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All 6 Olean hotels

Hampton Inn Olean

2.5 of 5 Hotel   |   101 Main St, Olean, NY 14760
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75%
Ranked #3 of 6 hotels in Olean
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Amy E Cypress, Texas, United States
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  • Reviews (192)
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192 people have reviewed this hotel

Traveler rating
    80
    62
    34
    11
    5
See reviews for
56
41
7
69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Cypress, Texas, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed the friendliness of the staff and the large garden tub, which was a great way to relax after a day full of travel. The bed was comfy and the room was quiet, which is a plus when you're traveling on business. I'll stay at this hotel again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Danielle Z, General Manager at Hampton Inn Olean, responded to this review

Hello and thank you so much for your fantastic review regarding your stay with us at the Hampton Inn Olean. On behalf of the entire team here, we're thrilled to here you found your room quiet and comfortable and we able to utilize our garden tub to relax after a long day. I will pass along your awesome comments as... More

Kawartha Lakes, Canada
Top Contributor
197 reviews 197 reviews
70 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Our stay was okay but I don't think this hotel is as good as most Hamptons. The Internet was spotty in the room ; slow in the room and in the lobby. Our bathroom needed repairs -- floor tiles were cracked, wallpaper was torn and ceiling needed repairs. Comfy bed. Good staff.

Was this review helpful? Yes 1
Danielle Z, General Manager at Hampton Inn Olean, responded to this review

We really appreciate your feedback regarding your stay with us here at Hampton Inn Olean. I want to apologize that your stay was not as good as it should have been and I will be sure to address the issues stated immediately. I do ask that you reach out to me personally so I can get the room that you... More

Cheektowaga, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently had a trip to Olean for business for a week and decided to stick with Hilton as I've had good luck in the past! Not disappointed at all! The staff was courteous and pleasant at all times! Next time I'm in Olean I will definitely stay here! Thanks for making this my home away from home!Dave R Buffalo,NY

Was this review helpful? Yes 2
Danielle Z, General Manager at Hampton Inn Olean, responded to this review

Thank you so much for taking the time to give us your feedback via TripAdvisor. We are all so thrilled to hear you enjoyed your stay with us during your business week. Our ultimate goal is to provide our guests with a relaxing and excellent stay each and every time so I'm glad we hit the mark. I will surely... More

Union, Missouri, USA
Top Contributor
120 reviews 120 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've yet to be displeased with the results (*knock on wood*). Room is spacious and clean. Staff is very friendly and made great recommendations for dinner in a town that doesn't have a lot of options. The hotel is located near pretty much everything in Olean, including some ski destinations if you're into that sort of thing. My one and... More

Was this review helpful? Yes 3
Tracy B, General Manager at Hampton Inn Olean, responded to this review

We are so pleased that you were happy with our hotel and Olean. It was our pleasure and thank you for being a loyal guest to Hilton Honors. We do apologize that the outside cleaning disrupted your day to sleep in. We know how comfy the beds are and want you to enjoy them as much as possible. We will... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Despite a mix-up where my reservation for two rooms which had been confirmed by telephone, the hotel had us for only one room. It was quickly sorted out but just in the knick of time as I got the last room and there was someone right behind me who was looking for a room. Brandie, the desk clerk, got it... More

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for your wonderful review. I am pleased that Brandie was able to help you with your reservation. She is a true gem! Thank you for your comments about the hotel and the entire staff. We look forward to seeing you again. Tracy Baker, GM More

Staten Island, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We attended a friend's wedding in Olean and had a great time . Hotel was wonderful, clean and staff was friendly. Very clean and rooms were quiet. Beds and pillows super comfortable. Free breakfast had was adequate but staff did not refill items once empty ( we slept lat and missed out on omelets.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Lisa, Thank you for visiting us. We are pleased you enjoyed your stay and the friendly staff. When you visit us again, if you over sleep (on the wonderful Hampton beds) be sure to let us know and we will prepare something for you. Never leave on an empty stomach! See you soon! Tracy Baker, GM 716-375-1000 More

Godfrey, United States
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014

Great for a small town. Not up to big city standards. Poor housekeeping and slow internet. Breakfast is minimal. Exercise room consists of a treadmill, a bicycle and a television. Location is good. Several restaurants in walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Darryl, Thank you for talking to me at the Front Desk. I hope I was able to satisfy your concerns with housekeeping. We will be happy to update your profile to show an AM cleaning of your room. If there is anything else we can do to make your stay better, please feel free to contact me directly. Tracy Baker,... More

washington, United States
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 3, 2014

the room itself was ok and services were fine however, the bathroom left a lot to be desired - rusted fixtures and caked up dirt & grime in corners do not leave a good impression. Breakfast was good and area was clean.

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Tracy B, General Manager at Hampton Inn Olean, responded to this review

We are so sorry that you did not enjoy your stay. We would love to talk to you about your stay and do what is right to make sure you are satisfied. Please contact me directly at the hotel via phone or email. We appreciate your review and will take whatever steps nessisary to ensure your happiness. Tracy Baker, GM... More

Mt. Cobb, Pennsylvania
Top Contributor
158 reviews 158 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 2, 2014

I am a HHonors Gold member and have to give this place a 5 based on the service and cleanliness alone. Trevor at the front desk was great, Jim who handled the breakfast service was enthusiastic and helpful. And we had a nice nights sleep.

Was this review helpful? Yes 8
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you very much for your comments about the hotel and Jim & Trevor. I will pass along your comments to them and let them know how much you enjoyed their service. I will also pass along your review for housekeeping. We will continue to do our best and make this your home away from home! Tracy Baker, GM More

United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2014

This hotel goes above and beyond with Customer Service. I have stayed at several hotels due to travel for work and this hotel knows Customer Service. Very friendly, helpful and genuine. I would highly recommend this location whether for business or pleasure

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Tracy B, General Manager at Hampton Inn Olean, responded to this review

Thank you for your wonderful review and great comments about the hotel and staff. We appreciate your business and will continue to impress! Tracy Baker, GM More

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Additional Information about Hampton Inn Olean

Address: 101 Main St, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Olean 2.5*
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Also Known As:
Hampton Inn Olean Hotel Olean
Olean Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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