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Hampton Inn Olean

#2 of 6 Hotels in Olean
Certificate of Excellence
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101 Main Street, Olean, NY 14760
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1 room 1 guest
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Hampton Inn Olean
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328 Reviews from our TripAdvisor Community

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Traveler rating
    174
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    41
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Warren, Pennsylvania
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Upon checking in, there was confusion as to the booked rooms; apparently booking.com does a rather poor job coordinating with the hotel. While 1 of the two rooms was excellent, the policy of the hotel is that 100% satisfaction or your stay is free. We were up visiting Olean for the 3-3 Gus Macker basketball tournament. While the boys room... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us. I apologize that you did not have an accommodating stay with us! We strive to offer excellent customer service, and I apologize that we fell short. I would love to speak with you personally to offer you some compensation options for your stay.... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed Friday Aug. 14. The staff was very friendly and efficient. The lobby looks new, and there was water/coffee/tea and snacks available. The room was completely remodeled, very clean, and comfortable. The breakfast was impressive and offered not only hot items, but fresh fruit, and a large variety of yogurt, breakfast bars, and cereal. The hotel is right off the... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, Eugene! Thank you for taking the time to write a review about your recent stay with us! I am so pleased that you found our staff to be friendly and efficient! I'm glad you had a clean, comfortable stay in your room! Paul in breakfast will be so happy to hear you enjoyed the variety of options he put... More 

St. Catharines, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the past wknd in Olean, NY for the Gus Macker 3-3 Basketball Tournament with my daughter's. Although a bit of a hiccup on check in, which was rectified immediately, the staff at this Hampton Inn were as classy as it gets. I spend 25 wknd's a year in hotel's for sports and the staff here stand at the top... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear you enjoyed our staff! We really pride ourselves on providing exceptional guest service! I do hope you'll stay with us again on your next trip to the area! More 

Ohio
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I were headed to Oneonta, NY from Ohio and needed a mid-way stop. The town of Olean wouldn't ever seem to be a place I would visit, and the area around the hotel is completely torn up. In fact, I have never seen such poor city planning for a construction job. The detour to get to the... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us! I'm so pleased to hear that you enjoyed our complimentary water and soda upon arrival and enjoyed Paul's breakfast spread! Hopefully the road construction will be finished around the hotel when you next visit the area! More 

cleveland, United States
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hampton Olean is a dependable, clean national chain in the small town of Olean New York. Spacious rooms, comfortable bedding, ...and a great free breakfast in the morning . The staff is friendly and helpful...Roadwork in town makes it a little hard to get to right now...but it is in a very good location near the center of town.

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear you enjoyed your room and bedding! Paul in breakfast will be so happy to hear you enjoyed his breakfast spread! Please visit us again on your next trip to the Olean area! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

After a long drive and looking forward to a restful night's sleep, it was certainly a welcome feeling when we awoke well rested with no aches and pains from uncomfortable mattresses or bedding. We felt right at home. If we are back in the area again we'll certainly be staying here!

Review collected in partnership with Hampton

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear that you felt right at home with us and that you were able to get a good night's rest in our beds! You're right -- after a long drive, it certainly is a welcome feeling! We do... More 

Beverly Hills, Florida
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton is top notch! We stayed here for three nights while visiting family in Portville. This property is very clean, staff is very friendly and the rooms super comfy and quiet. We have been to many Hampton's and this one is one of the best. They offer many healthy good options not seen elsewhere. The pool and exercise room... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear that you enjoyed our healthy options during breakfast - Paul will be so glad to hear you enjoyed his breakfast selections! I am so happy to hear you enjoyed our staff and found your room to be... More 

walnut creek, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family had a nice and comfortable stay. The room was clean and it was very quiet. When we asked for help from the staff they were exceptionally helpful, and really cared about helping us. My family had a wonderful time at this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hi, Jeff! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear you enjoyed your time with us. I am so glad that my staff was able to be so friendly and accommodating! We do hope you'll visit us again on your next visit to the area! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Spent 4 nights here in June for a work trip. The room was nice and the bed very comfortable. Everything was clean and well-appointed. The breakfast/lounge area was nice. The breakfast was good. It seemed they were low on some items, but supplemented with other items. They had snacks every afternoon which delighted my coworkers. The white chocolate macadamia nut... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, KikiWanders! Thank you for taking the time to write a review about your recent stay with us! We are so pleased to hear you had an enjoyable stay and that you enjoyed our breakfast selections and evening snacks. We will be glad to have you back on your next visit to the area! More 

Columbus, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First impression is the last impression, this was amazing hotel. Excellent service, nice and clean, Tom is the man he keeps the guests always coming in with his wonderful and concerned small talk. Breakfast is amazing, rooms are big and bathrooms are clean, we visited first time just by mistake and would give this hotel staff 5 star service. Breakfast... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, Dheeraj! Thank you for taking the time to write a review about your recent stay with us! Tom (maintenance), Paul (breakfast), and the housekeeping staff will be thrilled to hear of your kind words regarding their departments! We do hope you'll visit us again when you're next in the Olean area! More 

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