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Comfort Inn & Suites Ozone Park

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137-30 Redding Street, Ozone Park, NY 11417
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Comfort Inn & Suites Ozone Park
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111 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Romeoville, Illinois
Top Contributor
126 reviews 126 reviews
20 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed here for two nights after my flight got canceled at JFK due to a severe winter storm. The shuttle service is great. When I arrived a federal circle, I called for the shuttle and within about 30 minutes the shuttle came. When I got to the hotel Ramone was welcoming and checked me in promptly. I was kind... More 

Was this review helpful? Yes 1
Hyderabad, India
Contributor
20 reviews 20 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 27, 2015

Stayed here twice on a two and from journey from JFK. Pros - The hotel shuttle is very efficient. Pick up from airport was done in a very short time post calling them - They have a menu in room of restaurants that deliver to the hotel so choice of food is good. - Television has all the popular channels... More 

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 12, 2014

I am very disappointed to say that the service provided by your desk staff has been dismal and rude. I called to get a shuttle from JFK at 8.30pm. Ramone assured me that the shuttle would be immediately dispatched and that it should be there within 15 minutes. 2 hours later, the shuttle was still not there. Myself and another... More 

Was this review helpful? Yes 1

Travelers are raving about these Ozone Park hotels

New York
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 8, 2014

I had a 4 day stay at this hotel and honestly, the staff was very polite and helpful, the food was OK, the room was simple, but small however it was comfortable. The biggest issue I had was that knowing that there is to be no smoking in the rooms, on some days the hotel halls were filled with the... More 

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Cape Town
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 22, 2014

We stayed here the night before flying home after a couple of weeks in the US and Mexico. The hotel itself is fine and offers a complimentary shuttle to JFK every hour which was fantastic (and quick, even throught the hotel is some distance from the airport). The king room we were in was spacious with a small sitting area... More 

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Knoxville, Tennessee
Top Contributor
72 reviews 72 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 13, 2014

I stayed here overnight after flying in from JFK airport. The hotel offers a free shuttle 24 hours a day, so they picked me up at the airport and returned me to my terminal at 4:30 the next morning for an early flight. The hotel is dated but the room was clean and comfortable. Staff was very friendly and helpful.... More 

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Tehran, Tehran, Iran
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

i booked the hotel through Expedia, i reviewed the the pictures and thought it would be good, but when i came in the room i saw something diffrent than what i expected, there were Cockroaches and buges on the bed and pillows, awfull experience, I highly recommend that you DONT stay in this Hotel.

Was this review helpful? Yes 1
Donna D, Manager at Comfort Inn & Suites Ozone Park, responded to this review

Thank you for your comments. Please know that we do not nor have we ever had an issue with roaches in our hotel. We do take pride in the cleanliness of our hotel and have always had an exterminating program in place. I do apologize if your stay was anything less then satisfying. Our goal is to exceed your expectations... More 

New Orleans, Louisiana
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 26, 2014

Giving this a 1 star because it makes me rate it something, but honestly this property should not even receive a score. Stayed here for 1 night when our flight did not get in until midnight. First off, when pulling up to the property, the surroundings seem a bit shady. We decided that it was for 1 night and it's... More 

Was this review helpful? Yes 2
Antigua, Guatemala
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2014

I stayed here on a layover from JFK airport. The hotel was clean and quiet. The staff were very friendly and the shuttle was prompt. The Italian restaurant across the street/corner was fabulous. The elevator was tiny but really who cares, do a couple of trips. Breakfast was good, the price was right and the bed was comfortable. This was... More 

Was this review helpful? Yes 1
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