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All 1 Penfield hotels

Courtyard by Marriott Rochester East / Penfield

3.0 of 5 Hotel   |   1000 Linden Park, Penfield, NY 14625
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Ranked #1 of 1 hotels in Penfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Rerego
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  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
    34
    35
    6
    0
    3
See reviews for
19
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a clean hotel I will give them that, but holiday inn is always the way to go. I'm sorry we did. It stay at the holiday in this weekend. I found the bathroom in our kind sizes room to be TINY!!! I mean your knees hitting the door when on the toilet and your legs hitting the toilet... More

Was this review helpful? Yes
jhshu157, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

Dear Rerego, We were glad to hear that you were satisfied with the cleanliness of the room. Our room attendants take great pride in the work they do and we wouldn't trade them in for anybody! You are correct that are bathrooms are on the small side but trust that they were appointed with all the necessary items to get... More

Hampton, Virginia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel would be a 5 if they offered decent coffee to make in your room. Your options are the weak, one cup room coffee or Starbucks. For the price of the room, it could be better. The staff was very friendly, the bed comfortable. The price of the food offered downstairs was too high.

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Madison, Florida
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent a great week at the Penfield Courtyard. Our room was on the fifth floor, and with the exception of the weekend, was absolutely quiet. The room was immaculate and when we left the "do not disturb" sign on the door to lessen the work load for the cleaners, we were greeted with bags full of fresh towels, soap and... More

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Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel, which can be a bit hard to locate if you are not familiar with it, is easily accessible to all points Rochester. The rooms are spacious and the staff extremely friendly. After checking in and looking around the hotel, I found a floor and a room that I preferred; there was no problem in switching rooms. Panorama Plaza... More

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014

Clean, large room. Exactly what you expect from a Courtyard Marriott. No real frills, bathroom could use an update, some minor mildew in the shower. However, the staff was great! They were so friendly and helpful. We had checked out when I realized I had left some jewelry in the room. They were quickly able to bring my jewelry to... More

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New York City, New York
2 reviews
3 of 5 stars Reviewed May 3, 2014

Housekeeping service was great- clean room. The wall insulation is horrible, prepare yourself for not being able to sleep as long as you stay there, you will be able to hear literally every whisper across the wall even if you have bad hearing you will be surprise how much you will be able to hear- sneezing, coughing..etc, it is like... More

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jhshu157, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

Thank you for taking the time to post your experiences on your recent visit. We were glad to hear that you were pleased with the housekeeping services. I apologize if you did not get a good nights sleep from the noise from the adjoining room. I assume you were staying in a room with a connecting door which traditionally allows... More

Sudbury, MA
Contributor
17 reviews 17 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 1, 2014 via mobile

This is our favorite place to stay when visiting family in Rochester. The rooms are immaculate, staff could not be friendlier or more accommodating, and the cafe in the lobby is quite good. The lobby area has ample seating and is quite comfortable. This is a great hotel if you visit this area of Rochester and is highly recommended.

Was this review helpful? Yes 1
DeWitt, New York
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 24, 2014

My husband and I decided to unplug and unwind by staying a night to enjoy the hot tub and pool. Our room was on the 5th floor and very quiet. Everything was in great condition and immaculate in the room. We found the staff to be the greatest asset of all in every area: front desk, housekeeping, and Bistro servers.... More

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jshutt, General Manager at Courtyard by Marriott Rochester East / Penfield, responded to this review

We are glad you enjoyed your "getaway" stay with us. We are vey proud of the team we have developed at Courtyard Rochester Penfield and look forward to seeing you again in the future. Sincerely, Jeff Shutt General Manager More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2014

First of all the staff was very friendly, helpful and professional. My room was great Very clean and very comfortable bed which is a must for me! And even though the bistro had limited choices, the ones that were there was quite tasty. This all made my business trip much more smoother.

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Santa Rosa, California
Top Contributor
52 reviews 52 reviews
39 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed March 17, 2014

I just returned from a three night stay at the Courtyard Marriott / Rochester East - Penfield. My daughter will be attending college in Rochester in the Fall, and we chose the past weekend to come across country for an official visit for her and an opportunity for me to check out the city/area. Staff was great. I want to... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Rochester East / Penfield

Address: 1000 Linden Park, Penfield, NY 14625
Phone Number:
Location: United States > New York > Finger Lakes > Penfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rochester East / Penfield 3*
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Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Marriott
Rochester Courtyard

20 photos of this hotel

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Hotel & grounds (4)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 
Number of rooms
95

Questions & Answers

Questions? Get answers from Courtyard by Marriott Rochester East / Penfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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