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All 4 Palmyra B&Bs / inns

Palmyra Inn & Suites

2.0 of 5 Inn   |   955 Canandaigua Road, Palmyra, NY 14522
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Palmyra Inn & Suites
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Ranked #1 of 4 Palmyra B&B and Inns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
jhjdh Canada
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191 reviews from our community

Traveler rating
    86
    60
    28
    11
    6
See reviews for
102
36
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • Spanish first
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    (18)
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Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in an excellent location if you are interested in visiting the sights in Palmyra. The staff are wonderful and will help you with anything you need. The beds are very comfortable and spacious. However, the room we stayed in was in serious need of an update. The paint was chipped off of the wall from behind the... More 

Was this review helpful? Yes
Carrie G, Manager at Palmyra Inn & Suites, responded to this review

I'm so happy you enjoyed working with our staff and you felt at home here. We are in the process of renovating the rooms with fresh paint and updated furniture for the new TVs, so hopefully you'll be able to see those the next time you're in the area! Hope to see you back in soon. Best, Carrie G., General... More 

Mass
1 review
4 of 5 stars Reviewed 4 weeks ago

My daughter lives in the area so this is the reason I chose this hotel. The room I booked was having issues so they upgraded us to the room with the heart Jacuzzi. This room is very large. There is a king size bed which was comfortable, a small sofa, a small table with 2 chairs and a kitchen countertop... More 

Was this review helpful? Yes
Carrie G, Manager at Palmyra Inn & Suites, responded to this review

We were so happy to have you for the holidays! I'm glad you enjoyed your room, but I'm sorry you were a little disappointed with the space -- we do the best with what we've got, but I appreciate the feedback! We'd be happy to have you back anytime you're in town visiting your daughter again. Best, Carrie G., General... More 

Fayetteville, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our son and his family live in Newark and we wanted a nice, clean place to stay on Christmas night. The Palmyra Inn was perfect! And in the morning, all the grandkids came over for a swim in the "pool"! A great place to stay the next time we come to visit.

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Washington DC, District of Columbia
Top Contributor
63 reviews 63 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 4, 2014

We had a suite for a family of 6 and it was great with respect to the beds and space. But housekeeping skipped our room for two days of the week we were there. Also, there was a kitchenette but it was poorly equipped, i.e., very few utensils (some were plastic) and no dish cloths for the first 3 days.... More 

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Carrie G, Manager at Palmyra Inn & Suites, responded to this review

While it's great to hear you and your family stayed with us, I am so sorry to hear about this miscommunication with housekeeping about their service and the amenities in your room. Normally, each kitchenette is equipped with settings for 4, but I'm happy to provide more for larger groups like yours if you just call the desk and let... More 

Camden, Maine
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2014

We have been coming here yearly ever since the Palmyra Inn first opened its doors, and over the last few years had been disappointed in the increasing shabbiness of the Inn. BUT, wonderful news! Our visit this year finds the rooms freshened up with lovely new, white comforters, flat screen TV, new thicker towels and, I think, a fresh coat... More 

Was this review helpful? Yes
Carrie G, Manager at Palmyra Inn & Suites, responded to this review

I'm so happy to hear that you appreciate the renovations around here! We've been working hard to make each room the best it can be, and that every guest has a great time here in Palmyra. I can't wait to see you again -- hope your next visit will be sometime soon! Best, Carrie G., General Manager More 

Spencerport, New York
1 review
5 of 5 stars Reviewed November 17, 2014

I use the Palmrya Inn several times a year for a large scrapbooking getaway and have done so for the past several years. The staff is always top-notch especially Patty, who takes care of the continental breakfast every day. And Kristy, who I believe is the Housecleaning Manager or Assistant Manager of the hotel. Those two in particular always make... More 

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New York
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014

The location was great for historical sights and the price was fair. Staff friendly. TV's are old and difficult to see where they are placed in the room. Like another reviewer, room was missing a panel in the window blind. Housekeeping could be a bit more detail oriented. I thought it odd in that though the place was not full... More 

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Saratoga Springs, Utah
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 30, 2014

We stayed here with a tour group for three nights. The staff was very friendly and helpful. The hotel is older and therefore could use some sprucing up, but it was comfortable and served our purposes well. The biggest complaint we all had was no counter space in the bathroom., but there was a nice kitchen and sitting area. The... More 

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Morristown, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014

I was expecting a lot more from this hotel based on the reviews I read. The TV in the room was about 15 years old and I could barely see it from the bed. My blinds were missing two panels so I had to put up a sheet. My sink was clogging up. The breakfast they served was carbohydrates galore.... More 

Was this review helpful? Yes 1
Palmyrainn, Front Office Manager at Palmyra Inn & Suites, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We have already started the process of updating our older tv's into nice flat screens and... More 

Cooperstown, New York
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

Perfect location for visiting LDS sites. Really Friendly staff and clean rooms. My only suggestion is to have other options in the rooms besides coffee. Clientele is, after all, primarily LDS. Perhaps hot cocoa and herbal tea.

Was this review helpful? Yes
Palmyrainn, Front Office Manager at Palmyra Inn & Suites, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We have already started the process of updating our older tv's into nice flat screens and... More 

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Additional Information about Palmyra Inn & Suites

Address: 955 Canandaigua Road, Palmyra, NY 14522
Location: United States > New York > Finger Lakes > Palmyra
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palmyra Inn & Suites 2*
Number of rooms: 60
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Also Known As:
Palmyra Hotel Palmyra

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