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All 1 Pearl River hotels

Hilton Pearl River

3.5 of 5 Hotel   |   500 Veterans Memorial Drive, Pearl River, NY 10965-3209
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Ranked #1 of 1 hotels in Pearl River
A recent review
3 of 5 stars Reviewed November 13, 2011
jbrawns Arizona
  • Reviews (302)
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302 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Hilton Pearl River
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Arizona
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 13, 2011

We recently stayed at this hotel. I am a Hilton Honors member, so frequently stay in HIltons. I must say, when we checked in on a Sunday afternoon, the staff at the front desk was very pleasant and stated out room was ready, so up we went. Entering the room, I noticed food particles on the floor and used tissues... More

Was this review helpful? Yes 3
HiltonPearlRiver, General Manager at Hilton Pearl River, responded to this review

I don't blame you for being disappointed with us based on your account. Our hotel typically excels in the two areas you mention - service and cleanliness. Thank you for the details you provided, which have allowed us to address the housekeeping issue you raised. We take a great deal of pride in guest service at Hilton Pearl River and... More

Brighton, United Kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 12, 2011

The hotel is solid and comfortable, with a small but functional gym and pool. Unusually for the US there's a sauna too - good for European visitors. The breakfast is good, but dinner just sucked. American cooking at its worst; flavourless and high in fat.

Was this review helpful? Yes 1
HiltonPearlRiver, General Manager at Hilton Pearl River, responded to this review

Thank you for choosing to stay with us and for sharing your frank comments. I'm glad you enjoyed breakfast, but I am sorry you didn't have a good dinner with us. Our new Fall/Winter menu in Two Henrys has gotten very positive responses from guests for its creativity and variety. I hope we have the opportunity to see you again... More

Raleigh, North Carolina
Top Contributor
58 reviews 58 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 10, 2011 via mobile

This hotel is a gem in new jersey.it is like a French chateau.the rooms are large and the service is amazing.will definitely be coming back.

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2011

I was there October 27-30 to attend a family function that was in the area. I want to start by saying that the staff of this hotel is 5 star plus. From the moment we arrived until the moment we left I found the service in this hotel to be top of the line. We arrived late on Thursday and... More

Was this review helpful? Yes 2
Palatine, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2011

Stayed there last weekend. Front desk did not mention the power outage. Charged full rate, no discount for no electricity. Did not offer flashlights. Front desk gave us attitude when we suggested it should be free and after ten minutes offered a $9 discount for the inconvenience.

Was this review helpful? Yes 4
missoula
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2011

I was staying for a family function when an act of God closed the roads and all of the power went off due to an early snowstorm. Travel was impossible. The hotel made every effort to make the guests feel comfortable. They supplied flashlights. Because of the backup generators they were able to keep the restaurant open on a limited... More

Was this review helpful? Yes 1
Tampa, Florida
Top Contributor
62 reviews 62 reviews
18 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed October 28, 2011

I was visiting the area for a high school reunion across the border in NJ and the hotel offered a discount rate. I had a king size room facing the front of the hotel which gave me a view of the parking lot. The rooms in the rear had a nice view of the golf course. The location of the... More

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Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 25, 2011

Last Friday we had the most amazing wedding one can even imagine. From beginning to end, Gerry and the crew were beyond wonderful- attentive, charming, their experience really showed as they guided us through a perfect night. We had the ceremony there, and it was beautiful, the grounds were perfect for photos - - and oh my, the food was... More

Was this review helpful? Yes 3
Vancouver
Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 13, 2011

We had a decent stay at this hotel. It benefits from a peaceful setting. Rooms were quiet and comfortable. That said, the rooms were quite worn and in need of an update. Bottom line - nothing special. A comfortable 3.5* hotel.

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Philadelphia, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2011

This hotel looks very grand and it may have been at one time. Today its a wedding mill, one for brunch, one for lunch and one for dinner. Be careful or you might fall into the wrong one. The rooms are tired and feel dirty. Bed was fine. Taped post-it note asking you not to open the window, why not... More

Was this review helpful? Yes 2
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Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Drive, Pearl River, NY 10965-3209
Phone Number:
Location: United States > New York > Pearl River
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Pearl River 3.5*
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel’s design, reminiscent of a country French mansion, and location have earned us the nickname “The Chateau in The Country near The City.” We are proud to be a family-owned and operated business and to be #1 in "Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past four years. ... more   less 
Number of rooms
150

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