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Crystal Family Resort & Spa

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Bogazkent Beldesi, Bogazkent, Belek, Turkey
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Crystal Family Resort & Spa
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223 Reviews from our TripAdvisor Community

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Traveler rating
    103
    68
    27
    17
    8
See reviews for
135
33
4
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (26)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (11)
All months
1 review
1 of 5 stars Reviewed 2 days ago NEW

Don't come if your British an Turkish . Pros: the waiters, barmen and entertainment group were very good especially the Blond announcer she's very funny and entertaining. that's about it. Cons : wifi is rubbish goes every 5 minutes, rooms are dirty and old , stair cases stink , cleaners don't clean the rooms , breakfast,lunch and dinner are all... More 

Was this review helpful? Yes 1
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, I think there is a mistake and you have made a review to a wrong hotel!! I have read your comments and couldn’t find any matching point. Our rooms are new - we have 4 elevators -And the rest unfair commends has nothing to do with our hotel, But as I said at the beginning you should check... More 

Sakarya Province, Turkey
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel between 22-29 July 2015. We booked our room in December/2014 to catch the early-reservation deals, and we paid about 60-65 euros per person per night. We have a 3 year-old child who stayed for free. I strongly recommend early-reservations, if possible. Although our original reservation was for a room with a land-view, we received a... More 

Was this review helpful? Yes
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, Thank you for the review and recommending our hotel. It will be a pleasure for us to welcome you back in Crystal Family Hotel. Hotel Management More 

3 of 5 stars Reviewed 1 week ago

PROS: - The food is fantastic. - The staff is very friendly and always willing to help with any issues. - The pool is great, and the fact the hotel is on the beach is a huge plus. - The hotel is super clean. CONS: - Wi-Fi cuts off often and only lasts 1-5 minutes at a time. - The... More 

Was this review helpful? Yes
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your review. Your commends are helping us to provide a better service for your next Holliday. It's nice to hear that you had a good Holliday accept some points.. your good commends were; The food is fantastic. - The staff is very friendly and always willing to help with any issues. - The pool... More 

Glasgow, Scotland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I think this might be my first 1 star review and it is a shame as the holiday started so well (see below details), the 1 star is not for any one major thing it is just because of the accumulation of annoyances. When you go on holiday you want to relax and take everything easy, it should not be... More 

Was this review helpful? Yes 5
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, I wish I could thank you for your review witch is helping us to provide a better service for the future. At the beginning I was going to answer all your commends on each section, However than I have realised that none of them is true and right. The truth is that all the unreal complains are because... More 

Chester
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

We’ve just come back from a week’s holiday at the Crystal Family Resort and Spa in Belek and whilst it might not be the ideal choice for a middle aged couple with no kids, there is no doubt that it’s a very nice hotel. Our main points of observation are: Rooms – great, spacious (we had a double and a... More 

Was this review helpful? Yes 5
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear guest We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015 via mobile

Well what can I say.Do not come here if you are English.It is over run by Germans,Russians And Turks.The food is aweful.It seems like they put the same stuff out everyday from the fridge.I mean who eats fried eggs in peppers and chillis.I have spent lots of time in Turkey and this is by far the worst I have ever... More 

Was this review helpful? Yes
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, Unfurtunality we are a Hotel witch is open for all nations. If you looking for English based Hotel, yes than you were in a wrong one. We do not accept your comments about the food In the Hotel. A *part of our A La Carte Restaurants we have an Open Buffed menu for 14 days and each day... More 

Reading, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 30, 2014

Stayed in summer 2014 with a 1.5 year old. Beautiful hotel, very good service, good facilities and great entertainment. Every evening enjoyed a different show - shadow show was very impressive! Fridges everywhere with water, juice and small milk cartons for kids. Different pools for adults and kids, slides. Everything is for a good family holiday. Would definitely go back!... More 

Was this review helpful? Yes 3
Amman, Jordan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

Antalya trip was one of the best especially that there is a lot to do in the hotel and outside... Dont forget to do rafting and visit Side... Those are a must. Like other resorts, swimming pools, slides,and see are there and convenient. Food was not that great although all meals included in addition to snacks in between.

Was this review helpful? Yes 5
Dingwall, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 13, 2014

We have just come back from this hotel, staying 5-12th October on an all inclusive basis. The hotel accommodation, cleanliness etc was very good. Most reviews are correct with regards to hotel guests, we met 4 other people from GB, all others are German or Russian there must be around 300 rooms so there are hundreds of guests. All the... More 

Was this review helpful? Yes 4
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Guest , We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

Basingstoke, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

We spent a week in Crystal Family resort, we had a really good time. The hotel room was nice and clean , the food in the hotel was probably the best food I've had on holidays for a long time with a lot to choose from and a lot of local food (not just beans and bacon like in a... More 

Was this review helpful? Yes 1
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Michal M, We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

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The Hotel (68)

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