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Fairfield Inn & Suites Olean

#4 of 4 Hotels in Olean
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3270 West State Street, Olean, NY 14760 (Formerly Country Inn & Suites By Carlson)
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1 room 1 adult
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Fairfield Inn & Suites Olean
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3 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was happy to find a Marriott hotel in Olean. Hotel was very clean and modern. Was only a short drive to the casino, Cuba cheese factory. Staff was great with giving suggestions for dining, a new brewery recently opened called four mile brewing it was great! Jesse I believe was very helpful. Highly suggest staying in olean instead of the... More 

Helpful?
1 Thank Kathy M
Tom P, Manager at Fairfield Inn & Suites Olean, responded to this review

Dear Kathy, Thank you very much for your recent review ! I am very happy to hear you enjoyed yourself at our brand new hotel. The casino is certainly a close drive away and the four mile brewing company sure is an appetizing and thirst quenching establishment. I will be sure to let our team know of your comfortable stay... More 

Portland, Maine
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 29, 2015

First, it should be noted that this hotel is no longer the Country Inn & Suites. At some point in 2015, it was acquired by Marriott and now operates as a Fairfield Inn & Suites. TripAdvisor should really have a separate listing for that hotel rather than lumping reviews in with the older Country Inn & Suites listing. (I've already... More 

Helpful?
Thank misterwinter
Tom P, Manager at Fairfield Inn & Suites Olean, responded to this review

Dear valued guest, I have read your review a few times over. We greatly appreciate your feedback and opinion. I have been in contact with tripadvisor and our old name will be replaced with the new name Fairfield Inn and Suites by Marriott very soon. Next year we will definitely be more festive in the way we present the hotel.... More 

Rochester, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 11, 2015

The owner of this hotel renovated and changed it from a Country Inn and Suites to a Fairfield Inn. What a shock when we saw it! The once warm, comfy atmosphere of this hotel is now modern and Spartan - not at all fitting for quiet Olean, NY. Gone is the open porch out front with rocking chairs. Gone are... More 

Helpful?
Thank Raymond L
Tom P, Assistant General Manager at Fairfield Inn & Suites Olean, responded to this review

Dear Raymond, I am sorry to hear you are unsatisfied with the conversion from Country Inn and Suites to our new brand Fairfield Inn and Suites by Marriott. It was a necessary move in our market. I can assure you though, the same great people who worked with our guests to make your stay enjoyable and memorable are still here.... More 

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