Although small, the rooms at this hotel are clean and nicely decorated with comfortable beds, and the bathroom had been recently renovated. Continental breakfast available and included a make-your-own-waffles station. Shuttle to and from JFK available. If you are being picked up FROM JFK, you must wait at the Federal Station stop and call the hotel for a shuttle. If... More

Had to stay there as a last minute resort. The location of the hotel is in my opinion in a sketchy area. Not sure if I was all that comfortable there. It’s a long drive from the airport, which makes the location even worse. Would I stay there again? Only if I had no other choice. The night staff was... More

I had stayed a night and I regret for having chosen this hotel. Internet never worked, the bathroom sink was clogged, they gave me the wrong key for the room. The staff was never empathic of any of those issues. Horrible experience!

We had a 20-hour layover between flights at JFK so we chose the Comfort Inn & Suites because of its proximity to JFK, its price and its proximity to the subway. On arrival we contacted the shuttle which was easy but apparently the shuttle had just left or something and we had a long 25 minute wait out in the... More

Stayed here just one night to catch an early flight out of JFK and it was a good experience. Contacting the hotel to arrange shuttle pickup at the airport was smooth and so was arrival, check-in and the room itself. In fact, the room actually surprised me by being bigger than expected (i've stayed in a few NYC hotels and... More

My friend an I stayed Saturday night, November 3 2012 after Hurricane Sandy. They had no power except for the lobby. No lights, no phone, no heat. They did have hot water for showers. The two gentleman who were manning the front desk are two of the nicest hotel staff I have ever encountered. They couldn't have been more accommodating.... More

We stayed one night as we arrived at JFK very late. Shuttle picked us up, and the staff was ready for us when we arrived. Everything was very easy. The room was comfortable. It was also fairly close to the subway which we took into the city the next day. Didn't try the breakfast, so can't say anything about that.

I was a bit concerned when the complimentary JFK airport shuttle dropped me here. The lobby/entrance is a bit weird as you have to go down a few steps to get into the small reception area. The staff was friendly enough but I didn't like it that they still take an imprint of your credit card, thus leaving your number... More

We planned to stay a few nights, at least until we got to our room. The room had a distinctive odor of cleaning solvents, cigarette smoke, and mold. My sinuses clogged immediately. I sat at the desk only to discover some sticky substance imbedded in the rug. After we killed the spiders in the room, I went to use the... More