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All 1 Penfield hotels

Courtyard by Marriott Rochester East / Penfield

3.0 of 5 Hotel   |   1000 Linden Park, Penfield, NY 14625
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Ranked #1 of 1 Hotels in Penfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
KeaneMachine Leominster, Massachusetts
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84 reviews from our community

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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leominster, Massachusetts
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have been staying here since the hotel opened, sometimes 15 times a year and sometimes several years apart. It is a standard Courtyard layout. The lobby has been updated to bistro style-- a welcome change. Rooms are comfortable and overall quiet, but like most of Rochester area, seem over-priced for what you get. The east side location is good... More

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Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

i was pleasantly surprised by this courtyard. The staff at hotel was extremely friendly. The hotel was clean. The rooms were spacious and very comfortable. I was concerned because the hotel faces a busy highway( we asked for a room not facing the road) , but there was no noise at night. The hotel was sold out and it was... More

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Rochester, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay at a different Marriott each year to celebrate our anniversary, and decided to try this one as we only had time for a one-day getaway. We love the Marriott brand (and are Platinum Premier members) and use them almost exclusively for business and vacations. But this hotel didn't give us the "special" feeling we have received at other... More

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jhshu157, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

Thank you for taking the time to write a thorough review of your recent stay. I apologize if we were not able to exceed your expectations on your anniversary night. I would like to address a few of your concerns about our property. 1. Our hotel does not feature any suites as we only offer rooms with a King size... More

Lake Worth, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

My wife and I recently stayed at this Courtyard over the Labor Day weekend. Katie at the front desk checked us in with a warm smile and a professional kindness and competence. This was only the beginning. For the rest of the weekend we received excellent service especially at the bistro where we ate breakfast one morning and dinner on... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed September 4, 2014

My wife and I stayed here for a wedding we had in the Rochester area. I'm a Marriott Gold member and stay at their properties quite often. This Courtyard is a good value, clean, with friendly staff and service. They have a Starbucks in the lobby which is nice especially for breakfast. Really nice size rooms which were up-to-date and... More

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Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

We were in town for a wedding with 2 young children. When we checked in, they already had the playpen (they call "crib") set up for us. The room was fine, but it's proximity to the elevator interrupted my sleep on a couple of occasions as guests chatted together outside my door, before heading to their rooms. There is free... More

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Senior Contributor
25 reviews 25 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 21, 2014

This was a clean hotel I will give them that, but holiday inn is always the way to go. I'm sorry we did. It stay at the holiday in this weekend. I found the bathroom in our kind sizes room to be TINY!!! I mean your knees hitting the door when on the toilet and your legs hitting the toilet... More

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jhshu157, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

Dear Rerego, We were glad to hear that you were satisfied with the cleanliness of the room. Our room attendants take great pride in the work they do and we wouldn't trade them in for anybody! You are correct that are bathrooms are on the small side but trust that they were appointed with all the necessary items to get... More

Hampton, Virginia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 11, 2014

This hotel would be a 5 if they offered decent coffee to make in your room. Your options are the weak, one cup room coffee or Starbucks. For the price of the room, it could be better. The staff was very friendly, the bed comfortable. The price of the food offered downstairs was too high.

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Madison, Florida
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 10, 2014

Spent a great week at the Penfield Courtyard. Our room was on the fifth floor, and with the exception of the weekend, was absolutely quiet. The room was immaculate and when we left the "do not disturb" sign on the door to lessen the work load for the cleaners, we were greeted with bags full of fresh towels, soap and... More

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Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel, which can be a bit hard to locate if you are not familiar with it, is easily accessible to all points Rochester. The rooms are spacious and the staff extremely friendly. After checking in and looking around the hotel, I found a floor and a room that I preferred; there was no problem in switching rooms. Panorama Plaza... More

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Additional Information about Courtyard by Marriott Rochester East / Penfield

Address: 1000 Linden Park, Penfield, NY 14625
Location: United States > New York > Finger Lakes > Penfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rochester East / Penfield 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Marriott
Rochester Courtyard

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