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All 1 Pearl River hotels

Hilton Pearl River

3.5 of 5 Hotel   |   500 Veterans Memorial Drive, Pearl River, NY 10965-3209
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Ranked #1 of 1 Hotels in Pearl River
A recent review
5 of 5 stars reviewed 6 days ago
Merritt G Portland, United States
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346 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wonderfull Weekend - Weekend went smooth - all activities were handled great - Staff very attentive - food was fantastic -can't say enough how we enjoyed the stay! - each activity for the wedding seemed to run smooth and on schedule -Great setting for the event.

Review collected in partnership with Hilton Hotels & Resorts

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Penfield, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean, comfortable, and spacious room. Convenient access to the Palisades and NYS Thruway for travel to NYC, Westchester, and upstate locations. I did not have the opportunity to sample food or selections from the bar. In my opinion, a great hotel for business travel/conferences or for a quick family getaway.

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

Vincent P, I'm glad you found everything clean, comfortable, and convenient. That's great. I hope you're able to try Two Henrys or Clearwater Tavern on your next visit. Thanks, William Maloney General Manager More

Westwood, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

This Hotel is always nice they are number one in customer satisfaction. Always clean always willing to accommodate most request. Location is great nice and quiet. Close to NYC and major highways. Lounge and lobby are beautiful.

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

jj p, Glad you've enjoyed your stays with us. Thanks for the comments. Sincerely, William Maloney General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

The wedding first was beautiful but it was the surroundings that made it spectacular. From the beginning the cocktail party room was set up to be one of the best I've seen. The reception room was absolutely perfect and the staff went out of there way to make our stay quite pleasant. Also like the pool and the young lady... More

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

Your comments are very kind, but with all due respect, I have to disagree somewhat. Despite the beautiful surroundings and look of our property, it is truly our staff that makes us what we are. I am glad you enjoyed both the beauty of our property and the wonderful service we always strive to provide our guests. Thanks for choosing... More

Rockville, MD
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel with lovely rooms, but terrible AC & Fan. Every time the Air Conditioning came on it was Very noisy. We were with a large wedding party and all the guests were complaining. It made it hard to sleep.

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

Thank you for your brief comments - both positive and negative. Feel free to contact me directly to let me know your particular room so we can do our best to address this issue. Sincerely, William Maloney General Manager william.maloney@hilton.com More

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The website for this hotel was misleading. The website made the tavern & restaurant look very appealing from the perspective of the menu & the atmosphere. Both fell well below our expectations. The food was very over priced & did not enjoy the pizza and our steak sandwich looked as though the steak was cooked earlier in the day. The... More

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

Good Afternoon Nicole M, We generally hear very good things about the food, service, and atmosphere in our restaurant and bar. It seems strange and understandably frustrating that your request to sit in the bar wasn't met. I'm very sorry you were unsatisfied with your dining experience. Thanks for sharing your comments so we can learn from them and improve.... More

Norristown, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

At first glance, this castle-like hotel is beautiful. That holds up once you walk through the doors. That's where it ends. The room was dirty and may have not been cleaned from the previous guest. After a long day on the road, coming back to get a decent meal is not an option at this hotel. Menu is marginal a... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Marc D, We would always prefer to learn of any dissatisfaction prior to check-out so that we would have a better opportunity to make it right, but now that you have let us know I want to do my best to address the issues raised. According to your description, I don’t blame you for being unsatisfied with the level of... More

Hoboken, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was staying there for a wedding and not only was the venue and food amazing, but the service was top notch. I was very impressed with my experience here. Great staff, nice big rooms, customer service was great. Two thumbs up.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Jamie E, Thanks for the two thumbs up. It's always great to hear when guests feel our service is exceptional. I appreciate that you took the time to share these terrific comments and we hope to welcome you back to Hilton Pearl River in the future. Sincerely, William Maloney General Manager More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The Hilton was fantastic, the town is full of the nicest people. I would stay there again and again.We thoroughly enjoyed our stay at the Hilton. the staff was very professional, food, drinks and service were great. Would stay there again for sure.

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Well, on behalf of the entire town of Pearl River, NY, your review is quite flattering. Really, it's great that you enjoyed your stay and had such a good experience with our hotel and our town. Thanks and we hope to see you again. Sincerely, William Maloney General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay at the Hilton. the staff was very professional, food, drinks and service were great. Would stay there again for sure. Nice job by everyone at the facility, well done! The three day stay for a family wedding was a memorable one for sure.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
William M, General Manager at Hilton Pearl River, responded to this review

457armandb, Glad you enjoyed your three days with us. Thanks for taking the time to give us a pat on the back. In particular, it's good to hear that you found the service, food, and drinks to be great. All the best to the wedding couple and we hope to welcome you and your family back again should you return... More

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Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Drive, Pearl River, NY 10965-3209
Phone Number:
Location: United States > New York > Pearl River
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River

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