a three night stay at the Courtyard Marriott / Rochester East - Penfield. My daughter will be attending college in Rochester in the Fall, and we chose the past weekend to come across country for an official visit for her and an opportunity for me to check out the city/area. Staff was great. I want to... More

Was this review helpful? Yes 1
Buffalo, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed at this hotel as a large group for a hockey tourney. The hotel is nicely renovated with very good dining choices but the quality of the staff really makes this place. They were kind and generous at all times with our 20+ kids, never complaining once about any of our requests. Such uniformly excellent service speaks volumes about... More

Was this review helpful? Yes 2
jshutt, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

We appreciate how well behaved your group was and look forward to hosting your team in the future. Sincerely, Jeff Shutt General Manager More

Hogansburg, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2014

I just stayed there this past weekend. We stayed there in a group for a hockey tournament. and the night manger was so rude that she thought it was ok to walk in our rooms without permission. She said it was ok because she wanted to make sure the room was secure also if i was being robed what do... More

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jshutt, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

Thank you for taking your time to post your concerns about your recent visit. Our first priority is to provide a safe and quiet experience for all of our guests. When we conduct property tours we secure any propped open entranceways. This serves two purposes. First, it prevents the loud banging noise that occurs when doors are left to close... More

Clifton Park, New York
Top Contributor
138 reviews 138 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 24, 2014

I have stayed here before, visiting family. I return because it is consistent. On a recent stay, I found the room to be perfectly clean. Towels were fluffy and bountiful. Sheets and pillow cases were laundered and crisp. 6 pillows? I only need one. The outside window could use cleaning, but it was the end of February. I bet the... More

Was this review helpful? Yes 1
New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

Nineteen of us in my family stayed here and we all were very pleased with the rooms, the warm atmosphere, and especially with the friendliness of the staff. We were gathered for the sad occasion of a funeral, and so we greatly appreciated the extra lengths to which everyone went to accommodate our group. When I thanked one staff person... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2013 via mobile

Our car unexpectedly broke down near Rochester on a Sunday. We had been traveling for hours with our three children who were upset that we wouldn't make it home that night. We chose this Marriott as it is located next to a Honda dealer. The level of support we got from the staff was beyond anything we had ever experienced... More

Was this review helpful? Yes 1
jshutt, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

We were glad that we were able to provide your family a comfortable stay during your mis-adventure back home! Our staff enjoyed meeting your family and truly appreciate your comments. Sincerely, Jeff Shutt General Manager More

Egchel, netherlands.
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 6, 2013

I stayed in this hotel for one night for business. The room was OK and no real problem, although they had very white CFLs mounted in the lamps. No atmosphere. The sheets were clean. The shower was working properly, but the shower curtain still had some stings from somebody else...

Was this review helpful? Yes 1
New York
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 28, 2013 via mobile

The staff was awesome. Every one of them was genuinely interested in your satisfaction. They were all attentive. I probably had actual conversations with at least 5 of them, instead of the standard hello. The room was spacious compared to other courtyard locations. Everything in the room was in working order and clean. The front desk people were great and... More

Was this review helpful? Yes 1
Out In The Country
Top Contributor
125 reviews 125 reviews
81 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 27, 2013

Check in and out was easy and smooth. Staff are super friendly and helpful. The room was clean, bathroom was clean, bed was comfortable. This hotel is off the beaten track in that it isn't near restaurants or stores (that is, within an easy walking distance). There is a lobby restaurant that has drinks and a small variety of food... More

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Additional Information about Courtyard by Marriott Rochester East / Penfield

Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Courtyard By Marriott Rochester East / Penfield Hotel
Courtyard Rochester
Rochester Marriott
Rochester Courtyard
Address: 1000 Linden Park, Penfield, NY 14625
Phone Number:
Location: United States > New York > Finger Lakes > Penfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Penfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rochester East / Penfield 3*
Official Description (provided by the hotel):
We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 
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