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Hilton Pearl River

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500 Veterans Memorial Drive, Pearl River, NY 10965-3209
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Hilton Pearl River
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Hilton Pearl River
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391 reviews from our community

Traveler rating
    173
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    58
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this property 4/17 and 4/18. We enjoyed our stay very much. The breakfast is great and has an omlet station with good caring cooks. The room and hotel is very clean. The housekeeping staff was very freindly and helpful. We will return again soon.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Two of the best words to read in a hotel review are "friendly" and "clean". "Caring" isn't bad either - you used that one too. Thanks for taking the time to share your thoughts. We're all so glad you had such a good stay and that you plan on returning. Sincerely, William Maloney General Manager More 

Nyack, United States
1 review
3 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at the hotel because we attended my cousin's wedding and planned on drinking a good amount. We're responsible drinkers and never drink and drive. The price was fine, the room was fine, the bed was very comfortable, but the pillows were down and I was unable to have restful sleep because of the pillows. When... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Tara H, This comes as a bit of surprise to us as we consistently hear very positive comments concerning our cuisine. I encourage you to please get in touch with me directly to provide more details so we can follow up on your concerns and learn from them. We all take a great deal of pride in our hotel and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is absolutely beautiful and the rooms are very well appointed with a professional if somewhat aloof staff; however, the shower heads are the best I've ever encountered in a hotel room. They are full force and plenty of water -- not these lame and weak-streamed heads that you expect and get in other hotels. It may seem trivial... More 

Review collected in partnership with Hilton Hotels & Resorts

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William M, General Manager at Hilton Pearl River, responded to this review

Thanks for the compliments and taking the time to share your feedback. We do take a lot of pride in our hotel and it's always encouraging to read about positive experiences - whether it be with our guest service or a particular amenity or feature. Thanks again and hope to welcome you back soon. Sincerely, William Maloney General Manager More 

Asheville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel looks like a castle and looks over the golf course. I had a room by the ice machine and never heard anyone. Inquire about or request a room overlooking the golf course. Would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Michelle C, Thanks for sharing your thoughts. Your compliments on the beauty of our property are very much appreciated, but it's really our people who make our hotel special. It's good to hear you enjoyed your stay so much and we look forward to welcoming you back. Sincerely, William Maloney General Manager More 

Panama City, Panama
1 review
5 of 5 stars Reviewed 2 weeks ago

in general terms everything was excellent from the room to breakfast and dinner. Very agraable atmosphere and very friendly staff, definitely would return to this hotel and would recommend. greetings.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Carlos M, We love to read the word "friendly" in reviews of our staff. I'm so glad you enjoyed your entire experience here. Thanks for choosing us and we look forward to seeing you again. Sincerely, William Maloney General Manager More 

Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

I stay in many hotels a year for business and although I was looking forward to this hotel, I was very disappointed. I specifically requested a non-smoking room on a non-smoking floor and e-checked into one but it was not ready when we arrived. Was then switched to a smoking room on a smoking floor. Had to try three other... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Liam M, Thank you for sharing your feedback and I invite you to please get in touch with me directly so I can learn more about your experience. We'd like to do everything possible to address the issues you've noted. Sincerely, William Maloney General Manager william.maloney@hilton.com More 

Palm Coast, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice hotel. The staff was friendly and accommodating. The rooms were comfortable and clean. We went to a Bat Mitzvah at the hotel and they did an amazing job. The food was excellent. The hotel is a great choice to use for a wedding or bar/bat mitzvah venue.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Cheryl T, You hit on two of our favorite words to read in a review: "friendly" and "clean". I'm also glad you loved the food and had such a good time at the event. Thanks for taking the time to share your thoughts. Sincerely, William Maloney General Manager More 

Stroudsburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

if you are staying overnight, make sure you take advantage of the breakfast buffet. It is well worth the price, actuallyit was a great bargain. Our room overlooked a scenic golf course, adding to the already excllent ambiance of the Facility. The rom was comfortably and stylishly decorated, and the bed was extremely comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Gary S, Thanks for sharing your feedback and I agree, breakfast in Two Henrys with The Complete buffet and hot cup (or cups... ) of coffee is a great way to start the day, especially if you get a window seat overlooking the golf course. Our beds are made exclusively for Hilton but they are available to guests for purchase.... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel for one night as it was conveniently located not far from Palicades Mall. The room was very nice and the bed was very comfortable. The bathroom had a walk in shower. The pool was a good size and we were also able to use gym which has adjacent bathroom with shower. There... More 

Was this review helpful? Yes
William M, General Manager at Hilton Pearl River, responded to this review

Natalya K, Thanks for choosing us for a weekend night away. I don't blame you for being frustrated with having to wait for coffee like that. That would have really gotten to me as well. I am glad you found everything else to your liking and I appreciate you sharing these comments. Based on your comments, you might be interested... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

My niece was getting married this is the hotel she chose, we stayed, It is a very nice hotel. It was close to the place my niece had her wedding. The hotel was clean & so were the rooms, the front desk workers helped us out when we had a question. We had a great stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
William M, General Manager at Hilton Pearl River, responded to this review

Congratulations on your niece's wedding and I'm so glad you had a great stay. I appreciate that you took the time to share your comments. Sincerely, William Maloney General Manager More 

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