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Holiday Inn Orangeburg - Rockland / Bergen

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329 Route 303, Orangeburg, NY 10962
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1 room 1 guest
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Holiday Inn Orangeburg - Rockland \/ Bergen
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146 Reviews from our TripAdvisor Community

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Traveler rating
    50
    41
    27
    17
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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pleasanton, CA
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Everything is falling apart in the rooms. Bathrooms stink, the cabinetry is falling apart. The tiles in the room ceiling have cracks and what looks like soot. Bathrooms stink as if they havent been ventilated since Ronald Reagan was in the Whitehouse. The rooms didnt even have a coffee cup, only caps for the cups. When I asked for it,... More 

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Grand Rapids
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our second visit, and it appears some changes have taken place. In both instances the room was fine, consistent with the quality a chain promises. But a few details struck us as troubling. 1. a stairway was covered in towels the whole time to mop up leaking water. 2. the exterior door from our wing was broken and... More 

Was this review helpful? Yes 1
HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear Wfwbklyn, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies regarding the issues you incurred during your stay. All these were addressed and resolved. We do appreciate your compliments regarding our staff and your room. We still serve our fresh baked cookies daily, perhaps they had run out, as they... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Room smelled of cigarettes so we asked to have room switched which they did agree too. Do not open your windows though There is a horrible sulfur smell outside. Carpets looked dirty. Bed looks clean. Staff at front desk were nice. Do not recommend.

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HI-Orangeburg, Public Relations Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear Elizabeth, Our utmost apologies for the issues you experienced at our hotel. If possible, could you please email the hotel at the following address to discuss this further. gm@hiorangeburg.com We want you to know that all issues will be addressed, and that we take all our guest comments very seriously. More 

Travelers are raving about these Orangeburg hotels

Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 19, 2015

My title summarizes my whole experience. Everything was just right. The bed is great. Sheets were lovely. The bathroom was clean and I loved the complimentary shampoo/conditioner. It was Bath and Bodyworks Coconut Verbena. Nice touch! (Especially because I forgot to pack my "products" bag and didn't want to buy more than a toothbrush and paste and contact solution. So... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

Rooms are normal, some humid smell near the door but it did not cover the whole room so it was OK. Internet works fine (my room was near the lobby). Breakfast is what you expect (not more) with good tables to stay for a while. Not much to eat on nearby places (one italian, one mexican, and a couple of... More 

Was this review helpful? Yes 1
Indiana, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

Very nice location and stay at Orangeburg facility. Rooms very clean, and staff was polite and kind. Rooms large and comfortable, with ample parking for one's vehicle. Will stay again when in the area. Roni and Sam Armbrester

Was this review helpful? Yes 1
Dedham, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

My family gathered at the Holiday Inn last week for the passing of my Grandpa and the services. It was a very tough time on the family. Barbara assisted us with the most compassion and care I have witnessed-and as a professional event planner, I work with travel and hotels daily. She gave us the best room possible and even... More 

Was this review helpful? Yes 1
Yorktown Heights, New York
Level Contributor
128 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed June 5, 2015

Stayed here for one night with my family to attend a local wedding. Had secured and reserved two rooms, upon arrival they had us reserved for three rooms. (Despite the fact that we called in advance to verify the reservation) The front desk staff seemed pleasant, and informed us that the two rooms would be not close to one another.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Orangeburg - Rockland / Bergen, responded to this review

Dear Jay H, Thank you for providing feedback regarding your stay with us and being one of our valued IHG Rewards Club members. We certainly regret the overall dissatisfaction you had experienced during your stay particularly the rooms provided to you at check-in. Please know that this is not reflective of our daily high standards. We take all of the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 3, 2015

Was impressed by this neat clean hotel in suburban Rockland County NY. Rate was very low. Service was very good. Room was fairly new and very clean. Included fridge and microwave. Pool was not open for season yet. Nice bar with local brews and a few nice bourbons. Buffet breakfast was not included but was not very appetizing.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2015

I stay at the Holiday Inn Orangeburg every year with my family over Memorial Day weekend. It is immaculate, well-decorated, and conveniently located. There are several good 5k running routes around the hotel. Housekeeping is great, and the included breakfast is (to be honest) mediocre but reliable. Staff are friendly and helpful, and the bartenders are always aces.

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