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Crystal Family Resort & Spa

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Bogazkent Beldesi, Bogazkent, Belek, Turkey
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Crystal Family Resort & Spa
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205 Reviews from our TripAdvisor Community

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Traveler rating
    98
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (205)
  • Mar-May only
    (26)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (11)
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Chester
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We’ve just come back from a week’s holiday at the Crystal Family Resort and Spa in Belek and whilst it might not be the ideal choice for a middle aged couple with no kids, there is no doubt that it’s a very nice hotel. Our main points of observation are: Rooms – great, spacious (we had a double and a... More 

Was this review helpful? Yes 4
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear guest We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2015 via mobile

Well what can I say.Do not come here if you are English.It is over run by Germans,Russians And Turks.The food is aweful.It seems like they put the same stuff out everyday from the fridge.I mean who eats fried eggs in peppers and chillis.I have spent lots of time in Turkey and this is by far the worst I have ever... More 

Was this review helpful? Yes
CrystalHotelsTR, Genel Müdür at Crystal Family Resort & Spa, responded to this review

Dear Guest, Unfurtunality we are a Hotel witch is open for all nations. If you looking for English based Hotel, yes than you were in a wrong one. We do not accept your comments about the food In the Hotel. A *part of our A La Carte Restaurants we have an Open Buffed menu for 14 days and each day... More 

Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 30, 2014

Stayed in summer 2014 with a 1.5 year old. Beautiful hotel, very good service, good facilities and great entertainment. Every evening enjoyed a different show - shadow show was very impressive! Fridges everywhere with water, juice and small milk cartons for kids. Different pools for adults and kids, slides. Everything is for a good family holiday. Would definitely go back!... More 

Was this review helpful? Yes 3
Amman, Jordan
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

Antalya trip was one of the best especially that there is a lot to do in the hotel and outside... Dont forget to do rafting and visit Side... Those are a must. Like other resorts, swimming pools, slides,and see are there and convenient. Food was not that great although all meals included in addition to snacks in between.

Was this review helpful? Yes 5
Dingwall, Scotland, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

We have just come back from this hotel, staying 5-12th October on an all inclusive basis. The hotel accommodation, cleanliness etc was very good. Most reviews are correct with regards to hotel guests, we met 4 other people from GB, all others are German or Russian there must be around 300 rooms so there are hundreds of guests. All the... More 

Was this review helpful? Yes 3
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Guest , We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

Basingstoke, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

We spent a week in Crystal Family resort, we had a really good time. The hotel room was nice and clean , the food in the hotel was probably the best food I've had on holidays for a long time with a lot to choose from and a lot of local food (not just beans and bacon like in a... More 

Was this review helpful? Yes 1
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Michal M, We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

Jersey, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 6, 2014

This hotel looked good in brochure, but from the time we arrived it was a disappointment. None of the staff appeared to speak English, they were rude, bad mannered and never smiled. We were asked for money by the waiters and I think that the male staff should understand the not all British ladies are looking for a Turkish husband!!!!... More 

Was this review helpful? Yes 6
Manchester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 12, 2014

We are currently on our last day at the resort, and overall have had a a nice time. We booked the package deal with Thomas cook. The hotel itself is beautiful however beware if you are English hardly anyone speaks it! And if mean anyone! We only found and heard one other couple here at the hotel who spoke English... More 

Was this review helpful? Yes 4
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Cerys O, We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 4, 2014

Hotel lovely and clean,food great,pools warm so is the sea sorry but i dont like a pebbly beach.Staff in reastaurants cant do enough for u. My only gripe is why are people so greedy when it comes to all inclusive, dont put so much on your table and WASTE IT go back for some more.Please would u put a swim... More 

Was this review helpful? Yes 11
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear Karen , We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

Godstone, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 3, 2014

The entrance to the hotel may not be grand like others in Turkey, and the reception is a little tired but it had everything we needed and we would definitely visit again. Staff were so friendly and accommodating and couldn't do enough for you. There was 24 hour food - restaurants weren't overcrowded although we didn't tend to eat until... More 

Was this review helpful? Yes 4
ahmet_melik, Yönetici at Crystal Family Resort & Spa, responded to this review

Dear JuliaandPaulOC, We would like to thank you for your review . We will be glad to welcome you again at in our hotel next time. Sincerely, Murat Berber General Manager More 

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