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Holiday Inn Orangeburg - Rockland / Bergen

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329 Route 303, Orangeburg, NY 10962
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1 room 1 adult
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Holiday Inn Orangeburg - Rockland \/ Bergen
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154 Reviews from our TripAdvisor Community

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Columbia, South Carolina
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is in a quiet location but the nearest shopping is approximately 4 miles away. Hotel has restaurant but I did not try it. Upon entering check-in was easy and fast and I was recognized as a Spire Elite member; however, I was not offered the usual incentives of bonus points nor a bag of goodies. My room was clean,... More 

Helpful?
Thank tommygoss
HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies regarding you not receiving your welcome amenity as a Spire member. Please note we have added the welcome points to your account. We also have many restaurants within walking distance from the hotel and one of the largest malls is approximately 9... More 

Northampton, Massachusetts
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 25, 2015 via mobile

We stayed one night here while in town for a bike race. We booked a junior suite and it was clean. The room was definitely showing its age, stains on the carpet, banged up furniture and an outdated shower. Check in was easy and the staff friendly. We went to the bar for drinks on Saturday night and waited over... More 

Helpful?
Thank Alicia W
IHGCare, Guest Relations Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear Alicia W, Thank you for taking the time to share your experience during your past stay. It is regrettable that our room accommodations did not live up to your expectations. I also apologize for any inconvenience you may have experienced with the service at our bar. Please be assured that your comments will be shared with our management. I... More 

Longmeadow, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2015

Staff was very courteous, friendly and helpful. Hotel it's in great shape, clean and just five minutes off I-287. The room was clean, well kept and the bed very comfortable. The bathroom was clean, well stocked and with extra towels. Plenty of parking spaces including for trucks.

Helpful?
Thank Segemape
Manning, South Carolina
1 review
4 of 5 stars Reviewed October 20, 2015

My wife and I have stayed here for about ten days each year since 2009. Many of the same friendly faces are there to greet us upon our return. We are always treated well and we look forward to our next visit. The General Manager, Lorrie Crouch made sure that we had a very nice room and a great visit.... More 

Helpful?
Thank ALFRED545
Norwich, Connecticut
1 review
5 of 5 stars Reviewed October 19, 2015

Came back to Nyack for a college reunion. Had a relaxing weekend and toured some of the state parks along the beautiful Hudson river. The staff and service was great. Which added to a perfect time back.

Helpful?
Thank Kevin B
North Carolina
Level Contributor
123 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed October 11, 2015

This is not a bad property, but there do seem to be some problems--nothing major--but things they may be annoying. The location is quite handy--not far from GW Bridge, NJ, and the Tappen Zee Bridge. Here are some caveats. First, the sinks take a lot of time to draw hot water. There is no problem, however, with the showers. The... More 

Helpful?
Thank Noel78
Pearl River, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 29, 2015

Just a month ago (August 29th)my daughter was married. All of our relatives and friends used the Holiday Inn in Orangeburg for their stay while in Rockland. We were there from Friday afternoon until Sunday. The wedding was planned over a year in advance and from the beginning the service was excellent. Regina the manager is a sweetheart to work... More 

Helpful?
2 Thank cm9383
County Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2015

We stayed in this hotel for a wedding , the staff were great especially Mike at reception and also George , one of our members misplaced a phone which was found and returned , The rooms are fine and the way I look at it , you pay for what you get and value for money it was great, the... More 

Helpful?
1 Thank Kevin S
pleasanton, CA
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 23, 2015 via mobile

Everything is falling apart in the rooms. Bathrooms stink, the cabinetry is falling apart. The tiles in the room ceiling have cracks and what looks like soot. Bathrooms stink as if they havent been ventilated since Ronald Reagan was in the Whitehouse. The rooms didnt even have a coffee cup, only caps for the cups. When I asked for it,... More 

Helpful?
Thank akritori
IHGCare, Guest Relations Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear akritori, Thank you for your recent stay with us and reviewing our property. Please accept my apologies for the issues you had with the condition of the property. Your review will be passed on to the management for evaluation and actions will be taken. We appreciate your feedback as this is our best resource for improving guest services. Thank... More 

Travelers are raving about these Orangeburg hotels

Grand Rapids
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 14, 2015 via mobile

This was our second visit, and it appears some changes have taken place. In both instances the room was fine, consistent with the quality a chain promises. But a few details struck us as troubling. 1. a stairway was covered in towels the whole time to mop up leaking water. 2. the exterior door from our wing was broken and... More 

Helpful?
2 Thank wfwbklyn
HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear Wfwbklyn, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies regarding the issues you incurred during your stay. All these were addressed and resolved. We do appreciate your compliments regarding our staff and your room. We still serve our fresh baked cookies daily, perhaps they had run out, as they... More 

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