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All 6 Olean hotels

Hampton Inn Olean

2.5 of 5 Hotel   |   101 Main St, Olean, NY 14760
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75%
Ranked #3 of 6 hotels in Olean
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Joseph R Union, Missouri, USA
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189 people have reviewed this hotel

Traveler rating
    78
    62
    33
    11
    5
See reviews for
56
40
7
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
Union, Missouri, USA
Top Contributor
108 reviews 108 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've yet to be displeased with the results (*knock on wood*). Room is spacious and clean. Staff is very friendly and made great recommendations for dinner in a town that doesn't have a lot of options. The hotel is located near pretty much everything in Olean, including some ski destinations if you're into that sort of thing. My one and... More

Was this review helpful? Yes 1
Tracy B, General Manager at Hampton Inn Olean, responded to this review

We are so pleased that you were happy with our hotel and Olean. It was our pleasure and thank you for being a loyal guest to Hilton Honors. We do apologize that the outside cleaning disrupted your day to sleep in. We know how comfy the beds are and want you to enjoy them as much as possible. We will... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Despite a mix-up where my reservation for two rooms which had been confirmed by telephone, the hotel had us for only one room. It was quickly sorted out but just in the knick of time as I got the last room and there was someone right behind me who was looking for a room. Brandie, the desk clerk, got it... More

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for your wonderful review. I am pleased that Brandie was able to help you with your reservation. She is a true gem! Thank you for your comments about the hotel and the entire staff. We look forward to seeing you again. Tracy Baker, GM More

Staten Island, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We attended a friend's wedding in Olean and had a great time . Hotel was wonderful, clean and staff was friendly. Very clean and rooms were quiet. Beds and pillows super comfortable. Free breakfast had was adequate but staff did not refill items once empty ( we slept lat and missed out on omelets.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Lisa, Thank you for visiting us. We are pleased you enjoyed your stay and the friendly staff. When you visit us again, if you over sleep (on the wonderful Hampton beds) be sure to let us know and we will prepare something for you. Never leave on an empty stomach! See you soon! Tracy Baker, GM 716-375-1000 More

Godfrey, United States
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great for a small town. Not up to big city standards. Poor housekeeping and slow internet. Breakfast is minimal. Exercise room consists of a treadmill, a bicycle and a television. Location is good. Several restaurants in walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Darryl, Thank you for talking to me at the Front Desk. I hope I was able to satisfy your concerns with housekeeping. We will be happy to update your profile to show an AM cleaning of your room. If there is anything else we can do to make your stay better, please feel free to contact me directly. Tracy Baker,... More

washington, United States
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the room itself was ok and services were fine however, the bathroom left a lot to be desired - rusted fixtures and caked up dirt & grime in corners do not leave a good impression. Breakfast was good and area was clean.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Tracy B, General Manager at Hampton Inn Olean, responded to this review

We are so sorry that you did not enjoy your stay. We would love to talk to you about your stay and do what is right to make sure you are satisfied. Please contact me directly at the hotel via phone or email. We appreciate your review and will take whatever steps nessisary to ensure your happiness. Tracy Baker, GM... More

Mt. Cobb, Pennsylvania
Top Contributor
141 reviews 141 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am a HHonors Gold member and have to give this place a 5 based on the service and cleanliness alone. Trevor at the front desk was great, Jim who handled the breakfast service was enthusiastic and helpful. And we had a nice nights sleep.

Was this review helpful? Yes 8
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you very much for your comments about the hotel and Jim & Trevor. I will pass along your comments to them and let them know how much you enjoyed their service. I will also pass along your review for housekeeping. We will continue to do our best and make this your home away from home! Tracy Baker, GM More

United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel goes above and beyond with Customer Service. I have stayed at several hotels due to travel for work and this hotel knows Customer Service. Very friendly, helpful and genuine. I would highly recommend this location whether for business or pleasure

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for your wonderful review and great comments about the hotel and staff. We appreciate your business and will continue to impress! Tracy Baker, GM More

Olean
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited this Hampton location twice in one year. The hotel was beginning to look run down. This visit....fantastic! Great turn around! Clean, plenty of staff on hand, courteous. We frequent Olean (elderly parents, hospital) and the location of the Hampton brings us back time and again. Now it is a pleasure to check in.

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for noticing our hard work to do better and accommodate our guests needs. We enjoy your visits and look forward to seeing you! If we can be of any assistance making future reservations, please call us directly at 716-375-1000. Thank you of choosing Hampton Olean! More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This Hampton Inn is quiet, clean and we recommend it for a great place to stay when traveling! We were traveling for pleasure and made a stop here to a destination west of Olean. The town is very nice and we had a great meal at Brother's Bistro.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for your wonderful review of our hotel and Olean. We are pleased that you enjoyed your stay and the Brothers Bistro. We can't wait to see you again! Have a wonderful week! More

Burke, VA
Top Contributor
151 reviews 151 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 28, 2014

Good - it is very easy to walk into town for a bite to eat. (Beef and Barrel - see review) and easy to get to from the highway. The front desk staff was pleasant and the young lady running breakfast was very nice as well. Bad: The room could use new flooring - carpet in bedroom area and tile... More

Was this review helpful? Yes 6
Tracy B, General Manager at Hampton Inn Olean, responded to this review

We are pleased that you enjoyed the area restaurants and close proximity to the highway. Staff thanks you for the comments. However, we do apologize that the rooms and bathrooms seem outdated. We are looking into updating them in the future. We do offer breakfast to go bags Monday through Friday but will be more than happy to make them... More

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Additional Information about Hampton Inn Olean

Address: 101 Main St, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Olean 2.5*
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Also Known As:
Hampton Inn Olean Hotel Olean
Olean Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
76

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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