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Hampton Inn Olean

#2 of 6 Hotels in Olean
Certificate of Excellence
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101 Main St, Olean, NY 14760
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Hampton Inn Olean
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Hampton Inn Olean
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291 reviews from our community

Traveler rating
    153
    79
    39
    14
    6
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87
55
11
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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COLUMBUS OHIO, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The Hampton Inn in Olean, NY is a very nice hotel. If you are in the Olean area, I highly suggest a stay. The staff personnel are friendly, professional, and go out of their way to assist the guest. The breakfast is well laid out with numerous options, as well as, a really great member who keeps food warm and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, Harry! Thank you for taking the time to review with us about your recent stay at our hotel. My team and I are thrilled to hear you enjoyed your time spent with us. I would like to thank you for your kind thoughts regarding our staff. We all strive to make every guest feel as if they are at... More 

Poughkeepsie, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay at the Hampton. The beds were very comfortable the rooms were clean and the staff was very nice as well as the cleaning personel. The complimentary breakfast was second to none and you could eat as much as you wanted to. I would recommend this hotel for anyone to stay there.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, Charles! Thank you for taking the time to review with us about your recent stay at our hotel. My team and I are thrilled to hear you enjoyed your time spent at our hotel. I would like to thank you for your kind thoughts regarding our staff. We all strive to make every guest feel as if they are... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 1 week ago

The check-in went smooth and the hotel staff was friendly and very helpful. This was my first trip to the area and they were able to recommend a couple of local restaurants that were very good. The room was very clean and well taken care of.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hi there, Rick! Thank you for taking the time to review with us! I'm am very pleased to hear that you enjoyed your stay with us and that you found our staff to be both pleasurable and accommodating! The staff will be thrilled to learn of your review. Thank you again for reviewing with us; I hope you have a... More 

Jamestown, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

my family and I needed to come into town to Olean to stay for a few days due to the passing of my mother and we stayed at the Hampton Inn. The staff there were very courteous, kind and friendly while we were there, which was a much needed comfort at that time to have too for ourselves during our... More 

Was this review helpful? Yes 1
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hi there, mjf822! Thank you for taking the time to review with us. The entire Olean Hampton Inn family would like to apologize and extend our dearest sympathies to you and your family for your loss. Losing any family member -- especially your mother -- must be very difficult; I am so pleased to hear that our staff was accommodating... More 

Niagara Falls, New York
Top Contributor
51 reviews 51 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property has been renovated since my last stay here. They did a nice job. The lobby and breakfast area are really nice since this work was done. The staff is great - had a problem with the first room we were assigned - Kate was right on it and got it fixed immediately. Rooms are nice size, clean and... More 

Was this review helpful? Yes
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hi Brett! Thank you for taking the time to review with us! I'm happy to hear that you enjoyed the recent renovations to our hotel. I would like to extend an apology for any issues that you faced with your first room and any inconvenience that it may have caused you. Again, I would like to thank you for your... More 

Endicott, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Terrific hotel! The staff was superb, the room was super clean, and comfy. Big bang for the buck! I had never stayed at a Hampton Inn before, but I can guarantee I will stay again in the future based on this visit.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hi there, Paul! I would like to thank you for taking the time to write a review about us. I appreciate your kind thoughts in regards to our hotel and staff, and I am so pleased to hear you enjoyed your stay! I hope to see you again in the near future when you're traveling through the area! I hope... More 

Perkasie, Pennsylvania
Top Contributor
113 reviews 113 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where to begin... I'm writing this review as I'm soaking in my whirlpool bath in my king suite. I travel a lot for work and try to stay at Hampton Inn's because they are always clean and I love to make that fresh Belgian waffle in the morning for breakfast, makes me feel like a kid and I'm 44. This... More 

Was this review helpful? Yes 1
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, heaterguy100! Thank you for taking the time to review with us! There's no better way to write a review than relaxing after a long day of work in a whirlpool! I am so pleased to hear that you enjoyed your stay with us and would like to thank you for your kind words in regards to our staff and... More 

Atlanta, Georgia, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The lobby has been remodeled and the guest rooms are very nice. The breakfast is about what you expect. The staff are always extra nice and easy to deal with. My only complaint is that the mattresses do fall on the extra firm side.

Was this review helpful? Yes 2
Kellie W, General Manager at Hampton Inn Olean, responded to this review

Hello, August! Thank you for taking the time to review your stay with us! Thank you for your kind thoughts about out hotel and staff. I am very pleased to hear you enjoyed your stay. I would like to apologize for any inconvenience you faced in regards to your mattress and hope that next time you find yourself in Olean... More 

Warminster, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

They were very welcoming and accommodating. Having the breakfast available, and then hot drinks throughout the day was nice to have! The rooms were comfortable. The room had a microwave, coffee maker, and refrigerator.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Victoria C, I am so happy to hear that you found our hotel to be very welcoming and accommodating. I'm pleased that you found the hot drinks throughout the day to be nice and that your room was comfortable. Thank you for writing a review as we are always striving to improve. We hope that you come and stay... More 

Huntingdon Valley, United States
1 review
5 of 5 stars Reviewed March 31, 2015

The staff made the stay wonderful. My family and I stayed here because it was closest to an event my daughter was competing in. Even though the hotel was pricey for the area, the service we received made it worth it.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Karen L, Thank you for taking the time to write a review on your recent stay with us. I am happy to see that you found the staff to be so wonderful during your stay. I am also pleased to see that you found the service to be great. Thank you for staying and we hope that you come... More 

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