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Hampton Inn Olean

#2 of 6 Hotels in Olean
Certificate of Excellence
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101 Main St, Olean, NY 14760
Best prices for: 1 room 1 guest
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Hampton Inn Olean
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Hampton Inn Olean
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286 reviews from our community

Traveler rating
    151
    76
    39
    14
    6
See reviews for
86
55
11
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niagara Falls, New York
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This property has been renovated since my last stay here. They did a nice job. The lobby and breakfast area are really nice since this work was done. The staff is great - had a problem with the first room we were assigned - Kate was right on it and got it fixed immediately. Rooms are nice size, clean and... More 

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Endicott, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Terrific hotel! The staff was superb, the room was super clean, and comfy. Big bang for the buck! I had never stayed at a Hampton Inn before, but I can guarantee I will stay again in the future based on this visit.

Review collected in partnership with Hampton

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Atlanta, Georgia, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The lobby has been remodeled and the guest rooms are very nice. The breakfast is about what you expect. The staff are always extra nice and easy to deal with. My only complaint is that the mattresses do fall on the extra firm side.

Was this review helpful? Yes 1
Warminster, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

They were very welcoming and accommodating. Having the breakfast available, and then hot drinks throughout the day was nice to have! The rooms were comfortable. The room had a microwave, coffee maker, and refrigerator.

Review collected in partnership with Hampton

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Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Victoria C, I am so happy to hear that you found our hotel to be very welcoming and accommodating. I'm pleased that you found the hot drinks throughout the day to be nice and that your room was comfortable. Thank you for writing a review as we are always striving to improve. We hope that you come and stay... More 

Huntingdon Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff made the stay wonderful. My family and I stayed here because it was closest to an event my daughter was competing in. Even though the hotel was pricey for the area, the service we received made it worth it.

Review collected in partnership with Hampton

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Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Karen L, Thank you for taking the time to write a review on your recent stay with us. I am happy to see that you found the staff to be so wonderful during your stay. I am also pleased to see that you found the service to be great. Thank you for staying and we hope that you come... More 

Mansfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff go out of their way to make your stay as pleasant as possible. It's refreshing to come back from a day of work and find a goody bag with a hand-written note waiting at your room. The staff shows equally pleasant service with a warm greeting and also by providing special treats at the reception area. (Not just... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Jan Y, Thank you for writing a review on your recent stay with us. I am so happy to see that you found the service to be above and beyond and that you found the staff to be warm and pleasant. I am also pleased to see that you enjoyed our evening snacks. We strive to continually improve and... More 

Olean, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff is very friendly and facility is very very nice. Pool was wonderfully warm. Met with friends and utilized lobby area to play cards and eat snacks. Continental breakfast was excellent and host was very cordial and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Jerry S, Thank you for writing a review on your recent stay with us. I am happy to see that you found the staff to be friendly and helpful and that the pool was wonderfully warm. I'm pleased to see that you were able to utilize the lobby to play some cards. Thank you for staying and we hope... More 

Olean, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great experience at the Olean Hampton Inn! We were evacuated from our home due to a gas leak and decided to stay at the Hampton Inn while repairs were being made. Our bad experience at home was contrasted by great experience at the Hampton. Comfortable, quiet, clean room. A personalized experience from everyone we encountered. Kate, Treshina, Allen,... More 

Was this review helpful? Yes 2
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Tony L, I am very happy to see that we were able to be your home away from home and that the staff was so amazing during your stay! I am very excited to share this review with the staff. I am pleased to hear that you also found the breakfast to be so amazing. We strive to make... More 

Dundas, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 12, 2015

The staff are very friendly and helpful and the upgrade was better than expected since I am a Hilton Honors member. There were several sports groups there so the upgrade was a pleasant surprise. We ended up with a Jacuzzi hot tub in a spacious, well-furnished room. The fitness area is a bit sparse with only a few cardio equipment... More 

Was this review helpful? Yes 1
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear DundasMusicMan, Thank you for taking the time to write a review on your recent stay with us. I am pleased to see that you found the staff to be friendly and that you enjoyed our jacuzzi room so much. I'm happy to see that you enjoyed the breakfast, we are always looking for better ways to improve our selection.... More 

Export, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

Hotel was comfortable enough, everything in working order. Would stay again with family if in the area. Breakfast was a good mix of hot and cold foods including fresh fruit. Pool had a bit too much chlorine. DVD's at front desk were popular with the kids.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Mike M, Manager at Hampton Inn Olean, responded to this review

Dear Dave S, I am pleased to see that you you found the hotel comfortable and enjoyed the DVD's available at the front desk. I am sorry to hear that the pool had too much chlorine, we have addressed this with the maintenance department. Thank you for staying and for writing a review. We look forward to your return visit... More 

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